New iTunes crashes my OS X

This is my first time to post anything ever but I dont want to just go buy a new computer! All of my system and iTunes etc are as up to date as can be -
However, just starting yesterday (Aug 4), every time I open iTunes I get the shadow screen asking me to hard boot my computer. I removed the iTunes folder and the old iTunes library - I reinstalled the program with a clean new download - I rebooted etc etc etc. Has anyone else starting experiencing this? It seems to be isolated to iTunes so I am hoping it is a program problem and not a hardware failure. HELP??!!

So you don't have any of your install disks that came with your MacBookPro? Those disks are "machine specific" ... and required to use the Hardware Test. Zero help online for that.
One thing you might try is online and free. Get Onyx. It's a great little disk utility available here:
Onyx for 10.5 and higher Download, install, and run the Maintenance and Cleaning scripts. This just might solve all your problems. It cannot do a hardware test but it is something you should do once a week if you don't leave your Mac on 24/7 to run cron tasks.
Since iTunes seems to be the culprit, try this too. Locate this file: com.apple.iTunes.plist
It's here; MacintoshHD/Users/Library/Preferences. Open the Preferences folder, locate that file, drag it to the Trash and empty the Trash. It's ok to trash a preference file as your Mac will create a new one for you.
You can certainly try new RAM. Make certain you get exactly the kind of RAM your MacBookPro requires. Go to the Apple Menu, then click... About This Mac. A pane will open, click: More Info.
Your System Profiler will open. In the source list on the left its says; Hardware. If the black arrow is facing to the right click it so it faces down. Now click where it says; Memory. On the right will be the memory. Size/Type and Speed. There is also a Status category. If it says OK.. it probably is, but you can try new RAM anyway.
Carolyn

Similar Messages

Upgraded to new iTunes, crashed my macbook

hello
I just upgraded to the new iTunes 7.02 yesterday. Music was playing for a good hour, and then when i went to skip a song, the music kept playing but I could not click on anything. I let it sit for about 5 minutes to see what it was doing (i had the spinning wheel), but of course nothing happened. I was forced to hard restart because I couldn't force quit, which I didn't like at all. Any reason why it would do this? Thanks a bunch.
macbook Mac OS X (10.4.8)

I just did the same as you did and it wiped everything from my Ipod Touch. I love my touch but I HATE Itunes, its a piece of crab software, but unless you go with some hacked Jon DVD tools your stuck with it...
I wish Apple could make this software as good as the hardware because there is so much frustration about iTunes among users I noticed.
I have reset my Touch now 4 times since I bought it 2 weeks ago.., now its syncing for 1-2 hours all my stuff again to it, probably till the next upgrade wipes it again.... Terrible Apple!!!

New itunes crashing

Hi,
I just installed the new itunes update yesterday. Now it is very slow or will not open at all.
When I do get it to open it freezes within a few minutes. My PC Task manager just shows that itunes is not responding.
Any ideas please??
Thanks in anticipation

In another question, I was given directions for MSCONFIG
hyyp://docs.info.apple.com/article.html?artnum=02538
Outpost (firewall) was causing the conflict. Givin a green light to QuickTime activity in Outpost solved the problem.

New iTunes crashes everytime I open the app tab for my ipad

I downloaded then newest iTunes because I upgraded to iOS 7. The problem is, I can't add new files to my document or Adobe app since everytime I click on the "App" tab on Itunes, it suddenly crashes. Anyone knows any solution to this? This never happened before i upgraded to the new iTunes

Hello Rhaixxa,
Thank you for using Apple Support Communities!
It sounds like after the iTunes update, your application quits unexpectedly when you click the Apps tab in iTunes.
I think it would be a good idea to recreate your iTunes library.
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451
If you are prompted to scan for content after recreating the library, I would allow iTunes to scan.
All the very best,
Sterling

New itunes crashes my 64 bit Vista system

I have the immediately prior version, 9.0.2.25, and it installed perfectly and has been working reasonably well (some problems with synchonization are minor-doesn't remove music from my iPod that I unchecked in iTunes), but every so often I try to install the new one. Now it simply crashes my system, right to blue screen and restart. No error message feedback.
Maybe I should just forget about this new update and wait for the next? Noticing some install 9.0.3 and then can't use it!
I'd love to know what's going on and have some help with this. Many thanks.

Sorry for the delay...have been away.
When my system crashes during the attempt to install, there is no error message but simply the blue screen saying it is dumping the contents of memory to hard disk.
I usually get another message before this happens, saying it cannot access the Microsoft installer, that it may be corrupt. However, I am able to install other programs both before and after with no problems. I'm wondering if this message is actually caused by other installation issues, such as a file already existing that can't be deleted or change, such as the "temp" file in C:/appdata.
This file resists deletion or change of name, and is rather large, over 5 gig in size.
Should this be deleted in safe mode?
Thanks,
John

New iTunes crashes almost every time I play a newly imported mp3

Since updating to 7.0.1 (7) it has crashed several times, usually when I double click on a newly imported mp3. It has also crashed while Ive been using other applications, ie Firefox, but not anything out of the ordinary.
Anyone else having similar problems? Will the crash log help me determine what the problem is and what to do about it?

iTunes saves out a new copy of the entire library file every time a change is made to the library. This is not new behavior.
The slowdowns I have seen like this have ususally been caused by:
A virus
or
Some anti-virus software is incorrectly interpreting the rewriting of the file and is causing a problem.
Either way, you should definitely update your anti-virus software and definitions to the latest, and run a full scan of your system. If that does not help, you may want to recreate your iTunes library.

Newer iTunes crashes pc, can I still sync?

Everytime I downloaded the newer version of iTunes it crashed my computer, leaving me unable to sync my phone. Yesterday it crashed again, so I tried a restore, and it failed miserably. In the end I even tried a firmware update and that didn't even work. The phone hung between either asking me to connect to iTunes, or the little rebooting apple. My son restored it on his computer, with a newer version of iTunes. Now when I try and sync all my gear back on, it doesn't want to seem to let me. Is there a way I can transfer all of my iTune data to another computer and run a parallel iTunes, so we both sync to different things please?

You don't. The nature of iTunes Match is that all your music is available on the iOS devices all the time. If you wish to keep syncing via USB then you'll have to turn off iTM on the devices. Or, you can use playlists, and do not show all music on the devices.

New itunes crashed my entire system and corrupted itunes folder

Right now I am MAD AS ****.
I started iTunes and was told there was a new version available. Like a sucker I installed it. My iTunes folder and library with hundreds of hours of music is corrupted and the library shows up as blank. I tried uninstalling iTunes, but the new version leaves traces and when I install version 4.9 it won`t install because it finds elements of the new version. Even clicking on the iTunes library folder which is on a seoparate drive crashes my system. Now what Apple genius is responsible for this distaster!!!! And who at Apple is going to help me with this problem. Better question: Who at Apple even cares!
Can you tell I`m upset. Does anyone check the updates before sending them out to the field. %$?&*$!

OK, calm down, take a deep breathe. Ok, now that thats out of the way, please tell me exactly what happen with details so we can try to help you out.
Unfortunately, a majority of these download issues are actually Windows issues, not Apples. With that aside, as much info you can will be helpful along with what Windows OS you are running.

New iTunes crashes as soon as I put a CD in the drive

What a nightmare to install! Having eventually finding a problem with QT7 not having access to the registry key even though Im logged on as Administrator I now get this problem. If I tunes is open it does the usual send report to Microsoft garbage, if its not open it tries to open it and does the very same thing. In fact while there is a cd in the drive it wont open without crashing.
After reading other issues involving reverting back to previous versions Ive decided that a non starter... any ideas?

Open up the Quicktime control panel and make sure you are running 7.0.2 final, not 7.0.2a<something>. If you are, go get the Quicktime standalone installer and install that.

HT1473 my computer crashed and i have a new computer with new itunes, i am trying to get my music from my old iphone 4 into the library but as soon as i unplug the phone it no longer appears in the library

my computer crashed so i have a new itunes and i am trying to put my music from my old phone into itunes, it doesnt transfer only shows up when my phone is plugged in?

The iphone is not a backup/storage device. The sync is one way - computer to iphone. The exception is itunes purchases: File>Devices>Transfer Purchases
You shouldcopy everything from your backup copy of your old computer, to your new one. This one of the main reasons it has laways been very basic to always maintain a abckup copy of your computer.

My old laptop crashed, and took my iTunes account with it. I got a new laptop, and want to sync my iTouch to my new iTunes account. It gives me an error message stating that I can't sync to multiple iTunes accounts, but I can't access my old one! Help!

My old laptop crashed, and took my iTunes account with it. I got a new laptop, and want to sync my iTouch to iTunes. It gives me an error message stating that I can't sync to multiple iTunes accounts, but I can't access my old one!
How can I get my new iTunes account to allow me to Sync my iTouch? The only option it gives me is to "transfer purchases" from my iTouch to iTunes, but that is only about 25% of my iTunes library-most of it is CDs I have uploaded. How can I Sync without losing all my music from my iTouch???
Also, I have lectures and photos, etc. on my iTouch that I don't want to lose.
I've tried a few of the iPod copy programs-the free ones and the ones you have to pay for, but I can't find one that will work for ALL my content on an iTouch.
Right now, I can't get anything from my iTouch to iTunes, and I can't update my iTouch with my new iTunes purchases, so I'm stuck! Help!

Also-I tried to use my backup hard drive, but I wasn't able to drag/transfer/send/move any of my muic files onto my iTouch when the iTouch was connected to my computer. I can't figure out why it won't let me do that.
The only thing I can see when I open my iTouch on my computer is my file with photos. I can't see videos, music, or anything else. What's going on?

ITunes crashes every time I try to open it on my brand new 5s.

iTunes crashes every time I go to open it on my brand new 5s. What do I do?

Try this one :
Go through Settings > General > Reset > Reset All Settings.
Please note, while this will remove your saved hotspots, it won’t purge any of your data.
OR
This simple, one-step fix that involves going to the Settings app on your home screen and navigating through Safari > Block Cookies > and selecting “From third parties and advertisers” only.

HT1386 My system got crashed and I dont have backup fo my iphone.... now how do i synch my iphone with new itunes without loosing my data ?

My system got crashed and I dont have backup fo my iphone.... now how do i synch my iphone with new itunes without loosing my data ?

See if this user-tip for syncing to a new computer helps : https://discussions.apple.com/docs/DOC-3141
If you have music from other sources on your phone (e.g. copied from CDs) and you don't have them on a backup, then there are some program listed half-way down this page which might be able to copy them back : https://discussions.apple.com/docs/DOC-3991

HT4527 My laptop hard drive crashed; can I create a new itunes account and get my library from my ipod?

My laptop crashed and I did not have all of my itunes library backed up. Can I create a new itunes account on a new computer and move my library from my ipod to this new itunes?

Follow the steps given here to get your iPod synced to your new computer without data loss...
https://discussions.apple.com/docs/DOC-3141

My computer crashed so i had to reformat, but the only problem is i lost my old itunes account, had to download new version. Now i have an ipod full of music but how can i place all my music I have on the ipod into my new itunes account??

my computer crashed so i had to reformat, but the only problem is i lost my old itunes account, had to download new version. Now i have an ipod full of music but how can i place all my music I have on the ipod into my new itunes account??

Not if you first do a sync and have iTunes make a backup. However, if your only copy of the iTunes data is in the Touch, then you need to first copy the data to a new iTunes Library using third-party software such as Phone To Mac.

New iTunes crashes my OS X

Similar Messages

Maybe you are looking for