New ipod touch, hardware fault(?)

So,I've bought an ipod touch 4g,8gb on last friday,and I could connect it once to my PC,it was working well.Then on the other day,the accumulator was submerged,I've tried to do something with it,but nothing happens,and it's not even possible to connect it to my pc,nothing happens when I try to do so.I've just tried it with 3 different computers,still the same.Can it be a hardware fault?If it is,is it possible to get a new one instead? :O
I have no idea what to do right now..

To get a computer to see the iPOd try:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
and/or
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
Otherwise, as theother poster said, make an appointment at the Genius Bar of an Apple store or call AppleCare under the provisions of your warranty.

Similar Messages

  • My brand-new iPod touch (5th Gen) battery takes a very long time to fully charge, even while not in use. Why is this and what should I do?

    Just recently bought a brand-new iPod touch, 5th generation. To be exact, got it two days ago, this past Saturday, on 12/13/2014. Initially, when I first turned it on, it had a fully charge and I didn't need to charge it. I also didn't see anything in the very small and limited start-up guide you receive with it to charge it for a certain amount of time before use, or to use it until the battery dies, then charge all the way, like a lot of electronic devices have you do when you first purchase them.
    So I was assuming I didn't need to do anything like that. First question, should I have charged it for a period of time before use? Should I have used it until the battery died, then plugged it in and charged it fully before use? Or is none of this necessary initially and iPod batteries are good to go from the start?
    Please excuse me if this is an obvious question, as this is my first ever iPod. Anyways,like I said, nothing in the "instructions" said anything about that, so I didn't do it, I just used it until it got below 20% battery left, then I plugged it in.
    Now for the battery itself, it takes literally a day or so to fully charge, even while not in use. Even if I use it for a while, turn off the iPod to make sure it shuts off all background data and apps, and then plug it in to charge, it still charges extremely slowly. I've never seen a device take this long to charge. As for the battery life itself, I'd say at full charge it lasts about 4-5 hrs, maybe 6, and then I have to charge it again. Meanwhile it takes around 24 hours, without me using it, to fully charge. If I use it while its charging, the battery decreases faster than it charges, and eventually I'll get the typical "20% battery remaining" message pop up.
    I know it is charging, as the lightning symbol is next to the battery symbol. Specifically, right now, I plugged it in about 1 hr 30 minutes ago, and it has barely gone up. Also, whenever I press the home button to check the battery, I can see it jump down from about 50% to somewhere around 25%-30%. What is that about?
    This is really frustrating, and I'm seriously contemplating either taking it back and trying my luck with a different iPod, or just taking it back and getting my money back. Any help and clarification on this matter would be greatly appreciated, and I'll answer any questions I can to shed more light on this.

    It will take longer to charge the 5G's battery than either the 3G or 4G's battery.
    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod               
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source like a computer's USB port
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • Itunes asks to update my brand new ipod touch.. I do and now it wont work at all!!!

    just got my brand new ipod touch ... working good then itunes wants to update so I do now my ipod doesnt work at all! all I get is the apple and a line on face and wont even turn off!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • I just received a brand new iPod touch as a gift. But when I try to play music on it the speaker is extremely slow. When I plug in headphones I hear nothing. Tried multiple headphones. Tried a restore.

    I just received a brand new iPod touch as a gift. But when I try to play music on it the speaker is extremely slow. When I plug in headphones I hear nothing. Tried multiple headphones. Tried a restore.  It never dropped or anything 

    Try here:
    iPod touch: Hardware troubleshooting
    You said you restored the iPod. Was the restore successful, that is, it went though all the steps without errors?
    Try a restore to factory settings/new iPod if yuhave not doe so so far.
    Are you  using the headphones that came with the iPod? Are you inserting the plug fully
    Have you tried another set of headphones in the iPod?
    The speaker is not that loud.

  • I have a brand new ipod touch and it wont connect to itunes or my computer!!??

    I have a brand new ipod touch however when I connect it to my computer, itunes does not recognise it and neither does my computer. The drivers have downloaded and are showing working. I have tried uninstalling and re-installing itunes as discussed in support centre however nothing seems to work. The ipod itself just has the connect to the computer on the screen, is fully charged and when plugged in a little lock sign comes up for a second or two above the itunes icon!!! Let me know if you have any further suggestions please.

    Thanx for you suggestions, I used my old xp laptop...update software and my ipod connected however the memory is not large enough to hold my itunes library so I could see it was not the cable or the ipod at fault.
    I have tried to connect to my vista laptop again and have tried all of the suggestions in troubleshooting again...I have even upgraded to windows 7 to see if that cleared the problem....and....my computer has located my ipod but is only recognising it as a digital camera so back to the drawing board...
    Please have you any other suggestions???

  • Brand new iPod Touch is not being recognized by my computer

    Hello,
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    Ok, I just figured out so I´ll post it here in case someone has the same issue. I turned off my iPod while connected to the computer. Afterwards, the "other" connection showed up again in the device manager but this time it stayed there without disappearing and with the exclamation point on. I then proceed with one of the instructions in this posting to install the driver for the apple mobile which then showed up in the USB section of the hardware (it was never there until now). Bingo! I got my iPod Touch to connect for the first time! But seriously, why should it be so hard???? I'm concerned with the number of postings here. It looks as if Apple is selling the hottest toys but not be the best ones in terms of quality...

  • Can't connect brand new iPod touch 4th gen to iTunes, please help!

    I just got a new iPod touch, 16 gig 4th generation. I'm going through the setup process. Once I get to the option to connect through a network, I hit a problem. My internet at home requires a MAC address to be "invited" into the network before I can connect, however I can't get the MAC address until I complete setup!
    So I choose the "Connect to iTunes" option instead. My computer recognizes that there is an iPod connected to it, but iTunes won't pick it up. There is nothing under "Devices".
    What do I do?? ):

    I just retried a step I missed earlier in the articles before and ran into a problem here:
    #5 Verify that the apple mobile devi usb driver is installed
    > for windows 7
    > if the apple mobile device usb driver is not listed
    > if only Apple iPod appears
    > for windows 7
    I went through all these steps until #8: Click OK in the "Install from Disk" dialog. At this point it tries to load for a bit and I get this message:
    "Windows encountered a problem installing the driver software for your device.
    Windows found driver software for your device but encountered an error while attempting to install it. (Apple Mobile Device USB Driver)
    Windows cannot initialize the device driver for this hardware. (Code 37)"
    As for your reply, I did indeed already try removing and reinstalling all the Apple programs with unfortunately no effect.
    When I do the sync test, I get that one or more things failed: iTunes Helper not running and No iPod found.

  • Brand new ipod touch screen not working properly

    My sons brand new ipod touch 32gb (well bought april 14) only occasionally will respond to the touch sceen, and when he does get into it the next screens dont work properly. Any suggestions?

    Try #2 and 3 in link below. If neither help, it's most likely a hardware issue then. Contact Apple and get it serviced.
    Basic troubleshooting steps. 
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 

  • Battery on brand new iPod touch drains when synced to a mac and now it won't charge. If you're thinking of buying a new iPod touch, don't bother. The batteries don't work.

    The battery on my son's brand new 64G iPod touch drained while it was synced yo the mac. Now it says 100% charged when it's connected to a charger, but drops to zero as soon as it's disconnected. It would appear that, either the battery is faulty or the battery indicator is faulty. iPod batteries are not supposed to drain while syncing. And rechargeable batteries are supposed to recharge after they have drained. Maybe I'm missing something simple here, does anyone know what it is?

    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod               
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • New ipod touch and Harman Kardon boom box:

    New ipod touch and Harman Kardon boom box:
    I must say I am very disappointed that I cannot charge my ipod while playing music anymore.
    I had no problem with all other ipod generations. Can this somehow be fixed?
    While the Harmon Kardon boom box was posted on the apple web site as recommended. And Now???
    Has anyone information regarding this issue??

    I'm having a similar problem with my new touch 3rd gen, with a Sony clock/radio/docking model ICF-CL75iP.
    No sound coming out of the speakers, and no picture or video showing on the radio's LCD screen.
    Sony replied to me that it's intended to work with any ipod touch 1st and 2nd gen but not with 3rd generation. Whose fault it is? Wrong software from Sony or Apple?
    I guess I'll try to downgrade the firmware from 3.1.2 to the previous one. If not then I'm stuck

  • BRAND NEW iPod Touch 2g will not power up

    I just received a new iPod Touch 2g via FedEx today, and it won't power up at all. I've tried connecting it to my PC (Vista 32-bit) and the screen remains completely blank. I've tried doing the hard reset (holding the home and power buttons down for 10 sec.) and the screen also just stays blank.
    This is the first time I can remember a piece of hardware being DOA...is this merely a glitch? Is there anything else I can try to fix this?

    I have had my iPod Touch 2g for a few weeks and have not used it a huge amount yet. I was very upset to find that after placing it in it's new Krusell case this evening and trying to turn it on (wake from sleep) a few hours later, it was completely dead. Dodo like.
    Pressing the power button or the wake up button did nothing. I eventually found this thread and tried the power and wake up button together for 10 seconds. This seemed to work and it now appear to be fine.
    A bit unnerving though, as I am working hard to get all my apps and data together so that I can use it as my PDA going forward. I need to move away from the old Sony Clie that has served me so well for about six years. It needs charging too often and I know the Palm platform is undeveloped.
    I hope the iPod Touch doesn't let me know. Gave me a fright.
    Hope you get yours going again...

  • Brand new Ipod touch 1g freezing up

    I received a new ipod touch today because my old one had a bad ear jack. well i restored the new ipod from my old ipod back up. and every app i click on or song i play the ipod freezes up. i have restored it back to its original factory state and it still does it. I play Imob online and i can not even get passed the home screen anymore. it just freezes. This happens with other apps too. The only way i can get out of the freeze is to push and hold down the menu return button. what should i do to fix this?

    Contact Apple ASAP and see if they can organise another replacement.
    If a restore didn't work then it could indicate problems with the actual hardware, which can't be fixed by the user.

  • Brand new ipod touch closes down computer every time i plug it in Help

    Can anyone help? I have a brand new ipod touch which closes down my computer everytime i plug it in. I have updated i tunes and we have 3 older ipods on the computer already in there own sites for the kids. I am not a computer wizz and getting frustrated on what to do.

    Pretty much anyone using an iPod Classic with iTunes 9 or 901 is screwed in a similar manner. Read around these threads and you'll see man. Sorry, no word from Apple yet on what's going on.
    Looks like their ''upgrade" to version 9 may actually be damaging hardware, as hard as that seems to believe.

  • Brand new ipod touch 5th gen 64gb problems with first power on

    I have just received a brand new ipod touch 5th gen 64 gb from amazon. After reading the instructions i tried to power it on but nothing happened.
    It was suggested on here to try the recovery start but again, nothing happened.
    I then plugged the device in to a wall socket charger to see if the battery is flat,but the apple logo comes on for about 15 seconds then goes off again. If I hold down the home button while the apple logo is off, after a while the ipod goes into recovery start up, but as soon as i unplug it from the wall socket adaptor it turns off.
    It will not do anything plugged into the usb soccket of my laptop.
    Any ideas or will I have to return this to amazon?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. You can go to an Apple store even if yo purchased it from Amazon
    Apple Retail Store - Genius Bar                                     

  • Brand new Ipod touch 5th generation won't charge.

    Hi! So i just got my brand new ipod touch 5th generation in the mail. I went to turn it on but there was no power, so then i plugged it in to charge, but now every time i try to turn it on, the red battery charge symbol shows up, and its been charging for an hour now. I have used many apple products before and they usually dont take that long to charge. Does anyone know what the problem is?
    PLEASE HELP!
    thanks.

    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar                 

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