New iTunes will not install there is a problem with the GEARAspiWDM driver
THe message says exactly this:
"Unable to install the GEAR driver set at this time. THe GEARAspiWDM service use by the GEAR driver set is scheduled to be deleted during the next system reboot. Please reboot the system and run iTunes again."
Ive rebooted about four times and it hasnt helped. What should I do??
With that one, let's try getting an installer log to the Apple engineers for a look.
1. Open a command prompt window. (Start menu -> Run. Type in "cmd". Hit return.)
2. Drag and drop iTunesSetup.exe onto the window so that the full pathname of the file is at the command line prompt.
3. Type in a space, then the following line:
/l*v C:\log.txt
4. Hit return.
5. The installer will create a log file:
C:\log.txt
Find that file and send it as an attachment to this email address: [email protected]
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing
Similar Messages
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Do I have to buy Lion or snow lepoard or is there a way to updated from OS X 10.4.11?? I have a new ipod that will not work without the ne itunes, but the new itunes will not install without a newer vesion of Max OS X. Help please
Need to know your Mac model. If it's a PowerPC, the max OS is Leopard 10.5.x. If it's an Intel procesor, you can upgrade to Snow Leopard (for $29) & later to Lion.
*Mac OS X 10.5 Leopard installation system requirements*
http://support.apple.com/kb/TA24950
Leopard is no longer available at the Apple Store *but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753)*.
Installing Mac OS X 10.5 Leopard
http://support.apple.com/kb/HT1544
Mac OS X 10.5 Leopard Installation and Setup Guide
http://manuals.info.apple.com/en/leopard_install-setup.pdf
After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
Cheers, Tom -
I have windows 7 64 bit but the new itunes will not install because it can't find itunes64.msi. I have searched evertwhere on my pc. In addition, I can't uninstall the itunes and reinstall for the same reason. I can't upgrade for my icloud account.
Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch -
ITunes will not install correctly on my PC with Windows 8. Any hints?
iTunes will not install correctly on my PC with Windows 8. Any hints?
The error message reads:
iTunes.exe - Entry Point Not Found
The procedure entry point ADiAdlD_AcquireMatchSlotIfNecessary could not be located in ghe dynamic link library C:\Program Filess(x86)\iTunes\iTunes.dll.See this User Tip by turingtest2
Troubleshooting issues with iTunes for Windows updates -
I can download yosemite but then it will not install? I am stuck with the icon on the dock with the downward arrow in it but when I double click on it or try to open it nothing happens. Thanks.
This is a DUPLICATE request.
:See response in https://support.mozilla.com/questions/893523#answer-271175 -
Trying to install iTunes to older laptop running Windows XP, getting message during install "There is a problem with the Windows Installer Package".....
Here's the iTunes installation troubleshooter for Windows:
http://support.apple.com/kb/HT1926 -
I recently upgraded from an 80 to 160GB Classic but only some of the artwork in iTunes is synching. There was no problem with the old 80Gb classic. any suggestions?
here is an interesting thing: take the iphone and set lock screen to never. Now make an email with siri--be sure to activate her with call button. get to the body and get some text in there. then just stop talking. LOCK SCREEN APPEARS!!!!!! and of course you draft is gone.
There does seem to be a work around for some--maybe all these issues. Don't use the call button--use the buttons on the phone.
Siri seems to behave properly with scenerio above---sans call button. She does not go to lock. -
My station is listed on Itunes Radio stations, but there's a problem with the connection. Does any body help us regarding this issue? The station name is KRAL FM under the Top 40 / Pop category
My station is listed on Itunes Radio stations, but there's a problem with the connection. Does any body help us regarding this issue? The station name is KRAL FM under the Top 40 / Pop category
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I can't make a purchase with iTunes because it says there's a problem with the connection. How do I fix this?
Morning Gjakleinmark,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario -
I keep getting this message when trying to upgrade to Itunes 10.5.1
Driving me nuts trying to upgrade. What can I do to correct this?
"There is a problem with the Windows Installer package.
A program run as part odf the setup did not finish as expected .
Contact your support prersonel or package vender"Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that. -
Driver Scanner will not update, there is a problem with proxy sttings and the firewall
Driver Scanner will not update. It says there is a problem in connecting to the Uniblue browser.
Also there is a problem with the proxy set up and the firewall.With that one, let's try getting an installer log to the Apple engineers for a look.
1. Open a command prompt window. (Start menu -> Run. Type in "cmd". Hit return.)
2. Drag and drop iTunesSetup.exe onto the window so that the full pathname of the file is at the command line prompt.
3. Type in a space, then the following line:
/l*v C:\log.txt
4. Hit return.
5. The installer will create a log file:
C:\log.txt
Find that file and send it as an attachment to this email address: [email protected]
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing -
I created one apple I'd when I started using the iPad. After some days, I had to create a new apple id
as there was some problem with the first one. Now at some places still my old apple Id is appearing. Pls adv how I change this to my new apple Id.Anything you downloaded with the first Apple Id will forever be tied to it, and will always require it to update.
The question here is, why did you think you needed to create a new Apple ID? What was the problem with the first one?
To get rid of th old one, you'll need to delete everything you downloaded with it, and then sign out of the ID in several places around the iPad.
Go to Settings->iTunes & App Stores->Apple ID->Sign out.
Repeat the process, for Facetime, Messages, Mail and any other App you need to sign out of. -
ATTN: APPLE ; iTunes will not open. Many customers/users with the same issu
First of all, I know I am not the first person to post about this nor will I be the last. However SOMETHING needs to be done about this ridiculous problem.
I was using iTunes 8.X prior and I upgraded to 9.0.1 a couple of days ago. Ever since then I have had nothing but headaches when attempting to get iTunes to work so I can work with my iPhone.
I followed previous instructions by other users on this forum. Here is the list of steps I took.
1. Uninstalling iTunes + Quicktime completely. Reinstalling shortly therafter.
2. Ensuring no codecs were interfering (mpcstar, et cetera).
3. Cleaning the registry.
4. Cleaning the SC Info.sidb and SC Info.sidd files from \ProgramData\Apple Computer\iTunes\SC Info
5. Turning off different services or restarting them. This includes Bonjour, Apple Mobile Devices, iPod Service. There IS an interesting note about this later on.
6. Running 9.0.1 on a fresh install of Vista Home Premium on a notebook.
+** No errors were ever given for this issue on either system inside of event viewer or when attempting to execute iTunes. The iTunes.exe will show as active in Processes at 13-15mb and does nothing. At times a smaller, and SECOND process of iTunes.exe will appear at 2-3mb then disappear after a few seconds.+
All of this and it goes nowhere good.
Generally, after rebooting my computers iTunes will start once if at all. However this is not guaranteed. The fact that I have to restart constantly in order to have a small attempt at getting iTunes to execute correctly is absurd.
I noted in 5. that messing around with the services produced one interesting event. When I stop the Apple Mobile Devices service iTunes will load. Although when doing this it will of course NOT detect my iPhone. Even if I load iTunes and start or restart Apple Mobile Devices it of course will not see it.
As aforementioned I am not the only customer and user to have this issue. There is clearly a problem with 9.0.1 and many others will agree. It might not be happening to everyone (lucky for you lot) however it is nonetheless unfair that we who are experiencing difficulties are not seeing a resolution.
If anyone has ideas about what else could potentially be done to remedy this I would greatly appreciate your help. As I am sure others will also.
Thank you for your time and help.
Message was edited by: aetheryteYou are not addressing Apple here.
You may leave feedback for Apple at:
http://www.apple.com/feedback -
Hi, can someone please help? My sons new ipod touch 4g is not responding to any attempts at restore, and is not recognized in itunes or my computer. My laptop is working ok as it originally set up the ipod but when i connected it again it told me there was an update available, that's when it all went pear shaped. Just two days later we purchased an ipad which we had no problem with syncing on the same laptop using the same usb port. I can't even charge the ipod as the screen does not change from the 'connect to itunes' symbols. I've also tried charging it on a docking station, to no avail. I've done everything that's been suggested in the forums so if anyone knows anything, please let me know!
Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Above is from:
iTunes: Specific update-and-restore error messages and advanced troubleshooting -
How do I connect my Iphone 3GS to my new laptop? Downloaded Itunes only to be told there is a problem finding my 'pairing' don't know what this is, any ideas?
You might want to take a look at Printopia....although you may find that you need to have the printer connected directly to your computer for this work.
If you try it out, please post back with your results.
http://www.ecamm.com/mac/printopia/
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