New iPod Touch locked in recovery mode - iTunes doesn't see it - help!

Brand new iPod Touch
Plugged into PC to sync to iTunes. Asked if I wanted to upgrade to iOS 8 - said Yes
Upgrade failed half-way through. Now iPod locked in Recovery mode and PC doesn't recognize it
Can anyone help please?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
Also see
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

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New iPod Touch stuck in recovery mode during initial setup

I am trying to set-up my daughter's new iPod touch 5th Gen. When you try to connect to iTunes message says "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes". Even when you disconnect from computer it is stuck on screen telling you to connect USB to computer. Two of her friends also got this iPod for Christmas and are having the same problem...during initial set-up. I've tried the system updates 3 times. iTunes recognizes the device, but the computer is not recognizing it as a drive. I've tried both my Mac and my Windows PC. I've tried hard resets. You can't remap the drive because the device doesn't show up. Most of the apple support topics address if iTunes doesn't recognize the device in conjunction with it not being recognized by the drive. Obviously a problem with the new update because several brand new iPod touches wouldn't be having the same problem. Please help if you've found a solution. Happy New Years!

See if placing the iPod in DFU mode will allow a restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Does the iPod charge when connected?
Have you tried another computer?
Have you tried another cable?
Some users have reported defective Lightning cables came with their 5G iPod. Some did not word from the beginning and for some the cables failed after a very short time.

New iPod touch stopped working (recovery mode)

Hi!
I bought a 8 GB iPod Touch 2 weeks ago. It worked fine until today. I left US yesterday and arrived in Europe today.
After the flight I tried to switch on my iPod and its started in recovery mode.
iTunes said I need to restore and upgrade the iPod.
The restore process starts, an Apple logo appears on the screen and a progress circle is moving on the bottom, and iTunes sais "Waiting for iPod...", but nothing happens.
What can I do in this case? I already tried it on a different computer with the same result.
The software version was 1.1.3 when I bought it, and iTunes updated it when I attached it to the computer for the first time to 1.1.4.
Thx,
Ders

Now I found the iPod Updater.log file. It sais:
[libusbrestore: 0x1174, 17:32:30.230] => WinAMRestore::OnInterfaceRemoval: \\?\USB#VID05AC&PID1280#5&10ef021e&0&3#{ed82a167-d61a-4af6-9ab6-11e52236c576}\IB2103
[libusbrestore: 0x1174, 17:32:30.246] => WinAMRestore::RemoveAppleDeviceFromDeviceList: \\?\USB#VID05AC&PID1280#5&10ef021e&0&3#{ed82a167-d61a-4af6-9ab6-11e52236c576}\IB2103
[libusbrestore: 0x1174, 17:32:30.277] => AppleDevice::NotifyDisconnect: APPLEDEVICETYPERECOVERY
[libusbrestore: 0xC84, 17:32:32.274] => <Restore Device 03391648>: operation 3 progress -1
[libusbrestore: 0xC84, 17:32:32.305] => <Restore Device 03391648>: operation 4 progress -1
[libusbrestore: 0xC84, 17:32:32.336] => type query response = <CFDictionary 0C792D60 [6D6F98F0]>{type = mutable, count = 6, capacity = 17, pairs = (
7 : <CFString 0C783828 [6D6F98F0]>{contents = "NORImageVersion"} = <CFNumber 0C7B2450 [6D6F98F0]>{value = +2, type = kCFNumberSInt64Type}
9 : <CFString 0C783B70 [6D6F98F0]>{contents = "RestoreProtocolVersion"} = <CFNumber 0C7B0410 [6D6F98F0]>{value = +11, type = kCFNumberSInt64Type}
13 : <CFString 0C7B1220 [6D6F98F0]>{contents = "Type"} = <CFString 0C791CB0 [6D6F98F0]>{contents = "com.apple.mobile.restored"}
15 : <CFString 0C75BF80 [6D6F98F0]>{contents = "SerialNumber"} = <CFString 0C75C000 [6D6F98F0]>{contents = "9C80935514N"}
19 : <CFString 0C75BC20 [6D6F98F0]>{contents = "HardwareModel"} = <CFString 0C7AE880 [6D6F98F0]>{contents = "N45AP"}
20 : <CFString 0C7B2F48 [6D6F98F0]>{contents = "Result"} = <CFString 0C75BB60 [6D6F98F0]>{contents = "Success"}
[libusbrestore: 0xC84, 17:32:32.367] => Supports value queries: 1
[libusbrestore: 0xA64, 17:32:32.445] => type query response = <CFDictionary 0C792E20 [6D6F98F0]>{type = mutable, count = 6, capacity = 17, pairs = (
7 : <CFString 0C7841B0 [6D6F98F0]>{contents = "NORImageVersion"} = <CFNumber 0C7B1A78 [6D6F98F0]>{value = +2, type = kCFNumberSInt64Type}
9 : <CFString 0C7838A0 [6D6F98F0]>{contents = "RestoreProtocolVersion"} = <CFNumber 0C7B2450 [6D6F98F0]>{value = +11, type = kCFNumberSInt64Type}
13 : <CFString 0C7AE2C8 [6D6F98F0]>{contents = "Type"} = <CFString 0C792520 [6D6F98F0]>{contents = "com.apple.mobile.restored"}
15 : <CFString 0C75B560 [6D6F98F0]>{contents = "SerialNumber"} = <CFString 0C75C060 [6D6F98F0]>{contents = "9C80935514N"}
19 : <CFString 0C75B600 [6D6F98F0]>{contents = "HardwareModel"} = <CFString 0C7B12F8 [6D6F98F0]>{contents = "N45AP"}
20 : <CFString 0C7AF918 [6D6F98F0]>{contents = "Result"} = <CFString 0C75C080 [6D6F98F0]>{contents = "Success"}
[libusbrestore: 0xA64, 17:32:32.476] => <Restore Device 03391648>: operation 28 progress -1
[libusbrestore: 0xA64, 17:32:35.472] => <Restore Device 03391648>: operation 28 progress -1
and the last rows are repeating until I disconnect the iPod.

New iPod Touch stuck in recovery mode?

I've watched a ton of videos on how to get out of recovery mode, nothing works.
They said hold the home/power button till it restarts, then after 5 seconds let go of the home button. etc........ However it is going back to the Itunes logo/cable...
Note-
It wont restore when i try, it says error code (6). or something.
Ive tried to restore on 4 different computers.
Ive re downloaded Itunes, and have the latest version.
Ive restarted the computer.
So frustrating...... anyone able to resolve this problem???

I'm presuming you first completely uninstalled iTunes and any Apple-related programs from your computer and then restarted before reinstalling iTunes? I had the same issue as you but after making sure I'd completely removed iTunes etc, restarting my PC and then reinstalling iTunes before doing a final restart, I was then able to restore my Touch and get it out of recovery mode ****.
If this still doesn't work and you've tried it on different computers then you may have to phone Apple themselves.

HT201263 When my ipod touch is in recovery mode, when i try to restore it, the itunes page says the website has timed out so it won't recover. Can anyone please help me?

When my ipod touch is in recovery mode (when I try to re-store it) the itunes page sayes the website has been timed out and so it won't re-store. There is a limited time, whilst restoring the ipod, it lasts for approx 5 mins, then asks to start again all over again. Can anyone please help me?

This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

My Ipod touch is in recovery mode but when I go to restore it in itunes it only stays connected for a few seconds then ejects itself. How do I keep my ipod on long enough to restore it?

My Ipod touch is in recovery mode but when I go into Itunes to restore it, it will only stay connected for a few seconds then ejects itself from itunes. How do I keep my Ipod connected long enough to go through the restore process?

Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.

My ipod touch is in recovery mode n at the same time nt being detected in itunes

my ipod touch is in recovery mode n at the same time nt being detected in itunes

See if placing the iPod in DFU mode will all iTunes to see the iPod so you can restore it.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Next try another computer to help determine if you have an iPod or computer problem.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

New iPod touch issues. not recognizing in iTunes

i just got a new ipod touch and installed everything and itunes will not recognize the ipod. I went on support and tried what it said by holding down the sleep button and the home button at the same time until the apple appeared and then closing out of itunes and opening it up and plugging the ipod back in which helped it to recognize. the ipod then went into recovery mode and said it needed to be restored. Restoration began however, the connect ipod to itunes screen disppeared leaving a lit up and black screen and a window appeared in the "preparing ipod for restoration" stage that said "ipod could not be restored. an unknown error occured (1604). any ideas? oh and then the thing on the side that said ipod disappeared and it stopped recognizing the ipod again.

Welcome to the discussions,
Error 1604 points at a problem with your USB drivers/connection.
Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the USB 30-pin dock-connector cable. If the issue persists on a known-good computer, the device may need service.
more detailed info here: http://support.apple.com/kb/TS1275
Install USB drivers: http://support.apple.com/kb/TS1538
Also check your security software settings: http://support.apple.com/kb/TS3125
Message was edited by: Ingo2711

Ipod touch stuck in recovery mode and will not restore. error code 3194

ipod touch stuck in recovery mode, will not restore and comes up with error code 3194, itunes is up to date, please help

Hi @rchangel - Thanks for the ideas...
Yes - it won't let you install the 32 bit version on a 64 bit machine.
I've had a cursory look at the SP1 release notes, and couldn't spot anything vital - what critical stuff do you know of in SP1?
I don't want to have to go through all the pain of setting up VM's, reinstalling iTunes, getting all my album art back in etc. (though I could, as I do have Win7 pro). I've also heard that running iTunes in Windows 7 compatibility mode might help. Can anyone confirm whether that actually works?
I think it's in Apple's gift to fix this issue, given that they say that they support Windows 7. So far I've had no feedback from a mail I sent to Apple, and the number of users reporting this problem keeps going up and up.
I want Apple to recognise that there is a problem, and then I want them to fix it.

My iPod touch is in recovery mode, how do I get it out of this?

My daughter's iPod touch is in recovery mode (we know this by the code it gives us when she plugs it in to the computer), how do we get it out of this? We have tried resetting by holding down the on/off button and the other button on the bottom front of the iPod for 30 seconds to a minute and nothing happens.

Two ways to get the iPod Touch out of recovery mode.
From iTunes click "Restore" this will download the latest iOS for your iPod Touch and install it.
Second way is to press and hold both the home button and the sleep button for around ten seconds and release them when the Apple logo shows on the screen.

I 'think' my Ipod Touch is in recovery mode and people say to hold the power and home button for 10 sec and i did, but its still not turning back on. Plus its dead and wont charge

I 'think' my Ipod Touch is in recovery mode and people say to hold the power and home button for 10 sec and i did, but its still not turning back on. Plus its dead and wont charge. PLZ HELP ME!!!!

- If in recovery mode the screen will have an iTunes logo with an USB plug.
- Have you tried connecting it to your computer for a n hw and then see if it appears in iTunes. If it does restore the iPod.
- If screen is blank, try placing he iPod in recovery mode and then restoring. For recovery mode:
iPhone and iPod touch: Unable to update or restore

HT201210 ipod touch stuck in recovery mode...try updating says server not available try again later

ipod touch stuck in recovery mode...try updating says server not available try again later

Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
It could be that the servers are down/overloaded

My ipod touch is in recovery mode and I don't want to restore it

My ipod touch is in recovery mode but I don't have my photos, apps, videos backed up. How do I keep my stuff without restoring it?

If this program will not get it out of recovery mode (very doubtful) you will have to restore and erase the iPod.
RecBoot: Easy Way to Put iPhone into Recovery Mode

My new ipod touch is not recognised in itunes or Windows 7 on any of my computers/laptops. I've followed the online advice and still no luck. Help much appreciated!

My new ipod touch is not recognised in itunes or Windows 7 on any of my computers/laptops. I've followed the online advice and still no luck. Help much appreciated!

Does it charge?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try another cable
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar

New ipod touch won't work with itunes 10.6.3 says it needs 11.1 but I cannot load that on my macbook using OSX 10.5.8 any way around this?

New ipod touch won't work with itunes 10.6.3, says it needs 11.1 or newer but I cannot load that onto my MacBook running on OSX 10.5.8 - is there anyway around this?

No. If your MacBook has an Intel processor you can update to OSX 10.6.8 and then install the latest iTunes.
A 5G iPod with iOS 7 requires that if you have a Mac you have OSX 10.6.8 or later.
You can get 10.6.8 here:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

New iPod Touch locked in recovery mode - iTunes doesn't see it - help!

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