New iPod user - not happy 4.2 restore ****

I was lucky enough to get a free 8GB iPod Touch from a bank after setting up an account with them. I got it today, plugged it into my computer, installed iTunes, and it set it up. It hung up when trying to copy a sample song to it....
After that, it worked, I could even surf the web on it. Then I made the mistake of doing the update to 4.2. It went through the entire process and at the very end, the screen goes black and an error pops up saying that it could not complete the operation (error 9).
Now, whenever I plug in the iPod I get the following error:
"iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes."
I click on OK then click on 'Restore'.
It asks if I'm sure. I click on yes.
A progress bar for "Extracting Software" completes.
I get the following messages and checkered progress bar on iTunes:
"Verifying iPod Restore and settings with Apple"
"Waiting for iPod"
I hear my USB device disconnect and connect.
apple logo with progress bar on iPod
The following checkered progress bars show up in iTunes:
"Preparing iPod Software for Restore"
"Restoring iPod software ..."
"Verifying iPod software"
"Verifying iPod restore"
The progress bar on iTunes gets to maybe 90%, on the iPod 95%. The iPod goes black and I then get this message on iTunes:
"The iPod 'iPod' could not be restored. An unknown error has occurred (9)."
I figured out I have a 4th generation iPod due to the A1367 model engraving along with the front facing camera. I have a Gateway Laptop with a downgrade of Windows XP Pro plugged in.
I thought Apple was supposed to be more user friendly. Please talk me off the ledge. Could it be my anti-virus software? I know the USB doesn't time out. I don't think it would be a port issue since it gets all the way to the end and iTunes was able to download a video and the updates. I've spent several hours fighting this and am extremely frustrated. This may very well be my first and last Apple product.
Any help will be much much appreciated.
Thanks in advance.

I know the feeling as I made the same mistake of upgrading my Touch 3 to 4.2.2 and have the error code 3014. Have tried everything listed on apple's help site several times.
It's going in the drawer and my classic 60 is coming out again!
very frustrating!

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