New keyboard on DV7-4069WM

Hello,
I have a Pavilion DV7-4069WM laptop.  I replaced the keyboard as I broke it when I took it out to clean it.  I installed the new one to the best of my knowledge, having done similar replacements on other laptops.  However, it does not work, in either OS that I use (Win7 or Ubuntu 10.04) or in BIOS.
The locking mechanism (a plastic bar that snaps down) is broken and does not lock in like it would if the pin hinges were still intact.  I am sure that the ribbon cable is in place though, and am still having no luck.  
Do you have any thoughts or is there a support center that I can call and/or send my laptop to to have this fixed?  I am forced to use a USB keyboard attached to the keyboard which rather limits the portability of it being a laptop.
Thanks,
-Steve

If the locking bar is broken and not able to hold the ribbon cable in place, then there is no way to repair this.
 You can sometimes find a defective motherboard for your model that has the locking bar intact, these can be found on e-bay.
 The only other way to repair it is to replace the motherboard and if you were to send it in to HP, that is what they would do.

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