New ipod won't show on itunes but old ipod will

I bought a brand new 5th gen ipod and installed the software and it only installed the ipod updater, so as i already have a 3rd gen ipod and itunes on the computer i uninstalled all ipod and itunes software that had previously been downloaded and started again from scratch with the new ipod. This time it downloaded itunes as well as the ipod software but did not ask me if my new ipod needed configuring. After restarting my computer as suggested i connected the new ipod to the computer and it shows up on windows as new hardware been installed but nothing else happens. It doesn't show up in itunes or ipod updater, however the old ipod does.
Can anyone please help me?

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Windows Recognizes iPod But iTunes Does Not
Windows Does Not Recognize iPod
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HT2731 My iPad does not show in iTunes but my iPod does why is this?

My iPad does not show in my iTunes but my iPod does. I get a message saying there is a error and a long number anyone help. Thanks

It may have something to do with a conflict with any antivirus or security software that you may be running. I don't know if you've read this, but here is Apple's support article for Windows. You say you keep fixing the problem - I assume you mean by reinstalling iTunes?
http://support.apple.com/kb/TS1538

IPod Touch 4G shows in iTunes but won't start a session with PC

So.. I do get an error message saying that a session could not be started with the iPod, or as it says in Swedish "iTunes kunde inte säkerhetskopiera iPod-enheten "namn's iPod" eftersom en session inte kunde startas med iPod".
The iPod does show up in iTunes and I can view all my music, apps and stuff, but when I try to sync it I just get the error message.
Why is that?! I haven't dared to do any drastic things such as rebooting my PC or iPod since I know I'll probably loose everything on both, but I did restart everything, erase the earlier safetycopy of the iPod and such.
I have tried to google an solution but have only found similar questions with no answer.
Help me out, please! The iPod is only 2,5 months old, this can't be the end!

Try connecting your ipod to another computer and sync only 1 file or song just for isolation purpose only to see if it'll sync.
If still not syncing, then porbably you may have a bad iOS installed in iPod which is hard to see if it has a problem because you said nothing's wrong with iPod. I just saying is, it MIGHT have a bad iOS.
If you are unable to do a restore, put your ipod in DFU mode, then connect to iTunes and iTunes will detect your ipod in restore mode. Press shift key (PC keyboard) then click the restore button on iTunes. I hope you have your copy of IPSW file for restoration purposes.

My ipod won't connect to itunes but shows up in windows

i have a IPOD nano 3rd Gen
its not connecting to itunes but it shows up in the windows file explorer.....
i had Checked all the Ports of My pc and reinstalled Itunes..
anyone Please HELP.!!

Hi Rajesh,
Here's two documents that can help you resolve the issue, a troubleshooting assistant that has a few quick fix tips and a detailed troubleshooting article with additional suggestions.
iPod nano (3rd generation) Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/nano3gen
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
If you have any difficulty with one of the troubleshooting steps just reply with details about the step and what you are seeing.
-Jason

TS1363 iPod won't appear in iTunes but shows up on my desktop

When I to connect my iPod, it appears on my desktop, but not in iTunes.

Thank you for the response! I went to this article, and tried to follow the instructions. It said to: Go to
/System/Library/LaunchDaemons
Click Go.
Locate the file "com.apple.usbmuxd.plist~orig" and drag it to the Trash. (Do not move the similarly named "
However, I do not have a file named com.apple.usbmuxd.plist~orig.
Any ideas?

Replacement iPod won't show in iTunes 6.0.5

I purchased a 60GB video iPod Feb 2006 from the online store and the HOLD button stopped working, 3 days ago.
I went to an Apple retail store and received a brand new replacement iPod against the 1 year warranty.
I brought the new iPod home and it spent 1 1/2 days reloading my music (6,844 songs, no pic, no vids).
Everything was fine :)
I made several changes to songs in my iTunes and added more music and connected the new iPod to my Dock:
1) The iPod appears on my Desktop like usual, but not in iTunes.
2) All of the icons in the menu bar on the top right corner, flash continuously.
3) When I have another App open while the iPod is still connected, iTunes keeps popping to the front, as if something is going to change/update, but nothing ever happens. And when I switch back to the app I was using, iTunes just poppes back to the front again. I tried quitting iTunes, but it just opens itself back up again.
4) I left the iPod connected and iTunes open during this weird behavior, thinking maybe it's just taking longer to update, but after 4 hours, there's been no change.
5) I've tried 4 out of 5 of the R's, haven't tried RESTORE just yet.
6) I opened iSync app just to see if the iPod would be recognized, and it was BUT it gave an error after updating saying the iPod was not available for an update.
7) I have not and will not be updating to iTunes 7 or 7.0.1 because I am still running OSX 10.2.8. I am using iTunes version 6.0.5
What in the world could have happened in only a matter of hours to this iPod?
eMac Mac OS X (10.2.x)

First of all, try another port on your computer. Some ports are not connected direct to the motherboard and do not recognize the iPod as well as those that are. Reset the iPod each time you connect it to another port.
Still no joy, see these.
Your Windows PC doesn't recognize iPod.
iPod appears in Windows Explorer but does not appear in iTunes.
iPod does not appear in iTunes.
Fast user switching in Windows XP is not supported.
Strange iPod behavior.

My ipod won't show on Itunes or Mac

Hi.
I have my Ipod since a few years and it has always work good. I think it's Nano gen 5 (the first one with a camera). Before, I was able to syncronize it with Itunes without any problems but now I can't see it anywhere, like it's not connected to my Mac.
I know that the problem isn't the outlet on my ipod because I can charge it on my stereo system. And it's not the USB on my computer either cause everything else is working. So I can't see where the problem is.... I have the latest version of Itunes and my ipod is charged. It also doesn't show on my computer at all, anywhere (doen't appear in the finder). Help? Please..!

In a situation with a data connection problem, there are four possibilities
Software on computer - Since you said it worked before, assuming there have been no drastic changes to your system, you can probably rule out a software problem on the computer.
USB port on computer - If you have not already, I would shut down (power off not just restart) the Mac and disconnect all USB devices, including any hubs. Start up with only standard keyboard and mouse connected (if normally used). Do a Reset of the iPod again
http://support.apple.com/kb/ht1320
Run iTunes and connect the iPod (by itself) to a direct USB port on computer. The fact that you said it charges on your "stereo system" but it does not on the Mac's USB port (same cable?) makes me think there may have been a temporary issue with the USB port, or some conflict with other connected USB devices. But if this test does not help, since you have confirmed the port works with other devices, you can rule out USB port problem.
USB docking cable - You can rule out a faulty cable by trying another Apple device with the cable you have, or by trying another (known-good) cable with your iPod.
If you can rule out these three things, the fourth possibility is a hardware problem on the iPod. Although you said it charges on you "stereo system," the cause could still be the iPod's dock connector, because it has different "pins" for data and for power. Or it could be a problem on the logic board. Or something else.

Iphone 4s will not sync with Itunes, but old Ipod does??

Hi, after the recent software upgrade, the iPhone displays the iTunes and plug logo. We have followed the instructions to try and get rid but to no avail.
we have a really old iPod and tested that, and it syncs ok with iTunes.
Does anyone else have any ideas on how to get this Iphone working again.
Thanks for your help.

Hello, HamboMike.
Thank you for visiting Apple Support Communities.
When experiencing issues restoring or updating an iOS device, here are the best articles to go through. If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Cheers,
Jason H.

New Touch 3G won't connect to iTunes, but other ipods will. Help!?

I have itunes 9 and my old nano works fine with it, but when I connect my new ipod touch 3g, I get a message saying "iTunes requires a new version of Apple Mobile Device Support. Please uninstall both Apple Mobile Device Support and iTunes, then install iTunes again."
I've already uninstalled itunes (and quicktime) multiple times, I even deleted all the music (i backed it up). When connected, the computer recognizes it as a camera.

Alright, so after 1.5 hours on the phone with Apple, I finally got it to work. For others with the same problem, here's what I had to do:
1. Control Panel, uninstall iTunes, Quicktime, Apple Software Update, Apple mobile device support, and apple application support. It should be in that order I believe.
2. Restart computer
3. Here was my main problem. I needed to download the special version of iTunes for 64-bit vista. You can get it here: http://support.apple.com/kb/DL925
4. Install as normal
Reply if this worked for you!

Ipod won't show on Itunes nor Computer

Ok, i'm sure that this question was frequently asked on this fourm, but i really do not want to take the time in searching. Recently, my computer was whipped out and all my songs were deleted. So now i'm on my laptop, and i want to undate it. I found my songs, put it on itunes 7. But when i plug my ipod to the laptop, nothing shows up. Others may say that the computer might mistaken it as something else, and i tried to follow every instruction it says, but there is the point when the lab is not there, and i can't change it...

I would definitely check if your computer meets system requirements for the iPod. You can determine this by going here:
http://support.apple.com/kb/HT1447
Another suggestion, is to make sure your USB drivers are up to date. Take a walk through this article. It's pretty easy to follow and may resolve your issue:
http://support.apple.com/kb/TS1538
I hope I was some help! Good luck!

New Shuffle won't work with itunes, but can't download newest version.

I just got a new shuffle and when I plug it into my computer it tells me I need Itunes version 10. When I try to install Itunes version 10 it says 'Couldn't open "Install iTunes.pkg". This package type requires Mac OS X 10.5'. What do I need to do to get everything working?

Yeah, I just bought an iPod Shuffle and have run into this same issue. I don't want to upgrade to iTunes 10 because I did so on my work computer and am dealing with a headache of an issue with it (sort of off-topic, but it's doing that rapid flashing thing when loading in a CD, ultimately not recognizing it or letting me download the songs, unless I turn off the feature that downloads the song titles automatically, which is fairly important to me). I did some searching around here and found it's a common issue with no solution at the moment. I definitely don't want to deal with that on my personal computer, so I've stuck with iTunes 9. But now that means I can't use the Shuffle I just purchased. How frustrating. Any solution?

2nd gen ipod won't show in itunes after 7.3.1.3 update - win xp

hi.
home built xp pro Sp 2 machine - NO USB 2.0 ports. 1 gig ram
iPod Nano 4 gig, been working fine since september.
iTunes decides to update to 7.3.1.3 last night overnight.
It updates but I forgot to reset in the morning.
plugged in the ipod to charge/sync. itunes didn't come up.
realized I had to reboot after the update. did that.
itunes came up and updated my saved music library on the pc. (89 gig, btw) This took several hours.
plugged ipod back in. iTunes didn't see it. This was on a hub. tried it on a port on the motherboard. iTunes saw it & started to sync. Great! Then after about 3 minutes of syncing I got an error saying that "this device cannot be synced, the folder could not be found."
WHAT FOLDER IS IT TALKING ABOUT?!?!
Since then, I cannot get iTunes to see my iPod, The iPod registers that the device is connected and charges but windows says the device has failed to install & device manager tells me "Unknown device" (yes I did have it configured for disk use.) and iTunes will not bring up the device to sync.
I've tried resetting & reconnecting.
I'm leery of re-installing because I do not want to have to re-load & re-register 89 gig of music in my iTunes library.
Since when has a USB 2.0 port become required for functioning?

Well you tried 'everything', that I thought of, I would think that Antivirus is the main culprit or that install a Windows Plugin that emulates Mac OS X.
Anyway here is a helpful link from CHG, http://cahwyguy.livejournal.com/1220479.html
Read the 4th Paragraph on disk diagnostic, it may tell you that your hardisk is dying and need to be replaced.
Good Luck!

New iPhone won't sync with iTunes, but iTouchG2 synchs ok

I've gone through the entire recharge/retry/restart/restore sequence. Turned my laptop off and on. Searched for (and found) the usbapp.sys driver in the Windows32 driver folder. Found my iPhone in the hardware device list, but not under the Universal Serial Bus list; it's under Imaging Devices. This hasn't caused a problem with my iTouch.
I hesitate to reload iTunes because my iTouch G2 just synched perfectly earlier tonight.
I talked to an Apple tech earlier this evening, and when I reloaded the iPhone software, the iPhone was being recognized by iTunes. However, after the restore was completed and I tried to synch, my iPhone was seen by Windows as a camera (as usual) but not visible in iTunes.
I have read both troubleshooting white papers on the Apple support site, so please don't send me there. I'm about to take back this iPhone tomorrow if I can't get it to synch.

OK, here's what fixed it. I did an "update driver" on the iPhone listing in Imaging Devices, and had browse for usbaapl.sys. I'd already done a search for that file and found it in three places, so I just copied the location of one of the instances into the Browse window. Windows found the driver, changed my iPhone from an Imaging Device to a USB device (in Device Manager) and voila! iTunes could find my new iPhone.

Lists of 69 cent songs won't open in iTunes, but other offers will open for preview and purchase.

I've been trying to link from email to see the songs offered for 69 cents. The store opens, but when I click on the tabs for #1 Hits or the various genres, I can't view which songs are offered, let only make a purchase. Other links from email work normally.

I wasn't able to access the 69cent songs on my iPad through the email, but I just connected to iTunes through my computer and am able to access them from there. Not the ideal fix, but it works.
Note-I had previously posted in another discussion on this topic but could not find it to post this work-around.

Ipod does not show on itunes..

the 30gb ipod does not show on itunes but the window can read.
It is because i over charged the ipod?( my sister's ipod was shown in itunes and my can't).
The day before it was working perfectly well.
The music pitch is weird now
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If your iPod is being recognised by Windows you could try this manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows posted here: MacMuse - iPod to iTunes
If you prefer something more automated then there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod, this is just a selection. Have a look at the web pages and documentation for these, they are generally quite straightforward. Again if Windows is recognising the iPod these may too.
YamiPod Mac and Windows Versions
iGadget Windows Only
iPodCopy Mac and Windows Versions
iPod Access Mac and Windows Versions
PodUtil Mac and Windows Versions
iPodCopy Mac and Windows Versions
PodPlayer Windows Only
CopyPod Windows Only
If you can get your songs back to the computer then have a look here:
iPod shows up in Windows but not in iTunes
iTunes 7 for Windows doesn't recognize iPod

New ipod won't show on itunes but old ipod will

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