New Ipod touch = No free update !!!!!!!

Hello,
I live in Belgium. I buy a new Ipod touch TODAY and I try to update for have widget etc... On top in this site, Apple promote & propose for free for new customers. In my touch, i haven't got the new update, why ????
I haven't got a visa credit card, I'm blocked !!!!!!
thank
Raf

Vous devriez le ramener au magasin auquel vous l'avez acheté et exigez un remboursement ou un échange contre un Touch avec le firmware 1.1.3 débloqué, car après tout Apple a annoncé lors du dernier keynote de janvier que les iPod Touch achetez à partir de ce moment offraient le nouveau firmware. Vous avez jusqu'à 14 jours suivant la date d'achat.
Sinon, faites part de votre problème au support d'Apple respectif à votre pays.
Après tout, vous avez payé le nouveau prix, qui sous-entend que le nouveau firmware est inclus.
Et pas de crainte par rapport à l'anglais, c'est un forum international.

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I have a 2006 imac (intel) w osx 10.4.11 and need to update for new ipod touch? software updates says up to date, but itunes requires 10.5 or higher? any solutions?

i have a 2006 imac (intel) w osx 10.4.11 and need to update for new ipod touch? software updates says up to date, but itunes requires 10.5 or higher? any solutions?

i have a 2006 imac (intel) w osx 10.4.11 < Tiger
It's not just iTunes you need to update...
You need to upgrade to Leopard v10.5.8 at the very least in order to sync, restore, and backup an iPod touch.
See iPod touch system requirements here.
Leopard is available from Amazon here.

New iPod Touch with January Update Restore Question

Hi,
Few days ago i bought new iPod Touch with 1.1.3 software and January Update.
When I restore it I'll lose my January Update programs ? And if that happened what can I do to get them back ?
PS. Sorry for my poor english :P
Cheers

It was mentioned already in this thread. If you look at the package check the seriel number. If it ends with /B then that is the new model and it has the new applications that were provided in the Jaunary update already programmed into the iPod. If you restore you will not lose them.
If it ends with /A then it is an older model that required the January Update in order to get the applications on your iPod. If you restore then you will lose them but you don't need to purchase them again as your iTunes will keep track of the purchase for you.

I bought a brand new ipod touch 5th gen, updated the software and now iTunes says "to allow access, please respond on your ipod touch" however the ipod has a black screen and pressing the buttons does nothing. how do i fix this?

As the title says, this is a brand new iPod touch bought from a store, I plugged it in a commenced the "setting up" process through iTunes on may iMac. It got to the stage where it said allow this computer to access the device (or something along those lines), i clicked yes, and then a message came up "to allow access, please respond on your iPod touch. however the ipod screen is black, and pressing the buttons doesn't work. How can i fix this? or do I need to return it?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Brand new iPod touch and January update

I need your help to make a decision on iPod touch purchase. If I buy iPod touch now, the day after Macworld, will I get new apps for free? I searched apple.com but haven't been able to find the answer. This is essential, because there's no iTunes store in my country and I won't be able to buy the apps. The only way to get them is download free update.
Anyone has official information on that?

I did see someone say that if you bought your touch in 2008, you can get the update.
I don't know if it's true or not, but it may be worth a phone call to Apple to find out.
Cheers!
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Brand New iPod Touch will not update or restore.

Ok this is getting really annoying. I have tried to update my Ipod touch and I keep getting the same message: The iPod "xxx " Could not be updated. This device isn't eligible for the requested build. So after all of that i tried to restore my iPod and i recived the message The iPod " " Could not be Restored. This device isn't eligible for the requested build. My Ipod is brand new and is not jail broken. Please can someone tell we what is going on. this is the most problems i have ever had with a apple product.

ckoury,
Make sure you are running the latest version of iTunes.
http://support.apple.com/kb/TS3694#error3194
B-rock

New iPod Touch 4th gen. update out 6.1.5 tonight!

   If you didn't get notified by your iPod Touch 4th generation there is a new update that just came out tonight Saturday November 16th.
   Your iPod 4th generation should let you know but just in case it didn't I'm letting you know.
   Update (6.1.5) is now out as of this date.
   Thank You!

   It's an update that addresses connection issues with Facetime. Wouldn't it be nice if it was a iOS7 limited version update like people were wishing?
There is nothing you can do! . . . If you wan't iOS7, you must purchase iPod Touch (5th generation).
Your iPod Touch (4th generation should let you know about the (update 6.1.5) but if it didn't well here it is.
At least Apple is still concerned about supporting there previous customers and is well appreciated!
Thank You!

Brand new Ipod Touch, tried to update, stuck in recovery for hours

I just received an iPod Touch today. I hooked it up to itunes, played around with it for a bit, with no problems, and several hours later downloaded the upgrade 2.02 from the itunes store. I followed the directions. In the process of downloading, I noticed that it seemed to be stalled on "Verifying Ipod Software" for over an hour. The screen of the ipod displays the Apple logo and the little circular icon that indicates progress beneath it (which had stopped for some time). After several hours and after searching for answers here, I figured that there must be a problem. I couldn't do anything in itunes and the only thing to stop the downloading was to force the ipod to shut off. I hated doing this, but I knew something was wrong and there was nothing else to do. I discovered that itunes was actually frozen and I had to force quit that, as well.
I started up the ipod again, and of course, it indicated that I needed to plug in the USB cord. I did and it prompted me to restore. I tried to do that and came up with the 1604 error. Tried it again, same thing. Then, when I restarted the ipod, I came up with a white screen, which was quite scary. I shut down my computer and started it back up again. I began the recovery process, which, this time, went smoothly, until I hit the "Verifying iPod Software" section. It's been over an hour and it's still on this. The progress bar isn't moving forward, it's the sort of moving stripes bar, if that makes sense. iPod screen is frozen. I'm afraid to either disconnect/quit again, or leave it. I'll have to disconnect at some point to take it to the Apple Store, but I'm afraid I'm only damaging it further.
I know these questions have been asked here, but I'm not even expecting an answer to the root of the problem (I'm used to this madness, as a frequent Apple customer). I just need to know whether it's better to quit this recovery and disconnect, or just keep leaving it. How long until I KNOW that it's not working?

Well, I figured since I had nothing to lose on the ipod (since I'd already stopped the updating once), I would just do it again, and try to restore it without the firmware upgrade. Because the ipod worked just fine with its original settings. The exact same thing happened - itunes was frozen.
So I went through the process again, only this time I followed some advice from another thread, tracked down the folder where the firmware update was stored, and trashed it. Then I tried to restore the ipod again. Well, it turns out that there's no going back to the old version. It merely downloaded the firmware update yet again. I let it go, figuring that there could have been something wrong with the first download and I'll wait and see. Now, I'm in the "Restoring Ipod Software" section. I have a feeling nothing will change. So, I'll be taking this to the Apple Store tomorrow (and raising ****).

How can i get a new ipod touch for free? i broke the screen of my old one

i recenly was going on an interview and i dropped my ipod touch and cracked the screen
. what can i do? my mom broke her ipad, the one with the camera. and she got a new one!
will apple do the same thing for me?

You can take your iPod to an Apple Store and ask, but they are not obligated to replace your iPod when you caused damage via an accident. Most likely you'll need to pay for the replacement.
Good luck.

Can you get a new ipod touch for free if got stolen or lost?

so guys, i would really appreaciate the support from the community, and i do thank you all for helping out in answering this question.
i would like to know the when you know this would happen, why it would/would not happen, where did you get this info and how was it resolved

thanks for answering my questions cliftonfromrichmond and lllaass
@cliftonfromrichmond somethimes getting over things can occur alot of things situations. i had a friend who has been kicked out of the house for a reason, losing the apple product. it is not to get over with when it cost almost $300-$400 and don't forget everything in life is not for free. if you think i am wrong, why don't u ask a family to see how they treat their situation, if they were to lose the apple product. don't u say getting job and then go spend what ever you want. its not right! people nowadays are getting homeless due to spending and everything should be fair to the client. even though your try to save look at it this way the person needs to pay their university fees, food, clothes and all of the essential items"Get over it and move on" to me that sentence really hurts my friends feelings and myself. you think money is from a tree and you would just take. well,NO! use some common sense here. i don't want to be argressive or anything but like seriously, that is just too far, to me a youthful person would come and type that up. saying to move get over it. that is just really stupid of you to type that like seriously. i have learnt through out my experience to listen to mature adults. and it is my business due to that fact that he is living with me and this question is my FRIENDS question and i am answering his question right now!
@ lllaass well that link incorrect i do apologise. to find the call apple store. first type in the search bar 'lost and stolen' and when you scrool down you will see 'lost and stolen' please contact your apple store immediately. sorry if the quote is not exactly 100% but thank you

HT201442 Just bought a brand new ipod touch a month ago and went in to iTunes. There was an update for me so I downloaded it to my ipod and then it went into recovery mode. Tried to restore it in itunes but was told this device isn't eligible. Help!!

Just bought a new ipod touch a month ago. Went into itunes to burn music and had an update to download which I did. Then I get a message that my ipod has gone into recovery mode. It's locked up with a black screen with iTunes logo and picture of a plugin on the screen. Tried to restore it as recommended but itunes said this device isn't eligible for the requested build. Error codes 3194 and 17. This is very frustrating considering the cost of the ipod and how new it is. Now what do I do? Buy another one? Can anybody fix these types of things? Is this a common occurance or am I just unlucky?

Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download
Then...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

New ipod touch. have used desktop itunes to download a free app twice. ipod plugged in. says its downloaded but cant find it

Got a new ipod touch today. Redeemed £15 card. Download itunes to desktop and created an apple ID. plugged my ipod into PC. tried to download a free app twice through itunes . it "downloads" taking 10 minutes but i cant find it. its not in my PC or my ipod. what is the problem?. please advise.

i tried the app updates in the ipod but its not there. i was downloading the app through my pc itunes instead of the ipod itself because the app store in the device cant find the app i want but i can using my desktop so thats why im doing it that way.

If I help out a friend & download a free app (through my iTunes account) on their new iPod Touch, will their device automatically be added to my itunes device list (and they can see all my contacts, pix, music etc)?

If I help out a friend & download a free app (through my iTunes account) on their new iPod Touch, will their device automatically be added to my itunes device list (and they can see all my contacts, pix, music etc)?

Just wondering, what context is this in?
First up, is your iTunes account part of an iCloud account?
Secondly, if it's a free app, why don't they just download it? If they are having trouble finding it on the App Store, but you can find it easily, you can share the link for it via email with them, and if they view that email on their iPod they can just tap the link and it will open the App Store to that App for them, so they can download it themselves.
If you were to go to the Store settings pane and sign in with your iTunes account, that should only provide the possibility for download items from your iTunes account, such as purchased apps, music and movies. However, if you signed in, downloaded the app, and then went back and signed out of the account again, there shouldn't be any access apart from the app you downloaded. This is provided you sign in using the Store section of the Settings app, not the iCloud section.
One problem they will have if you download this in your account instead of theirs, in order to download updates for that app, they will need you to enter your iTunes password to download the updates. Doing that doesn't give them access to anythign to do with your account other than that update, but they will be unable to receive updates for it without your password. They would also likely be unable to sync the app onto their computer, as their computer would not be Authorised with your iTunes account.
If you can answer some of the questions I've asked, I may be able to suggest alternate ways for you get them the app on their device.
Hope this all helps a bit

Itunes asks to update my brand new ipod touch.. I do and now it wont work at all!!!

just got my brand new ipod touch ... working good then itunes wants to update so I do now my ipod doesnt work at all! all I get is the apple and a line on face and wont even turn off!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have an older Ipod Touch, I bought a new one and the Itunes on my computer is too old to recognize my new Ipod Touch and cannot be updated. Is there a creditable software program I can use to get all my old music from my old iPod Touch to the new one?

I have an older iPod Touch, I bought a new one and the Itunes on my computer is too old to recognize my new iPod Touch and Itunes cannot be updated. Is there a creditable software program I can use to get all my old music from my old iPod Touch to the new one? It is my understanding that the music cannot be saved onto my new iTunes, b/c I did not have iCloud. I have over 2,000 songs I just cannot part with. PLEASE PLEASE PLEASE help some how!! THANKS!

I had the same problem with my iPad, i couldn't get the newer version of itunes because the computer was too old and my iPad couldnt sync with the old itunes. I got a PC from school a few months later so that solved the problem for me. Unfortunately i don't think there would be a program to put your music on your iPod, iTunes should be the only way to transfer files to Apple devices. What operating system are you running and what version of it is it?

New Ipod touch = No free update !!!!!!!

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