New itunes 5 won't start after download

I downloaded iutnes 5 and now when I click on the desktop icon or the one in the start menu itunes won't start! I also downloaded Norton Internet Security recently so I don't know if that has anything to do with it. Can someone please offer a suggestion as to what I can do to start my itunes. I've wasted so many hours already trying to get it to work....Thanks

Yes, it could be you have "zombie" itunes in your tasks.
But I think it is more likely that some firewall/security software like "norton" is stopping net-enabled software from running. You could look at the task explorer to see if itunes is launching. I prefer the excellent, and free, process explorer from sysinternals.com. For one it is better at stopping zombie processes than task manager.
http://www.sysinternals.com/Utilities/ProcessExplorer.html
So if you don't see any "itunes" or "ipod" processes running then you need to see about enabling them in your "Norton Internet Security"

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