New LG Revolution Will not update to Android 2.3.4

I purchased my wife an lg revolution on Feb 7,2012 it will not update to android 2.3. I have an lg revolution as well that was able to update to android 2.3.4 in November. I talked to a rep at a Verizon store he told me that i would have to contact LG, Lg said that they do not do the updates, Verizon does all of the updates. i have kernel version 2.6.32.9-perf build number VS910VZ6 and Software version VS910ZV6 android version 2.2.2. Also i have done a soft reset and a hard reset. i have went to about phone>software update>and check new it says no new software update available which i know is wrong.LG also told me that Verizon could send the update to my phone. thanks

Good Afternoon matt423,
I'm sorry to hear of the difficulties you are experiencing in attempting to update your software. The latest available software version for the LG Revolution is:  VS910ZV7. I have included additional information below to assist you with verifying the software and processing the update. I apologize we are not able to manually send the update to your handset.
http://goo.gl/nOyPr
http://goo.gl/MJ3vd
Sincerely,
  JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

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