New iPod won't turn on.

Okay so about a month ago my second iPod Touch that I owned for about 1-2 years got the white screen of death and I had to bring it in and buy a new one. It was already another replacement iPod that I had gotten for free because of a jack problem with my first iTouch, so it was free then. So I couldn't exchange my second white-screened one because I was obviously past the warranty and bought a brand new iTouch. Pretty much the day after I began using the newest, third, paid-for iTouch, I began experiencing problems. The screen was really glitchy right off the bat and would like be disoriented and like distorted on the lock screen and at other times it would be completely grayish but would still register my touch. I would just restart the iTouch or wait for the glitch to die down and then it would work perfectly. This has gone on for like a month. Now today, I encountered the grayish screen and tried to restart by holding the home and power buttons as usual simultaneously and there was no effect. Just black. It won't turn on now... I tried docking it in the computer and restarting again and just using the power button and nothing is working. I am pretty much upset because I really feel cheated if I have to buy a new iPod touch for like 200-300 some dollars right after I JUST GOT A NEW ONE. Basically, money wasted. Is there any way that I can just exchange this junk one for a new one? Making me buy a total new iPod after I was given a faulty replacement seems pretty harsh. Also, the fact that I'm only 14 and my parents will volunteer to pay for it for me makes me feel bad, like I'm wasting their money. Is there any way (by default possibly) that I could just be given a new free one because it was acting up right away? Any answers appreciated. I'm just really disappointed.

Yes, I tried that, but seeing what you said I tried again and held the buttons for awhile longer and it worked this time. I guess it just needed longer to reset or somthing. thanks.

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Brand new iPod won't turn on.

I've recently purchased a 30GB iPod video, but it does not seem to work. I've studied the help documents to the best of my abilities and consulted friends who also own iPods, but have yet to find out how to solve my problem.
As the subject line says, it will not turn on. It has never, since coming out of the box, been on. Any idea what is wrong with it?
To speed things up, here are the things that I have done:
1. Installed the companion software on a first computer (running Windows XP), then connected the iPod into every available USB port. The charging icon did not come on. The iPod was not detected anywhere on the computer.
2. Installed the companion software on a second computer (running Windows XP), then connected the iPod into every available USB port. The charging icon did not come on. The iPod was not detected anywhere on the computer.
3. Uninstalled and reinstalled the companion software on the first computer, retested the iPod in all USB ports, then had the same thing happen (or not happen, if you like :D).
4. Confirmed that one of the USB ports was functional by inserting a spare mouse into it, which was detected and powered by the computer.
5. Proceeded to insert the iPod into the tested port and waited for over an hour on the suspicion that it may simply not be working due to a lack of charge. No success.
6. Went through the "Five R's" as best I could. Though probably futile since it has never been active, I attempted to Reset it. I believe that I've established that I've Retried, Restarted, and Removed, and of course, I don't really know how I can Restore an unused iPod that won't do so much as to activate.
In trying all of this, I tend to get the feeling that it shouldn't be this hard. If I've overlooked some detail, it would be helpful to know it, but I feel that I've been fairly thorough in testing it. It also doesn't particularly help when most of the guides assume that my iPod will (or at least did) activate .
I don't want to jump to conclusions, but I suspect that my iPod is defective, if you know anything that would suggest otherwise, then thanks for your help. Otherwise, thanks at least for you time and consideration.
30GB iPod video Windows XP

"XP Engergy Savings Disable USB Ports"
I followed the steps and made sure that all of the USB ports would be enabled. I tried the iPod in two of them (one for over ten minutes). The charging signal did not come on. The screen remained blank. I followed the link at the bottom of the help page, but it took me to a document that would not help since it assumed that I could put my iPod in disk mode, which dosen't seem to work (more than likely because it needs to turn on to do this). No luck here.
"Windows confuses iPod with a network drive"
I followed the steps up until step five, at which point, I could go no further because it requires the iPod to show up on the Computer Management screen. Mine doesn't .
"iPod missing in iTunes and or Windows, includes 5R's"
There were several things here to try. I looked to see if there was an infection on the computer. I feel relatively sure that there isn't one, especially on the second computer that I had used (since it is new and has not been used on the internet for more than a few days).
Next applicable item: system requirements. I actually have one question to ask here. Adobe Photoshop Album 2.0 is listed as required, and I don't believe that it is on either computer. What are the implications of this--will not having this software cause to iPod to fail to even display a charge icon? This seems to me like it may be the source of the problem. I had only looked at the box which did not list this software as a requirement. It feels like a little bit of a stretch (I'd expect the iPod to at least charge), but has the lack of this software been known to cause the iPod to fail to work in the same way that mine fails?
Next applicable item: formatting for Windows. I need someone else's expertise here. Do iPods ever ship formatted for a certain type of computer? I wouldn't expent them to, be even if they do, would this create the symptoms that my iPod has? It would seem rather inflexible if an iPod couldn't do so much as to charge on an incompatible machine. I can't check how it is formatted (or if it is formatted at all) because it won't turn on. Do you feel that this area is a potential source of the problem?
This next applicable item is "Your iPod needs service" . I'm nearly sure that this is true, but I'll wait at most a couple more days to see if anyone will be so kind as to answer these questions (and hopefully to see if I can resolve this issue). Thanks in advance.

HT1369 An update(newer version) was taking place for my iPod touch and I was knocked off line, Now, my iPod won't turn on or off and the screen only shows the Apple insignia and an empty oblong circle where it would have filled when the update was succ

A newer verion update for my iPod touch was taking place when I got knocked off line,Now,I have no connection to be able to use my iPod.Just a Black screen with the Apple insignia and an oblong circle that would have filled when the update was finished appears and the iPod won't turn on or off. What can I do to remedy the situation.?

Try putting the iPad into recovery mode and see if that fixes it : http://support.apple.com/kb/ht4097

1st Generation iPod Won't Turn On

I have a original 1st generation iPod. Yes, the one with the scroll wheel and 5gb (wow!) drive. It doesn't turn on though. Originally, I suspected a loose connection from the battery to the logic board, but testing with my multimeter shows me the connection is fine. The iPod doesn't turn on at all. I tried plugging it into my computer's firewire port and pressing the menu and play/pause button to no avail.
I have a picture in this post of the iPod - all dead like a brick. Do any of you have any suggestions? I am at a brick wall right now and need to find some solution. Or if any of you know where I can get the iPod repaired or get a cheap logic board replacement? I can't spend too much though.
Thanks.

Hi Cece!
See if the suggestions from these articles help with that issue you're having with your iPod failing to power on:
iPod won't turn on
iPod stops responding or won't wake from sleep
iPod: No power or frozen
-Kylene

My new ipod won't synch or restore

My new ipod won't synch. It comes up need to restore, then can't be restored. Error code 9. Security disabled.

Error 9: This error occurs when the device unexpectedly drops off the USB bus and communication stops. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB isolation troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
Try a different computer.
Basic troubleshooting steps
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Just Downloaded & Installed Update 1.1.1 - Now iPod Won't Turn On???

I just downloaded & installed the iPod Update 1.1.1 and now my iPod won't turn on???
What gives?

i have just had the same thing happen to my ipod i installed update 1.1.1 now i can't turn ipod on

IPod won't turn on, won't appear in windos or itunes. What's broken?

Pacient: 30gb video ipod
Age: 1 year
Symthoms: kinda dead...out of the blue! This ipod never moved in the last 1 year. it stayed in one fixed place, connected to the charger 27/7 and one day, it just stopped!
I tried as many of the R's as i could. I drained the battery (or i think i did), i charged it over night (if it charges)...nothing!
Won't restart (even though i hear/feel the hard drive spinning), won't be detected by my computer, or by my other computer, or by my friend's mac...
I changed the USB wire, ports, updated windows, iTunes...everything that cand be updated.
Few times i got the message "restore using iTunes" but i can't restore cause i don't see it in iTunes...
Where i live there's no Apple officil store, is out of the guaranty and i don't know what part to change if i decide to fix it myself.
Can anyone help?
Anyone with the same problem?
Thank you

Hi Brabus,
Try following all of the suggestions in these Knowledge Base articles:
iPod won't turn on
iPod stops responding or won't wake from sleep
iPod: No power or frozen
Any help after trying that?
-Kylene

My itunes need a update and i pluged in my ipod awhile doing the updat now my ipod won't turn on and the screen has a itunes ion on it what should i do

my itunes need a update and i pluged in my ipod awhile doing the updat now my ipod won't turn on and the screen has a itunes ion on it what should i do? i really need the help

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I just bought a new Ipod classic and turned the brightness up to 100% but it's still almost too dark to see! Is this defunct or what?

I just bought a new Ipod classic and turned the brightness up to 100% but it's still almost too dark to see! Is this defunct or what?

What is the battery level?
Charge the battery for at least 4 hours, before 1st use.
Have a nice day!

My new IPOD won't sync, the error says I do not have enough space but at the bottom it shows I have extra space....help

My new IPOD won't snyc, the error message says I do not have enough space but ir shows at the bottom of the screen and on the main page that I have pleanty of space. Help!

It appears that you are trying to sync too much media to the iPod. Check your checkmarks. Also see:
How to sync music to your iPod when your library is bigger than your iPod storage space
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
or
iTunes 11 for Windows: Syncing overview
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad

My Ipod won't turn on. (7thg) PLEASE HELP ME!!

7th generation, no known damage done too it.
it worked fine, untill up to a couple of days ago.
it won't turn on, and it won't reset. It still connects to the computer fine, but thats it. it still syncs, and i've tried resetting it through itunes. it didn't work. the second it's unplugged, the screen goes black and completely unresponsive. it won't play music. I don't live near any apple stores. can anyone help me?

the second it's unplugged, the screen goes black and completely unresponsive.
Possible battery damage or unusable.
My suggestion is to check through here:
iPod won't turn on
If nothing works, then you may have no choice but to go to an Apple Store. If it comes down to that, make an appointment with the Genius Bar.
Apple Retail Store - Genius Bar
Hope this helps.

HELP, my iPod won't turn on or charge, any suggestions?

I have an iPod mini and it recently would not turn on or charge, I would sincerely appreciate any suggestions.

Try these.
My iPod won't turn on.
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My cousins ipod won't turn on at all. we tried charging it and rebooting it nothing will work

My cousins ipod won't turn on tried charging it and rebooting it nothing happens

Hi jenney18,
If you are having issues with an iPod Touch that isn't responding, you may find the following article helpful:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Regards,
- Brenden

My iPod won't turn on and it makes an eerie beeping noise

I took it to a Genius Bar yesterday and the iPod was working and today it went to its original state as the day i took it there and they said that it needed to be restored which it did and it was also to be charged for 5 hours, which it did, and they deleted everything in it. A lady blanked it out so it would work and now it doesnt.
when i put it in a charger(wall & Pc) it wont turn on and go to the pic with the apple on it. I tried reseting it and i cant restore it only at APPLE and I cant do it here on my PC.
Its not my Pc its on every charger in the apple store and all my friends house.

Welcome to Apple Discussions!
See if the steps listed here help get your iPod turned on...
iPod Won't Turn On
btabz

My ipod won't turn on, and when a try to charge have a symbol of battery, but dont charge. what can I do?

my ipod won't turn on, when a try to charge and turn on, have a symbol of battery empty. so what can I do?

- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
and
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

New iPod won't turn on.

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