New mac air problems with internet

New mac air although connencted to the Internet does not open all pages on safari i.e gmail.com etc

The warranty entitles you to complimentary phone support for the first 90 days of ownership.

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  • The New Ipad Air Problem with Yahoo Messenger Webcam

    I installed yahoo messenger in my new ipad air.  The webcam is not working.  Please suggest me how to fix it.  Thanks

    First thing to try is a reset: Try a reset: hold down the home button along with the power button until you see the Apple, then let go.
    If that doesn't work, you might try getting hold of Yahoo since it's their app that's causing the problem. Try searching on Google for others who've solved it.

  • Does my new apple mac air come with anti-virus?

    does the new mac air come with anti-virus?

    1. This is a comment on what you should and should not do to protect yourself from malicious software ("malware") that circulates on the Internet. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
    If you find this comment too long or too technical, read only sections 5, 6, and 10.
    OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
    2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
    The following caveats apply to XProtect:
    It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
    It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
    As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
       3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
    Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
    It can easily be disabled or overridden by the user.
    A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
    An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
    For the reasons given above, App Store products, and other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandboxing security is based on user input. Never click through any request for authorization without thinking.
    4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
    5. The built-in security features of OS X reduce the risk of malware attack, but they're not absolute protection. The first and best line of defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
    That means, in practice, that you always stay within a safe harbor of computing practices. How do you know what is safe?
    Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is unsafe.
    A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
    Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
    Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
    Software that purports to help you do something that's illegal or that infringes copyright, such as saving streamed audio or video for reuse without permission, is unsafe. All YouTube "downloaders" are outside the safe harbor, though not all are necessarily harmful.
    Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe. For instance, if a web page warns you that Flash is out of date, do not follow an offered link to an update. Go to the Adobe website to download it, if you need it at all.
    Even signed applications, no matter what the source, should not be trusted if they do something unexpected, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
    "FREE WI-FI !!!" networks in public places are unsafe unless you can verify that the network is not a trap (which you probably can't.) Even then, do not download any software or transmit any private information while connected to such a network, regardless of where it seems to come from or go to.
    6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
    Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
    Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers.
    Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
    Follow the above guidelines, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
    7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. Any database of known threats is always going to be out of date. Most of the danger is from unknown threats. If you need to be able to detect Windows malware in your files, use one of the free anti-virus products in the Mac App Store — nothing else.
    Why shouldn't you use commercial "anti-virus" products?
    Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
    In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
    To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. Most of the real danger comes from highly targeted "zero-day" attacks that are not yet recognized.
    By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
    8. An anti-malware product from the App Store, such as "ClamXav," doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
    An anti-virus app is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
    A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
    ♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
    Anti-virus software may be able to tell you which particular trojan it is, but do you care? In practice, there's seldom a reason to use the software unless an institutional policy requires it.
    The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have the disadvantages mentioned in section 7.
    9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
    10. As a Mac user you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither should you assume that you will always be safe from exploitation, no matter what you do. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

  • I CAN'T DOWNLOAD YAHOO MESSENGER ON MY NEW MAC AIR BOOK

    I CAN'T OPEN THE YAHOO APPLICATION ON MY NEW MAC AIR BOOK WITH OS X SEVER .

    Can you please provide the text of the error message you received?  Also what version of Mac OS are you using?  Finally what version of Photoshop are you trying to install?

  • Problem with Internet Key Onda Mt835Up: It doesn't work with mac os 10.6.6

    Hi I have a problem with internet key Onda MT835UP. It doesn't work, because my imac is more new than internet key.
    Can you help me? Can you send me the upgrade for this internet key?
    Thanks

    I have called Onda, there isn't the driver for Mac OS X 10.6.7 and they don't know if it'll be released.
    So if you have a Mac it's better to not buy Onda internet key,
    instead it's better to choose other brands that update the drivers of their products.

  • My iPod Nano will not sync with my brand new Mac Air...will charge

    My iPod nano (touch) will not sync with my iTunes on my brand new Macbook Air. It will charge my iPod and give the option to eject the iPod, but it will not recognize my iPod to sync. Any ideas why and how to fix it?

    Hey all, I had to call Apple Support to resolve the issue as nothing on the web provided an answer. So for all you out there having the same problem, here's the ituation and full resolution, so you can save time and money (if your product's warranty is expired).
    Situation: I bought a brand new Mac Air on 12/7/12 and tried to sync my 6th generation iPod nano (previously configured to a PC) with no sucess. ITunes was only allowing me to charge and eject the nano.
    Solution:
    1. Go to View>sidebar
    2. In the sidebar, click "iPod" under the Devicies category
    3. Click "Music" section next to "Summary" under the status bar
    4. Make sure "Sync" box is checked with your preferred preferences underneath
    5. Click "Sync" in bottom right corner of window
    Apparently, iTunes 11 is quite different and the sidebar with usual options and playlists does not appear unless selected in the "View" drop-down.
    FINISHED!  

  • I have moved my music to my new mac air but now it won't sync with my ipod or my iphone 4s

    I have transferred mymusic to my new mac air from an acer laptop via an external hard drive and it's all there on the mac but now itunes won't sync with my ipod touch or my iphone 4s.
    With the ipod it says 'iTunes could not connect to this iPhone. Could not connect to the device " It also doesn't show up at all in the devices section.
    With the iphone it says there isn't enough space to sync even though I have experimented and unticked various things including photos which takes up a lot of space. It seems like it wants to sync with the empty space on the iphone (very small!) and not with the whole thing. I have tried various things suggested on this forum but have had no luck.

    iOS: Device not recognized in iTunes for Mac OS X
    Also see:
    If you connect the iPod to another computer does iTunes not see it?
    What version of iTunes is installed?
    Whast model iPod and iPhone and what iOS version?
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
    For the enugh space, you are trying to sync too much media to the iPhone

  • I received an email containing a spreadsheet created using Mac Office 2004 on my new MacBook Air equipped with Mac Office 2011.  When I saved the document, my Finder lists the document without the .xls file extension. Why?

    I received an email containing a spreadsheet created using Mac Office 2004 on my new MacBook Air equipped with Mac Office 2011.  When I saved the document, my Finder lists the document without the .xls file extension. Why?
    All other .xls documents created by Mac Office 2004 retained the .xls file extention when I migrated them over to the new MacBook Air.

    I know what happened.  When I saved the document I somehow hit the Hide File Extension box.  Sorry to trouble this group. I simply resaved it w/o activating the Hide File Extension feature.

  • I have a problem with my new ipad air 64g with cellular. When I off my ipad for a long period of time ( around 2 hours), my ipad air freeze. Nothing is showing on screen with any button except by pressing reboot (home   on/off button)

    I have a problem with my new ipad air 64g with cellular. When I off my ipad for a long period of time ( around 2 hours), my ipad air freeze. Nothing is showing on screen with any button except by pressing reboot (home   on/off button). Anyone out there can help. Thanks.

    I have a 64GB iPad Air WiFi+Cellular (Verizon), and I don't see the issues you are describing.  First I would suggest that you update your iPad to the newest iOS update.  If that doesn't help, then you may want to schedule an appointment at an Apple Genius Bar.  If you go this route, I suggest that you let the iPad sleep for long enough for the problem to arise before you go to your appointment.

  • I have deleted iPhoto that came with my new mac air 2013, how can i get it back again?

    I have deleted Iphoto that came with my new Mac Air 2013, how can I get that back... Well, I know, I should have done it, but I've not set up the time machine yet... Many thanks

    Okay, look under Purchases:

  • Migration From OS X Mavericks to New Mac Air that is set with 10.8.4 Mountain Lion. It is not working

    Bought a new Mac Air this week. Tried to Migrate my files, etc from my old Mac Air running OS X 10.9 Mavericks. Discovered after repated attempts, that the new Mac Air has 10.8.4 Mountain Lion. Could this be why it will not work?

    I would imagine so. I doubt the Migration Assistant is designed to go backwards.

  • HT1338 i have a new mac air . the usb wont work and i cant charge my i phone with it

    please help me out . i have a new mac air . when i conect my cable to usb socket wont work . it wont charge my i phone either . whats wrong

    I'm sure you've done everything like rebooting or testing other usb devices...have you tried to create a new user account and see if you get anything that way?, I would imagine you'd have to return the machine for an exchange at the Apple store.

  • Mac OS 10.10.2 is installed and can open documents on my new Mac Air but an error message occurs with I try to attach a PDF to emails.  Any thoughts?  Apple was unable to help.

    Mac OS 10.10.2 is installed and can open documents on my new Mac Air but an error message occurs when trying to attach a PDF to emails.  Apple was not able to fix.  Any thoughts?

    The message says:
    Please wait
    If this message is not eventually replaced by the proper contents of your document, your PDF viewer may not be able to display this type of document. 
    Then it goes on to suggest an Reader upgrade, which I already did. 

  • New Mac Mini slows my internet down to dialup speeds?

    I recently purchased a new Mac Mini along with a new 27" Mac display.  As soon as I hooked it up and turned on WiFi, my in home interent connection (wired and unwired) slowed down to .019Mpbs!  I tried bypassing the router and hardwiring the Mac Mini directly to the modem, tried hardwiring to the Lynksys modem...still very slow.  As soon as I turn Wifi off on the Mac Mini, and remove the Mini from the network, all my other devices speed right back up to 2Mbps. I have several iOS devices in the home, a MacBook Air and a PC.
    I have seen other's comments on other boards about bluetooth keyboard and trackpad.  I am using both of these, but manipulating these settings has not helped.
    Would purchasing a new Apple AirPort AC 2 TB router/hardrive help?  Could my 2 year old Lynksys router (which works fine with everything else) be the problem?  Are there settings in the MacMini that need to be changed?
    Anyone have any ideas?
    Thanks!
    Jay

    Ok, i was faced with this issue back in 2010 with my first Mac Mini. May i ask who your current internet service provider is? Mine was BT at the time and the router they provided was a 2wire! I am almost 100% sure that the router is at fault here! If it was your ISP that provided you with the router then call them to see if they can help. If you purchased it from a vendor then you will need to make contact with Linksys. What you need to ask for who ever it may be is a firmware update for your specific router in order for it to support a Macintosh. At the time of this this dilemma, BT could not help as my 2wire router did not have a firmware update available in order to support my Mac! I then made contact with Apple Support and they suggested i install a download manager. Please note that the DM manager i installed was tailored to fix this specific issue, other DM's most likely will not work! Was not the best solution but never the less this solved the problem! I wish i could tell you the name of this software but unfortunately i do not remember. However i am sure Apple Support can point you in the rite direction if you explain this scenario to them! I was on that network for a very short while, a couple of days i think so am not sure if this fix is a good longterm solution. However this may be the only solution you have unless you purchase a new router!
    Best of Luck!

  • My brand new mac pro always had Internet connection issues at school. WHY is that? I see the school's Internet working perfectly fine on other PC's, but there is never a day where my mac doesn't have Internet connection issues at school. How do I fix it?

    I got my mac pro in the middle of August. School started the week after. Internet was working perfectly fine at home. But at school, I never had a good connection. Sometimes on the good days I get a connection when I'm sitting at the exact spot in class I always sit at. It's ridiculous and it's frustrating. I invested my money into this laptop and I'm beginning to regret it. I thought it was the school's Internet, but I don't see Internet issues with other PC users. It's most frustrating on registration days and I'm trying to register for my classes before it gets taken, but again... Internet connection issues. It's random. Majority of the time, it doesn't work at all. I've done Network Diagnosis and turning WiFi off then turning it on again. I've done everything I could. I put my money on this laptop and it was a lot of money. I could have bought an 800 dollars laptop and I would have Internet connection anywhere on campus. So, I don't want to continue everyday to regret on buying this laptop every time I try to connect to the Internet at school or Starbucks or anywhere else. How do I fix this? What's the problem ?
    At school, I heard this guy had a problem with Internet connections too and he owned a new mac book pro. He said something like Apple messed up on something, but he fixed it. If I knew mac book pro's had these issues I wouldn't have bought it in the first place. It's freezing on me every other day. It's ridiculous. But what concerns me the most is the Internet connection. So someone please tell me what can I do next to prevent the problem? Am I doing something wrong maybe?

    Hi Kevin,
    I'm using an XLR input mic which is connected to the phantom power enabled XLR mic socket on a USB M-Audio M-Track. The M-Track is connected by USB to the Mac Pro - so effectively I've got an M-Audio USB soundcard with a mic input.  I've also tried a microphone that is a straight XLR to USB cable (guessing with some soundcard chip buried in the usb plug) but that also yields the same effect of bad latency, intermittent quality, stuttering and repeating and echoing (without the speakers on during record so its not feedback).
    The mic works absolutely fine with other recording applications I have on the mac at the moment - albeit non-adobe ones (tested it on the EasyAudioRecorder - and it lives up to its name. it's easy)
    I will try with Audition and report back, but sitting here right now I can imagine it would work fine with audition too - it just seems to be the way premiere is set up for recording into the timeline is a bit sketchy.  I'm willing to accept it might well be a quirk with the new Mac Pro trashcan - I'm not weighting all the woes on premiere.
    Any thoughts or am I out of luck to sit with my fingers crossed for a fix in the next round of updates?
    Nathan.

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