New ipod update formatted my ipod and backup failed
I tried to update my ipod with the newest software last night, and it completely formatted my ipod, erasing important contacts, notes, etc.. And to add to this the itunes back up of my ipod failed and only saved my music. What can I do?
Try restoring the iPod from backup. The backup contains your contacts and some other stuff while music is not part of your backup but is synced to your iPod. If you go to the Devices tab in iTunes' preferences you can see if you have a backup and find the date of the backup.
Similar Messages
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I just got a new Ipod and had to update my itunes. Now my itunes will not open. I have a MacBook 4,1 with Mac OS X 10.6.8.
On your phone: Settings>General>Reset>Erase All Content & Settings. Should take but a minute & the phone will look just like it did when first taken out of the box.
If you're gonna use the phone on the same computer your son uses, read through this:
http://support.apple.com/kb/HT1495 -
I have a macbook purchased in 2009. I just purchased a new ipod and am in a loop of updates that seems to have no end. Do I need snow leopard? Will that then let me use the latest itune update?
You need to buy Snow Leopard from the online Apple Store. You don't need Mountain Lion.
(85170) -
I have an iBook G4 running on OS X 10.4.11 and I just got a new ipod and can't figure out how to get it updated to be able to sync my ipod PLEASE HELP
You could go hunting for a fair price on a refurbished or restored Intel-based Mac or MacBook, as most early models of CoreDuo and Core2Duo can run Snow Leopard 10.6.8, and some much more recent.
The Apple Store's Special Deals section that is online has some fairly recent examples of hardware with an OS, original accessories as noted, power cord, and complementary one year coverage. Eligibility for extended AppleCare plans are noted & may be available for various items in the store. Subject to availability. Refurbished. Like new. The price difference can be about the same as the additional two year AppleCare plan may cost, so get that too.
Third party repaired restored or available through other channels vary in quality, quantity, condition, and may be lacking in some or most original accessories; they should include basic hardware as originally equipped and have the boot-install software disc set as intended for that build model & year specification, included.
Auction sites rarely have that much of a kit together, w/ missing discs, scruffy, extra fees, etc. On the other hand, companies that restore and repair Macs for a living and are authorized Apple service centers may have something, if you aren't in the market for something holiday new or really quick. Older models if reasonably refurbished can still shine years later.
Hopefully this helps somewhat.
Good luck & happy computing! -
if i factory reset my ipod touch(5th gen), can i reset it to the option 'set up as a new ipod', and then i can just go into the app store/itunes store and log into my apple ID so i can just restore my music and apps and not icloud with photos, contacts, ect. and then later i can add contacts that i need/want instead of them restoring them from icloud?
The reason i asked this question is because i have been wondering this a lot ever since i got an exchange on this ipod (and ive only had it for a few weeks now) because my last ipod had a lot of problems. so after i restored my ipod with my computer/itunes, i downloaded apps that i wanted, and then when i went to the storage to see how much storage was left, it said 0 bytes. i was freaking out because i didnt know how that could be, i mean, cause like, that is impossible when i just 'purchased' it, that the space was full but i looked and all my pictures were on this ipod and i already put them on my computer so i dont need them anymore thats why i wanna reset it now so there is nothing on it so i can have more space for stuff to do and download on it.
it is updated to iOS 8 but that happened when i purchased it, so i didnt have a choice to update it even though i didnt want to update to iOS 8...
and i hope you understand my problem..
i would REALLY REALLY appreciate it if someone could tell me a solution to my problem!!! thank you so much!
-sierraHey Sierra, You can do just what you have stated. My question, what is your "other"? If it is over 1.5 GB you most likely have corrupt files. Doing a Restore to New, Factory restore should correct it. Just make sure you make a full backup of all information on your iPod to your computer before you restore, so you don't lose your stuff, contacts, videos, pictures, non-iTunes music, etc, use the cable and connect with your computer. Then, via cable, connect to your computer, run the Restore to new, don't use your backup. Treat this iPod as if it was your first one ever. When restore is done, set up and add what info you wish to install on this iPod. The music apps etc you purchased should be on your computer, if not you should be able to retrieve purchased apps and music from iTunes. Any music, videos, apps not purchased from iTunes will be lost to you if you do not save them to your computer or the cloud first. When your done, make a current Backup and you should good to go. Hope this helps. Good luck. Cheers.
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Every time I try and open up my itunes it will get stuck on lode. I am not able to click on anything or close down the page. I have to restart my computer. I have a new ipod and can't even get my music on it or watch my movies! what is going on?
A box will pop up and tell me there is a new version of itunes to download, but i'm un able to click on that eitherHi Coreenfrombc,
If you are having issues with iTunes after an attempted update, you may find the following article helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Regards,
- Brenden -
i bought a new ipod since my old one would not update. they are the exact same generation of ipod, just the new one is ios 6, but when i plug it up to my computer since my old ipod's info is backed up through my computer only, will restoring that reset my new ipod and send it back to the way my old one was?
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device
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I got a new ipod and i tried to transfer my songs but some of the songs will not work on it
I recently bought a new ipod and i tried to transfer my old songs from my old ipod onto it, but some of the songs will not transfer even though i bought them through itunes. do you know how to fix this problem?
So you are saying that some songs do sync to the iPod from this iTunes library, right?
What is the source of the non-syncing songs? What is the format? Is it different from the songs that do sync? -
hi all,
according to the systemrequirement information on this page I would need the following:
Windows Vista or Windows XP Home or Professional (Service Pack 3 or later)
I'm actually working with XP Professional SP2 and I don't want to update to SP3.
I was wondering if someone has good or bad experiences using the new Ipod and XP SP2.
Does it work or not?
Are there any problems?
Thx for ur help.I've had the ipod 4 gen. connected for 4 days to my XP service pk 2 . works great. I.tune 8 is the software version
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I just bought the new ipod and the NFL Pro 2013 application doesn't work eventhough it use to, can you help me?
See:
iOS: Troubleshooting applications purchased from the App Store
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod
iOS: How to back up your data and set up as a new device -
Who has maxed out their space on their 160? How much space can itunes store on a MacBook? should I just shift "jazz" to a new iPod and keep rock on my current 160? any suggestions?
I have not filled the iPod Classic 160 GB. I have most of my music and a few movies for traveling on that one. Before I bought it, I had a 20 GB that was always full. Now, what I do is have rock music on a shuffle that I use for biking or running. Audio Books are on an iPod Touch. The 20 GB unit is no longer used (given away) and replaced with the 160 that holds just about everything else.
The MacBook is limited by the size of the hard disk. Many people with have their entire iTunes library on an external USB or Firewire hard drive and have iTunes map to that. Remember that this is not truly a backup (if the library is only on one drive, it is not a backup, nor should the iPod/iPhone/iPad/etc. be considered a backup)
If you have the means to have another device, I would agree that splitting your music by genre on each device is the way to go. I've known people that sort their music on devices by artist, album, etc. As long as you find a way that works for you. -
i was trying to add music onto my new ipod, and my itunes said it needs version 10.6.3. i then downloaded it, then it said it requires mac os x version 10.6.8. what does that mean?
If it's a fourth generation or earlier model, you need to download iTunes 10.6.3; the newer versions won't run on 10.5.8.
If it's a fifth generation iPod touch, you need to buy a Mac OS X 10.6 DVD, which requires an Intel Mac, and then run Software Update. This also works with earlier iPods but isn't the best solution.
(73177) -
I just buy a new Ipod and some of my songs don't wanna go in ??
I just buy a new Ipod and I already haves Itunes But now , some of my old songs don't wanna go on my new Ipod ! waht can I do ?
Ps : Sorry , first langage is not english so sorry if I comitted mistakes :SIs there anything different about the songs that do sync and those that do not. Such as:
Where the songs came from
The format of the songs. -
I just bought a new ipod and when I plugged it in to register it, the name of my son's ipod appeared. How do I change the registration so that I can make it my own?
It sounds like yu either restored it from a backup of your son's iPod or you set it up via iTunes with iTunes signed into his account.
I would go to Settings>General>Reset>Ease all content and settings and then set it up with your account. If you do it via iTunes make sure that iTunes is signed into your account. -
I just bought a new IPod and Windows will not reconize it and I am having trouble installing the software that came with it.
Windows brings up a warning screen about the software is not digitally something or another.
I tried the newest updater and it also can not install and I get the same warning screen.
Anti-virus is turn off also!
My IPod is a fifth generation 30GB.
My windows is xp home with service 2 on it.
Any ideas that can resolve this?
TIA
MA146LL/A Black Windows XPI am having trouble installing the software that came with it.
Did iTunes install?
Does it run?
I just bought a new IPod and Windows will not reconize it
Can you see the iPod in My Computer?
http://docs.info.apple.com/article.html?artnum=61711
Windows brings up a warning screen about the software is not digitally something or another.
Would you pleaase be specific about the message?
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