New itunes install error - Installation package could not be opened. Verify
I Just bought a brand new computer last night. I am trying to install Itunes and get the following error. "This installation package could not be opened. Verify that the package exists ad that you can access it, or contacnt the applicaiton vendor to verify that this is avalid windows installer package"
I am running windows 7 64 bit home premium. I have verified that i have downloaded the correct itunes version itunes64setup.exe
So far i have tried
-downloading and installing all microsoft updates
-disabled all anti virus and firewall software,
-rebooting and re-downloading
-tried installing quicktime first. (gives me the same error)
-stopping and restarting windows installer
-deleted all items from the temp folder
-tried running itunes64setup.exe as admin and also in compatibility mode
-verified i have downloaded itunes64setup.exe with IE 64 bit
I am at a loss. I can not find any real solution for this problem. I am now 5 hours into trying to find an answer. This is a brand new computer and I have installed no other programs on it than what came out of the box.
Any help would be greatly appriciated!!
Well if anyone else runs into this problem, this is how i got it fixed.
I did a complete system restore to the origional factory default on the computer. I would not have thought that this would have been needed as it was brand new out of the box with nothing downloaded/changed on it.
However it worked. The only thing I can thing of, is that on the origional factory install of the software there may have been a corrupt or missing file that when I did a new install corected itself.
If you have the origional windows disk that came with the computer I would use that to completely reinstall windows. If you are like me and they didnt provide you a disk, I made a complete backup of the system to disk and made a recovery disk just to be safe before restoring the system.
Hopefully this is helpfull to someone.
Similar Messages
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While installing itunes i am getting error "this installation package could not be opened.verify that the package exists and that you can access it,or contact the appliacation vendor to verify that this is a valid windows installer package"
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
installation package could not be opened verify that the package exists and that you can access it or contact the application vendor to verify that this is a valid Windows package installler what can i do ? help me
Hi,
Firstly make sure you save it to your hard disk, and then run setup from there.
If it doesn't help, you may also try to unregister Windows Installer, and then reregister Windows Installer and check if it helps. To do this, follow these steps:
1. Press Windows Key + R
2. In the "run" box, type "msiexec /unreg", and then press ENTER.
3. Press Windows Key + R
4. In the "run" box, type "msiexec /regserver", and then press ENTER.
Besides that, You could try to create a new user to download and install the application.
Karen Hu
TechNet Community Support -
i am trying to install itunes on my computer which is running windows 7, sp1, 64 bit. i get the message 'THIS INSTALLATION PACKAGE COULD NOT BE OPENED.VERIFY THAT THIS PACKAGE EXISTS, ETC'. any ideas how to fix?
thanks jakeHello tcampbell1549,
Thank you for using Apple Support Communities.
For more information, take a look at:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Have a nice day,
Mario -
While trying to download Itunes on my lenovo laptop it tells me in an error box the following : " this installation package could not be opened verify that it exsist or contact the vendor for more info" what did i do?
Perhaps the answer provided for this problem in Microsoft's forums will help.
Good luck. -
I have had to take my pc back to factory settins, so lost my itunes, tried to install again getting message saying
the installation package could not be opened verify the package exists and that you can access it or contact the vendor to verify that this is a valid windows package,Hi
Try the following:
Uninstall iTunes and Quicktime
Reboot
in the task tray right click the quicktime icon and click exit.
navigate to the folder in program files and remove the quicktime directory and all its files.
Reboot.
Now try install iTunes and quicktime and it should work
Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. -
I have tried and tried to install itunes on my mums zoostorm windows 7 64-bit pc and it comes up with this message "this installation package could not be opened, verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package" i have tried everything that i have been told to do and nothing has worked but then i try to install it on her toshiba satellite pro windows 7 32-bit as she reset it back to factor settings she has done ALL updates she had itunes on her laptop before but when we went to install it back on the laptop it cam up with the same message as it did on the pc i would really like it if someone can please help with this problem as i am getting so annoyed with it. I have a zoostorm windos 7 32-bit laptop and i have reset that bk to factory settings and i installed itunes on there with no problems so a soultion would be really great.
Many thanks DonnaI'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/quicktime/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
this installation package could not be opened.verify that the package exists and that you can access it,or contact the appliacation vendor to verify that this is a valid windows installer package how can i istaller itunes in my laptop windows 7 64 bits
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
Itunes installation error "Installation package could not be opened"
SOMEONE PLEASEEEE HELP ME
I HAVE BEEN AT THIS FOR ALMOST 6 HOURS NOW
I AM ON THE VERGE OF HAVING A MENTAL BREAKDOWN
My iphone 4 was stolen 4 weeks ago... Ive been waiting this long for my insurance to send me a new one.. I finaly received this today.. during those 4 weeks my laptop got a virus and crashed.. I am trying to install itunes so i can actually use my phone again and im getting the below error message..
it says.."This installation package could not be opened. Verify the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package"
Someone please tell me what to do...
itunes isnt already on the laptop-never has been
I havent got Quicktime on the laptop-never have
Someone please please please help meHello JAH1961,
I recommend following the steps in the article below when getting an error message trying to install iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I am having trouble downloading Itune, icloud etc onto my Windows 7 PC and keep getting the following error message "this installation pack could not be opened, verify that the package exists and that you can access it"
tried downloading the quicktime installer, I get the same message with it too
-
THIS INSTALLATION PACKAGE COULD NOT BE OPENED, VERIFY THAT THE PACKAGE EXIS
I just purchased an IPod, now I cannot install I Tunes on my vista pc.
No matter how many times I try, it says, the installation package could not be opened, please verify that the package exists and that you hav the right to access it. contact the vendor (apple) to verify that this is a valid windows installer package.
I tried also to open this with administator priveledges, with no changes.
I tried also to re download this 3x and get the same results, on both my computers.Hi,
That did not fix the problem, same error.
But it was sort of fun to do the process!!
Can anyone help me with this?
I now tried installing an old version of i tunes, and vista "does" allow older installs, but i tunes doesn't see the ipod. the ipod sees the computer though because when i unplug it the ipod icon changes. -
To finish what it wasys is. Windows Installer package. I just got this new Dell laptop for christmas. Ad it won't let me download any kind of version of Itunes, that just keeps popping up. And it's starting to aggrivate me, how do I get Itunes?!?! HELP ME PLEASEEE.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/quicktime/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
any suggestions for this? I am running 64-bit, pop-up and firewall turned off, still get the error.
tried downloading the quicktime installer, I get the same message with it too
-
pleasee help i need music on my iphone
Hi
Try the following:
Uninstall iTunes and Quicktime
Reboot
in the task tray right click the quicktime icon and click exit.
navigate to the folder in program files and remove the quicktime directory and all its files.
Reboot.
Now try install iTunes and quicktime and it should work
Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. -
this error comes up everytime i try to install itunes or any apple product in windows 7. I have verified everything with windows and its registered and still there is no success.
If you are not already doing so, install from an Administrator account.
If you haven't already done so, download the iTunes Installer from:
http://www.apple.com/itunes/download/
Then right click on the installer and select "Run as Administrator." (Even though you are using an admin account).
If that doesn't work, try creating a new administrator account and installing from there.
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