New logic board fitted & posible os failure

Sorry if this is long winded. My son (just finished Uni but lives 200mls away) has a 33 month old iMac G5, recently it would not always power (eg no electricity) up before finally failing.
It was taken to the local Apple Centre who said the logic (motherboard) had failed (due to a FireWire prob), a new one was flitted this week under 3yr warranty, however the shop said it will not boot up with the existing Hard Drive (but will with another) due to an OS failure (not covered under warranty, they said the Disk Utility is greyed out, (guessing they put it in a caddy). They said they will do several formats of the drive before reinstalling the OS on existing drive at a cost of £100!!!!!!! Now I have some questions as they need to know ASAP.
1. Could the logicboard failing, affect the OS or via versa.
2. Is the shop trying some rip off on cost of multiple reformatting saying it will take 2hrs to do?
3. Would we be better off getting a new hard drive and installing OS ourselves, or get shop to put in new HD rather than multireformat old HD to save on time? And then get some data recovery specialist to get all his photo’s off (although shop says it can’t be done).
4.Is there a known issue with the board failing so early board?
Thanks in advance.

Hi ramasay-
Greetings and welcome to the Apple Discussion boards
I will answer to the best of my ability.
1. The logic board failing could have caused something on or with the drive to fail. Simply ask for the old drive back, get an external FireWire case, and access the drive that way. It is possible that a utility like DiskWarrior might be able to recover most of your files.
2. Actually it might take longer to format depending on the size of the drive.
3. Depending on the model iMac and your technical abilities replacing the hard drive yourself might be the cheapest option. Make sure doing so will not void any warranty that you might have on the logic board replacement. It may be wise to have the shop install a new and larger hard drive and install the original system on that.
4. Many things can cause a logic board to fail. To have it repaired under warranty or AppleCare is a beautiful thing. You may check here to see if you are covered by any of the repair extension programs for known covered issues with iMacs: iMac Programs
Luck-
-DaddyPaycheck

Similar Messages

Can applecare be extended with new logic board

My Imac is with apple having a new logic board fitted for the second time and before that they replaced the computer. Since my cover runs out in August 09 has apple been known to extend the cover when replacing the logic boards, if so how do you go about it.

If your iMac is still less than a year old, you can purchase the extended AppleCare out-of-pocket. If you already have an extended warranty, then you can no longer extend it any further.
Technically, replacement parts (such as a logic board) can have longer warranties than the rest of the computer. This is because replacement parts are covered by either a 90-day warranty, or the remainder of the limited/extended warranty, whichever is longer. This means that if you had a logic board installed on the last day of your warranty, the logic board would still be under warranty for another three months even after the computer's warranty had expired.

My MacBook Pro randomly freezing ever since new logic board?

My mid 2012 MacBook Pro 13" keeps ok randomly freezing ever since I've had a new logic board fitted after my macbook needed a new one (it was fixed through stormfront which is an official apple retailer). It will just freeze, won't be able to move the mouse or anything, and sometimes when I turn it off by holding down the power button, I can most of the time hear a click, but not everytime. Sometimes it freezes when starting up, sometimes it lasts a while before freezing, but recently it's been more like every 5-10 minutes. Can anyone help me as to why this is happening and what the problem may be? I'm running OS X Mavericks. Thankyou.

If You are european then even if youtube out of warrenty then in most countries, its sos that if any element was repaird under warrenty its warrenty is counting from the moment it was repaired. If you are us You have to read warrenty laws.

Help! I have had my iMac G5 fitted with new Logic Board but it doesn't work

Help! I have had my iMac G5 fitted with new Logic Board but it doesn't work
I have just had my iMac G5 First Gen 1.8Ghz fitted with a new Logic Board under the Apple Repair Extension Programme for iMacs.
I got the iMac home from the repairers and switched it on and everything was working fine for about 2 hours and then all of a sudden the Error Page came up on the Screen (with a big On/Off Switch Logo) and it said I had to shut down.
So I shut it down waited a few minutes and then tried to re-boot it but nothing happened. All that happended was the Power Light in the Right hand corner came on..but nothing else....
Help! Any ideas what to do please?

If you have an external firewire drive (it has to be firewire, USB won't boot on a Rev A), plug it in to the firewire port and turn it on, then boot your iMac and see if it shows on the screen.
Have you tried to hit the eject (up arrow, the last button on the top row of the keyboard) button when you boot, perhaps the repairers left a disc in the drive? Then try and put your install disc in.
Miriam

Does the new logic board in the macbook 13 fit the 2010 model

hey everyone, it would be great if i could find an answer to this and i think it might be negative, but it's worth a shot.
i was wondering if the logic board on the i5 or i7 on the macbook pro would be able to fit on the 2010 model of the macbook pro.
Currently I'm running the latest version of lion which is 10.7.2 with a 2.66 GHz Intel Core 2 Duo and 8 gigs of ram. I just upgraded the ram because even with just basic processing it was running more than max capacity with 4 gigs. To me that's absolutely insane seeing as that it was just resting.
I understand that the new logic board has the thunderbolt capability and that that port would be inaccessable to the current outfit that my body has as of right now.
I guess I'm just wondering if the board would still line up with the 2010 macbook pro model as far as the USB and other ports go.
p.s. if the apple community could rise up maybe and tell apple to release a free upgrade to the new system saying "OUR BAD, SORRY FOR THE PROCESSOR SCREW UP" that would be great. because i know so many people that have complained just like the windows vista users did
PLEASE FIX THE SCREW UP THAT WAS MADE WITH LION. I LOVE THE IDEA OF IT, BUT CAN'T STAND THE LAG AND HAVING TO REPAIR THE PERMISSIONS AND THE DISK ONCE PER MONTH.
oh yea, and if you haven't done that to improve the speed of your mac yet, do it, because it really does work. there are some forums throughout here that explain the details

Hi g,
In my mind, there is only one thing to do, and that is to bring it back to wherever you had the repairs done and have them fix it correctly under warranty. You should not have to pay for more repairs unless they can clearly demonstrate to you that there have been three completely separate issues which needed three different repairs.

Time Machine doesn't recognize old sparsebundle after new logic board

Installed new logic board in pre-Isight 20" iMac due to capacitor swelling and kernel panic. I had also erased the internal HD. I was able to restore all my files to internal HD from Time Machine backup on the 1TB Time Capsule. Now I'm trying to back up my restored iMac to Time Capsule, but there is insufficient space. Time Capsule has three sparsebundle files: one for the 20"iMac prior to new logic board, one for a Powerbook, and one for a newer 24"iMac. Time Machine wants to create a new sparsebundle for the restored iMac, but there is not enough room and I would like it use the residing sparsebundle so that I will have backups prior to the point the new logic board was installed. I tried just changing the name of the old IMac Time Capsule sparsebundle file to the new sparsebundle filename that Time Machine creates when attempting backup, but that did not work. Any suggestions?

1. I thought of just deleting the old sparsebundle in order to make room, but it was a less elegant solution because: a) I'd have to do a complete (i.e. lengthy) backup when really only a few things have changed (mostly software updates) since the restore. b)if something should go wrong with that process, then I've lost my backup file to restore the computer. True, I could archive the old sparsebundle to another drive, and then delete it from the time capsule, but somehow I think there should be a quicker, less labor intensive way that doesn't involve bringing in another hard drive.
2. I believe you can restore any Mac with any time machine backup. If you boot from the system disk, go to utilities, and select restore from time machine backup, it then allows you to pick any of the files on the disk that time machine has backed up to. After all, even though Time Machine thinks this is a new computer, the restore that I just did makes it essentially the same computer that I had before the failure of the logic board--the desktop looks exactly the same. BTW, the Apple authorized service center that did the logic board replacement had put a clean version of 10.6 on the internal hard drive, and I was unable to use that system to do the restore--it just hung up. I had to do the restore using my system disk CD (and basically downgrading to system 10.5.8)

Serial No. no longer shows in system profiler after new logic board..!

My Macbook had to go in to my Apple Service centre to get the random shutdown fault fixed. They fitted a new logic board and last night I noticed that the System Profiler no longer show the computers serial number. Instead it says "systemserialnumb" where before it listed the Macbooks serial number. Does anybody know whether this will affect my 3 year Applecare warranty as normally they check your machines warranty status by confirming the serial number? I have all the documents but would not normally carry them all if away from home.

I love this board..ask a question and someone always knows the answer..! Mort..thanks, at least now I know it has happened to other people and also that the serial number is also to be found under the battery which for repair and service purposes is good. I am a little surprised that the engineers don't routinely reset it at the time of repair though as it is one of the pretty relevant bits of information in the "about this computer" button.
thanks

New logic board, and new display, but now completely dead.

Hi guys,
I've got an iBook G3, running 10.3.9.
In December 2006, the logic board failed, so I bought a MacBook, because I didn't have time to be offline waiting weeks for Apple to replace the iBook's logic board.
After much badgering, Apple reluctantly replaced the iBook's logic board under the extended warranty program.
While the iBook was with the Apple repair store, they replaced the display for new as well, even though I didn't ask them to, and even though I wasn't charged for it.
I presume that was because the store discovered that the display was duff enough to be replaced under another extended warranty program.
When I got the "repaired" unit home, with a brand new logic board, and a brand new display, I turned it on, and it seemed to be working fine, so I turned it off, and continued to use my MacBook.
A few weeks ago, the second logic board on my MacBook failed (another long horror story entirely), so I began using the iBook for the first time since it had been "repaired" some six months earlier.
Almost immediately, the iBook began exhibiting a major problem, specifically that I'd be typing away, and suddenly the display would go black.
I could just about see the icons and documents on the screen, but the unit was unusable.
So I pulled restarts, full shutdowns, disk utility, zapped the PRAM, etc, all to no avail.
It seemed to be an intermittent problem.
For example, sometimes, from a cold start, the unit would work for two or three hours until the display went black.
Other times, I'd pull a cold start, and it would go straight to the black display.
By chance, I discovered that if I gave the iBook a shake, the display would come back on.
But then it would go black after a second or two.
And then with another shake, it would come back on for a second or two.
And then it would go black after a second or two.
And then with another shake, it would come back on, sometimes for a couple of hours at a time.
So I figured that it must be a cable which, during the installation of the logic board, and/or the new display, wasn't seated correctly by the technician.
I phoned Apple, and told them about it.
They said that because I had reported the issue beyond 90 days since the logic board had been replaced, it was no longer Apple's problem.
I explained to Apple that I hadn't used the iBook for six months, because I had a MacBook.
After much badgering, Apple has agreed to replace the logic board if it's faulty.
However, Apple has refused to replace the NEW display, even if that's also faulty.
Apple is also insisting that I have to pay all the labor charges.
Meanwhile, I've noticed that the iBook is now incredibly hot.
I mean, the MacBook is infamous for running hot, but this "repaired" iBook makes my MacBook feel like a block of ice by comparison.
I don't remember the iBook running so extremely hot before the "repair."
Which has made me notice that during the last few weeks, I've never heard the iBook's fan come on.
I presume that an iBook has a fan ?
Please confirm.
Therefore, another loose cable ?
Today, the display went black again, as usual.
So I gave the iBook a shake.
But this time, nothing happened.
No display.
No fan.
No hard drive spinning.
Just silent and dead.
What do you reckon, guys ?
Duff logic board ?
And/or duff display ?
And/or duff fan ?
And/or duff cabling by the technician ?
As far as I'm concerned, I don't see why I should have to pay for yet another repair, to correct hardware and/or workmanship which was so bad that after only three weeks of ACTUAL use since the "repair", the unit is now completely dead.
All opinions and advice gratefully received.
With thanks and best wishes,
Michael
London, England

Hi S,
Many thanks for your helpful and swift response.
I agree with you regarding the likelihood that these problems would have surfaced immediately during normal usage, regardless of how much or little time had passed since the repair.
As advised, I will inform Apple Customer Relations UK about the new developments.
Indeed, when I resubmit the iBook, I'll include a print-out of this discussion.
I agree with you about the fan.
Prior to the failure of the first logic board, I ran that iBook for YEARS, without noticing any heat issue.
Indeed, if there had been such incredible heat, then I'd have searched these discussion boards, and reported it to Apple HQ.
Therefore, the astonishing heat is definitely a new development since the "repair."
Consequently, I take on board your comments about the lack of a working fan since the "repair", which I shall also mention to Apple HQ.
As for running the Apple Hardware Test, the unit is completely dead.
The power cable is green, but the unit is now completely silent and black.
I also note your suggestions regarding the cable which connects the display to the rest of the unit, which I shall also mention to Apple HQ.
No repair sheet was ever given to me by the Apple Repair Centre (ARC).
Indeed, no receipt was ever given to me when I delivered the unit to the ARC, nor was any paperwork ever given to me when I collected the unit from the ARC.
However, Apple HQ can see on their screen that the logic board and display were both replaced for new by the ARC.
What else was and wasn't done by the ARC is a mystery.
I'll phone the ARC and ask for copies of any and all paperwork, so that I can submit it all to Apple HQ, which I note is your recommended option, rather than returning the unit to the ARC.
However, the complicating factor is that with the exception of the logic board, it is my understanding that Apple is denying any liability on any part of the "repaired" unit, including the brand new display.
If I understand Apple HQ correctly, they're now saying that all other hardware and labor costs will be mine.
I'm sure I could buy a WORKING second-hand iBook G3 for the same price as a repair, if not cheaper.
Therefore, perhaps I should return the unit to the ARC, and give them the opportunity to correct their previous workmanship, at their OWN cost.
Because as far as I'm concerned, the ARC had two customers during the repair: Apple and the end-user, as evidenced by the fact that the ARC has invoiced its first customer Apple for workmanship which was clearly not up to Apple's own standards, and the ARC has then delivered the unit to its second customer, the end-user.
In addition, regardless of Apple's 90 day warranty on repaired hardware, UK law includes the Sale of Goods Act 1979, and other relevant legislation: http://www.dti.gov.uk/consumers/fact-sheets/page38311.html
Furthermore, if the ARC is completely unhelpful, I could jump all over them, by writing to Apple HQ, with cc's to the UK editions of MacWorld, MacFormat, and MacUser magazines.
As advised, if the unit goes to Apple HQ, I will suggest that the unit is looked at carefully during disassembly, to see if errors were made during the ARC "repair."
I'm always polite when on the phone to Apple, because I love the company so much.
Indeed, even though during the last twelve months, I've been having very bad luck with the iBook, as well as with a MacBook which has exhibited so many problems that Apple has now agreed to replace old for new, I still love my Mac.
And joy, sweet joy, I've just seen on the TNT courier's tracker website, that my replacement MacBook, built by Apple in Singapore, then flown to Arnhem in Germany, then flown to Northampton UK, then delivered to Heathrow UK, left the Heathrow depot 30 minutes ago, for delivery to the customer.
And the sun is shining.
Thank you again for all your kind and wise advice.
With best wishes,
Michael
London, England

Just got my MBP back with a new logic board but...

Hello all
I just got my laptop back yesterday. They did the logic replacement due to a bad graphics card (nvidia) I was not under warranty. I was having the Videocontroller error on the AHT. I just ran the AHT today via the apple disc. It came up with 4SNS/1/40000000:TGOD-86.500. I also noticed my superdrive does not accept blank disc media, it spits them out after a few seconds in. It still install and read programs off it. Burning discs is just the issue. I posted that issue here http://discussions.apple.com/message.jspa?messageID=12410595#12410595 But prior to the new logic board, it recognized the discs as "blank"
Please any help would be appreciated.
Marc

I had an issue whereby only certain DVDs were usable.....some were, and some weren't.
My MBP went in for repair and the SuperDrive was replaced under my AppleCare extended warranty.
You'll likely need your SuperDrive replaced.
If I didn't have Applecare, I'd be up Shyte Creek by now with some very costly repairs on my September '08 MBP.
BTW, My MBP had two logic board failures in its second year of ownership which were replaced under my AppleCare warranty.
Message was edited by: AnonyMouse

Where can i buy a NEW logic board for my macbook pro 2012?

My video card has recently failed, in this model video card is sticked to logic board.
Does anyone know where i can buy a NEW logic board? Its a Mid 2012 MacBook Pro

"Where" questions are more easily answered if you give your approximate location. Especially important if you live in the US because there is a low-cost repair option for which you can ask.
If you are out of warranty and you live in the US, the most cost-effective solution is a depot repair. Instead of fixing the computer in an Apple Store, it is sent to a central refurbishment center and they fix anything that's wrong (other than damage to the case and/or display) for a flat fee of around US$325. It takes about a working week but it is worth it. All the posts here from people who have availed themselves fo this option were glowing.

Kernel panic.. with new logic board

Hi,
So I recently replaced my logic board after trying EVERYTHING to fix a somewhat frequently occuring kernel panic. Now however.. it has happened again.
Does anyone have any idea what could be causing this? I honestly feel like I've tried everything. Could it be bad RAM? I've changed the hard drive, done a fresh OS X install (perhaps its something in my settings from migrating my old stuff back over?), new logic board.. reset PRAM, every suggestion I could find.
Here is the old discussion before I changed the logic board. https://discussions.apple.com/thread/3902490
Attached the latest crash log.
Interval Since Last Panic Report: 389295 sec
Panics Since Last Report:          2
Anonymous UUID:                    F57DA50B-3111-4118-A66E-A003634B4A5D
Sat Aug 4 20:34:26 2012
panic(cpu 1 caller 0xffffff80002c473a): Kernel trap at 0xffffff80002aaae2, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x000000000645e000, CR3: 0x000000002fb3d000, CR4: 0x0000000000000660
RAX: 0xffff80000668f000, RBX: 0xffffff801014ce80, RCX: 0xfffeffffffffffff, RDX: 0xffffff801014ce98
RSP: 0xffffff80e7e43200, RBP: 0xffffff80e7e43280, RSI: 0x0000000000000000, RDI: 0x00000000001a13f4
R8: 0x0000000000000000, R9: 0xffffff800cd25000, R10: 0x00000000001b2fff, R11: 0x0000000000000000
R12: 0x8000000000000000, R13: 0x0000000000000000, R14: 0xffffff801014ce80, R15: 0x000000000668f000
RFL: 0x0000000000010246, RIP: 0xffffff80002aaae2, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x000000000645e000, Error code: 0x0000000000000000, Faulting CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff80e7e42eb0 : 0xffffff8000220792
0xffffff80e7e42f30 : 0xffffff80002c473a
0xffffff80e7e430e0 : 0xffffff80002da0cd
0xffffff80e7e43100 : 0xffffff80002aaae2
0xffffff80e7e43280 : 0xffffff80002adbd4
0xffffff80e7e432a0 : 0xffffff800026740e
0xffffff80e7e432d0 : 0xffffff800026804b
0xffffff80e7e436d0 : 0xffffff8000268448
0xffffff80e7e43730 : 0xffffff8000571351
0xffffff80e7e43780 : 0xffffff80002ff905
0xffffff80e7e437d0 : 0xffffff80002ff59e
0xffffff80e7e43810 : 0xffffff8000301996
0xffffff80e7e438a0 : 0xffffff80004ddf0c
0xffffff80e7e43990 : 0xffffff80004fe325
0xffffff80e7e43ae0 : 0xffffff80005010d5
0xffffff80e7e43b40 : 0xffffff800031ccbd
0xffffff80e7e43bb0 : 0xffffff800030b9c8
0xffffff80e7e43da0 : 0xffffff800030bdad
0xffffff80e7e43f60 : 0xffffff80005ccfe8
0xffffff80e7e43fb0 : 0xffffff80002da5e9
BSD process name corresponding to current thread: Google Chrome
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: MacBookPro5,3 (Mac-F22587C8)
System uptime in nanoseconds: 21950465015381
last loaded kext at 21384906305176: com.apple.filesystems.msdosfs          1.7.1 (addr 0xffffff7f81322000, size 57344)
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com.apple.iokit.IOStorageFamily          1.7.1
com.apple.driver.AppleKeyStore          28.18
com.apple.driver.AppleACPIPlatform          1.5
com.apple.iokit.IOPCIFamily          2.6.8
com.apple.iokit.IOACPIFamily          1.4
Model: MacBookPro5,3, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 3.06 GHz, 8 GB, SMC 1.48f2
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x393930353432382D3031322E4130304C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x393930353432382D3031322E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.198.4.20)
Bluetooth: Version 4.0.5f11, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: SAMSUNG HM501II, 500.11 GB
Serial ATA Device: MATSHITADVD-R   UJ-868
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 5
Any help at all or new fixes I could try would be greatly appreciated! Very frustrating!

Cheers - I've run Rember a few times and it hasn't come up with any errors, but I've heard it's not a 100% accurate test. Looks like that's the only thing left it could be!

Keys 5-9 no longer work after water damage. Do I need a new logic board?

I had the smallest amount of water on my fingers when I typed something on my keyboard and now keys 5-9 no longer work. Will I need a whole new logic board for this? I've been into two Apple stores and both say I need to book an appointment online. I've been online and tried to book in at three different Apole stores within my area and I just get 'there are no slots available' how am I supposed to get this fixed if I can't book a session to see some!?! Sort it out Apply, it's why your products cost so bl**dy much isn't it!?

thanks, but I really don't think its the logic board since I can still plug in head phones and i can hear movies, etc.
also when i don't have my magicJack plugged in to make calls they now give you a magictalk dial pad to make calls and when i plug in the headphones again i can talk through the speakers and be heard and I can hear them too. Is there something I can used to maybe pull out the connection. I think it thinks the headphones are plugged in all the time.

HT1349 I received a new logic board and now my computer has no serial number under 'about this mac', and I need it to submit questions to apple. What do I do?

I can't find the serial number for my mac after getting a new logic board on recall for my macbook pro.

You can open System Profiler and see if it contains your serial number.
Or have the computer near a previous connected Wifi or on a Ethernet cable to your router.
Reboot holding the D key down for like what would appear to be 10 minutes until Hardware Test appears on the screen.
You can run a test if you wish.
There is a pane at the top if selected will give you your new serial number.
You also can use Terminal
You can quickly retrieve any Macs serial number via the command line by using the following command string:
system_profiler |grep "r (system)"
The command results will look something like this:
$ system_profiler |grep "r (system)"
Serial Number (system): C24E1322XXXX
If that fails you can give them your MAC address which is unique to each machine and there are records at Apple with it.
Open Utilities > Terminal. Copy, paste and press enter:
For your computers Ethernet (wired) MAC address: ifconfig en0 | grep ether
For your computers Airport (wireless) MAC address: ifconfig en1 | grep ether

Apple installed a new logic board and now iTunes music is all gone and I cannot log into store or authorize my Mac

I have an early 2011 i7 MacBook Pro running OSX 10.9.4. Earlier this week I had Geniuses at the Apple Store install a new logic board to replace a failed one. My hard drive was not touched. Anyway, when I got home and launched iTunes, I discovered that none of the tens of thousands of legally purchased songs in my iTunes library were listed, even though they actually still exist in my Music folder. Additionally, my attempts to login to the iTunes Store with my valid and correct and accurate and current Apple ID with the correct password, did not work. In fact, no errors were generated. The logins simply erased my input after clicking SIGN IN and then the "Sign In" form came back empty.
As a developer and 28+ year user of the Mac, I was a little stunned to say the least. The Apple Store logic board replacement process should take into account iTunes authentication problems when replacing failed logic boards, but this issue was not discussed at all, in any form during the repair intake process. So, I now have a 'fixed' MacBook Pro that will not acknowledge my thousands of legally purchased songs and will not let me log into the iTunes Store with my valid credentials or authorize or de-authorize my Mac.
Indeed, iTunes Match is also disabled, which means $30 thrown away in paid subscription.
Does anyone know a workaround to this Apple flaw that can correct their mistake and re-enable my Mac for using my thousands of legally purchased songs?
Any feedback would be most appreciated!
Thanks,
Larry

Having your main logic board replaced wouldn't erase music from your hard drive, if it was actually stored on the drive. Your iTunes music resides in your user home folder in a folder called Music.
When you do get a logic board replaced, however, it is a good idea to have the computer first de-authorized from iTunes since you are only permitted to associate your iTunes Store account DRM purchases (movies, tv shows, and older digital-rights-managed music) with up to five computers. See Deauthorize your computer using iTunes.
When a new logic board is installed, you'll need to reauthorize the Mac again. It's not the end of the world, however, if this step wasn't initially taken. See Authorize your computer using iTunes.
...As for not seeing your music when you launch iTunes—try point iTunes to the correct location of your iTunes folder. To do this, quit iTunes. Press the option key and click the iTunes icon in the dock. It will then ask you to navigate to the location of your iTunes music (again usually located in the Music folder in your home folder).

New logic board and network connection problems

My late 2007 MBP just had a new logic board installed. I have home and work wireless networks that are configured to connect automatically. This always worked flawlessly in the past. My MBP would find the network, connect and all was well. Since I've had the new logic board I'm having issues. The wireless network will be detected but an IP address is not assigned so I can't get on the network or internet. Both my home and work networks were set to assign a specific IP address to my computer. The MAC address detected by the router is correct, at least according to System Preferences.
The only way I can connect is to disable the firewall (Allow all incoming connections). When I do this I connect immediately to the network and everything works as normal. I can even turn the firewall back on and everything will be fine, that is until I leave work and turn the computer on at home. Then I have to go through this again. And then again when I go to work in the morning. I've tried deleting my router profile and resetting from scratch, deleting the network profiles in System Preferences and re-detecting. I don't know what else to try. It's an annoying problem.
Any suggestions?
Thanks.
Kevin

I think I have it fixed. One of the solutions I read about had to do with the 10.5.7 upgrade. I have always installed the smaller upgrades, not the larger "combo" upgrades. One tip suggested installing the full combo upgrade because, among other things, it re-creates two specific files that control how the computer interacts with the network. I installed the combo upgrade last Friday and connected without difficulty to the network at my office this morning. If I connect just as easily when I get home tonight I will consider the problem solved.
Cheers!
Kevin

New logic board fitted & posible os failure

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