New laptop with password on it

I just bought the asus g73 and when it went to the user sign in it poped up with best buy and it requires a password. The hint is "retail". I've searched but can't find anything. The store doesn't open for another 12 hours . Is there a password I can get to unlock it or do I have to wait until the store opens it to fix it?

OR, if that model comes with recovery discs, and you feel like it, you can just restore it to factory settings, which will get rid of the problem
If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.
I'm NOT an employee of Best Buy, or Geek Squad, though I did work as an Agent for a year 5 years ago. None of my posts are to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.

Similar Messages

  • My computer was stolen a few months ago i now have a new laptop with new id but don't know how to retrieve my itunes account for i forgot my old id. How can i get to my account?

    My computer was stolen several months ago and I now have a new laptop with a new id but I do not know how to retrieve my itunes account for i have forgotten my password and user id. I need a way to get into my old account.

    http://iforgot.apple.com
    Regards.

  • New laptop with windows 8.1/IE11 trying to use Citrix and keep getting error "Resource Shortcuts are Currently Disabled".

    Using the same Citrix username/password, I am able to access applications on my other Windows 8 device. I am having problems with my hew HP 15 TouchSmart Notebook PC

    Hi,
    Read this similar thread to see if it could resolve your issue:
    http://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/new-laptop-with-windows-81ie11-trying-to-use/26492ac1-efa5-4f69-ac8d-ec43ebd43c69
    http://answers.microsoft.com/en-us/windows/forum/windows8_1-winapps/error-message-resource-shortcuts-are-currently/2b98f045-e64e-4da1-87d3-86b042574bc1
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • Can't get adobe reader to install on my new laptop with windows 8

    I can't get adobe reader to install onto my new laptop with windows 8. Basically what happens is that I start the download from the adobe screen by clicking the yellow download button, then I click run (I've also tried save and run), then I allow the program to make changes to my hard drive, and then finally a blank grey box appears in the in the middle of the screen, titled "adobe reader installer". After this box appears nothing else happens. I've let it sit for at least 30 minutes and still nothing. I've also disabled my pop up blocker, and set the security settings to default as suggested in other posts. Unfortunately this is the only pdf program that works for the site we have to use to write contracts, so I need to get this figured out asap. Thanks in advance for any help and advice.

    Try installing from http://get.adobe.com/reader/enterprise

  • I have just bought a new laptop with windows 8 and when trying to load itunes was told it was incompatible. Can anyone tell me what I can do to put itunes on my computer? thank you

    I have just bought a new laptop with Windows 8 and cannot load itunes from the existing disc or online as it is incompatible.Can anyone tell me what I can do now to get itunes on to my computer? Thank you

    See the futher information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required.
    See this migrate iTunes library post for advice on moving the library over from a previous computer and this post on deduplication.
    tt2

  • I want to sync my 2nd generation ipod touch a new laptop with the updated version of itunes but i do not want to lose all of my songs on the ipod. i have backed it up but cannot find where all of the backed up data goes. can you tell me where to find it?

    i would like to sync my second generation ipod touch to a new laptop with the recently updated version of itunes. in order to do this, it deletes all the music of the ipod. i would like to be able to save my music as i have spent alot of money purchases it. i have backed up the ipod in order not to loose any of the music but i cannot find where the songs are backed up to? can you please help me find where the songs have been backed up to so i can save them please

    See:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
    The iPod backup that iTunes makes does not include synced media like apps and music.

  • My iPod classic won't charge. I just bought a new laptop with Windows 8 and when I plug in my iPod, iTunes will recogniandze it and will sync but after the syncing process ends the charging stops. Any suggestions?

    MyiPod classic won't charge. I just bought a new laptop with Windows 8 and when I plug in my iPod, iTunes will recognize it and sync, but will only charge during the syncing process. Any suggestions?

    rubicon53 wrote:
    I just bought a new laptop and my ipod nano will not stay connected to my computer.
    I cannot transfer any of my songs to my new laptop
    How to use your iPod to move your music to a new computer

  • I have a hp c5580 . i got a new laptop with windows 8.1 but i can no longer scan as a pdf file.

    i have been using my hp c5580 all in one for years. i scan all my documents as pdf files. i have recently bought a new laptop with windows 8.1. when i scan documents it saves them as jpegs it will not give me the option to save as pdf now. i also do not have the hp solutuion center any more. how can i fix this. pdf files are very important in my line of work.

    Hi,
    No available software and drivers for Windows 8.1:
       http://support.hp.com/us-en/product/HP-Photosmart-C5500-All-in-One-Printer-series/3575176/model/3575...
    Please try Software and drivers for Windows 8 for the series:
        http://ftp.hp.com/pub/softlib/software12/COL30128/mp-109095-2/PS_AIO_04_C5500_NonNet_Full_Win_WW_140...
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • I bought a new laptop with Windows 7. My computer name in Windows has changed, and now, my Ipad can't find Itunes

    I bought a new laptop with Windows 7. My computer name in Windows has changed, and now, my Ipad can't find Itunes, and Itunes can't find my Ipad. [email protected]

    Ok, if reinstalling iTunes as suggested above does not resolve the issue of iTunes recognising the iPad then try this -
    Firstly, make sure that your device is not hidden (left hand pane). If it just reads device then toggle between SHOW and HIDE.
    Secondly, try all the other ports on your computer, even a number of times.
    Thirdly, make sure your lead /connections are no faulty.
    Fourthly, if you have another computer try plugging your device into it without taking any action, give it a moment, remove it and try it back in your other computer again.
    Failing all that, see here - http://support.apple.com/kb/TS1538
    And failing all that put the device into Recovery mode. See here and note the paragraph 'If you restore from a different computer.... ' down near the bottom of the page -
    http://www.apple.com/support/ipad/assistant/itunes/
    As for making your new laptop your 'home computer' follow these instructions -
    1. Without connecting your iPad to your computer -
    A) Install iTunes / make sure the latest version of iTunes is installed.
    B) Go to the Store tab and click on "Authorise This Computer".
    C) Go to Edit, click on Preferences [iTunes and Preferences on Macs] and click on Devices. Put a check mark in the box next to "Prevent  iPods/iPhones/iPads from syncing automatically". Click OK and close iTunes.
    2.  Connect your iPad to your computer -
    A) Start iTunes (it will not start automatically because of the action at 1(C) above).
    B) Right click on your iPad under Devices in the left column. Select "Transfer purchases".
    C) When the transfer has completed, right click on your iPad again and select "Backup".
    D) When the backup has completed, left click on your iPad, click on the Apps tab, and put a check mark in the box next to "Sync Apps", and then click on "Apply" (bottom right).
    E) Unless you want to always do a manual sync (as I do), go back to Edit, Preferences [iTunes and Preferences on Macs] and uncheck the box next to "Prevent your iPod.....".
    F) Finally, on your iPad, check that everything is syncing properly. If not, go back to iTunes and check all settings.
    NB You should not lose any apps. However, any 'purchased' missing apps can be downloaded again FOC. As with updates, this must be done with the Apple ID under which they were originally 'purchased'.
    Also see here as to moving your music to your new computer -
    http://support.apple.com/kb/HT4527

  • I had an early version of photoshop (2.0 I think) that worked perfect on windows vista. I bought a new laptop with windows 8.1 and the photoshop won't install. Which version of Photoshop compatible with Windows 8.1 is closest to the older photoshop?

    I had an early version of Photoshop (2.0 I think) that worked perfect on windows vista. I bought a new laptop with windows 8.1 and the Photoshop won't install. Which version of Photoshop compatible with Windows 8.1 is closest to the older Photoshop?

    I think you mean Photoshop CS2.  Photoshop 2 is from around 1992.  The old Adobe activation servers were taken down. CS2 is about a decade old Adobe made a new download for old customers that legal customers can download and install. Download Acrobat 7 and CS2 products

  • How do I install PageMaker 7 on a new laptop with Windows 8.1?  Too many files, and nothing brings me to the registration menu.

    I am at my wits end trying to install PageMaker 7.0 on my new laptop with System 8.1.  When the disk is inserted, there is a long list of files.  Other times it takes me to the Installation menu - which will not open when I click on it.
    My PC is also system 8.1, and somehow the place I bought it from installed PageMaker and it works fine.
    I hope you'll email me a response.  I don't want to have to keep logging on here to search for an answer.  Adobe won't help me.
    Help.
    Sherry
    [email protected]

    Pagemaker is ancient, obsolete and unsupported. It was discontinued over 10 years ago. (Though why it is still sold is a mystery.)
    If you want to run PageMaker, your best bet is to use a Win2K or WinXP PC.
    Otherwise move to Indesign or look at Serif's PagePlus or Scribus.

  • Trying to download CS5 extended on a new laptop with no disk drive.  Do not have my old activation serial number to do it online...any help much appreciated.

    trying to download CS5 extended on a new laptop with no disk drive.  Do not have my old activation serial number to do it online...any help much appreciated.

    you need your serial number to activate.
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Hard drive died.  Need to reinstall on new laptop with windows 7 64 bit system,  Need to get activation code for CS3 Web Premium.

    Hard drive died.  Cannot uninstall CS3 to remove copy registration. Need to reinstall on new laptop with windows 7 64 bit system,  Need to get activation code for CS3 Web Premium.

    Thank you Bob.
    Just to clarify - in terms of backing up one set of these, would that just be so I had it on disk and didn't need to re-download from Adobe if the installation got corrupted somehow?  Or do I need a backup for some other reason?
    Thanks

  • Hey, I'm trying to authorize my new laptop with my iTunes account. How would I go about doing this?

    Hey, I'm trying to authorize my new laptop with my iTunes account. How would I go about doing this?

    Hi Michael1296,
    Thanks for visiting Apple Support Communities.
    Here are the steps to authorize a computer in iTunes:
    How do I authorize a computer?
    Open iTunes on the computer you want to authorize.
    Choose Store > Authorize This Computer from the menu bar.
    You might need to show the menu barto see this option in Windows. In earlier versions of iTunes, you can access this option from the Advanced menu.
    Enter your Apple ID and click Authorize.
    If your Apple ID uses an expired MobileMe account, you can still use it to authorize your computer.
    If iTunes asks you to authorize your computer again, it won't use a new authorization. iTunes uses the same authorization for the same computer.
    You can find these steps and more information at this link:
    Authorize your computer using iTunes
    All the best,
    Jeremy

  • Have Linksys WRT54GS Got a new laptop with vista having problems

    I have been using this wireless router for a while works great. I got my wife a new laptop with vista can conect with limited conectivity (excelent signal). Can not use any online programs. How do i fix this problem?

    "limited connectivity" ca be due to incorrect n/w key u r typing.
    if u have an securtiy enabled conection, when u r trying to connect on vista laptop, plz type the correct n/w key.if there is any confusion oen setup page and chck the ifo from there.
    if this doesn't work, u mght have to upgrade f/w of WRT54GS from www.linksys.com as win vista sometimes requires the latest f/e and drivers to connect properly

Maybe you are looking for