New Ipod Touch will not play in BMW

I have a new Ipod touch that I bought from Apple. My 2010 BMW 128c will not recognized this Ipod touch or my wifes Ipod touch. It will recognize the one I bought my son at Best Buy. It also would not work with my previous BMW X5. I am using the adapter cable that came with the BMW. I work for BMW and they don't have any ideas. Is there a setting on Ipod touch that I need to turn on.

The problem may very well be the OS version you're using (3.0 or later). There were many reports of problems when Apple introduced 3.0 and it has been a problem ever since. In my case, when I changed from 2.2.1 to 3.0 my '09 Honda Fit lost the ability to select Artists, Playlists, etc. (but at least it plays). I was able to step back to 2.2.1 for awhile and it functioned correctly, but I decided to go back to 3.x once I realized that Apple wasn't going to fix this, and I wanted some of the 3.x features. I recall seeing that BMW, Mercedes, and a few other accessories were affected.
If your son's Touch works OK in your BMW, what OS version does he have? Chances are that it is version 1 or 2. You can blame Apple, but it may also be accessory manufacturers not following Apple's standards -- we'll never know, but one thing for sure is that this issue does not have Apple's attention since the problem remains after multiple OS releases since 3.0.

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