New laptop with InDesign CS6 installed will not allow mouse to click within the fly-out windows.

At first, it wouldn't allow me to click on the Selector tool either; had to press "V" on the keyboard to toggle to it.  I can open and close the fly outs, but the mouse doesn't recognize anything clickable within the window itself, from the pages, to the styles etc.    I checked the other CS6 software, and no problem in either Photoshop or Illustrator (didn't go beyond those).   It's a new computer so there are no old version issues; we've uninstalled and reinstalled twice, including any updates and fixes out there.     Any ideas?  I'm dead in the water here....

Success!  Found the answer here:
http://helpx.adobe.com/indesign/kb/indesign-tools-panels-dont-respond.html
Many thanks

Similar Messages

  • Saving a Photoshop CC project from a Mac (in .PSD format) to a thumb drive and trying to transfer it to a Dell laptop with Photoshop CS6.  Will not open...Error message: could not complete your request because it is not a valid photoshop document.

    Saving a Photoshop CC project from a Mac (in .PSD format) to a thumb drive and trying to transfer it to a Dell laptop with Photoshop CS6.  Will not open...Error message: could not complete your request because it is not a valid photoshop document.

    The file was corrupted somewhere along the way (assuming it was still readable on the Macintosh).
    The platforms don't matter, but you still need file transfer that doesn't corrupt files...

  • My windows 7 laptop with current itunes working will not recognize my ipod touch as new hardware/device. I tested my usb port, rebooted computer with and without ipod - no luck. Ideas?

    Mested usb port-oky windows 7 laptop with current itunes working will not reognize my ipod as a new device/hardware.  I have tested usb port-ok; rebooted with and without ipod plugged - no luck. Ideas?

    Not uncommon. Start here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • TS1369 I just bought a new laptop and my ipod nano will not stay connected to my computer. When I first connect the ipod it starts to sync on my ipod but not in itunes. At this point my ipod is connected to my computer but when it finishes syncing it's no

    I just bought a new laptop and my ipod nano will not stay connected to my computer. When I first connect the ipod it starts to sync on my ipod but not on itunes. The ipod is initially connected to my computer, I can see it when I look on devices in my computer. However, when it finishes syncing it is no longer detected to my computer. I cannot transfer any of my songs to my new laptop because of this. I have tried to reinstall itunes, reset my ipod and use a different port. None of these things worked. Any ideas?

    rubicon53 wrote:
    I just bought a new laptop and my ipod nano will not stay connected to my computer.
    I cannot transfer any of my songs to my new laptop
    How to use your iPod to move your music to a new computer

  • My HP G70-120EM Laptop with a blueray player will not recognise blueray discs.

    my HP G70-120EM Laptop with a blueray player will not recognise blueray discs. Any idea what software update I need?

    I also have this problem on an Envy 17 laptop with a HP DVDBD TS-TB23L drive that shows up as a BD-ROM.  It will play music and read data discs but not play BLURAY or DVD discs.  It is very disheartening to finid such a lack of support for any problems on HP machines and will make me question ever buy an HP device.  They seem to produce them at such a rate that they never bother when things go wrong as there is another being produced in the next five minutes.  At first I thought this was a problem with the drive but now I suspect it is a software problem they are not bothering to resolve.

  • OXS server 3 with mavericks, it will not load up the assistant with open directory and will not allow me to use old open directory it was not a clean install just upgrade. any help or advise appreciated as i really need the server.

    OXS server 3 with mavericks, it will not load up the assistant with open directory and will not allow me to use old opeopen directory and will not allow me to use old open directory it was not a clean install just upgrade. any help or advise appreciated as i really need the server.

    I wonder if the disk being referred to is actually your iPod which is not plugged in. Maybe something has stuck thinking the iPod should be there.
    Try completely removing all the iTunes related programs according to this method.
    http://support.apple.com/kb/HT1923
    Restart you PC and see if startup improves.
    If it doesn't improve you need to consider the possibility that there is something else going on.
    If The problem goes away, hopefully a fresh install will be OK.

  • Illustrator and Photoshop CS6 both will not allow me to print from them

    Illustrator and Photoshop CS6 both will not allow me to print from them. InDesign will, but illustrator keeps popping up with "can't print the illustration." i have read other forums and i understand outlining typefaces, and spot colors but, it still will not allow me to print. Even if i open a completely new file and just try to print a black square it will not allow it. the problem might have started with an emailed EPS file? but im not 100 percent sure. i have disconnected and re connected the printer but the problem just seems as if all Illustrator, and Photoshop files will not print from the program and the connection with the printer is non existent (even though it says it is). please help!

    Reset your illustrator prefs
    Hold fingers over Shift Alt CTLR (PC) or Shift Opt Command (Mac)
    Boot Illustrator
    Immediately after booting depress the 3 keys as fast as you can.

  • When I replaced my PC desktop with a Mac Mini and hooked up my HP printer to it, I discovered my other computers on the Wi-Fi network could no longer access the printer.  The manual says Maverick OS will not allow PC's to access the printer. Any thoughts?

    When I replaced my PC desktop with a Mac Mini and hooked up my HP printer to it, I discovered that my other computers on the Wi-Fi network could no longer access the printer.  The manual says Maverick OS will not allow PC's to share the printer. Does anyone else have this problem?  My printer does not have on-board Wi-Fi but, otherwise, works fine.  I shouldn't have to buy a new one.  Is there a OS patch out there that would open the printer port for my PC computers?

    I'm assuming that on the Mac, the System Preferences -> Sharing -> Printer Sharing -> [X] HP printer -> Everyone can print is selected?  That is to say, the Mac will allow anyone to print using the printer, and that you did not try to restrict who can print.
    How is your network configured?  Bonjour as a protocol will NOT cross a router boundary.  If you have 2 or more subnets active with the PCs on one subnet and the Mac on another, that would block the PCs from seeing the Mac.
    You could have multiple subnets if you have more than one router, such as an ISP provided broadband modem/router and another WiFi Router.  If the PCs are talking to one router and the Mac is talking to another, that could be a 2 subnet situation.  The additional routers must be put into bridge mode, which is done differently depending on the router.  But the basics are to diable DHCP and NAT services on the secondary router(s) having just one active router on the network.
    Also, using Bonjour Browser on my Mac, it is showing me that the printer is being advertised as using Internet Printing Protocol, so if that is something selectable on Windows, maybe you can bypass Bonjour on Windows.

  • I downloaded new update for Lightroom cc and it will not load when i click on the icon or go to program to open it.

    I just downloaded the new Lightroom CC from adobe cloud. I have always used Lightroom 5 with no problems. Now after downloading Lightroom CC it will not open. I click on the icon to open.... nothing. I right click and select open..... nothing. I have uninstalled and reinstalled....... nothing.

    Same here, I tried uninstalling LR CC and reinstalling, same issue.  Looks like they need to work on some things.  I'll just use LR 5 until they get it figured out.

  • My iPod touch will not allow me to connect to the itunes store when i use the internet but it will if i connect through my laptop

    My iPod touch will not allow me to connect to the itunes store via my wireless internet but it will allow me to when connected through my lap top

    I have already looked on that link and it is of no help at all.
    When i first put credit onto my i pod it worked fine then it kept coming up with that message, i went into the apple store today and it worked straight away and when i first tried to download apps at home it worked fine, then it stopped again and came up with the same message. i know its not the internet connection because i can connect ok to the internet on both the i pod and my laptop.

  • I have an iPod 4s and I am trying to update to IOS 6.1.6. I keep trying to download but it will not allow me to click download and install. I have checked my storage and I have more than enough storage space available. Do you guys have any suggestions?

    I have an iPod 4s and I am trying to update to IOS 6.1.6. I keep trying to download but it will not allow me to click download and install. I have checked my storage and I have more than enough storage space available. Do you guys have any suggestions?

    The only available, signed, iOS, for your iPod, is iOS 7.1. That's why you can't install iOS 6.1.6.

  • When I launch the app store, I get "minecraft." It will not allow me to return to the "featured" menu. I've tried rebooting / killing the app, but nothing has worked. Any insight?

    When I launch the app store, I get "minecraft." It will not allow me to return to the "featured" menu. I've tried rebooting / killing the app, but nothing has worked. Any insight?

    I have also tried the fixes offered in this forum such as using the "Other" mail in setting up the gmail accounts, and not using the dedicated gmail setting.  I also went to google and signed in and enable the additional devices.  I had the same problems with the original account I set up for gmail, but it corrected when i went to using the "Other" instead of the Gmail button.  I was able to set up the new gmail accounts on my iphone without problem and on my husband's ipad1 for his gmail account.  Just the ipad 2 is giving me problems.   Again, thanks for any suggestions.

  • NFirefox will not allow me to click on a link without switching to another program first. The version is 3.6.8. This problem makes Firefox virtually unusable. Help!

    Firefox will not allow me to click on more than one link in a sequence. After one click, I am forced to switch to another active application before returning to Firefox and clicking on another link. I have seen this problem posted by others, but I can't find an answer by Mozilla. Since this problem makes Firefox virtually unusable (version 3.6.8) I would hope that Mozilla would offer an answer ASAP. Until then, I'm stuck with Explorer.
    == This happened ==
    Every time Firefox opened

    Do you have that problem when running in the Firefox SafeMode?
    [http://support.mozilla.com/en-US/kb/Safe+Mode]
    ''Don't select anything right now, just use "Continue in SafeMode."''
    If not, see this:
    [http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

  • My MacBOOK Pro will not allow me to type in the password to open? up the computer, it just making a donging noise

    My MacbookPro will not allow me to type in the password to open the computer, the keys make a donging noise when I try to use them ?

    If the normal restart doesn't work, and you restart on the recovery hard drive, from the choices of things to do window that appears, select Terminal, and in the Terminal window type: resetpassword and then press enter.  You will have a window with the users to choose from to reset the password.  Select the one you want and you will be able to reset the password, double entry of course.

  • Photoshop Elements 10 will not allow me to back up the entire catalog.

    Photoshop 10 will not allow me to back up the entire catalog.  During its initial set up, when it runs the space needed, it stops at 18% and will not go beyond that
    Here is what I am doing.  In Elments Orgainizer, I am going to FILE, then selecting Back Up Catalgo to CD,DVD or Hard Drive, then I select- Full Back Up, then it goes to Calculate Total Media Space and that is where is stops at 18%

    Thanks for the response
    My OS is Win 7 Home Prem
    The catalog is over 60GB and over 31,000 images
    There are only a few videos in the catalog
    I am backing up to a hard drive that is a 2TB drive
    I can not even get to select the drive, as the system stops as it calculates the amount of space needed.

Maybe you are looking for

  • Replacement price of iphone 5s with new one

    replacement price of iphone 5s with new one

  • Photo Albums to XP

    Hello, How can I copy Photo Albums (not just camera role) from iPhone to an XP machine. With Vista, this is not a problem as you just find the DCMM, I can not find this on XP...Any ideas. Thanks.

  • Change the Name of a credit card in Apple Pay

    Is there a way to change the name of a credit card in Apple Pay?  I have both personal and business cards and thry look exactly the same in the passport.  It would be a great feature to be able to nickname accounts.

  • CS5 Error

    I recently installed CS5, because I was informed the CS2 was no longer supported. By the way, it was running fine until I updated per the instructions when I opened it  up about three weeks ago.  I downloaded the trial version, and  I  keep on receiv

  • I cannot Install a new repository

    please help me. I cannot install a new repository whith Repository 6i. I got the message : CDR- 21244 This process has been aborted. in the cause : The .msg message file 'c:\oracle\orades\repadm61\cdus.msg' for product "CDRMSG61", utility "CDR" could