New iPod touch stuck in charging mode

I just opened my iPod 5th gen, and I tried to charge it, but it just stays on the "charging" icon. And when it's not plugged in, it goes black. What do I do?

Try:
- iPod touch: Hardware troubleshooting
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
The Ligntning cable may be defective. Some have been.

Similar Messages

New iPod Touch stuck in recovery mode during initial setup

I am trying to set-up my daughter's new iPod touch 5th Gen. When you try to connect to iTunes message says "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes". Even when you disconnect from computer it is stuck on screen telling you to connect USB to computer. Two of her friends also got this iPod for Christmas and are having the same problem...during initial set-up. I've tried the system updates 3 times. iTunes recognizes the device, but the computer is not recognizing it as a drive. I've tried both my Mac and my Windows PC. I've tried hard resets. You can't remap the drive because the device doesn't show up. Most of the apple support topics address if iTunes doesn't recognize the device in conjunction with it not being recognized by the drive. Obviously a problem with the new update because several brand new iPod touches wouldn't be having the same problem. Please help if you've found a solution. Happy New Years!

See if placing the iPod in DFU mode will allow a restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Does the iPod charge when connected?
Have you tried another computer?
Have you tried another cable?
Some users have reported defective Lightning cables came with their 5G iPod. Some did not word from the beginning and for some the cables failed after a very short time.

IPod touch stuck in charging mode although charger is disconnected

I've had some problems with low battery life after the 2.0 upgrade. 2.0.1 helped some, but there's still (at least) one battery related problem. I have location and push turned off, but WiFi on. Battery life is always decent to good except in this case:
When I connect an external charger (or connect the touch to my car) and then disconnect it my touch does not recognize that the charger has been disconnected. The unlock screen shows the battery loading icon and the battery icon top left shows the touch being connected to power (which it isn't). The charger is Apple's own firewire charger for a 4G iPod. This never happened with the 1.1.1-1.1.4 firmware (I've tried them all). With 2.0 and 2.0.1 it happens every time.
Once the iPod is stuck in this mode the battery drains very quickly. I can't get it out of this mode by rebooting, resetting, or even reflashing the firmware. The only way is to wait for the battery to go dead and then charge the iPod up again.
I do not see this problem when charging it through USB on my MacBook.
Is anybody else seeing this? Have you found a workaround?

I've tried all of those suggestions, but thanks for trying to help out.
The issue is not that the iPod freezes up, it's that the iPod does not recognize that a third party (car or Apple's old external) charger has been disconnected.
When stuck in that in that mode, the only way to get out of it is to wait for the battery to die. Connecting the third party charger or to a MacBook with USB does not help and you are unable to charge the battery. The battery will die in a couple of hours even if you don't use the iPod at all during this time.

My new ipod touch stuck in headphone mode

Hi, i bought ipod touch 2 days ago and today i got message there is an update 4.3.5 i agree, after 4 hours complete. Now my ipod stuck in headphone mode so i can hear sound from headphone only no sound from speakers ! i tried restore it but nothing new ! PLEASE HELP ...

Call Apple and get it exchanged. The switch in the headphone jack is probably bad/stuck.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

Brand New Ipod Touch stuck in restore mode straight out of the box :(

My Daughters xmas pressy .. ipod touch brought from apple online store will not sync to any of our PC's (Vista or XP) , have latest itunes installed ,have tried restore (numerous times) , rebbots, restarts all the usual stuff but restore always fails. Any ideas folks ? Have a very disapointed teenager here at the moment. thanks

Well first just to let you know the "connect to iTunes" screen or also knows as "the usb cable pointing to iTunes" means to connect it to iTunes to initially set the ipod up. Now if you already have done this or dont get the option to try forcing into recovery mode and then restoring the ipod followed in this article. Also make sure your computer and iTunes is up to date with the latest software.
If not i would try connecting it to anther computer with iTunes 9.0.2 installed and then call Apple if that doesnt work since you purchased it from the Apple online store.
http://support.apple.com/kb/HT1414
Hope it helps!!
Message was edited by: ataylor87

New iPod Touch stuck in recovery mode?

I've watched a ton of videos on how to get out of recovery mode, nothing works.
They said hold the home/power button till it restarts, then after 5 seconds let go of the home button. etc........ However it is going back to the Itunes logo/cable...
Note-
It wont restore when i try, it says error code (6). or something.
Ive tried to restore on 4 different computers.
Ive re downloaded Itunes, and have the latest version.
Ive restarted the computer.
So frustrating...... anyone able to resolve this problem???

I'm presuming you first completely uninstalled iTunes and any Apple-related programs from your computer and then restarted before reinstalling iTunes? I had the same issue as you but after making sure I'd completely removed iTunes etc, restarting my PC and then reinstalling iTunes before doing a final restart, I was then able to restore my Touch and get it out of recovery mode ****.
If this still doesn't work and you've tried it on different computers then you may have to phone Apple themselves.

Ipod touch stuck in recovery mode and will not restore. error code 3194

ipod touch stuck in recovery mode, will not restore and comes up with error code 3194, itunes is up to date, please help

Hi @rchangel - Thanks for the ideas...
Yes - it won't let you install the 32 bit version on a 64 bit machine.
I've had a cursory look at the SP1 release notes, and couldn't spot anything vital - what critical stuff do you know of in SP1?
I don't want to have to go through all the pain of setting up VM's, reinstalling iTunes, getting all my album art back in etc. (though I could, as I do have Win7 pro). I've also heard that running iTunes in Windows 7 compatibility mode might help. Can anyone confirm whether that actually works?
I think it's in Apple's gift to fix this issue, given that they say that they support Windows 7. So far I've had no feedback from a mail I sent to Apple, and the number of users reporting this problem keeps going up and up.
I want Apple to recognise that there is a problem, and then I want them to fix it.

New iPod touch will not charge or sync

brand new ipod touch will not charge or sync with my computer, i tried all different kinds of cables but nothing is working, help!

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

I have an 1st Generation Ipod Touch stuck in recovery mode.

I have an 1st Generation Ipod Touch stuck in recovery mode. Error message shows "The Ipod "Ipod" could not be restored. An unknown error occurred (1). No back up.

ERROR (1)
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Try another cable
- Also, confirm your security software and settings are allowing communication between your device and update servers.
- https://discussions.apple.com/thread/5922457
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT201210 ipod touch stuck in recovery mode...try updating says server not available try again later

ipod touch stuck in recovery mode...try updating says server not available try again later

Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
It could be that the servers are down/overloaded

Ipod touch stuck in waiting mode when updating or downloading an app?

Ipod touch stuck in waiting mode when updating or downloading an app?

See here: https://discussions.apple.com/thread/4233381?tstart=0
B-rock

Brand new iPod Touch, won't charge!

Hi there,
Have posted this under another topic but hope to get some more exposure here.
Just as a disclaimer, I work for a retail store in New Zealand. Have taken a returned iPod touch home to try and fix, but am stuck! This iPod still belongs to my employer however, needs to be restored to a re-sellable condition.
Basically, the iPod touch will not charge. It is forever stuck on the 'no charge' screen with the red battery symbol and the lightning bolt at the bottom. This is when it is plugged in (have plugged it in to a PC, my Mac and wall charger). When not plugged in, same symbols appear except with a plug symbol, pointing to the lightning bolt.
When plugged in, the iPod doesn't show up in iTunes or Disk Utility, same on the HP PC laptop I also tried it on.
I put the iPod into DFU mode and restored it to the latest firmware with iTunes on my Mac. However, once the iPod has finished restoring, iTunes tells me it will show up after rebooting but once the countdown has finished, the same stupid 'no charge' symbols appear.
By the way, this iPod has been left charging on two different wall chargers overnight, I have tried restoring it several times and still to no avail.
Any help would be greatly appreciated!! I am totally stumped.
Cheers!

Well since it has not been charging on multiple computers i would take a look at replacing the usb cable. Something could not be connecting right or just needs to be replaced. If this has already been done it is starting to sound like a battery issue with the ipod.
Hope this helps!!

New iPod Touch locked in recovery mode - iTunes doesn't see it - help!

Brand new iPod Touch
Plugged into PC to sync to iTunes. Asked if I wanted to upgrade to iOS 8 - said Yes
Upgrade failed half-way through. Now iPod locked in Recovery mode and PC doesn't recognize it
Can anyone help please?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
Also see
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

TS1538 Ipod Touch stuck in DFU mode, not recognized in itunes after 1602 error restoring.

I've tried all of the: Hold Power button and Home items. It's plugged into the computer, screen is black. Windows sees the apple mobile device driver under devices and hardware. The driver's properties says it's in DFU mode. It was constatnly stuck in Recovery mode showing the CD+music note icon and the 30-pin connector image. Connecting the ipod to the computer, windows makes the connection sound but itunes does not open. Opening itunes, ipod is not recognized.
It's a gen 1 touch, version 2.? firmware, I think.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
also:
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

IPOD TOUCH STUCK IN RECOVERY MODE GRRR:(

Hey guys, so i ordered a second hand Ipod touch (2nd gen) from Ebay and it seems to be stuck in recovery mode. I tried doing the whole press the two buttons at the same time to get out of that mode but it just goes back to the same image! I need to get it connected to itunes asap but when i do, itunes doesnt recognise it! The seller provided me with a USB as i only have an iphone 5 and my laptop AND my computer does not seem to recognise it. Do u think i just need a new USB?????? Everything is up to date such as Itunes. I need to get this fixed asap as im going on holiday soon and i need all my music! Someone help!!:(

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
Try another cable
Try on another computer
Make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

New iPod touch stuck in charging mode

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