New IPod touch replacement & synching to ITunes

Had an IPod Touch but was defective and was replaced with new one, but now error message when connecting to ITunes of "Pairing method problem". What does that mean and how do I fix it? Cannot access ITunes with it.

I don't suppose that you'd be kind enough to tell us just what error message you're receiving?

Similar Messages

  • Ok...i just baught a new ipod touch and synched it to my old computer to get my music off it...but when i synched it to my new comp it wants to erase everything thats not baught from i tunes....how do i keep the music in order to sync to my new comp?

    i just baught a new ipod touch and synched it to my old computer to get the music off it but when i synched it to my new computer it wants to delete all the music on it that wasnt baught through itunes....how do i keep my cd's and stuff that are on the ipod now and put it onto my new computer?

    These are two possible approaches that will normally work to move an existing library to a new computer.
    Method 1
    Backup the library with this User Tip.
    Deauthorize the old computer if you no longer want to access protected content on it.
    Restore the backup to your new computer using the same tool used to back it up.
    Keep your backup up-to-date in future.
    Method 2
    Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
    Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
    I'd recommend method 1 since it establishes an ongoing backup for your library.
    Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should  merge the existing data from the device.
    If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
    Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
    tt2

  • Can't connect brand new iPod touch 4th gen to iTunes, please help!

    I just got a new iPod touch, 16 gig 4th generation. I'm going through the setup process. Once I get to the option to connect through a network, I hit a problem. My internet at home requires a MAC address to be "invited" into the network before I can connect, however I can't get the MAC address until I complete setup!
    So I choose the "Connect to iTunes" option instead. My computer recognizes that there is an iPod connected to it, but iTunes won't pick it up. There is nothing under "Devices".
    What do I do?? ):

    I just retried a step I missed earlier in the articles before and ran into a problem here:
    #5 Verify that the apple mobile devi usb driver is installed
    > for windows 7
    > if the apple mobile device usb driver is not listed
    > if only Apple iPod appears
    > for windows 7
    I went through all these steps until #8: Click OK in the "Install from Disk" dialog. At this point it tries to load for a bit and I get this message:
    "Windows encountered a problem installing the driver software for your device.
    Windows found driver software for your device but encountered an error while attempting to install it. (Apple Mobile Device USB Driver)
    Windows cannot initialize the device driver for this hardware. (Code 37)"
    As for your reply, I did indeed already try removing and reinstalling all the Apple programs with unfortunately no effect.
    When I do the sync test, I get that one or more things failed: iTunes Helper not running and No iPod found.

  • New ipod touch. have used desktop itunes to download a free app twice. ipod plugged in. says its downloaded but cant find it

    Got a new ipod touch today. Redeemed £15 card. Download itunes to desktop and created an apple ID. plugged my ipod into PC. tried to download a free app twice through itunes . it "downloads" taking 10 minutes but i cant find it. its not in my PC or my ipod. what is the problem?. please advise.

    i tried the app updates in the ipod but its not there. i was downloading the app through my pc itunes instead of the ipod itself because the app store in the device cant find the app i want but i can using my desktop so thats why im doing it that way.

  • Syncing a new iPod Touch in a different iTunes library

    I just bought an iPod Touch (4g) this afternoon and now I'm ready to set it up on my Macbook.
    I already have an iphone 3g synced up to my itunes library. But now I want to create a new library for the ipod so i don't have to keep checking and unchecking songs, apps, etc... when i go to sync either one.
    In other words, I want to keep them separated! So, I successfully created and named a new itunes library by pressing the OPTION button and opening itunes.
    Now, the library is blank...so how do I get the songs from my ORIGINAL library into the ipod touch library???
    Is it as simple as copying and pasting the music folders from the ORIGINAL into the new ipod touch libraries' folder??? Or do I have to redownload everything and insert all my cds again an rip away?
    I doubt that I have to do this since I'm using the same account and username. Just want to make sure before I set up the Touch that this is the proper procedure and save me the agony of screwing it up
    If anyone knows how to do this, I would appreciate the tip. Thank You!

    Good idea. How would I deal with Apps though? If I wanted different Apps on my Touch, won't I have to check mark and then uncheck mark for each device??
    I only want certain Apps on the Touch. Can I make playlists for Apps too? Anyway, thanks for your help roaminggnome. I appreciate it.

  • New iPod Touch, Can't get iTunes to work, extra headaches

    Hello,
    This is my first day in the Apple world: I caved and thought it would be good to get a new mp3/video player after my last one died. I ended up getting a 4th Gen Black iPod Touch - not sure if the color matters, but why not?
    Anyway, my second problem (first being the weird packaging, of tape through plastic then stuck on) started with iTunes: the thing just would NOT download. Every time I tried, the website kept saying "There is a problem with this Windows Installer package. A program required for this install to completecould not be run. Contact your support personnel or package vendor." That's just great: I can't get any music or video ONTO my iTouch without iTunes...right?
    After browsing around I found an older version of iTunes that seemed to work. Yay! But not really. Nobody ever mentioned that .flac and .avi files can't be imported into iTunes at all...so I had to go hunting online for third party converters. This took care of THAT problem...
    However, now that conversion is up, the older version of iTunes won't pick up my iPod Touch and Sync it. There is actually a "Sync iPod" button under "File" tab, but it's grayed out and I can't use it.
    Not entirely sure if this is why, but according to a few people, when a new iTunes comes out, the older one stops functioning as fully as it originally did, forcing people to upgrade their iTunes in order to make it work like normal.
    I tried to find a third party program to pick up my iPod Touch so I could upload files, but no luck. I feel like an idiot for not knowing how to turn source code into a program, and the binary installers I did find were user-hostile (ie. Right clicking to bring up a menu actually plays the movie and there's no stop button, you have to end task from the task manager). Windows Explorer only shows one folder in my iPod Touch, which is empty and four letters long, which gives no clue as to what it is.
    So here's my big question: now that I finally am fully ready to upload my files to my iPod Touch, I can't. Why?
    Is it my version of iTunes? Why can't I download iTunes' newest version? Why does updating from the older version yield the same result (though I'm sure both installers are the same)? Is there another way to get all my media onto my device?
    Thanks in advance...talk about a four hour headache...

    I've used the Reset Network Settings feature in my iPod Touch after every failed attempt to connect to my wireless network. I've also reset the wireless access point and router after making changes to them.
    It appears that my Touch is finding the wireless network, accepting the security password/key, and connecting to the wireless access point and router (I get a full signal on the strength indicator). However, the Touch appears to be acquiring the IP Address automatically, right? Thus, it gets the IP Address starting with "169". If I can manually set up the TCP/IP settings, I believe I can get it to connect. Is there a way to set up the TCP/IP settings manually?

  • Brand new iPod touch not showing in iTunes - HELP!!!

    It showed when I first got it home, then I updated to iTunes 10.1, and it wouldn't show. Called Apple, they had me put iTunes in the trash (along with some other things) and reinstall it. It showed again, and everything was fine - until I updated to iTunes 10.1.1, then it was gone again! Called Apple again, they had me check all kinds of things. Then had me reset my iPod touch. It came up with an error, and they said it was a hardware problem, to send it back to them and they would send me a new one. Got the new one today, and guess what? IT DOESN'T SHOW UP IN ITUNES!!! I'm beyond frustrated! I don't want to have to reinstall iTunes every time there is an update. I have yet another call set up with them, but if there are any other suggestions before then, I'm all ears!

    This may help:
    http://support.apple.com/kb/TS3540
    (Mac OS X v10.6 or later: iOS device not recognized in iTunes after restart)

  • New ipod touch 8gb. Freezing itunes

    I got a new 3rd gen ipod touch (8gb) just then.
    I plug it in to my computer go on itunes and go through the steps. Then I reach the last point which says: set up your ipod
    then it has name
    automatically sync songs to my ipod
    automatically sync photos to my ipod
    automatically sync applications.
    Then there is a done button.
    When I press the done button, itunes just freezes. I have to go task manager and kill the process.
    Can anyone help!?!?! How do I get past this stage!!
    My system specs:
    Core i5 750
    Gigabyte P55-UD4P (it is a P55 board)
    HD4850.
    The rest probably doesn't matter but if you need it just ask.

    OK, so I think I've got this problem solved, albeit it's not a very good solution.
    Firstly, I uninstalled every single piece of Apple related software on my PC.
    I then restored my iPod for the third time, although I don't think this will make much of a difference.
    I then tried doing the Setup Your iPod screen again where you name it, and it froze. So I thought, "Hey, let's try it on my girlfriend's iTunes." I did, and it worked. I then brought it back over to my PC and it was registered properly. I then tried to sync music and no issues whatsoever, but because it wasn't originally registered to this PC, it wasn't the best solution.
    So then I told iTunes to lock the iPod down to the iTunes on this PC (the one that wasn't working). It worked, but then when I tried to sync it froze up at the end of syncing, at the end of the very last song. I figured, let's try something random as a workaround: I add the songs manually to the iPod Touch but I cancel the sync at the very last song - it works! This means that it will be a bit of a pain to sync songs (I will probably have to make a few fake song files so that it will be able to sync my whole library) but this is much better than it not working at all, or having to use the iTunes program on my gf's laptop and have a second library and login there, while using files off of the network which will add to syncing time/be a hassle.
    So, it's not the best solution, but it works. Please let me know how it works for you.

  • HT4557 I don't seem to be able to sync new Ipod Touch 4 with existing Itunes Account on my laptop which is used for ipod nano.

    Can anyone point me in the right direction.  I use my itunes account to sync my Ipod nano on my laptop.  My daughter has just got an Ipod Touch 4th generation.  She wishes to sync her music to my itunes library.  When I connected her Ipod to my itunes it is not offering an option to sync to itunes account.  I understand that it should be possible but don't know how to go about it.  Appreciate any help.

    Does iTunes see the iPod? If not
    iOS: Device not recognized in iTunes for Mac OS X
    or
    iOS: Device not recognized in iTunes for Windows
    You need iTunes 10.7 or later on the computer
    The iPod touch uses different drivers than the Nano

  • Cannot synchronize a new ipod touch 32GB with latest iTunes v10.4.1.10

    When connecting a new ipod with WINDOWS 7 PC, it is recognozed by iTunes. However, apart from the large letters "iPod", nothing is visible on the screen. Specifically, no synchronisation is possible. What is the prroblem here?

    i have the same problem

  • New Ipod touch stuck stuck in iTunes connect

    Holding down the power button with home button isn't resolving the problem. How do I get this fixed?

    The start here:
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    or
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • My new Ipod touch wont sync with Itunes

    I've used Ipods for years but wasnt able to for the past year and a half Why wont this new Gen Sync

    Try a wireless sync

  • I JUST SYNCED MY NEW IPOD TOUCH TO MY ITUNES LIBRARY BUT iT WONT LET ME EDIT THE MUSIC ON THE IPOD.  i WANT TO MANUALLY ADD AND DELETE CERTAIN PLAYLIST OR SONGS/

    I have a new ipod touch replacing an old damadged one.  I have it synced to my computer but I cant edit the songs in my playlist on my ipod or delete any playlist.  I also can not create new playlist for the ipod 
    Can anyone help me?

    Click on the iPod under DEVICES... is the "Manually Manage Music and Videos" box checked? You may have to scroll down to see it. You want to make sure this box is checked.

  • HT1351 I have a new iPod Touch......I was able to successfully set up a new account, but I want it to be separate from the 800 songs I already have in my iTunes library.  How do I set up a separate library on the same computer?

    I have a new iPod touch; I have an iTunes library of music for an older iPod shuffle.  I'd like to set up the iPod touch for my wife with a separate library of music - I was successful in setting up a separte account, but it seems my 800 songs are still there in the library.  How do a set up a new account on the same computer without bringing along all the music that will clog up her iPod touch?

    There's a few ways of doing it. The following document may be of some help:
    How to use multiple iPods, iPads, or iPhones with one computer

  • My brand new iPod Touch 4th generation will not sync with iTunes on my Windows Vista computer!  Please help!

    I have tried every trick in the book and read every thread on why my version of Windows Vista will not allow me to get at the iTunes Store.  I cannot even get this new iPod Touch to sync with iTunes. 
    I've rebooted, soft restart, hard restart, removed iTunes and re-installed iTunes.  Nada...nothing!
    Does anyone else have the same issue and can they offer me a solution?

    See here for different ways to conserve your iPod's battery life.
    http://www.apple.com/batteries/ipods.html
    B-rock

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