New mac 21.5, tried to upgrade to Yosemite get error, what's up
Just bought an iMac, tried to download Yosemite upgrade, get error, what to do.
Since it's a new machine, contact Apple's Support and let them deal with the problem. You have 90-days free phone support
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2
Similar Messages
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I have Adobe Photoshop Elements 5.0 and am trying to upgrade to 13 - getting error message that "file archive part" of Adobe 13 is missing. When I try to download installers for older products it only goes back to v7, not v5 what to do next?
TDFields you will want to ensure the 7z and exe file are in the same folder/directory. You can find more details at Find a download link on Adobe.com.
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i am a new mac user and tried to update my firefox but now i have multiple foxes and a half fox fix something? how do i get it all together in one and be sure i have current version on only?
Hi there
I think in this case, you may be best to speak with Microsoft about this, as it does seem like an issue with Office, and not your Mac.
Follow this link, to find your local Microsoft Support contact number.
Or perhaps create a new topic in the Microsoft Support Communities
Good luck -
Im trying to install Photoshop Elements premier 12 on my new Mac with the latest update and i keep getting the same failed to initialise message. I was able to register the key code at first but now im not able to either open the program or reinstall it.
What is "Photoshop Elements Premier 12"? Do you mean Photoshop Elements or Premiere Elements? Were your files copied over from a previous mac that had PSE installed on it?
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I have The last version of the MAC GT 4 desktop, don't intend to buy a new one just so I can upgrade to Firefox 4 - so what alternative do I have - keep using Firefox3.6 with no support or switch to another Browser?
Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
Firefox 3.6 is still being supported. -
i am trying to upgrade to yosemite (for imac) from version 10.6.8 but even though i have 70gb available on my hard drive it wont let me upgrade because it says i dont have enough memory!! what can i do??
Install more RAM in the computer; the Mac needs to have at least 2GB of RAM and should have 4GB or more first.
(125734) -
iMac running Mountain Lion.... Yesterday, I tried to upgrade to Yosemite. System seemed to be upgrading. However, the OSX installation window is now frozen on the computer with the blue bar showing installation complete. I do not have access to even the finder. Force quitting with keys is not working. The only way I can shut the computer down is to hold down the on/off button. Restarting brings up the same frozen OSX installation window. What to do?
CherieThere are three ways:
A. Reinstalling Yosemite, Mavericks, Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
B. Install or Reinstall from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
the Security button and set the Zero Data option to one-pass. Click on
the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Yosemite: Select Reinstall OS X and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.
C. Internet Recovery
Install OS X Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Yosemite: Select Reinstall OS X and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
This should restore the version of OS X originally pre-installed on the computer. -
Having big problems with my new Mac Pro, when I launch Photoshop CC, I get an error message, can carry on but after a few tasks it starts going gar... menus go blank, when you try to save it shows a blank box.... can anybody help?
when I launch Photoshop CC, I get an error message
and what exactly is the text of that error message? -
Apparently, I don't know my "com.apple.smig keychain" password. And I'm in the middle of setting up my new Mac mini. I transferred data from my MacBook and what I thought was the password isn't working! Help!!
Hello,
See if this helps...
Mac OS X 10.4 Help, I forgot a password in my Keychain
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh1960.html
Mac OS X 10.4: Keychain Access asks for keychain "login" after changing login password...
http://support.apple.com/kb/HT1631
Resetting your keychain in Mac OS X...
If Keychain First Aid finds an issue that it cannot repair, or if you do not know your keychain password, you may need to reset your keychain.
http://support.apple.com/kb/TS1544 -
Hi all,
I am trying to install Xcode 3.2.5 & Xcode 4.2 in iMac (Mac OS X 10.6.8) , I am getting error message as "Installation Failed". somebody can help me. Thanks in advance.I too have the same error while installing xcode 4.2 in Mac os x 10.6.8.
Can any one solve this issue. -
hi.have a g5 mac,dual core 2.3 unit.i bought it with no hard drive.have got hard drive,formatted for mac.i am trying to load osx.i get a grey screen with a small box in the centre with 2 character faces,and then grey apple with loading icon spinning.nothing is loading tho.
I see 10.6.3 in your profile---is tthat what you are trying to load? If so, it won't work. No PowerPC Mac like your G5 can run a Mac OS version higher than 10.5.8
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trying to upgrade to Mountain Lion, error message; " product distribution file could not be verified. It may be damaged or was not signed" ??
what to do? This is in App store. I followed the link e-mailed to me that an upgrade was available....... Puzzled.Several causes for this problem have been reported. Please take each of the following steps that you haven't already tried. Stop when it's resolved.
Step 1
Back up all data.
From the menu bar, select
▹ System Preferences... ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If any proxy options are selected, make a note of them and then deselect them. You don’t need to change the bypass or FTP settings. Click OK and then Apply. Test. The result may be that you can't connect to any web server. Restore the previous settings if that happens.
Step 2
Rebuild the Spotlight index. If you try to search now from the magnifying-glass icon in the top right corner of the display, there will be an indication that indexing is in progress.
Step 3
Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
Hello, I have a new Mac Book Pro and I am unable to get Adobe flash player to work. When I install it it says it has been installed. But where do I see the application that it is there?
Check your system preferences.
My copy of flash installed as a preferance pane.
If its there you will be able to check the current installed version and set preferences for flash and updating. -
Am a new mac user, my is question is how to get mac os x 10.5 on to my mac 10.4
am a new mac user, my is question is how to get mac os x 10.5 on to my mac 10.4?.
Skip 10.5 and buy Mac OS X 10.6 from the online Apple Store.
(81944) -
I currently use CS Photoshop 5.1 on Mac. I have just upgraded to Yosemite 10.1.0. In order to run CS Photoshop 5.1 I need to downgrade to Java 6. Is this safe, or will I become exposed to security risks?
Photoshop does not use any external java it has it own "ScriptingSupport" plug-in, Some thitd Party plug-in and perhaps Adobe installer may use an external Java. I don't use a Mac, The latest Java I have on Windows is version 8 there are security issues in prior versions.
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