New ipod video not recognized by my computer at all

i have an ipod mini and itunes on my windows xp computer. i just bought the new ipod video that it is not recognized by my computer at all. i plug it in and the entire computer freezes. if i plug in my mini everything works fine.
i have tried updating/uninstalling my new ipod video. i am worried that if i uninstall itunes that i will lose my purchased music.
does anyone have any suggestions as to what i should do? does anyone have the same problem as me? i really want to start using my new ipod help please.

I assume you have installed the iPod driver, before connecting the 5G iPod. It is possible the device driver for the mini is different, and thus confusing your computer. The iPod driver is on the CD that came with your 5G iPod (iPod with Video)

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Have a look at these 2 articles.
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If anyone has a suggestion for me, I would really appreciate it.
Martha

Thanks, Alex. The link you gave me says that there should be a Apple device listed with my USB's and it is not. I did find the driver USBAAPL.SYS in the Windows\System32 folder\drivers. Should it be somewhere else to work??? The Mobile Device Service is there and is started. I am completely iPod ignorant, but I did have a shuffle sometime back that worked just fine.
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Well start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Patrick

Help.. brand new Ipod 80gb not being recognised by Computer or itunes

Replaced a ipod mini that was stolen from my house with a brand new 80gb ipod. Plugged it into the same computer that had been used successfully with the mini and the ipod will not be seen by either the computer or itunes. It will charge through the usb post no problem but when you plug it in it originally came up with the windows new hardware wizard, as apple have for some misguided reason stopped supplying CD's, the wizard can not find the correct driver, and fails to install. When Itunes is running nothing appears. I have been through the 5 R's, or should I say 4 r's as the fifth rely's on itunes recognizing the ipod before you can restore, countless time, so please unless you are sure don't ask me to click the hold button on and off yet again.
Plugged the ipod into an old laptop with USB 1.0 ports and the ipod was recognized which would suggest it is my main comp's usb ports that are at fault, but as two previous ipod mini's worked without fault I find this hard to believe. I think if only I had the correct driver to install I could solve this problem easily. Can anyone send me the correct driver for an 80gb ipod.
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Big Big thank you to Varun at Apple Service & Support e-mailed me the following article and after following the instructions, I'm up and running. Thank you ......
Link: http://www.info.apple.com/kbnum/n305136
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date

TS1410 my ipod is not recognized by my computer

my ipod is not recognized by my computer?

I realize this question is six months old, but just in case this helps someone. My PC suddenly decided not to recognize my IPod. I jumped through all the hoops for 24 hours trying all the suggestions and then just sat and took inventory of everything notable that was different from the last time I had synched it (a year earlier). I'd finally freed myself of Norton and installed Avast and several sites mentioned that as a possibility but no. In the end it was the new HP Officejet Pro 8600 software. I did a custom install and opted for the USB rather than wireless hookup. First off it took my old Canon scanner hostage and choked it into retirement. Then it started fondling Photoshop and searching for images in every file it could access. But the best trick was that it will just not let you synch your IPod for love nor money. Now I am a dinosaur and still use XP but I'm pretty sure the same thing happens with Windows 7. Fortunately, the fix is easy enough ***doink***, yank the printer's USB cable out of your PC and everything is fine.
Just posted this in the hope I can save somebody else a day's worth of cursing and hair tearing...PB

IPod Touch not recognized by my computer/iTunes

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See Here
http://support.apple.com/kb/TS1538
And Here
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My ipod is not recognized by my computer

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First of all, try another port on your computer. Some ports are not connected direct to the motherboard and do not recognize the iPod as well as those that are. Reset the iPod each time you connect it to another port.
Still no joy, see these.
Your Windows PC doesn't recognize iPod.
iPod appears in Windows Explorer but does not appear in iTunes.
iPod does not appear in iTunes.
Fast user switching in Windows XP is not supported.
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When restoring the iPod, put it into disk mode first.
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My ipod is not recognized by my computer or itunes

my computer crashed and i had to re download itunes on a new hard drive, i have songs on my ipod and my ipod is not recognized by either my computer or itunes, and

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hi,
okay today i got a new ipod nano, i plugged it into the computer and the computer recognized it but itunes didn't. I tried troubleshoot and reinstalling itunes and nothing. My ipod says connected but thats it and it freezes when i reconnected to diffirent usb ports. what should i do? help!!!!!!!
Message was edited by: ariz426

I supposed you have downloaded and installed iTunes 7 on your PC.
It can be either a problem of your PC or the iPod, let have a prove.
Try to find any computer (of course with iTunes preinstalled), if your iPod showed up there, then it is a problem on your computer, read this
http://docs.info.apple.com/article.html?artnum=93716
If your iPod does not show on any computer, then bring it back to the shop

I have just bought an iPod Nano to replace my previous one which died,when I open my iTunes it does not show the new iPod, and refuses to allow me to sync my existing library, the new iPod does not show in my computer only on devices, any suggestions ?

Question: I have just bought an iPod Nano to replace my previous one which "died" My computer does not recognize the new iPod and only shows it in devices and printers. I cannot sync my existing iTunes to the new iPod, there is no way I can do it. Any help please?

Hey there longislandmacca,
It sounds like your iPod is not recognized in either Explorer, or in iTunes on your PC. That can be frustrating, expecially when its a new device. I recommend you use the following article to help resolve that issue named:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thank you for using Apple Support Communities.
Cheers,
Sterling

Ipod Nano not recognized on my computer

My iPod Nano doesn't show up on My Computer or in the ITunes store under devices.
A popup recommends reconnecting the device but it does not help. It then says to uninstall and reinstall Itunes.
This device used to be recognized on a different pc but we changed out pcs. Is a Nano only supposed to be recognized on only one Pc?

Try one or more of the following
> Restart your computer
> Uninstall & Reinstall iTunes - Windows XP | Windows Vista or 7 | Mac OS X
> Reset iPod (will not delete everything)
> Go to My Computer (Windows XP) or Computer (Windows Vista or 7) and see if iDevice shows
> Restore iPod (will delete everything)
> Make sure iTunes and/or iOS firmware is up to date
Extra Links:
iPod not recognized in 'My Computer' and in iTunes for Windows
iPod: Appears in Windows but not in iTunes
iPod not recognized in iTunes and Mac desktop
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http://docs.info.apple.com/article.html?artnum=300836
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New ipod video not recognized by my computer at all

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