New iPod touch will not charge or sync

brand new ipod touch will not charge or sync with my computer, i tried all different kinds of cables but nothing is working, help!

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

Similar Messages

  • New Ipod Touch will not connect or sync

    I recently got a replacement Ipod Touch.  I connected it to my computer and can see it in the My Computer window, however Itunes cannot connect or sync to it.  It's not there.  I have another Ipod Touch, it connects but will not Itunes does not recognize it when it comes to syncing.  I have followed the directions on the help list.  Nothing is helping.  The new Ipod does connect and sync with another computer but my music is on this one.  HELP!

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    Run this to help if it identifies the cause
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?

  • New ipod touch will not charge with car stereo anymore

    I recently got an iPod Touch and when I plug it in to my car stereo it says that "charging is not supported with this accessory". I'm assuming it has something to do with the fact that the new IPT do not charge with firewire.
    I'm having the same problem with a USB 2.0 extension cord I bought. this one I don't understand because it is supposed to be USB and not firewire. I've tried plugging that in to the wall with a usb wall charger but I get the same thing, so it's not an issue of there not being enough power.
    As far as my car is concerned, the cable has a regular ipod connection. I look up firewire to USB converters but they all have a female firewire (small odd shaped holes) connection, so I couldn't plug my cable in to it. Does anyone have any idea on what I could do to fix this situation so that my ipod will charge while it is plugged in?

    You have identified a problem that has been around since the iPod touch came out (also effects the latest generation nanos). Go to your local big box store and by yourself a new charger that is compatible with the touch.

  • My new ipod touch will not sync to my dlink.

    My new Ipod touch will not sync to my dlink.  My two laptops, and Ipad are already on.  I have tried resetting and still it will not sync.

    What happens when you try to connect to the Wi-Fi? Any error messages? Have you tried a hard reset of the iPod?  To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
    Otherwise, work through the remaining troubleshooting suggestions in this Apple support document.
    iOS: Troubleshooting Wi-Fi networks and connections
    B-rock

  • My ipod touch will not charge, turn on, or appear in itunes, what can i do?

    My ipod touch will not charge, turn on, or appear in itunes, what can i do?
    When i plug it in to my compuer it shows an empty battery with the charge symbol then after a while it shows the apple logo like it is turning on then nothing happens and it goes back to the battery.

    I haven't left it overnight to charge. Is there a difference between letting it charge overnight and an hour or two with no results? The ipod does not even recognize that the cord is attatched.
    I left it on my dresser in my bedroom.

  • Ipod Touch will not charge or connect to Itune, keeps reverting to apple logo?

    My Ipod Touch will not charge or connect to Itunes/computer
    Ipod switchs on charge logo appears then switchs to apple logo

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • HELP!! Ipod touch will not charge or turn on

    My ipod touch will not charge or turn on. I think the battery went dead, but now it won't even turn on or charge. My computer does not even recognize that it is plugged in. I have tried to charge it on other devices and get the same result. Can anyone help?

    TRY GEORGE GUERRERO'S ANSWER FIRST.
    Plug it into the computer for about 15 minutes.
    If it starts to turn on after about 15 minutes then unplug it.
    As it is turning on hold down BOTH THE POWER AND THE HOME BUTTON on the itouch for 15 seconds, or until it flashes white or just turns back off.
    Then RELESE THE POWER BUTTON BUT STILL HOLD DOWN THE HOME BUTTON.
    Then plug it back in.
    The computer should reconise your ipod.

  • My ipod touch will not charge or register in itunes.  It keeps turning off and then showing the apple logo?

    My ipod touch will not charge or register in itunes.  It keeps turning off and then shows the apple logo.  I have tried holding down the button and plugging it in.  It will show the red battery for a second and then turn off?  Any other suggestions?

    I have checked for problems with the connections, but from what i can see with the naked eye, nothing appears abnormal. It is very strange, and very sudden. It just stopped in the middle of a charge. The apple store is my next step. I just wanted to see if anyone on here had some extremely eye-opening solution or check. thanks though!
    I'm also within warranty, so it's not a huge problem.

  • HT1435 ipod touch will not charge

    ipod touch will not charge on computer or through electrical outlet.  Please advise

    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • New iPod touch will not load app store or iTunes.....safari is working fine. Also software update says it is going to take 49 hours??? Can anyone help?

    My new iPod touch is not letting me open the app store or iTunes. Safari is working fine. Also my iPad and iPhone are working fine. Wifi is connected. The software update is also taking forever on iPod, it says it will take 49 hours. Should it take that long? I have tried resetting, turning on and off, making date and time right etc. the first day we got the iPod touch the app store worked but not since.

    Can't connect to the iTunes Store
    Typically, the download speeds up. You can try when connected to another network

  • New IPod Touch will not sync with Itunes-updated to iOS 7.1.1 for new IPod

    Just purchased new IPod Touch (purchased 6-3-14 - had a Classic until it fried). After setting it up, I tried to sync to ITunes and it says it syncs but does nothing. No music transferred to IPod. I have a MacBook Pro running OS X 10.6.8 if that means anything. This is very frustrating as I am not a computer whiz and really want to use my IPod in my really long commutes to work. Thanks for any insight...

    Hi abbeyesque,
    Welcome to Apple Support Communities!
    It sounds like your iPod touch is recognized and syncing, but it isn't transferring the content that you expect to be transferred. Take a look at the article linked below, it will show you how to select the iPhone in iTunes and where the tabs are (second picture) that control what is synced to the iPod.
    iOS: Syncing your data with iTunes
    http://support.apple.com/kb/HT1386
    Sync using USB
    Open iTunes.
    Connect the iOS device to your computer using the included USB cable.
    Click the Device button in the upper-right corner. (If viewing the iTunes Store, click the Library button first.) If you don't see your device, you may need to hide the sidebar. Choose View > Hide Sidebar.
    Some tabs may not appear if you don't have the corresponding content in your library. For example, if you don't have any podcasts in your library, the Podcast tab won't appear.
    Click Apply, in the lower-right corner of the screen, to sync.
    -Jason

  • HT5622 My new ipod touch will not sync?  Why?

    Help...may new ipod touch just will not sync to my computer or itunes!  Help!!!

    What happens when you try? Error messages?
    Have you successfully synced to this computer/iTunes library before?

  • New Ipod Touch will not sync correctly

    I had an Ipod Classic that was recently stolen, apparently by AirTran employees.  Anyway, I got a new iPod Touch to replace it and it will not sync.
    There are problems even getting it to connect.  The first time I got it connected, I thought it synced.  I could see the list of songs, but I couldn't get any of them to play.  I finally realized that they were greyed out and not clickable.
    I hooked back up to iTunes and tried again.  It seems like it is syncing some songs, but times out. 
    Apple Support said to disable the antivirus and firewall on my Windows 7 PC.  This does seem to help some, but it doesn't solve the problem.  I've gotten a lot more songs synced, but not all of them.  It syncs some of them and then stops. 
    What is more, it always gives a different number of songs to sync.  It has been as high as 900+ and is now down to 121 of 229 and frozen again.  Total songs in my library is about 3000.  I'm guessing that the number (229) is the remaining number of unsynced songs, but I'm not sure.  At times it seems almost random.
    Sometimes the sync just stops and sometimes iTunes totally freezes as it has now.  I have the most up-to-date version of iTunes.  I reinstalled it yesterday when I was having problems with my iPad (a totally different issue:  It crashed after I installed OS 5.  That is fixed now though.)

    I have run into that problem before, but that is not what I'm currently seeing.
    As an update, I finally did get the iPod to sync.  It would time out after syncing for a while, but with repeated syncs it finally loaded my full collection of music, etc.
    A recurring problem is that when I want to sync, often the iPod will not show up as being connected to iTunes even though it is connected to the computer.  It often takes multiple attempts at connecting and rebooting to get connected so that I can sync.

  • Brand new ipod touch will not sync?

    Bought a brand new ipod touch.  Tried to sync to iTunes on my computer.  Checked all music in library, clicked sync, ipod says it is syncing, computer says sync is complete, but there is no music on the ipod.  Have repeated process a dozen times.  Have tried automatic sync and manual sync.  Have disconnected, reconnected.  Have restarted both devices and tried again.  No error message, gigabytes show nearly nothing used up, on the computer and on the ipod, even after it says the sync was successful/is complete.  Argh, help!?

    Hi jen,
    When you say all of the Music is checked, do you mean checked in the library? When you hook up your iPod to the computer, you also have to make sure that the "Sync Music" box is checked on the Music tab for the Device Profile....
    Cheers,
    GB

  • My new Ipod touch will not sync movies and tv shows from Itunes

    When I try to transfer movies and tv shows I bought from Itunes I get the message saying that my device is not compatible.
    I have been on the phone to Itune support for about 30hours++ . I have been reissued a new Ipod touch but this problem is reoccuring.
    I registered my new Ipod touch under another account but I have activated home sharing on my computer.
    Can anyone suggest anything that Apple support cannot solve Thanks

    What happens when you try to connect to the Wi-Fi? Any error messages? Have you tried a hard reset of the iPod?  To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
    Otherwise, work through the remaining troubleshooting suggestions in this Apple support document.
    iOS: Troubleshooting Wi-Fi networks and connections
    B-rock

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