New Lenovo B570 - Screen black at power on

Hi
Lenovo B570 - I've had this for a couple of months with no complaints.
However last night when I tried to power up the screen remained black. It appears that the power is OK but the screen wouldn't respond.
I removed AC connection, battery etc and tried again but it took a few attempts (maybe over a dozen) before the screen eventually responded.
This evening exactly the same problem but, unfortunately, repeated tries have not been successful this time.
One key recovery had exactly the same result - or, perhaps, lack of result.
Not sure if this is common problem but appreciate any help.
Thanks

Tom_crh,
If you aren't even getting to the BIOS screen (press F2 for BIOS setup) and the Ideapad screen, then it certainly isn't an OS / driver issue. It is probably a hardware problem, but if you can get it to come up again and go into BIOS, try the option to "reload BIOS defaults".
You could also troubleshoot a bit by trying to connect to external display and see if you get an image there, even when you don't get one on the LCD. Does the HDD activity light flicker and otherwise give you the impression the system is loading windows just without the display? If so, it sounds like LCD, display cable, or possibly video system.
In the end, you are probably going to have to call service. I'm glad the system has been solid up to this point, and I feel confident that service should be able to repair this for you quickly.
Keep us posted!
Best regards,
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
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New Lenovo B570 - Screen black at power on

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