New Laptop Missing Software

Today I bought this laptop, http://www.bestbuy.com/site/dell-inspiron-15-6-touch-screen-laptop-intel-core-i7-8gb-memory-1tb-hard... , and I noticed after spending hours transferring old files onto it that it was missing the Dragon Assistant 3.0 software. Is there any way that I can get this software without having to exchange the computer? Thanks

Hello saulalcala,
Having the Dragon Assistant 3.0 software is pretty awesome for some people, and for others it's essential to using their computer. I'm sorry to hear that it may not have had it pre-installed as suggested in the specifications. Unfortunately, we do not have access to this specific program.
With that said, I would like to look into what other options we may have for you. I am sending you a private message to look into these options. You may check your private messages by signing into the forum and clicking the envelope icon in the top right corner of the page.
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

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Transferring iTunes content from old to new laptop - missing tracks?

My laptop of six years (a Dell Studio) stopped working recently. I took it to a repair shop which transferred all my data - including documents and music - onto an external hard drive.
I then dragged the iTunes content on to my new laptop (a Toshiba Satellite Pro). However, when I open iTunes, it says I only have 12,609 songs (I've been collecting music for over 10 years).
On my iPod, which is still synced with the iTunes on my old (now broken) Dell Studio, it has 13,251 tracks.
Does anyone know a way of finding out which 642 tracks have gone AWOL (and also seeing if I can add them to the new library?)

Choose Consolidate Library from the Library section of the File menu in iTunes after adding each batch to the iTunes library but before unplugging the flash drive or deleting anything from it.
(37348)

I have old mac software 10.3.9 and the only firefox that works with it is 2.0.0.20. i cannot afford a new laptop or software. which upgrade will work with my G4 powerbook built in 2004

''Duplicate post, continue here - [https://support.mozilla.com/en-US/questions/785589]''
when i tried to upgrade in the past, i could access NOTHING. the only upgrade that would work with my mac osx 10.3.9 was the firefox 2.0.0.20.
please let me know which of your upgrades will work with my operating system.
i cannot lose contact with all my accounts. that is what happened the last time i tried to upgrade.

Firefox 2.0.0.20 is the last version of Firefox that works on OS X 10.3.9
There are some alternative browsers you can try:
* iCab - http://www.icab.de/dl.php
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* SeaMonkey 1.19 - http://www.seamonkey-project.org/releases/seamonkey1.1.19/

I have a new pc, and when updating ipad software it will erase all apps etc, is there any way to stop this from happening and make my new laptop my ipads "home" pc???

I have a new laptop, and have copied over my existing itunes libary, but when i connect my ipad, and go to update the software to the new version it warns me that it will wipe all my apps etc..... How can i stop this from happening and make my new laptop the "home" for my ipad??
Any help gratefully received! :-)

Macs use an application called Migration Assistant to copy material from the old Mac to the new one. The macs are connected together and each runs Migration Assistance and the user chooses what stuf to copy onto the new Mac.
Unfortunately I do not know how to do this between pcs or between a Mac and a Pf or even if it's even possible.

HT201272 I made two software purchases back in early 2012 and they are not showing up in my purchase history. I want the software on my new laptop and I cannot find it. What do I do?

I'm not finding software I purchased in my purchase history. Can anyone help lead me to where to find it. I have the software on my IMac and want to install it on my new laptop. I cannot find it? Help!
Thanks,
Chad

If they are iOS apps and you are signed into your computer's iTunes with the same account that you originally bought them with then they should show in the Purchased link under Quicklinks on the right-hand side of the iTunes store home page.
If they are Mac apps bought from the Mac App Store and you are signed in with the same account, then they should show under the Purchases tab in the Mac App Store.

Software and Driver Installation for HP Officejet 7310 Crash on my new laptop running Windows 8.1

I am trying to load the software and drivers for my hp Officejet 7310 on my brand new Lenovo laptop which runs windows 8.1. I had successfully loaded the software last week. Unfortunately I lost the disk drive on my 2 week old computer. The store gave me another brand new Lenovo laptop. On the new laptop I get errors when I try to load what I think is the same software that I loaded on the other computer a week ago. I downloaded the software from the hp website.
The driver software download fine. Originally it then unzipped and a nice interface came up. I think I clicked the load button. A message box came up saying that it could not find a certain file in appData\local\temp\7xxx... I tried the download and install several more times. I think I then did windows updates and registered my version of office. I was thinking that with the other computer I must have had the computer in a different state such that the drivers and software installed without a hitch.
Things seem to have gotten worse. I do not get as far. It still downloads fine but now after unzipping rather than the nice interface with the "load" button I get the a message box.
The latest error is in a message box with the heading "Microsoft Visual C++ Runtime Library". The error says that Program:c:\users\...\appData\local\temp\7zS4237\setup.exe This application has requested the Runtime to terminate it in an unusual way.
I was able to connect the printer through the "add Printers" and am not actually too worried about having the whole "HP Solution" with the scanning interface. I am worried that this error will cause me problems in the future with other things. Thanks in advance for any help.
I saw similar issuesdiscussed on the web and have tried several things. I really do not want to reload the OS and start again. We have barely used the system and I have no idea how this problem occurred and so I would not know how to prevent it from happening again. I did stop and start the print service. I was tempted to "totally unload the hp print drivers" but the file names in the posted instructions did not exactly match my files. Another post mentioned making sure that I had the latest version of Adobe Flash Player loaded. I went to the adobe site and it said that it is part of windows 8.1's internet explorer. I ran the test and it seemed to work.
Could the HP installation failure have corrupted my version of Microsoft Visual C++ Runtime Library?
Thanks in advance for your help.

Hi Karen_M2,
Thank you for your response!
The HP software does require the C ++ run-time libraries in order to install correctly. Please see this guide, Microsoft Visual C++ Runtime Error May Display When Installing Certain Printers.
Here are the differences between the four types of uninstall:
1
Removes the Windows device discovery (Plug and Play) entries from the Windows registry. After running level 1, connect the USB cable to the all-in-one and let Windows try to discover the device again.
2
Performs Level 1 and removes the software drivers. After running level 2, run the all-in-one installer and use the "Add a new device" option to attempt to reinstall the all-in-one again.
3
Performs Levels 1 and 2 and removes the HP Photo and Imaging software. You must completely reinstall the all-in-one software after running level 3.
4
Performs Levels 1, 2 and 3, and removes HP Software Update. You must completely reinstall the all-in-one software after running level 4.
If you have an HP computer I would not recommend the L4 uninstall as it would also uninstall any other HP software you have installed besides your printer.
Definitely continue going through the post I had provided, Re: Error message Microsoft visual c++ runtime library.
If that still does not resolve your issue, or you cannot uninstall using one of the four methods above, then try the following:
Uninstalling the Printer Software.
Clean boot the computer. How to perform a clean boot in Windows.
Disable any antivirus programs. How to Disable Antivirus in Windows 8?
Disable any firewall programs. Windows Firewall from start to finish.
Create a new user account. Managing User Accounts and Logins (Windows 8).
Reinstall using the HP Printer Install Wizard for Windows.
Hope this information helps, and have a good day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

I got a new laptop and installed iTunes and plugged in my iPod but it won't get recognized on iTunes or in my computer, the computer says unknown device found and that the software was not successfully installed.

I got a new laptop and installed iTunes and plugged in my iPod but it won't get recognized on iTunes or in my computer, the computer says unknown device found and that the software was not successfully installed. What shall I do ? I tried reinstalling so many times and everything else I could find. Please help!

Hello MArk.wijesinghe,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best of luck,
Mario

I'm getting a new laptop and putting my ipod software on it- one question

Okay, I know that I have to put my ipod software on my new laptop so that it will recognize my ipod- but will it download my music and videos onto my itunes on my new computer then? Or do I need to save my music and videos and send them another way?- (>'.')><('.'<) Kristina R

"I know that I have to put my ipod software on my new laptop so that it will recognize my ipod"
Actually you don't. The iPod software is installed on the iPod not a computer. Providing a computer has iTunes installed, you can use your iPod on any number of computers.
"will it download my music and videos onto my itunes on my new computer then?"
No. It's most important that you do not connect a fully loaded iPod to an empty iTunes library. If you do this, and you have the iPod set to auto transfer, then you run the risk that everything on your iPod will be deleted and replaced with what is in the iTunes you just connected to and that will most likely be empty.
If you still have access to the old computer with all your songs on it, you can use this method to transfer them to your new computer.
How to move your music to a new computer using iTunes 6.
or
How to use move your music to a new computer using iTunes 7.
If you no longer have access to the old computer, and the only pace you have the music is on the iPod, you can use something such as CopyPod which not only moves music, but also supports the transfer of videos from iPod to computer.
If you have any questions please post back, but whatever you do, don't connect your iPod to an empty iTunes!
PS.
You can transfer any music purchased from the iTunes music store from iPod to an authorized computer by connecting the iPod and choosing File > Transfer purchases From iPod from the iTunes menu. This works in iTunes 7 or later.

I currently use photoshop elements 10 on my laptop. My laptop has crashed and i need to install the exsisting software on my new laptop. please help?

I currently use photoshop elements 10 on my laptop and my laptop crashed. I need to install the existing software on my new laptop. please help!

Yes you can directly use the upgrade version.
You can visit this page Photoshop Elements (PSE) knowledge base. for further assistance.
Regards
Kishan

I want to connect a older printer with software that only recognizes xp and my new laptop is windows

I have a c6380 all in one printer which I have connected to my wireless internet, but when I try to load the software on my new laptop which uses windows 7, the error is that I am not using the right operating system. It wants xp or vista. What do I need to do to download the software to this new w computer? Pleas keep answer simple. Thanks

Hi,
You need to upgrade driver & software for Windows 7. You can download it from the following site
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4062&lc=en&cc=us&dlc=en&sw_lang=&product=3560...
Regards,
ps. he/she is very quick
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

I have used the same CS5.5 software for almost 2 years. I tried installing it on my new laptop and the installer is saying that my serial # is invalid. How do I fix this?

I had Adobe CS5.5 Master Collection downloaded onto my old computer for almost a year. I uninstalled CS5.5 from my old computer and tried installing it on my new laptop, but the installer says that my serial # is not valid. How do I fix this? I have never run into this problem before, and I really need my software back up and running, because I have a sizeable project due in 3 days. Any help is appreciated!

Error "The serial number is not valid for this product" | Creative Suite

Cisco Wireless card software for new laptops

Since new laptops no longer have PCMCIA slots, and Cisco doesnt sell a compatible card, at least none I can find, will their site survey tool work with the built in cards? I need to do a site survey for implementing a MESH, and dont have the software anymore, mine died a horrible death.

tahequivoice wrote:Do they also have a magic pill that convinces he who spends money to buy one? I do about 3 surveys a year, so hard to justify it. What other purpose can it serve?
Try Ekahau Site Survey or, better yet, TamoGraph Site Survey. A far more attractive price tag and excellent quality. TamoGraph should support virtually any built-in adapter, unless it's Ralink-based.
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New Laptop w Vista - Need help transfering Palm and other software to Vista

I got a new laptop that runs Vista. My Palm TX has been the Palm and all other software fine on my Windows XP desktop computer.
How do I move all my Palm info over to the laptop without starting a lot of problems.
Will I still be able to sync my Palm on both my desktop Windows XP and my Vista laptop?????
Can someone please give me a step by step guide for this procedure:
Thanks for the help and advoe
JoAnne
Post relates to: Tungsten T3

To sync on your new 32-bit desktop you will need to download the Vista-compatible Palm Desktop 6.2.
You will also need to install Documents To Go v.10 on the new desktop as well...should be fine with Vista. From what I've seen of Beyond Contacts, you will need to upgrade to 3.0083 to gain Vista support. I don't know if that's a paid upgrade or not.
If any of your other third-party apps also have a desktop component or install a conduit for synchronization, you'll need to check with each of them to verify compatibility with Vista and Palm Desktop 6.2.
When you connect to the new computer for the first time after you install Palm Desktop software, just select the TX's current Hotsync ID to sync with, and the data on the TX should automatically migrate into your new installation. But it's always best to be safe rather than sorry. Get a copy of NVBackup (google and download from any legit source such as www.palmgear.com ), and run a complete backup onto a SD card. That way, you'll be minutes away from a full Restore if anything does happen in the transition.
Lastly, if you plan to sync with your two computers, you will need to be careful and only use one of them for full 2-way synchronization, and use the other purely as a clone to hold a copy of the data on the handheld, using Handheld Overwrites Desktop conduit settings on that second computer. Otherwise data corruption is sure to result. This Palm Knowledgebase Article discusses how to Hotsync one device on two different desktops:
http://tinyurl.com/kq4c5
Good luck, let us know how it turns out.
Post relates to: None
Message Edited by smkranz on 01-21-2009 11:14 AM
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Third party software for transferring music content to new laptop

Help! My laptop died and I need help finding a third party software to copy my music files and transfer them from my Iphone to my new laptop's Itunes. Apple tech support helped me set up Itunes and transfer my purchased content, but I have 1,000 songs left that I don't want to reload. I found a link to Aniosoft through searching the web, but wondered if anyone who has been in my shoes might be able to lend advice on how best to handle this.
Thanks, Sam

PatrickGSR94 wrote:
Probably doesn't have an external backup. Most people don't.
That I don't understand. As cheap as backup sources have become, there's really no excuse for not backing up. We probably get two or more posts a day...they all start the same way...my computer died...my life's work is on my phone...what can I do...I have no backup...
Think about that for a minute, why on earth would you store ANY valuable data on a phone, for crying out loud, & not have any backup?

I have bought a new laptop and the the system is windows 7 64 bit and the software wont install

I cant install the ipod software on my new laptop message that appears is this software will not install on 64 bit systems

It will clear the phone. You need to restore the backup you made of your important files from the old computer (surely no one in the third millennium who uses a computer does not back it up regularly).
You can recover iTunes-purchased music, videos and apps from the phone, but not music from other sources. Connect the phone, do not sync, and choose "Transfer Purchases" from the File menu.
Photos in the Camera Roll can be transferred buy using the Camera Wizard on your computer.
Contacts and Calendar can be synced with apps on your computer; just make sure there is at least one entry in each app on the computer before syncing.
You are out of luck if you have photos in the Photo app on the phone; there are apps for your computer that can extract them, but they will be lower resolution than originals because they have been optimized for the iPhone's resolution.

New Laptop Missing Software

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