New iPod video doesn't work - can't play each song ...

I just got the 60G, loaded a few songs and it can never play a song to the end!!!! It play a song for around 1 minute and automatically skipped to the next song. Help!!!

Welcome to Apple Discussions!
Put the iPod into Disk Mode...
Putting iPod into Disk Mode
And then restore it...
Restore iPod
Make sure the software is up to date as well...
iTunes
iPod Updater
Update iPod's Software
btabz

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My ipod nano just stopped working right after playing a song, any suggestions to get it back working?

my ipod nano just stopped working right after playing a song, any suggestions to get it back working?

Did the battery run out of power? If not, try doing a Reset to "reboot" the iPod
http://support.apple.com/kb/ht1320
(A Reset does NOT erase the iPod.)

Ipod video doesn't work

i bought my ipod video five days ago, but i put it to charge, and after i disconected it, appeared an apple icon and the screen flashes, and it wont´t turn off, i tried to reset it, but nothing appened, and I can only put it on disck mode for to complete batery charge, help please!!!!

Welcome to Apple Discussions!
Put the iPod into Disk Mode...
Putting iPod into Disk Mode
And then restore it...
Restore iPod
Make sure the software is up to date as well...
iTunes
iPod Updater
Update iPod's Software
btabz

5th gen ipod video makes hard disk sounds when playing certain songs and lags then frrezes when trying to change

it makes a constant clicking noise like its stuck but plays the song fine till i try and change songs. it freezes, but the song still plays fine. any idea on what it could be? 30gb classic...

When the iPod starts to make non-music noises like clicking and stutters, it is a sign that some cluster of your hardisk is going bad.
The Restore do help by Reallocating the bad cluster, so that iTunes don't put any music there, anyway there are pending sectors, which is marked good after several tries, and iTunes put music there. So your problem will come back again, depending on how tender you are with your iPod.
So do a backup as soon as you can, use a 3rd party software if you need to backup from your iPod to portable hardisk, if you haven't backup your iTunes library.

Firefox crashes, can't create new profile, reinstall doesn't work, can't get to safe mode

Whenever I try to open Firefox, all it does is open the crash reporter. When I press "Restart Firefox", it just opens yet another crash reporter. I'm using a PC.
I have tried all of the following, to no avail:
1. Reboot computer
2. System restore
3. Uninstall and reinstall (done this several times)
4. Delete the Firefox installation folder
5. Try to create a new profile/use profile manager using "C:\Program Files\Mozilla Firefox\firefox.exe" -P, firefox.exe -P, and firefox.exe -profilemanager - and all this did was, again, open the crash reporter
6. Safe mode - I literally can't even open Firefox so I'm not sure how I would do this
I'm at a loss. Any help would be greatly appreciated.

We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article.

The play button on HTML5 video doesn't work, however the play option in the context menu does

I have embedded a video using HTML5 using the mp4, webm, and ogg formats.
In Firefox the video poster displays as do the native controls. When the video is clicked on (either on the poster or the play button on the controls) the poster disappears to be replaced with the first frame of the video. However the video then fails to play.
If i right click over the video and select play it plays fine, similarly if i then click the pause button it pauses, the play button still does not work though.
The video plays in all other browsers that i have tested in without an issue.

Hi Obverse,
Thank you for contacting support. To better understand how the video is embedded, could you please post a link to the video or an example of where the HTML play button does not play a video?

How can I upload a video from my PC through I tunes to camera roll on my iPhone? Is there an app or format of specific video supported? Sync from photos include video doesn't work for me.

How can I upload a video from my PC through I tunes to camera roll on my iPhone? Is there an app or format of specific video supported? Sync from photos include video doesn't work for me.

download the new you tube apps in i tunes, in os6 just pick a video in the photos apps and select share, the old you tube app icon will appear

I have an iPod Classic and the latest version of iTunes. I make all my purchases on my computer, but when I try to click the "add to" option and transfer the songs to my iPod, it doesn't work. How can I get my songs from my computer to my iPod?

I have an iPod Classic and the latest version of iTunes. I make all my purchases on my computer, but when I try to click the "add to" option and transfer the songs to my iPod, it doesn't work. How can I get my songs from my computer to my iPod?

See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
B-rock

I have an iPhone and when I got it, I had a Toshiba laptop. Now I have a MacBook Pro, but when I try to wi-fi sync my iphone and new computer, it doesn't work because on my iphone it is still trying to sync with my old computer. How I can fix this?

I have an iPhone and when I got it, I had a Toshiba laptop. Now I have a MacBook Pro, but when I try to wi-fi sync my iphone and new computer, it doesn't work because on my iphone it is still trying to sync with my old computer. How I can fix this?

Move the content from the old computer to the new computer.
Sync the iPhone via cable to the new computer and enable Wi-Fi syncing.
It should now be possible to sync via Wi-Fi to the new computer.

Hi , my sister got really mad and she banged her iPod touch 5th generation on a table and she banged it so hard that the screen didn't crack but inside the the iPod is damage as in like colors are popping out and the screen doesn't work, can i fixed this?

Hi , my sister got really mad and she banged her iPod touch 5th generation on a table and she banged it so hard that the screen didn't crack but inside the the iPod is damage as in like colors are popping out and the screen doesn't work, can i fixed this?

Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

My new iPhone 4 doesn't work at all

You are definitely not alone with your issues. I'm on my second iPhone 4 unit, and am still having the same problems. I've had proximity sensor insanity, battery draining after 8 hours of stand-by (NO USE, just sleeping) to the point that my phone goes into a coma and has to be plugged in to be revived, the grip of death dropping calls....
But the single most irritating and infuriating problem is the signal strength/reception fluctuation. I share a house with two iPhone 3Gs users, and I had an original silverback iphone until July 2010. They all work fantastically well with no issues when I'm at home (where I am just about 24/7, since I work from home). *_My new iPhone 4 doesn't work at all.*_. Signal strength is all over the place. I did a test where I sat watching the bars showing signal strength for five minutes. In that time, I saw it switch from E (edge?) with full bars to 3G with full bars to 3G with 1 bar to 2 bars to 4 bars to 1 bar to "Searching." Then back to 3G, with degradation of bars from 3 to none, then E network appears again, this time with full strength. This all with the phone sitting on a table, not being touched by human hands.
It seems that my iPhone is constantly switching actual physical networks, and as a result signal strength is all over the place from one 30 second period of time to the next. This drains the battery like crazy, and means that all incoming calls go to voicemail--usually without my phone ever ringing.
The 3G phones in my house work great. The 1st G iPhone I have had since the week it came out worked great (though its battery doesn't hold much of a charge anymore, after three years). On my new IP4, games are awesome. The videos and photos are amazingly clear and high quality, and editing on the phone is out of sight. iPhone Apps rule. MobileMe syncs my contacts quickly and easy. The only thing I love more than the iP4 features is my iPad--it rocks.
Everything works on my IP4 at home BUT THE ACTUAL TELEPHONE FUNCTIONS. This is unacceptable. In late August, after two weeks in which I had 4 minutes of phone use, the nice folks at the Apple store switched me to a new phone, no questions asked. The phone worked so much better, I could send texts and place calls most of the time (this was now the first part of September)...except that now that I was using my IP4 to make phone calls, I started having a problem with the proximity sensor during those calls. I'd be talking and my cheek would mute the phone, turn on speaker, open contacts and edit info (with gobbledygook), and of course, hang up on people.
So around Sept. 18 I was told by Apple phone support to update to iOS 4.2, restore as new, and do two complete power up and drain down cycles. This would fix the proximity sensor and any other issues.
Well, I would love to see if iOS 4.2 actually did fix the PS, but I can't get the signal strength to stabilize long enough to have an actual phone conversation. I'm back to watching the signal strength go up and down at random (with me touching/holding it carefully to avoid grip of death, and also when I leave phone on the table with screen lock off --no touching). It is back to switching between E network and 3G and varying strengths of wi-fi from my home network. This eats up battery from 100% to low enough to turn off in under 10 hours of standby (usually 6-7). Essentially, my IP4 is back to being unusable as a phone.
So I did another long, involved call to Apple tech support on 9/18. They tell me that I have to turn off wi-fi, turn off 3G, turn off push/fetch and notifications, shut all apps (no multi-tasking) and do everything but switch my phone to airplane mode--and see if the battery holds up for 24 hours in standby. If that didn't work, I should restore from new, but not load any contacts or network or data or anything--just leave it as it would be out of the box new.
As a test, I turned everything off as advised: 3G, wi-fi, push, etc. Now my battery life is back to normal, where I can have the IP4 on stand-by for up to two full days before needing a recharge. Fabulous. BUT IT'S NOT A SMART PHONE if I have to turn off 3G, turn off wireless, and not use email push and so forth.
I'm so frustrated I could scream. I'm quickly coming to the conclusion that there is a significant flaw in the new iPhone. Or perhaps it is just an issue for iPhone 4 users in areas where the signal strength is marginal, or where there are two types of overlapping network coverage (E and 3G in my case). I know that the networks themselves are in good condition--though I'm in a semi-rural area, the state capital is 4 miles away, and I know they have a new tower and good coverage for the politicians and power brokers around town. The phone coverage area I live in has Edge network in the south part of the network area and 3G in the north part, which is the state capital. I'm right in between. Could this be the problem? AT&T says no, it's Apple's fault.
Message was edited by: HighSierra

So what to do besides complain? Troubleshoot?
I just wonder if all of us who have had chronic signal strength and "Searching for network" issues that totally drain the battery might have something in common, despite being all over the world? I'm using wi-fi 95% of the time, and live in a semi-rural area with overlapping networks run by same carrier. Apple folks hinted that maybe in my area the network usage is nearing capacity (resulting in getting kicked off of 3G and down to E as new calls are placed that strain capacity). They also hinted there could be interference from mountains or other objects. But here's the thing--3G phones work fine, and my IP4 works fine when I'm away from home, usually in the capital city on strong 3G network. (When I say "works fine I mean the signal is good and calls go through, I haven't tested battery drain away from home yet).
I have to conclude that the problem is the IP4 itself--something about the hardware or the software (namely, the way it connects to the phone network) is horribly wrong. Other folks who live in urban areas or with strong networks that (likely) aren't over-utilized don't seem to have this issue. After reading through these pages, it also seems the wi-fi may be a major culprit in draining the battery and in varying signal strength (this is from Apple phone support, which said that varying signal strength and the constant pinging off the home wi-fi is creating a "power struggle" and keeping the phone constantly looking for the best connection option). Mind you, 3G iphones on the same home network have no problems whatsoever.
So while I'm not a technical expert, it seems like the problem HAS to lie in the differences in the way the IP4 connects to the cellular and/or wi-fi network. And since the connection/signal strength problem was "resolved" on my replacement phone, but then "broken" again by the software update of iOS 4.2, I'm leaning toward this being a software issue. I've offered to help Apple troubleshoot, and I'm trying to be patient--because the IP4 is a work of art and I've never had an issue with an Apple product before. But all they want me to do is restore, restore, reload, restore, and then drive 1 hour to the nearest Apple store (in Reno, NV) and get a new phone...and start the whole process over again. I don't have time for this, I need my phone back.
I'm this close to trading in my beautiful but flawed IP4 for a 3G. Maybe I should just get a new battery for my original iPhone from 2007?
I understand that Apple can't test for every possible variable of use all over the world, but they don't even seem to acknowledge that they have a problem with the IP4 that will not be resolved by replacing it with a new unit. They want me to believe it's a fluke, or it's just me...but I've been combing these threads and see a lot of people reporting the same issues I am--battery drain and wildly fluctuating signal strength issues, wi-fi problems, and dropped calls. Can't someone get on this? Because otherwise Apple is going to have to admit that their IP4 is not a good solution for people who live in areas of less than perfect signal strength or use wifi or whatever demonic combo I have in my home/work setting.
Or people will have to do what I have done--if you who want the cool IP4 non-phone features, you will have to dumb down your IP4 in order to have it be even moderately useful as *a phone.* For $599 I expected better.
My (temporary) workaround?
To spare the battery:
*Turn off wi-fi (which *****, because now I have to burn minutes when I'm at work using the email, downloads, safari, etc--and it's E network, so it's SLLOOOOOOOW)
*turn off push and fetch, have mail get new messages manually
*turn off data roaming
To keep the signal somewhat stable (making it easier to complete calls and spare battery)
*Turn off 3G (this leaves me on E network--fabulous, I had that with my 3 year old iPhone)
*grip IP4 between two fingers placed at the top of the phone, away from death zone. Tough for us lefty phone users.
*pray the free bumper will a) come soon and b) help. I'm not optimistic.
To keep proximity sensor from going nuts and dropping calls, muting, turning on speaker etc:
*use headset or bluetooth (unless you are also having one of the known bluetooth issues!)
*keep phone pressed to one ear and don't move it a millimeter. Don't shift sides, don't hold phone with your shoulder, just keep it to one ear and talk fast).
I'm about out of patience. I understand that lots of folks have and love their IP4s. I'd love to be one of those people. I'm open to suggestions and have spent many hours on phone with tech support, restoring my phone, reloading data and apps--there has to be a better way.
Sorry for the thread-jacking, but someone from Apple has got to be following these threads--help us!
null

Trouble with a new iPod video (and a question)

My new iPod video is causing my computer to freeze when I connect it. I've tried uninstalling and reinstalling iTunes. After that, it seemed to be going OK, but it only downloaded about 500m (of a total of 50g) before iTunes froze again and stopped downloading (of course the "Do Not Disconnect" icon on the iPod stayed there, but I had no choice but to disconnect it!).
All of my music is on an external Seagate hard drive coming in through one of my USB inputs. The iPod is on the other USB input. Could this be part of the problem? I don't think it's a drive letter issue since it did start downloading the last time before freezing.
Also, I'm wondering if I can use my old firewire cable from my previous iPod to speed up the transfer process once I actually get the thing working.
Any help would be much appreciated!

See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact

New Classic (120gb) Doesn't work with Pioneer Headunit

I had an ipod video for three years and loved it. It got stolen so i was forced to buy a new classic 120gb. I have a pioneer headunit DEH P5000UB that played my old ipod perfectly. The new ipod always comes up with error 19 on the screen. I have talked with an apple support agent who said i needed to purchase an adapter cable, then i talked to an apple store and they told me to talk to pioneer, i talked to pioneer support and they told me the new Ipod classic does not work on their headunits... What can i do? Is there a cable i can buy or a setting i can change or do i have to return this pos and get a used ipod video.

i talked to pioneer support and they told me the new Ipod classic does not work on their headunits... What can i do?
If that's what Pioneer told you, then there's nothing you can do. You need to get an older iPod that works. Same with my Pioneer head unit (although not the same model as yours).
do i have to return this pos and get a used ipod video.
I'm curious to know why you think that the iPod classic is a "pos"?

7th generation. I bought a new iPod 7th generation. I can't just touch music, I have to double tap it. I can't select songs with a tap, I have to double tap it. I then have to double tap play/pause, or next song selection to move to next song. I

I bought a new iPod 7th generation. I can't just touch music, I have to double tap it. I can't select songs with a tap, I have to double tap it. I then have to double tap play/pause, or next song selection to move to next song. I also can't use my finger to scroll volume.

Hello HoopsMD,
Welcome to the Apple Support Communities!
I understand that the display on your iPod nano (7th generation) is not responding to your touch as you would expect. In this situation, I would recommend reading over the attached article and working through the steps within to help resolve this issue.
iPod nano (7th generation): Hardware troubleshooting - Apple Support
Display
Follow these steps if your iPod doesn't respond to your input or has a display-related issue.
Screen is unresponsive and displays Apple logo or white screen
Reset iPod by holding down the Sleep/Wake button and Home button until you see the Apple logo appear. If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes.
If the Apple logo does not appear, or if the iPod is not seen in iTunes, connect it to iTunes and try to restore.
Touch screen does not accept input
Clean the screen with a microfiber polishing cloth.
Do not wear gloves while using the touchscreen. Do not use the touchscreen with wet hands or immediately after applying hand lotion. Moisture affects touchscreen behavior in the same manner as it affects a trackpad.
If you have a protective plastic sheet or film on the touchscreen, try removing it, because it may be preventing the touchscreen from working properly.
The current application may be unresponsive; try resetting iPod by pressing and holding the Sleep/Wake button and the Home buttons simultaneously for a least six seconds, until the Apple logo appears.
Sync with iTunes and restore the iPod.
Have a great day,
Joe

NEW IPOD VIDEO DON'T PLAY VIDEOS!!!!!!! it's a trap!

I,
I just baught new Ipod VIDEO 30 GO; baught QUICKTIME PRO to transfer and read .AVI, Divx... on my IPOD.
I paid a QT PRO that doesn't read .AVI or WMP, results:
1/ White screen with bad sound or no sound
2/ Error -37 or -2048
3/ Oh miracle sometimes QT PRO reads, but with a so bad quality!!! The same AVI file being red perfectly with VLC, WindowsMP, Realplayer...
I tried all codecs upgrading... Nothing better
Well anyway I try to transfer this poor QT quality video (20 mns; 100 Mo) on my IPOD to see... 10% file in one hour, ok I let it all night: ERROR at 27%
So, M. Steve Jobs, why don't you tell us that this new IPOD is not a real video one!!!
If (by luck) anyone did a successfull transfer with an .AVI or WMP, tell everyone how you did this miracle, but my conclusion... we have been fu.... by a marketing product!

Neither the iPod nor QuickTime can read WMV files and Apple has never claimed that either product will. If you want to play WMV content on your iPod, you'll have to find a third-party product that can convert the WMV movie to a format the iPod can support (the supported formats are documented in the tech specs as well as many other places).
As to AVI, there is no single codec for movies that have .avi extensions. AVI is a container format, not a specific type of file. QuickTime supports some of the most basic codecs used in AVI, but an AVI movie may use many other codecs including one of the Indeo codecs or one of the various flavors of DivX, among other possibilities. You'll have to find out what codec was used for the movies you want to view to determine what you need. Note that not all codecs for the various .avi movies are available for QuickTime.
So there's probably absolutely nothing wrong with QuickTime nor with your iPod; you just need to learn the formats that it supports and get your movies converted to those formats.

New iPod video doesn't work - can't play each song ...

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