New laptop and installed itunes.  won't recognize my ipod nano

I bought a new laptop.  It has windows 8.  when I connected my ipod nano it would not recognize it and pull in my data on the ipod

iDevices are not backup devices.
Copy the ENTIRE iTunes folder from the old computer to the new computer.

Similar Messages

  • I got a new laptop and installed iTunes and plugged in my iPod but it won't get recognized on iTunes or in my computer, the computer says unknown device found and that the software was not successfully installed.

    I got a new laptop and installed iTunes and plugged in my iPod but it won't get recognized on iTunes or in my computer, the computer says unknown device found and that the software was not successfully installed. What shall I do ? I tried reinstalling so many times and everything else I could find. Please help!

    Hello MArk.wijesinghe,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at this article:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Best of luck,
    Mario

  • HT1386 I recently bought a new laptop and installed itunes. I was trying to sychronize my ipad and iphone, but it seems that the itunes was unable to recognize the devices. Can you tell me how I can solve this problem?

    I recently bought a new laptop and installed itunes. I was trying to sychronize my ipad and iphone, but it seems that the itunes was unable to recognize the devices. Can you tell me how I can solve this problem?

    how new is the Notebook ?
    Also double check your firewalls and virus protection that they are not blocking any ports also make sure you are plugging in the fastest USB

  • Itunes won't recognize my ipod nano 2nd gen anymore?

    itunes won't recognize my ipod nano 2nd gen anymore. it just charges it???

    Refer to this article:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538

  • ITunes and my PC won't recognize my iPod Nano (2nd gen.)

    Just this morning, my iPod nano (2nd gen.) stopped getting recognized in my iTunes and on my computer hard drive. It still charges when it's plugged into the computer, but the device is not recognized otherwise. What is going on?? Thanks!

    p.s. I also connected it to my husband's laptop and his iTunes wouldn't recognize the device either (if that helps).

  • Itunes won't recognize my ipod nano 5th gen. it's recognized by the computer, but I get a message from itunes that says an ipod has been detected, but it couldn't be identified properly. i did all of the steps on the ipod assistant. unistalled and reinsta

    Itunes will not recognize my Ipod Nano 5th g. It shows up on my computer. But Itunes gives me a message that says "An ipod has been detected, but it could not be identified properly. I did all the steps in the ipod assistant. Unistalled and reinstalled drivers and itunes. restarted ipod and even erased everything. It is recognized by other computers. And itunes recognizes my iphone fine.  please help.

    Have you restarted your computer?  iTunes updated? 

  • I updated to ios6 and now iTunes won't recognize my iPod.  I have done all the roubleshooting suggested but still no go.

    Ever since the ios6 update, my iPod is unresponsive and iTunes doesn't recognize the device.  I have uninstalled and reinstalled iTunes and stillno change.  I have followed all the recommended steps from the apple support page.  Any suggestions?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • Itunes won't recognize my ipod nano, and my computer is only recognizing it as a storage device. How do I fix this? I want to add music...

    I have tried reinstalling itunes, but it didn't help. ANy suggestions?

    iPod not recognized in 'My Computer' and in iTunes for Windows
    Call U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273) to register your iPod Nano.

  • New laptop with  Windows 8 does not recognize my ipod nano and I cannot download new songs I bought on i-tunes

    Why can I not download my new purchases from i-tune onto my i-pod nano after I pûrchased a new laptop with Windows 8?

    See:
    http://support.apple.com/kb/TS3716
    If you need further help, post in the iPod Nano forum. This is the iPod touch forum. They use different drivers.

  • My computer & itunes won't recognize my ipod nano is connected

    So my brother got an ipod nano, the the original version with only the colored front panel or whatever, and then I got am ipod nano, the second or newer version and we run them off of the same computer. Well his is no loger in use since it went through the washing machine, anyways I tried to import a cd on my itunes, it worked but itunes wouldn't let me sync (or whatever its called) the songs onto the ipod. So I went back to some little fold up booklet that came with the ipod and it said to put songs from a cd onto your ipod that you have to click on ipod under devices. but the only thing that shows up under devices is the cd that i'm importing not the ipod even though it's connected it also said was that when you plug your ipod into itunes it will show automatically come up. it doesn't. the ipod only charges. so it could be many different things: 1. my itunes isn't compatible with the newer version ipod. 2. it could be my computer. although its only 3 years old and its a Windows XP or 3. its just the ipod. The ipod nano works completely normal, no problems. This is the first time i've ever tried putting on songs from a cd before. I also tried uninstalling itunes from my computer and then re-installing to see if the newer version ipod nano would work by itself. but that didn't work either. under file, edit, options, or something (one of the headings) I went to preferences and clicked on ipod and it said "not connected" but it was. I have no idea what's wrong. i only have 18 songs so far on it too so it's not overused or anything. I also forgot to mention that I installed itunes from the disc that came with my ipod nano, not from this website. at this point in time i don't have itunes installed on my computer because there's really no point. If anyone understands my really confusing issue, help me!! Simplified: My computer doesn't recognize that my ipod nano is plugged in and I've tried two different USB cables so that's not it.
    Philips   Windows XP  

    Try: http://discussions.apple.com/thread.jspa?threadID=743515&tstart=15

  • Itunes won't recognize my ipod nano 4th gen (or any other ipod) as a device

    i've had my ipod nano 4th gen for as long as 4th gen's have been around.  never had a problem with it or itunes.  until now.  all of a sudden, when i plug my ipod in to sync the new music purchased, itunes doesn't even recognize my ipod.  "devices" never even comes up.  "sync ipod" under file isn't highlighted.  my ipod only shows as charging.  since this problem occurred, i've tried my husband's ipod and it isn't recognized.  i've used numerous cords in both USB ports.  i've uninstalled and reinstalled itunes.  nothing is working!  any suggestions would be greatly appreciated!!!!

    Here'sa link that might help
    p://support.apple.com/kb/TS1363

  • My Itunes won't recognize my Ipod nano 6th, did the troubleshooting

    Hey,
    So I have an Iphone 4s and I had the same problem with it and solved it by the "verify that the apple mobile device usb driver is installed". It wasn't installed and I installed it by the steps and now it works.
    Tried to do the same to my Ipod nano 6th, and when I'm trying to install the driver (as I did with the Iphone, and as it says in the troubleshooting) I get the next message: "the folder you specified doesn't contain a compatible software driver for your device. If the folder contains a driver, make sure it is designed to work with windows for 64x-based systems".
    I did tried all the other steps as well and nothing worked. I guess the problem is with the driver (as I had the same problem exactly with my Iphone), but it doesn't say in the troubleshooting what to do with this error message.
    Thanks for your help.
    M

    Hey,
    So I have an Iphone 4s and I had the same problem with it and solved it by the "verify that the apple mobile device usb driver is installed". It wasn't installed and I installed it by the steps and now it works.
    Tried to do the same to my Ipod nano 6th, and when I'm trying to install the driver (as I did with the Iphone, and as it says in the troubleshooting) I get the next message: "the folder you specified doesn't contain a compatible software driver for your device. If the folder contains a driver, make sure it is designed to work with windows for 64x-based systems".
    I did tried all the other steps as well and nothing worked. I guess the problem is with the driver (as I had the same problem exactly with my Iphone), but it doesn't say in the troubleshooting what to do with this error message.
    Thanks for your help.
    M

  • TS3716 I downloaded the new version of iTunes today and now iTunes won't recognize my iPod. Windows can see it but iTunes can't see it so it won't sync.

    Before the update was applied all was fine. I rebooted both the PC and the iPod with no success. I reinstalled iTunes and rebooted with no success. I tried different cables and different slots for the cable, none worked.

    Detecting your device using itunes for an apple computer read this:
    http://support.apple.com/kb/TS1591
    For a PC read this article:
    http://support.apple.com/kb/ts1538
    Good luck Friend.

  • I changed the drive letter on my iPod and now iTunes won't recognize it!

    Help please! I contacted an Apple associate and they told me to change the drive letter of my iPod in My Computer. I did that and now iTunes won't recognize my iPod at all and I can't change the drive letter back to the original one. What do I do?

    Try Resetting Your iPod while it's connected to the computer.
    Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
    This will often get it recognized. It may take several attempts.
    Try closing and re-starting iTunes. There have been cases where iTunes refuses to see an iPod, but after re-starting, it works again.
    Also try re-booting the entire computer. Especially if the PC has been operating for a long time &/or many programs have been opened and closed, repeatedly.
    Other USB connected peripherals may be the cause as well. Try removing all connected USB items and attaching the iPod. If you have a USB keyboard, it may be worth a try using the adapter to convert it to non-USB. If the iPod connects, continue plugging things back in until you have the problem return. You may have then isolated the issue. Sometimes it could be a printer, camera, Flash Card reader, or other attached device causing a conflict.

  • My laptop hard drive with my itunes library died and now itunes won't sync my ipod to the libary on the new drive without first deleting everything on my ipod. What can be done?

    My laptop hard drive with my itunes library died and now itunes won't sync my ipod to the libary on the new drive without first deleting everything on my ipod. What can be done?

    Sync with new computer
    https://discussions.apple.com/docs/DOC-3141

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