New ITunes unable to Play videos Help please!

I recently transferred all my videos and music over from my old itunes which was on a desktop to my new laptop. The music plays fine and I can watch and listen to music on my new ipod which has been synced to this computer. I am however having an issue watching videos through itunes itself, all i get is a funky green screen and the audio. Any ideas?
Thanks, appreciate the help!

Unfortuneatly at this point, mant people are having play back problems with any DRM video...some people seem to work, a large portion do not. The problem seems to be one of 3 things:
- A grey screen with no sound or video
- A grey screen with no sound or video, and apple prompt the account to be re-authorized over and over again, even after it is authorized and music is playinf
- A green screen with sound but no video
Unfortunately I have tried all of the fixes suggested (seach for my posts, you will see what I have tried), but apple support is unable to help me and many others...and we're out in the cold. My suggestion: NON DRM all the way, it just works, quicktime and itunes play any NON DRM, unfortunelty, thats not the way its all going, so...you have to make a choice now...walk on the dark side or...wait..and hope......that apple will eventually come up with a solution. I'll put my faith in the Dark Side for now...evil just works.

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New iTunes, film keeps freezing! Help please!

I have the new iTunes (not sure which version to be honest, whichever was the last to pop up!) and have since downloaded a film from the apple store. It finished downloading and I am now trying to watch it but it won't go 30 seconds without freezing! It then seems to fast forward itself for a couple of seconds to catch up to the point where it should be! Very frustrating as it is the first film I have bought from itunes!!! I have since tried to download another version of itunes, and then tried to play it on Quicktime and it still freezes! Does anybody know how I can get it to play properly!? Help is appreciated.

From Robert:Lorge Posted: May 29, 2007 8:02 PM
I may have solved the problems: I am now trying the troubleshoot file someone else posted on a similar problem:
<http://docs.info.apple.com/article.html?artnum=302856>
http://docs.info.apple.com/article.html?artnum=302856
The batch file didn't solve it, but deleting the first preference file: iTunesPref.xml seems to have worked, what it has done so far, on re-clicking on iTunes is that a whole bunch of podcasts downloaded that were not there before (some older ones I may have previously deleted or never downloaded under the podcast subscriptions, am not sure which) and itunes recreated a new preference file. In any event itunes has not frozen yet (half hour to go before podcast updates). Anyway I recommend you to look at the troublshoot page. It should be put at the top of these discussion lists, to save us all several hours of searching for solutions.
All my kindest best wishes, I am,
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[email protected]

New Problem - Unable to Play Videos

Our U300s ideapad isn't able to play quicktimes via web browsers. It plays flash streaming video no problem, like off sites like youtube. And if we download the quicktime to the hard drive, then we can play it fine. But if we try to play it via a browser, we just see a black screen, but we do hear the video's audio track. We've updated quicktime and the graphics driver, still the same issue. It happens the same in explorer, chrome and firefox.
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hi mstasiuk,
If you're using Internet Explorer, can you check if the addons below are enabled under Tools > Manage Addons.
QuickTme Object
QuickTmeCheck Class
If it's enabled, try to clean install a fresh copy of Quicktime by removing all quick time files
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Folder
C:\Program Files (x86)\Quicktime
File
C:\Windows\syswow64\Quicktime.qts
C:\Windows\syswow64\QuicktimeVR.qts
3. Reboot the machine and reinstall a fresh copy of Quicktime.
4. Try to play a quicktime trailer using this link
Note:
You must use 32bit version of Internet Explorer for Quicktime to work.
Hope this helps
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Faulting module name: QuickTime.qts, version: 7.73.80.64, time stamp: 0x50890e53
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Response: http://oca.microsoft.com/resredir.aspx?SID=7277&iBucketTable=1&iBucket=-
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Cab Id: 0
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P2: 11.0.1.12
P3: 50c8fc7e
P4: QuickTime.qts
P5: 7.73.80.64
P6: 50890e53
P7: c0000005
P8: 00880aba
P9:
P10:
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Report Status: 0
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