New mac book air CAN NOT install win7 ?!

I just bought new mac book air (1.4GHz dual-core Intel Core i5 )
Try to install win7, when go to win7 installation interface, the mouse and touch pad doesn’t work. ( I did try USB mouse, same).
BUT
I use same usb on my old mac book air ( 1.3GHz ) it works fine.
I called apple, a very nice lady tell me i should call Microsoft, because if mouse and keyboard works fine in MAC system that means the hardware is fine.
Is somebody have some idea about this ?
Thanks a lot !!!

If this is a 2nd hand Mac, some of those apps were free to the original purchaser, the Apple ID you saw, but they are paid apps for you.

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New mac book air CAN NOT install win7 ?!

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