New iPod touch does nothing under Windows XP

I have been bought a new iPod touch to put all my existing CDs onto. We already have iTunes from a previous iPod, and on connecting the touch to the Windows XP machine, all I got was the "install new hardware" screen, asking for a CD, which of course, Apple dont provide.
I checked the support pages, and it recommended installing the latest iTunes. I attempted to do this, and it wiped my registry, passwords, and killed the wireless link. After spending a day re-setting all this, and finally installing iTunes again (10.5 I think), the same thing happens - connect the touch via the USB cable, and "install new hardware" appears requesting a driver from the Apple CD.
Again, been on the support site to find help, and the only article I have found is to use MSCONFIG to turn everything off. I did this, but (surprise, surprise) it doesnt work.
So I am now stuck with a half dead Windows XP machine that works with the old iPod, and an iPod touch that works with nothing.
Other than returning the iPod touch to the retailer, what options do I have ?

Hi lllaass,
Sorry for the gap in replying.
Funny you should highlight that link, because it states on it that they dont expect a re-install to work under Windows, and ... you guessed it ... it didnt work !
I have tried re-installing it again and again, and I gave up. I kept getting a message that the previous install of iTunes failed, and that I had to complete THAT before I could un-install it - useful.
So, like I said, I gave up. I think re-installing for three weeks is enough.
Thanks anyway.

Similar Messages

My new ipod touch is recognized under devices but wont sync anything or show any of the ipod info when i click on it, my new ipod touch is recognized under devices but wont sync anything or show any of the ipod info when i click on it

My new ipod touch is recognized under devices when i plug it into my computer but when i click on it, all that shows up is the word ipod in the middle of the screen. it wont let me sync anything on it either.

It sounds like you need to set it up, and that makes sense because you said that its a new iPod. Just go through the steps of setting up a new iPod and you should be good.

My new ipod touch does no let me sign into the app store. What do I do?

My new ipod touch does not let me sign into the app store. What do I do?

What exactly happens when you try?
Maybe:
Can't connect to the iTunes Store

I have a new iPod Touch and PC running Windows 7. I want to upload pictures from my PC to my iPod. The best I can do right now is to create a new subdirectory on my PC and put all the pictures I want in that subdirectory. I want many subdirectories! ??

I have a new iPod Touch. I also run Windows 7 on my desktop PC. I have tried to post pictures from my PC to the iPod. But the only way you can do this that I know of, is to create a subdirectory on the PC and put all of your pictures that you want on the iPod in that subdirectory. Then you must use iTunes to synchronize the PC subdirectory with photos on the iPod. But I want many subdirectories to organize my pictures on the iPod. Can you do this??, it doesn't look to me like you can!??
Thanks Tom

Yes.
tomfromlong beech wrote:
"Remember one one level of subfolders is allowed." Does this mean that you can have as many subfolders as you want, but they can only be one level deep under the main folder?

Just tried to set up my new Ipod touch but nothing restored

Just Tried to set up my new Ipod touch and it does recognize it bu tI did not get any of my music or books or notes, nothing, what's up?

How did you restore?
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Notes are associated with the iCloud ID used. Are y using theme ID as the old device?
Do they still show on the old device?

Help setting up my new IPod Touch on iTunes on windows 7 64bit

Hello there,
I need help setting up my new IPod Touch to my Itunes 10 application on a PC running windows 7 64bit. I have watched the tutorial on how to do it but what the tutorial says it is supposed to do is not what is happenning for me:
1. In the tutorial it tells you to connect your ipod to your computer, then, (if it is for the first time) when the ipod appears and is selected, a window will come up allowing you to name your ipod, and begin selecting the options you wish to use.
I did as instructed but quickly came against some technical issues.
My issues:
1-1: When I selected the new iPod Touch for the dirst time I got an error message.
A) This was quickly fixed once I calld up apple support on the phone (turns out an IE browser setting was blocking it.)
1-2: With that fixed I selected my iPod Touch again but instead of the window indicated by the tutorial, I instead got an iPod registration form window.
1-3: I filled out the form and pressed the submit button (thinking everything was fine), then a new window came up that looks like this:
Free Find My iPhone
Free Find My iPad
Free Find My iPod touch
Set up Find My iPhone for free so you can locate your device if you lose it, remotely lock the screen, or wipe its data. You can also find your iPad or iPod touch.Set up Find My iPad for free so you can locate your device if you lose it, remotely lock the screen, or wipe its data. You can also find your iPhone or iPod touch.Set up Find My iPod touch for free so you can locate your device if you lose it, remotely lock the screen, or wipe its data. You can also find your iPhone or iPad. _Learn More_
_Set up Find My iPhone_
_Not Now_ _Set up Find My iPad_
_Set up Find My iPod touch_
Find My iPhone (or iPad or iPod touch) enables you to locate your iPad with Wi-Fi or iPod touch only when it is on and connected to a registered Wi-Fi network. Find My iPhone is not available in all countries. "
The first three lines and the first paragraph are indented as if there should be some type of graphic there, but it is missing. The underlined words indicate that they are supposed to be links, but they don't go anywhere, they are broken!
Now wheenever I connect my iPod Touch and select it the above window comes up and nomatter what I try it will not move or change.
Please help!
MSRankin

Try setting up the device in a new user account. or visit register.apple.com and verify your device is registered

Brand new IPOD touch does not work w Bose speaker docking station is there anything that needs to be done?. The Nano that I have works fine.

My new Ipod touch is not working with my Bose Speaker docking station. My Nano works fine.
Any reasons for this?

Does Bose say it will work with your model iPod and iOS?
Does it appear that the iPod fully seating in the dock?

New Ipod touch does not sync all songs

I just got a new ipod touch 32gb, i have itunes 9 on the compter. had 5th generation ipod touch orginally. itunes set to auto sync. plug touch into computer, registered it, showd itouch on itunes. first keep getting several "song can not be sync unkonw error (50). when synce is complete, touch only has 47 songs on it. i have over 1300 songs in itunes. when touch is connected, summary shows that there are a lot of songs. 7 gb. touch shows all playlists but only one or two songs in them? most songs not purchsed through itunes, most are mp3 some are aac. unconnected and reconnected touch several times and still not syncing itunes library. please help

I have an iPod Touch 64GB and over 20,000 songs. I only put approximately 7,500 songs on at a time. I have a song on 2 different playlists. It appears in one playlist, but not the other. My iTunes & iPod are both updated w/ the most recent versions. Is there anything that I can do to rectify this issue?

BRAND NEW IPOD TOUCH WONT APPEAR IN WINDOWS OR ITUNES

I just bought a brand new 8gb ipod touch and when i plug it into my computer the it lights up and beeps but nothing comes up on itunes or my computer. I have a working ipod video that syncs and is recognized by my computer everytime (even with the usb that came with my touch). I have tried uninstalling and installing itunes and that did nothing. I have had no computer problems to date and that included problems with my usb port. I dont know what else to do. It won't appear in my computer ANYWHERE!!

the usb connections work fine with my other ipod and camera. The computer makes a noise when i plug my new ipod in so i know that its not the usb cable or the port.
I have restored my ipod and when i go to put it into recovery mode it give me and error message (#1611) and wont let me continue.
when i called apple they said that, that error means its a hardware issue but I exchanged my ipod yesterday and i am having the EXACT same problem so its not a hardware issue. The apple associate then told me to disable all my antivirus software because it could be somehow blocking the apple mobile device thing but nothing is working still and i am back at sqaure one.
Please if you have any more suggestions. I am sure that there is just some setting somewhere on my computer that is off. is there a windows firewall setting i should be disabling?

Brand new ipod touch does not work

Brand new ipod does not work will not sync or power up.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

New ipod touch does not have firmware 2.0

I ordered my ipod touch on July 17th, after the firmware release but still have the older firmware. Am I still supposed to pay for the firmware update? I have no idea whom to pose this question to at apple. Any ideas/thoughts?

I ordered my Touch on the 17th also and it arrived with software version 1.1.4 installed. Not even the most recent FREE one!! AND I am having REAL trouble accessing email via the Touch...nothing has worked despite calling my ISP, Apple and investigating every bulletin board post that is related. NOTHING has worked to help me. Someone suggested that it might be a software glitch the downloading the newer version might fix. If my device isn't fully functional, shouldn't any updates be FREE? One would think so! I bought this in the understanding that I would be able to access email via my Touch!!
Beth

Unable to upgrade a new iPod touch to iOS 5 (Windows)

My daughter has a Windows 7 laptop, and I am trying to upgrade her iPod touch to iOS 5. I have already upgraded her iTunes. When I connect her iPod, it asks if I want to update the software. I say yes. A few minutes later, it says "backing up device," but the progress bar never gets past a centimeter. I have left it alone for HOURS, and I have tried this several times. My husband tried turning off Windows Defender and the firewall, not sure if that would have made a difference but it didn't anyways. We don't have any other anti-virus running on the computer. Why won't her iPod touch back up?
Thanks in advance--
Susan

Close iTunes and disconnnect the iPod. The move the existing backup file to a new location so that iTues has to create an entire new file. The file is located here:
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: If you do not see the AppData or Application Data folders, you may need to show hidden files (Windows XP, Windows Vista, Windows 7), or iTunes may not be installed in the default location. Show hidden files and then search the hard drive for the Backup directory.
The try again. If necessary, you may have to place your iPod in recovery mode to get iTunes to see the iPod so that you can update the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

Brand new ipod touch won't sync. windows uses MTP driver, not ipod driver.

The apple usb driver is installed correctly, but under the portable devices in the device manager it shows ipod touch, but when you check the driver it using the microsoft MTP driver, the driver is dated 2006 and the manufacturer is microsoft. I can't locate the ipod driver to manually update. and i have reinstalled iTunes 3 times and reset 3 times. it still won't recognize my ipod. what do i do?

This Apple article may help:
http://support.apple.com/kb/TS1538

My ipod touch does nothing when pluged in to a computer

nothin happens

Hmm, ok then. I know it isn't a port issue but just out of curiosity try another port, this shouldn't be happening. This is not an issue with iTunes, or the cable, you say it charges the iPod when plugged into an outlet. The port works for other devices, so it's not the port. And the iPod cannot connect to iTunes in its current state so it's not iTunes. Try other ports just for the heck of it, it's gotta be something with the computer or the cable. Try other ports and if yup have another cable try it to. It may be a bad wire in the cable, it can charge from an outlet but the data portion may be bad.

3 reasons I won't get the new iPod Touch

Yes it is thin and appealing but here is why I returned it:
1- When connected in my car, the new iPod Touch does not charge anymore. It just plays music. My 1st GEN iPod Touch charges and plays music through my factory speakers from the same USB pins.
2- Not a big fan of ALL the silver shiny back its doomed to be scratched even by just cleaning it with a prefect micro-fiber cloth.
3-It felt sluggish, I had to press an app or the home button a couple of times to get it to respond.
I returned it and I am keeping my first GEN 32GB iPod Touch.

1) The new iPhone and Touch use true USB circuitry - the first Touch and iPhone used FireWire/USB pinouts which is why charging no longer works on some older setups.
All devices must be using this USB-only setup to charge.
My Bose SoundDock has the same issue.
2) Um, the first Touch was also shiny - just not curved. Get a case. Mine is still perfect.
3) Not sure why other than maybe a bad app. Some apps once removed made my Touch and 3G behave better.
Bottom line: if you don't like it, don't get/keep it.

New iPod touch does nothing under Windows XP

Similar Messages

Maybe you are looking for