New issue about Album Art

Question

I sent this e-mail to Apple and was sent back a "follow-up" e-mail a day later that completely disregarded everything I said and didn't answer anything I asked. I figured if I post on this board I could actually get some help since the phone and e-mail already failed. My questions and all of the information are below:
I recently downloaded iTunes 7 and was excited about the new cover art feature. However, I have a problem while using it. I purchased the explicit version of the CD "Fly or Die" by N.E.R.D. at a store and had ripped it to my iTunes library. I wanted to get the proper cover art for the album so I created an iTunes account and then used the "Get Album Artwork" feature for a song on the CD. However, the cover art given to me was not the artwork with the "parental advisory" sign on it. I know this seems like a minor detail, but what bothers me most is that iTunes offers both cover art for the explicit version and the clean version of the CD and even though I have the explicit version I am stuck with the clean version's artwork. What puzzled me even more was the cover art's hue given to me from iTunes looked different from the version that can be seen in the iTunes store. You can notice this if you look at both covers from the iTunes store and then use the "Get Album Work" yourself. I don't know if this is a glitch within the system but I was wondering how I can get the explicit version's cover art now that iTunes offers ALL of their cover art and I had created an iTunes account based on this feature.
I have also noticed difficulty getting the explicit version of an album's cover art for many other CDs I have in my iTunes library. Is there a way to access them because I keep recieving the clean versions even though both should be available. My tracks are even named exactly like the explicit versions in the iTunes store. I hope something can be done about this and would appreciate a response whenever information about these subjects have been figured out.

Answer 1

Allistair Hart: I appreciate your investigation but I don't quite understand your results. Are you saying that you were able to access the "Fly or Die" explicit album art by using the "Get Album Art" feature or were you only talking about viewing it from the iTunes store? The iTunes store by the way DOES have both the explicit and clean versions of the album.
Nathan C: At first I tried searching for the album art based on the information I already had labeled for each track. That didn't work so I set my song information exactly the same as the way iTunes listed it but that didn't work either. Finally I labeled the song with the word "explicit" after it (I tried putting it after the album title, artist, and song title, using several combinations) but that also didn't work.