New ipod touch wont charge

Daughter's new Ipod Touch won't charge.... Can't do anything. If we exchange it, I cannot erase any data.

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Make sure you backup the iPod before you go to Apple. If your iPod is defective they will exchange it
iOS: How to back up and restore your content

Similar Messages

My ipod touch wont charge nor will the computer recognize it as an ipod

my iPod touch wont charge when connected to my lab top but it isnt the usb cord or port because it works for a different iPod and my computer wont recognize my ipod.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT1476 my ipod touch wont charge

can anybody help me my ipod touch wont charge....

- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar

New iPod Touch losing charge w/out use

I received a new iPod Touch for Christmas, and while it will charge in the time specified in the manual it will not hold a charge like the manual says ("Even in sleep, iPod uses a small amount of current, and the battery slowly empties. Stored at optimal storage temperature, the battery will empty in 14 to 28 days.").
If left in sleep mode without my using it at all, it loses charge in less than 24 hours, drains down to nothing even when I make sure all apps are closed and wifi is off. Is this at all normal, or do I have a faulty battery? I have an iPad, and it will go for days without needing charged when I'm not using it. Is there some setting I need to use for my iPod so that it doesn't drain?
Thanks in advance for any help; I just haven't had time to take it into my local Apple store and ask.

See the suggestions in the following for maximizing battery life. What I do is place the iPod in airplane mode overnight to minimize batter drain.
Apple - Batteries - iPod

My ipod touch wont charge from usb

my new ipod touch won't charge when pluged into desktop usb port. the computer dosnt even detect it.

Try here:
iPod touch: Hardware troubleshooting
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

New ipod touch wont sync and a frozen screen what do i do have restored it but nothing

I have a new ipod touch just put it on the computer for the first time and it wont sync and has a frozen screen.
i have restored it and that did not work.

Unplug your iPod from your computer and hold down the home and power buttons until the screen turns off. Then hold them again until the Apple logo shows. Eventually, your iPod should work again.

My iPod touch wont charge or turn on?

My iPod touch was not fully charged but it had some charge and then it just turned off and now it won't turn back on. I plugged my iPod touch into charge and the red battery and lightning symbol comes on but that is still there a couple of hours later. If I unplug it it, is just a black screen and no matter what I do nothing happens. I can't turn it on and I have tried several different chargers that work for other devices so it is not the charger. I am abroad so I haven't got my laptop to see if it will charge that way or be detected in iTunes. I have tried resetting it and restarting it but nothing seems to be working. Has anyone had this problem or know how to fix it? Any suggestions would be nice. Thank you.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
and
Not Charge
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

My ipod touch wont charge and it will only heat up and it charges only once in a while and after that the batery drains very fast even when i put it on airplane mode and close the apps once im done with them please help

When i plug in my ipod to the comp it wont charge even if i keep it plugged in for an hour but it heats up like crazy i have also got the temperature warning once , it charges only once in a while and and my ipod nano works fine when i plug it into my comp so please help

Try here:
iPod touch: Hardware troubleshooting
However, from yur symptoms Isuspect a hardware probblem like a dead battery. An appointment at the Genius Bar of an Apple store might be in order.

Brand New ipod Touch wont turn on and isnt recognized by windows or macbook

I just got my ipod touch and macbook today. When i press the button on top of the ipod, it wont do anything. Also, when i plug the ipod into my macbook and my other PC, they both dont recognize it. Nothing has come up on the ipod's screen. Should i take it to the apple store in my area? Thank you all!

Hi--
Welcome to the Apple Discussions. Sorry to hear about your iPod. If you're close to an Apple store, then I'd definitely take it in and have them look at it, especially if it won't turn on when it's plugged into the MacBook or the PC. Even if the battery was drained out (unlikely on a brand new iPod), it should start up when it's getting power from the USB bus.
It's probably best to check out this list of Apple Stores:
http://www.apple.com/retail/storelist/
Pick the one closest to you, then make a reservation at the Genius Bar. It's been a while since I had to do that, but I think I had to wait until after midnight, or maybe until around 6 AM the day I wanted to go in.
charlie

BRAND NEW IPOD TOUCH WONT APPEAR IN WINDOWS OR ITUNES

I just bought a brand new 8gb ipod touch and when i plug it into my computer the it lights up and beeps but nothing comes up on itunes or my computer. I have a working ipod video that syncs and is recognized by my computer everytime (even with the usb that came with my touch). I have tried uninstalling and installing itunes and that did nothing. I have had no computer problems to date and that included problems with my usb port. I dont know what else to do. It won't appear in my computer ANYWHERE!!

the usb connections work fine with my other ipod and camera. The computer makes a noise when i plug my new ipod in so i know that its not the usb cable or the port.
I have restored my ipod and when i go to put it into recovery mode it give me and error message (#1611) and wont let me continue.
when i called apple they said that, that error means its a hardware issue but I exchanged my ipod yesterday and i am having the EXACT same problem so its not a hardware issue. The apple associate then told me to disable all my antivirus software because it could be somehow blocking the apple mobile device thing but nothing is working still and i am back at sqaure one.
Please if you have any more suggestions. I am sure that there is just some setting somewhere on my computer that is off. is there a windows firewall setting i should be disabling?

My ipod touch wont charge i have tried all of the chargers in the house and it still wont charge but my sisters does???? please HELP!!!!

My ipod touch 4th generaqtion wont charge and i have tried all of the chargers in
the house but it still wont charge but my sisters does??? please HELP !!!!!

- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Inspect the dock connector for bend or missing contacts, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar

HT1369 My ipod touch wont charge when connected to my cable in my laptop and it wont show the charge symbol it charges but REALLLYYYYY slow plz help

Ipod wont charge with cable neither will the charge symbol show up ive tryed using a diffrent cable and a plugin-in charger but still no hope D:

- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar

New ipod, battery wont charge - any suggestions?

I have had my ipod for less than 6 months and the battery charged without issue using any sort of charging station but it stopped charging a few days ago. Anyone else have this problem? Any suggestions?

Try the standard fixes:
- Reset. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod.

My iPod touch wont charge

My ipod wont charge more than 20% and i think it might be the recharge/USB chord im using , but i charged it last night to full battery after i had this problem for two days, then my ipod died recently and now the problem persists, it wont let me charge past 20% .I have already reset all the settings for my iPod . but it still has this same problem, Anyone know what to do?

Try a restore, first from backup and if problem persists, restore to factory defaults/new iPod
If you still have the problem then an appointment at the Genius Bar of an Apple store is in order since you likely have a hardware problem.

4th gen ipod touch wont charge, turn on, or appear in itunes for recovery.

I have been trying to fix it for a few days now, repeatedly being linked to the same support pages but to no success. I ran the diagnostics tool in iTunes and everything is working fine it is just the device wont appear at all. I saw a back up that is saved from a few months back but i'm not sure what to do with it. It is stuck in a black screen, and nothing appears on screen. I have left it plugged into a wall charger and into my computer for several hours but no progress. It has 6.1.5.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

New ipod touch wont charge

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