New iTunes Upgrade bug - disallows connection to iTunes store

I just installed, re-installed, repaired, flushed DNS cache, removed firewalls, disabed pop-up blockers - EVERYTHING...and my iTunes store will not connect due to a time out error.
Any idea when this will be fixed?

I just installed, re-installed, repaired, flushed DNS
cache, removed firewalls, disabed pop-up blockers -
EVERYTHING...and my iTunes store will not connect due
to a time out error.
Any idea when this will be fixed?
I am having the same exact issue and need to know how to fix this problem as well.

Similar Messages

How do I sort new iTunes store searched results (ie Popularity)?

New iTunes Store (Ver. 11.0) will not let me sort search results.
I'm almost certain this was a feature in older versions of iTunes store but can't get to work in new version.
Any help would be appreciated.

I too am having this problem. Just searched for a song title which threw up around 300 results - I could always sort those by artist or album or time (this was really useful as I buy a lot of remixes and used to sort by time - just looked first at the longest, often), etc. Additionally I cant widen the columne so cant see any of the titles fully even. The whole search results page seems completely useless. Classical searches will be a nightmare with hundreds of recordings and seemingly no way of sorting and cant even see the information fully. One thing I have discovered with this awful new ITunes is that after hours of playing around many things are in fact there - just in very odd places or in different (and less user friendly) set up . . . I have also had some fantastic help through these pages - thanks everoone.
This search result glitch does seem a real mistake surely ? If nothing else it makes me FAR less likley to buy - i cant find anything ! Lets hope I"they" cotton on to that effect and sortsit out . . . .

HT2534 Hi, if I create a new iTunes Store etc account to access a European iTunes store, will this wipe all the apps I've downloaded via my UK AppleID (which I'm using across 3 different devices)?

NB. the app I'm initially interested in downloading for is the paid global/worldwide BBC iPlayer app that's only accessible outside the UK, if that helps.
Message was edited by: HayMow

Hi ...
if I create a new iTunes Store etc account to access a European iTunes store, will this wipe all the apps I've downloaded via my UK AppleID (which I'm using across 3 different devices)?
Yes.
And, your credit or debit card credentials must be associated with the same country where you reside.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article

I just loaded iTunes 10.5 on my new windows 7 and cannot connect to the store

It sees my phone, syncs, shows my tunes, but I get a blank screen when I try to connect to the store or the help page. When I click on "View My Account" from the Store tab, I get my account info, but only as a text list - no graphics. I ran diagnostics from within iTunes (passed every test) and sent screen shots to support, but was unsuccessful in getting anyone to respond. I'm sure it's a setting somewhere within Windows (maybe???) because I can connect from other computers at my office, just not mine!

No problem, wha. Actually, I'd wanted to speak to you about this one anyway. (Apologies if I'm late to the party about the issue again.)
There's a good solid hint that this one affects Safari for Windows page loads as well as iTunes Store loads. (Presumably, it's via interference with the webkit engine for both applications.) Just the one example to work from so far:
Re: iTunes Store & Safari Won't Load
... but since coming back to ASC last year, I'd also seen some otherwise-mysterious systemwide SfW page-load failures (over at Safari) that I think might bear further investigation along these lines.

I keep getting a session timeout message after agreeing to the new iTunes store terms. Have reset the keychain and restarted iTunes. No joy.

The message is: "Your session has timed out. Please try this operation again from the beginning." It appears immediately after I click on the I agree button. This is the first time accessing the store since I upgraded to Snow Leopard. The reply from the Apple Help person via email pointed to a web page that suggested there might be a problem with keychains so I used the Keychain Access app to verify and repair it/them/whatever. I have never used keychains and really don't see any use for it/them. I guess I can get along without new iPad apps, or maybe I'll have to...

Having the same problem on my iMac. I've tried everything to do with connection problems in the Help article re: the iTunes store with no results. Also contacted Support, which referred me to the Help article and to the Support Communities i.e. here; no dice. I get the idea that something's mixed up here; they told me it was probably my internet connection rather than an iTunes issue, but according to my diagnostics the network is working perfectly fine. It has to be something on the far end - especially since there would appear to be no less than four people with the issue.

Cannot create a new Itunes Store account

The story is simple, yet complicated:
I bought a used Ipad 1 here in New York where I live.
It has been wiped by the old owner and I starded using it with my Itunes account.
I never connected it to my computer to synch.
Bought 3 Apps and decided to pass it on to a friend who will be travelling to Poland with the Ipad.
Since she permanently lives in Poland; before she leaves the US we are trying to establish a new account for the polish App Store.
App Store allows her to enter all new info including Poland as a country and her home address, but upon clicking on NEXT as the last registration window on the Ipad, a dark rectangle shows up where the registration has been entered and NOTHING happens!!
So we gave up trying to register on the IPad and tried it on my MAC.
All went smoothly and the regstation went through including confirmation and account verification by emai.
We went back to the Ipad's App Store trying to download a free App just to test the system, but again we get the dark rectangle after initial entry of credit card info.
Nothing else is showing up. No explanation of any kind.
What is going on? Is there a conflict trying to sign up with identity in Poland, but travelling in the USA?
I also tried logging into Itunes Store from my Mac, using her credentials, but are being asked to enter additional billing info. Upon entering her Visa from a polish bank, we get a message that an account cannot be created. No further explanation is being given.
Please help!!

http://docs.info.apple.com/article.html?artnum=301958
In the resulting screen, create your new Music Store account. You will have the option to enter credit card information; if you do not wish to do so, click the None button on the Payment screen.

TS3297 How can I get new iTunes store to load on my XP?

I have tried to re-instal iTunes on my XP laptop. The software installs and loads but it simply won't connect to the Apple store. It hangs until it finally stops trying. I have no issues with internet connection. It's specific to iTunes. Help!

With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

New iTunes Store Issue

with this new iTunes why can't you no longer "Get Info" of "Multiply Items" if it has a booklet or video attached? & can i change a setting to resolve this?

but i can't sign in to the store because of compatibility issues with my OS windows 7
Could you walk us through the problem in some more detail, please?

Search function lost in new itunes Store

You used to be able to search podcasts and get lists that you could rank by popularity. The search function has been severely reduced in the newest itunes store.
Now all you can get is thumbnails with no details.

I'll echo this. Look up Classical Music, anything there is nigh impossible to find. Telling me that a song is "symphony no. 9 movem...." is useless. I don't care, I know that. What I want to see is the movement. But I can't. Or how about dance remixes? I know the name of the song, I'd like to be able to see the actual remix name.
On top of that, you can't even choose what you want to view by. If I am searching for all the U2 songs, I don't need to see that the artist is U2. I'd much rather use that space for more productive things.
I simply cannot understand who at Apple thought this was a "better" user interface. Sacrificing user operability for a "spiffy" new makeover is not what I would expect from Apple.

The new iTunes store front is crap

I can't browse like I used to. A store is for browsing. I can't anymore. iTunes decide for me. Example? go to , say music videos. Click on show all and you get 'Top music videos'. Not all, just what iTunes elects for you. I might as well go to a high street store. New iTunes *****!

http://www.apple.com/feedback

Ho do I search for a specific song in the new itunes store? The search button is missing.

I have always searched the iTunes store for specific songs by the song title and not by the album or artist. Is this still possible? I have spend an hour looking and have not found any way to search inside the store.

If you are missing the Search field you may be missing the entire top section, together with the progress bar when playing and the red, yellow and green buttons. This can happen if iTunes overlaps the top of the screen (which of course it shouldn't do).
If this is the case, click and drag on the very bottom right-hand corner of the window (when in Library/Music or the iTunes Store) and drag upwards to reduce the height of the window. Then click on the bottom bar and drag downwards.

Right click get info menu missing in new itunes store

Before the update if i couldn't get the album artwork for an album i had imported from a CD i would find album and one of its tracks on the store, right click it and select "get info". I would then see a dialogue box containing the pertinent information about the song such as title, artist name, composer, album artist, year, track number. If i then copied this information into the "get info" box of the song in my itunes library and tried to get the album artwork again, more often than not it worked.
now when i load up the itunes store and find the song i want to check the tags for i can no longer right click on it to get the information, i can only left click it to play a sample.
is it possible to access the "get info" information in the store anymore, if not does anyone have any good suggestions for fixing the tags on songs so that itunes recognises them and will download artwork for them and recognise them for genius.
thanks
Matt

I havent tried it yet, but a partial solution appears to be downgrading.
this will at least get the functionality back,
this thread explains the process:
http://discussions.apple.com/thread.jspa?messageID=10220492&#10220492

New rMBP 13, unable to connect Mac App Store at all.

I just brought a rMBP 13, but I wasn't able to open the Mac App Store in China at all.
Mac info is OSX 10.8.2 and network is fine. After searching the website for help but nothing useful, I really upset by this situation.
Plz help!!!Thx!!

Thx very much....but I could open the website and the itunes store....
After I tried typing following orders in Commonds, the problem solved:
rm ~/library/preferences/com.apple.appstore.plist
rm ~/library/preferences/com.apple.storeagent.plist
rm -rf ~/library/preferences/byhost/*
hope can hlep others

New iTunes Store Songs Cut Off Early

I just downloaded two new songs from the Store. Each cuts off and ends with about a minute left. Having paid for both songs, I expect them to play. Is this fixable?

I have the same problem. It's disappointing that there aren't more replies to this issue two years later. I just delete the song from iTunes and then delete the song file in the iTunes Library. Then I go back to the store and redownload it. It asks if you would like to "purchase" the song again. Say Yes. You can download the song for free(You won't have to pay again). Then you have to listen to that song to see if it's complete. Sometimes I have to do this several times before I finally get the full song WHY??? When there are several songs on one album that are incomplete this can be a very tedious process. I bought an album today and a few of the songs are cut off like this. So I'm off to try to get my money's worth...

New iTunes Store Apps Page/Where has more detailed 'CATAGORIES' menu gone?

Maybe I'm missing something, but I cant seem to find the catagories menu on the new iStore Apps page...?
The only choices I see are:
1-New & Noteworthy
2-What's Hot
3-Staff Favorites
4-Top Paid
5-Top Free
and that's it....
Where are the more detailed catagories, such as Navigation, Games, Navigation, Health & Fitness & etc...? The list used to run down the left side of the page..?
Thx

Where did the music from your actually phone come from? that library? Did you delete the files ?
If you purchased them on Itunes, easiest thing to do is going into Purchased Items and re-download them to the PC.

New iTunes Upgrade bug - disallows connection to iTunes store

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