New iPod touch 5th generation charger won't work with computers or USB power adapter?

I just got this charger less than two weeks ago and just yesterday it started saying "This cable or accessory is not certified and may not work on this iPod." It will only work on some occasions, but most of the time it won't. Other times it will show that it is charging, but when I select to "Trust" my computer it stops charging. When I plug it into the USB power adapter, it rarely works (even when I try it in different outlets.) Any way to solve this issue?

If a non-Apple cable and the place will not take it back then:
USB Power Adapter Takeback Program

Similar Messages

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    Lately my Ipod 5th generatioon charger hasnt been working very well. I wanted to know if this is a problem in where if i go to apple they will give me a new charger in which i need to pay for or will i go to apple and they will give me a new one for free. I've already had to pay for 2 new chargers somewhere else so i really hope someone can give me an honest answer because to be honest i really dont want to pay for a new charger! Hurry please

    If this is an Apple charger less than a year old, Apple will replace it under warranty.

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  • Full automatic Itunes synchronization impossible for a brand new Ipod touch 5th generation

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  • Brand new Ipod touch 5th generation won't charge.

    Hi! So i just got my brand new ipod touch 5th generation in the mail. I went to turn it on but there was no power, so then i plugged it in to charge, but now every time i try to turn it on, the red battery charge symbol shows up, and its been charging for an hour now. I have used many apple products before and they usually dont take that long to charge. Does anyone know what the problem is?
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    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
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    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar                 

  • I just got the new ipod touch (5th generation) and it will show up on my computer but it will not show up on itunes and it won't connect. Please help!

    I just got the new ipod touch (5th generation) and it will show up on my computer but it will not show up on itunes and it won't connect. Please help!

    See:
    iOS: Device not recognized in iTunes for Windows
    You need iTunes version 10.7

  • On my iPod touch (5th generation) it won't let me watch any video's off any Internet sources eg Facebook twitter and YouTube. When I click on the video it just comes up saying 'this operation could not be continued'?

    On my iPod touch (5th generation) it won't let me watch any video's off any Internet sources eg Facebook twitter and YouTube. When I click on the video it just comes up saying 'this operation could not be continued'?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.

  • Does anyone have an actual date that these wonderful new iPod Touch 5th generation will be avaiable?

    Does anyone have an actual date in October when tese wonderful new iPod Touch 5th generation wil be avaiable?

    Try charging the ipod touch on a wall charger and make sure the outlet is working. And leave it there for 10 minutes.
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  • The head phone jack on my brand new iPod touch 5th generation is not working properly

    The head phone jack on my brand new iPod touch 5th generation is not working properly. It has sound without the headphones in but when I plug them in it has no sound, it's low, or poppy. I had only used my apple supplied headphones once before and it worked fine. I know it's not the headphones because I tried them on my girlfriends phone and they worked fine.

    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
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    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
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    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
    Apple Retail Store - Genius Bar

  • I just want to know when the new ipod touch 5th generation will come out

    i just want to know when the new ipod touch 5th generation will come out

    Apple has not announced any new iPod models. When they do, we'll all find out at the same time, I would guess, since the announcement will be prominent on every Apple-related web site and will probalby be posted in multiple threads in these forums.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base before you post a question.
    Regards.

  • Can i trade my ipod touch 4th generation 8gb for the new ipod touch 5th generation?

    can i trade my ipod touch 4th generation 8gb for the new ipod touch 5th generation?

    Apple will only give you a 10% recycling discount if yo turn in an old iPod when yo purchase a new one.
    Apple - Recycling Program for iPod and Mobile Phones

  • My New iPod Touch 4th generation 16gb won't charge

    Hi,
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    plz help
    Popoledo

    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar                          

  • HELP! My brand new iPod touch 5th generation might be broken!

    Hello, I recently got my Space Gray iPod touch 5th Generation that is 32GB and version is iOS 7.1.2. When I finally got it and was opening the package and trying to open it. I didn't know that there were 2 tabs on the bottom and top and I tried to pull the ipod out itself. I noticed I had to pull the tabs and then I got paranoid that I bent the ipod and it broke from the inside. Anyways, I set it up with no problem but when I went to sign in to App Store from my apple account and switched the keyboard to the numbers and other characters the keyboard got these weird short white lines and I got paranoid but when I switched the keyboard again and went back to the numbers keyboard the white lines did not appear. Now nothing strange is happening but I though that was a sign of my ipod was broken from the inside so I shaked ipod and heard nothing rattling from the inside so that gave a little relief. But I'm still VERY stressed out and paranoid because my mother got me this iPod from going to 5 stores to find the color I wanted and now I thought I was going to break it . Please help me apple community. Is the inside of my ipod ok? are there any other signs of the inside of the ipod broken? Please help, I'm only 12 and I'm going through so much stress .

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                                              

  • How do I take games from my iPhone 4s and move them over to the new iPod touch 5th generation?

    For Christmas my son will be getting the iPod touch 5th generation.  I currently have the iPhone 4s.  Both equipped with iCloud. Is it possible for me to take the games from my iPhone and move them to the iPod? If so, how will I go about doing that?  I currently have a macbook but need to upgrade my software so I can install iCloud to it.
    Thanks.

    One of the simplest methods: you will need to log in with your App store account and download them on the iPod. You will not be charged, since you already bought them.

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