New ipod touch wont sync and a frozen screen what do i do have restored it but nothing

I have a new ipod touch  just put it on the computer for the first time and it wont sync and has a frozen screen.
i have restored it and that did not work.

Unplug your iPod from your computer and hold down the home and power buttons until the screen turns off. Then hold them again until the Apple logo shows. Eventually, your iPod should work again.

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    Try:
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    just219, note that terms of use of this forum includes:
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    For peterevs169
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    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
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