New JVC GY-HM100u won't work with Premiere Elements 4...?????Help

Does anyone know if, and why Premeire Elements 4 w
ill not work with JVC GY-HM100U camera?
The video uploads into premeire 4, but I have no audio. Please help.
Eric

Eric
You really need to define what you are recording with that JVC camcorder and trying to edit in Premiere Elements 4. Are you recording AVCHD (represented as MPEG4 AVC/H.264) and frame size 1920 x 1080 30 frames per second OR 1440 x 1080 30 frames per second OR what might be AVCHD Lite (MPEG4 AVC/H.264) but with the lesser resolution of 1280 x 720, 30 frames per second?
AVCHD is not supported by Premiere Elements 4. AVCHD support for Premiere Elements exists for versions 7 and 8. There is a special case where, with certain Sony Vaio and Sony Add On, you end up with AVCHD support for your setup. As I recall, in the days of Premiere Elements 4 users who did not have this special Sony Vaio, they needed to convert the AVCHD to a non AVCHD format in order to work with it in Premiere Elements 4.0 (with 3rd party software).
To avoid the speculation, best to download and install the first utility named gspot and give us a read out for Video Codec: Name: Status; Audio Codec: Name: Status; frame rate, frame size, etc. Be sure to indicate what the file extension is for these videos (.mov, .mp4, .m2t, .mts, .m2ts, or other.
http://www.headbands.com/gspot/v26x/quick_start.html
From what I have read this camcorder does not record SD, but is probably recording AVCHD and HDV. If I am on the right track with this one, have you taken time to look at Premiere Elements 4 with other JVC formats, like HDV, besides whatever you are using now?
ATR

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