New iTunes Store Issue

with this new iTunes why can't you no longer "Get Info" of "Multiply Items" if it has a booklet or video attached? & can i change a setting to resolve this?

but i can't sign in to the store because of compatibility issues with my OS windows 7
Could you walk us through the problem in some more detail, please?

Similar Messages

HT1420 I can not deauthorise my computer . Itunes store issue " Can not deauthorise " I think i chose some wrong items . Please help me !

I can not deauthorise my computer . Itunes store issue " Can not deauthorise " I think i chose some wrong items . Please help me !

click on the store tab on the top left of iTunes. Scroll to where it says "Authorize this computer...". Click on that and enter your apple id and password then click authorize. The reason iTunes says that your computer needs to be authorized is because it is to be sure that iTunes knows can trust your new computer

How do I sort new iTunes store searched results (ie Popularity)?

New iTunes Store (Ver. 11.0) will not let me sort search results.
I'm almost certain this was a feature in older versions of iTunes store but can't get to work in new version.
Any help would be appreciated.

I too am having this problem. Just searched for a song title which threw up around 300 results - I could always sort those by artist or album or time (this was really useful as I buy a lot of remixes and used to sort by time - just looked first at the longest, often), etc. Additionally I cant widen the columne so cant see any of the titles fully even. The whole search results page seems completely useless. Classical searches will be a nightmare with hundreds of recordings and seemingly no way of sorting and cant even see the information fully. One thing I have discovered with this awful new ITunes is that after hours of playing around many things are in fact there - just in very odd places or in different (and less user friendly) set up . . . I have also had some fantastic help through these pages - thanks everoone.
This search result glitch does seem a real mistake surely ? If nothing else it makes me FAR less likley to buy - i cant find anything ! Lets hope I"they" cotton on to that effect and sortsit out . . . .

HT2534 Hi, if I create a new iTunes Store etc account to access a European iTunes store, will this wipe all the apps I've downloaded via my UK AppleID (which I'm using across 3 different devices)?

NB. the app I'm initially interested in downloading for is the paid global/worldwide BBC iPlayer app that's only accessible outside the UK, if that helps.
Message was edited by: HayMow

Hi ...
if I create a new iTunes Store etc account to access a European iTunes store, will this wipe all the apps I've downloaded via my UK AppleID (which I'm using across 3 different devices)?
Yes.
And, your credit or debit card credentials must be associated with the same country where you reside.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article

I keep getting a session timeout message after agreeing to the new iTunes store terms. Have reset the keychain and restarted iTunes. No joy.

The message is: "Your session has timed out. Please try this operation again from the beginning." It appears immediately after I click on the I agree button. This is the first time accessing the store since I upgraded to Snow Leopard. The reply from the Apple Help person via email pointed to a web page that suggested there might be a problem with keychains so I used the Keychain Access app to verify and repair it/them/whatever. I have never used keychains and really don't see any use for it/them. I guess I can get along without new iPad apps, or maybe I'll have to...

Having the same problem on my iMac. I've tried everything to do with connection problems in the Help article re: the iTunes store with no results. Also contacted Support, which referred me to the Help article and to the Support Communities i.e. here; no dice. I get the idea that something's mixed up here; they told me it was probably my internet connection rather than an iTunes issue, but according to my diagnostics the network is working perfectly fine. It has to be something on the far end - especially since there would appear to be no less than four people with the issue.

TS3297 How can I get new iTunes store to load on my XP?

I have tried to re-instal iTunes on my XP laptop. The software installs and loads but it simply won't connect to the Apple store. It hangs until it finally stops trying. I have no issues with internet connection. It's specific to iTunes. Help!

With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Cannot create a new Itunes Store account

The story is simple, yet complicated:
I bought a used Ipad 1 here in New York where I live.
It has been wiped by the old owner and I starded using it with my Itunes account.
I never connected it to my computer to synch.
Bought 3 Apps and decided to pass it on to a friend who will be travelling to Poland with the Ipad.
Since she permanently lives in Poland; before she leaves the US we are trying to establish a new account for the polish App Store.
App Store allows her to enter all new info including Poland as a country and her home address, but upon clicking on NEXT as the last registration window on the Ipad, a dark rectangle shows up where the registration has been entered and NOTHING happens!!
So we gave up trying to register on the IPad and tried it on my MAC.
All went smoothly and the regstation went through including confirmation and account verification by emai.
We went back to the Ipad's App Store trying to download a free App just to test the system, but again we get the dark rectangle after initial entry of credit card info.
Nothing else is showing up. No explanation of any kind.
What is going on? Is there a conflict trying to sign up with identity in Poland, but travelling in the USA?
I also tried logging into Itunes Store from my Mac, using her credentials, but are being asked to enter additional billing info. Upon entering her Visa from a polish bank, we get a message that an account cannot be created. No further explanation is being given.
Please help!!

http://docs.info.apple.com/article.html?artnum=301958
In the resulting screen, create your new Music Store account. You will have the option to enter credit card information; if you do not wish to do so, click the None button on the Payment screen.

More iTunes Store Issues

Last night I tried to download a free TV show from ABC's Million Hit Lowdown (Desperate Housewives / Remember) - it downloaded 1.9 MB within the first few seconds and then stopped. I tried pausing the download and restarting a few times, restarted iTunes several times, then gave up last night and tried this morning and it is still stuck in the same place. Last night I was curious as to if I could download anything else with any problems, so I purchased a song and it downloaded fine (yet at the same time, the TV show download was still stuck). I have a cable modem and generally TV shows download fairly quickly. Last night was the first time I used the iTunes store with iTunes 7.

I noticed tons more memory getting chomped by itunes 7 than ever before, esp. during downloads. Could that have been the issue here? (though I notice you're running G5 dual, so probably not)
12"powerbookG41.5ghz Mac OS X (10.4.7) 768 MB RAM
Message was edited by: aphasiasticus

HT1491 iTunes Store issues

I bought a season pass for a tv show and have had no problems until yesterday when I tried to watch an episode it gives me an error that I don't have authority to access? Any ideas pn what might be wrong?

Many thanks.
I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Starbucks iTunes store issues

When I went into Starbucks today I ran into an issue with iTunes. First it wouldn't let me connect to the store without having first getting the Txt message from ATT which allows me to use the free wi-fi. I suspect they changed that part of iTunes since wi-fi is free now for iPhone users. Second, and this issue only happened after upgrading to 2.2, when I go into the iTunes store I can no longer see the Starbucks portion of the store. I've looked around the forums and have tried what others have said and still no luck with connecting to it. I suspect it's not showing up since 2.2 added podcasts to the store menu and I've tried to swipe the bar over to see the starbucks tab but that didn't work.
I also googled the issue and found nothing on that since I wondered with they quietly closed the Starbucks iTunes store on iPhone since 2.2 came out. To be clear I have accessed the store before at the same Starbucks that I went today so I know for a fact that they have it. This was the first time I've been unable to look through the store at Starbucks, but every other portion of iTunes worked just fine.

Today I went to a different Starbucks and the Starbucks iTunes store worked. The one I go to regularly probably was just having issues. What the store does is it removes the podcast and downloads tab and puts them in their own option that says more. The Starbucks icon shows up first and works just as before.

HT1926 iTunes Store issues

My iTunes works fine until I try to go to the iTunes Store, then it won't open the store and itunes completely shuts down. I tried uninstalling itunes and downloading it again, but this same issue keeps happening. Therefore, I am unable to access iTunes Store= VERY FRUSTRATING!!!!!
Microsoft Windows 7 pc

Hi, cl2azybeautiful.
Thank you for visiting Apple Support Communities.
Issues connecting to the iTunes Store can be due to multiple causes and not always a simple fix. I would recommend going through each of the steps in the attached articles below. Be sure to test the results after processing each step.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/ts4123
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Cheers,
Jason H.

Search function lost in new itunes Store

You used to be able to search podcasts and get lists that you could rank by popularity. The search function has been severely reduced in the newest itunes store.
Now all you can get is thumbnails with no details.

I'll echo this. Look up Classical Music, anything there is nigh impossible to find. Telling me that a song is "symphony no. 9 movem...." is useless. I don't care, I know that. What I want to see is the movement. But I can't. Or how about dance remixes? I know the name of the song, I'd like to be able to see the actual remix name.
On top of that, you can't even choose what you want to view by. If I am searching for all the U2 songs, I don't need to see that the artist is U2. I'd much rather use that space for more productive things.
I simply cannot understand who at Apple thought this was a "better" user interface. Sacrificing user operability for a "spiffy" new makeover is not what I would expect from Apple.

The new iTunes store front is crap

I can't browse like I used to. A store is for browsing. I can't anymore. iTunes decide for me. Example? go to , say music videos. Click on show all and you get 'Top music videos'. Not all, just what iTunes elects for you. I might as well go to a high street store. New iTunes *****!

http://www.apple.com/feedback

Very confused with iTunes Store issues

Dear all,
I am a Mac user who owns several mac computers and several iOS devices.
I have become very confused over my rights concerning my specific Apple iD.
I understand that when purchasing DRM free music from iTunes (256 bit - it appears as Purchased AAC audio file) on my main Mac computer, then I can play this music to as many computers I have, not only 5. Is this correct?
I remember at some point that on one of my other Mac computers ( my secondary computer - a Mac Mini) I was able to listen to my music purchased, in the past, on my main computer, by having it streamed (not downloaded) from the iCloud onto my secondary computer. Somehow this has been lost recently. Now I am faced with the task to authorise my secondary computer, which I cannot do, because I have 5 computers already authorised.
What am I doing wrong?
Has iTunes 11 changed anything in this respect?
Any help will be most appreciated.
Merry Christmas and best regards
Andreas

Limnos wrote:
err = -50 when downloading from store - https://discussions.apple.com/thread/3697501 - delete incomplete downloads from downloads folder as per http://support.apple.com/kb/TS3297
iTunes Store: "Error (-50)" when downloading purchased content - http://support.apple.com/kb/TS1583
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html
I had tried all these, deleting 'Downloads' folder in 'iTunes Media', creating a new user (administrator) account and downloading movie with the new account, following error -50 trouble shooting steps, but none of them worked. I did contact iTunes customer service. In addition to what listed above, they also suggested I download the movie using another computer and transfer the file to my macbook air, which has nothing to do with my problem at all.

ITunes store issue .. blank white screen

Ever since updating to the iTunes 11.1 earlier in the week, every time I go to access the iTunes Store it fails to load properly and i'm left with a blank white screen. Ive tried reinstalling/repairing itunes but both failed to help olve the issue.

Hello jdtv05,
I found a few of articles that might help with the issue you are experiencing with the iTunes Store.
First, I recommend reviewing the steps in this article:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
If you are still not able to access the store, I recommend continuing with the following articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M.

New iTunes Store Issue

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