New ipod touch connected to internet but wont open safari

i got a new ipod touch this morning, it says its connected to my wifi, but when i go to open youtube, or safari it wont load. it sits there spinning for about 5 minutes, than i get an error message saying the server stopped responding, i have reset my ipod many times but still nothing.. any ideas?

Lets start with your problem and hopefully the solution will fix everyone else at the same time.
Since you think you are connected to your network, tap Settings > WiFi and then the little blu > next to the network name with the checkmark next to it.
Under normal circumstances, you will have an IP address, Subnet Mask, Router IP, and DNS IPs. I think you are going to see an IP address that starts with 169.x, an incomplete subnet mask, and no router or DNS IP addresses.
Here's a few things that can cause this to happen:
- Use of WEP encryption. You will either need to reset your password to 5 characters (48 bit), 13 characters (128 bit) or use the hex code generated by your router for your current password in place of the actual password. All that, and still really poor security. I suggest you change your encryption to WPA2.
- Old router firmware. Your router uses something called DHCP to generate an IP address for the device. iPod 3.x firmware doesn't like out of date DHCP firmware and will not get an IP address from your router. Just download and install the latest router firmware from your router maker's website.
And for some Apple Knowledge Base information, try this article: http://support.apple.com/kb/TS1398

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