New Mac: can i get my old purchases back?

I just got a brand new MacBook after my previous one was stolen. Is there a way to get my purchases back?

Use the form on this page to request a free redownload, or use the Transfer Purchases feature if applicable. If neither of these works, you will need to purchase the content again to get them back; Apple needs to pay the copyright holders for each download from the iTunes Store other than podcasts, album artwork, and iPod touch/iPhone applications.
(38173)

Similar Messages

  • Can i get my old purchases back?

    I had a bunch of i tunes purchases on an old computer, but it got fried. Is there any way I can re-download my old purchases if I don't have access to the hard-drive they were on?

    Sorry, but officially Apple does not allow redownloads of purchased items. It's your responsibility to make backup copies in case something goes wrong with your system, as unfortunately it apparently did in your case, and you lose all the information on your hard drive. The official statement of their policy can be found here, among other places. If your hard drive died and you haven't made a backup, and don't have your tracks on an iPod, you're probably out of luck and will need to repurchase your tracks.
    You can try contacting iTunes Store Customer Service and explaining what happened. Reportedly in some cases Apple has allowed redownloading on a one-time basis, but don't count on it.
    If you do have a backup or have your tracks on an iPod, post back and we'll go from there (or search the forums for "iPod back"; it's been covered a number of times already).
    Message was edited by: Dave Sawyer

  • Got new computer, can't get my old purchased music

    I bought a new mac recently, how do I get the music I purchased on my account from the last computer on my new itunes?

    If you still have the old computer or a back-up of the purchases you simply need to copy the purchases over from the discs or drive they are currently on:
    iTunes for Mac: How to copy purchases between authorized computers
    iTunes for Windows: How to copy purchases between authorized computers
    If you didn't make a back-up of your purchases to restore from (as you are advised to do) then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
    "Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
    You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on this link you'll be able to email your query: iTMS Customer Service
    If you have an iPod that still has the purchases on it the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
    You might also want to check out these pages for future reference:
    How to back up your media in iTunes
    Back up your iTunes library by copying to an external hard drive

  • New mac, can't authorize my old purchased music

    I bought a new mac after my last one crashed, I am logged into itunes but it won't let me authorize my computer to play my purchased music.  I am signed in to my account and have bought more music, but can't authorize songs I purchased on my last computer. When I enter my information the same screen pops up again and says to enter my information.  My account name and password are correct because I can access my account info and the itunes store.

    I have exactly the same problem, but with an added issue: This MacPro is the SAME one I used to have all my authorized music on, but after Apple repaired the heatsinks on my motherboard, iTunes thinks it's a new computer and won't authorize my old music.
    Additionally, when the window asking me to authorize the old music pops up, it shows my old e-mail address, which is no longer in service. So now I'm wondering if I am supposed to log in with this old address. When I try to do that (I still know the password), it says I entered something wrong... but I can't have it send me my "forgotten" password for the old e-mail address, because it says it's going to send it to my old address!
    I have no problem logging in with my new address, but when I try to "Authorize This Computer" under the Store menu, iTunes tells me this computer is already authorized. So why can't I access all that old music? We're talking almost 1,000 songs that I now can't play!
    Thanks for any and all help with this!

  • I imported a slide on my old mac book pro to my iTune i had on it, but it got a new one how can i get my old iTune  back with that slide i imported

    imported a slide on my old mac book pro to my iTune i had on it, but it got a new one how can i get my old iTune  back with that slide i imported

    If this is a question about syncing with iTunes, you might want to post it over in the iTunes forum.

  • HT203167 external hard drive died and have new one. how can i get my old purchases onto new hard drive?

    help! my external hard drive died. have tons of tv shows and movies on it. how can i get my old purchases from itunes onto my new hard drive?

    Just plug it in and sync it.
    (60463)

  • HT4236 I lost my iPod touch 32 GB a month ago, and today I got a new iPod touch 64 GB. While syncing it with itunes, I got my music library, books and purchased items back, but I didn't get my photos and videos.How can I get my old photos back in my new i

    I lost my iPod touch 32 GB a month ago, and today I got a new iPod touch 64 GB. While syncing it with itunes, I got my music library, books and purchased items back, but I didn't get my photos and videos.How can I get my old photos back in my new iPod?

    Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
    As IO said before:
    You can redownload most iTunes pruchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    I do not think it included audio books.

  • My apple ID has been hacked so I had to create a new account, how can I get my old account back??

    My apple ID has been hacked so I had to create a new account, how can I get my old account back?? My iPhone and iPad are linked to the account i lost

    freedone wrote:
    Great! Yes mysterious is best way to describe internet eh lol. It could be that I have asked other questions that had absoulutely no relevance to the current q,  onto previous questions. So I am going to look thru them all..
    I did say m i s c h i e v o u s  didn't I? Mysterious it is though too.
    Regarding the latter, I have some tips for searching... (WARNING: I don not have a high opinion of the Forum Search abilities)
    Discussion Search
    https://discussions.apple.com/search.jspa?type=discussion&q=Great!&author=%2Fpeo ple%2F946207&sort=updatedAsc
    The above is what is called "Space Search"
    I used the first word of you above post " Great! " with a couple of filters applied - found this thread and one other
    If you can think of any term you may have used, it may be of some benefit to use this search
    ELSE
    I am VERY fond of Google "Site Search" for all of Apple.Com and its subdomains...
    a mere search for your username with quotes no brackets [ "freedone" ] yielded 313 results - but there IS another username "freedoneb" that may take up some of that real estate
    https://www.google.com/?gws_rd=ssl#safe=off&q=%22freedone%22+site:discussions.ap ple.com

  • How can I get the old Firefox back, this new one stinks

    how can I get the old Firefox back, this new one stinks

    Firefox is highly customizable and you may be able to customize it to meet your needs.
    If you do not like the new UI, you can make Firefox 4 look and behave more like Firefox 3.6, for details see http://www.computertechtips.net/64/make-firefox-4-look-like-ff-3-6
    To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.
    You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.
    To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.
    For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

  • I just updated to Firefox 4.0.1. HELP!!! Can I get my old Firefox back?

    I use Mac OS 10.6.6 This Firefox does not work. Open two tabs, can't close the second, nor can I get back to the first. What do I do?
    Can I get my old Firefox back?

    You can get Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

  • My restore didnt work when i updated to IOS5, and then it was overwritten. How can i get my old restore back??

    Ijust updated my ipod touch to ios5 and it didnt restore. i unplugged and reconnected my cable to the PC but when i reconnected it, it backed up over the restore i was trying to get.

    You can only get your old backup back, if you included it into your computer backup routine and could restore the backup folder for your ipod.
    If you have no other backups, your info is gone.
    iTunes and iOS do not support installing backups of newer versions of iOS onto devices using earlier versions of iOS.
    iTunes will not back up automatically if you are using iCloud.
    Have a new iOS device and need to move your previous backup onto it? Follow the steps in How to transfer your backup from one iOS device to a new device.
    copied from http://support.apple.com/kb/HT1766
    See also iTunes: About iOS backups

  • HT204306 How can I get my old password back after I have changed it? I cannot change it back because it has been used in the last year

    how can I get my old password back  after I have changed it? I cannot change it back because it has been used in the last year

    HI, thanks, but I know I can set a new password. I just wanted to get my old one back cos I have used it a long time & can therefore remember it.

  • I downloaded firefox 5 but lost my tool bars, how can i get the old version back?

    I downloaded firefox 5 but lost my tool bars, how can i get the old version back? It said my tool bars are not compatible. I want them back.

    That is the new appearance Firefox 4 and now Firefox 5, you can easily put things back because Firefox is customizable.
    You can make Firefox 4.0.1 and '''Firefox 5.0''' look like Firefox 3.6.17, see numbered items 1-10 in the following topic [http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 look like 3.6)]

  • Can I get my old calendar back?

    Not a fan of ios7.
    Can I get my old calendar back, or adjust the new one?

    Cbenway I agree with you. So far not ios7 fan, either.  It seems to assume I have an iPhone.  I have an iPad. 
    Both Samit & Kb--unacceptable replies.  Neither  of these "answers" are resolutions. They are excuses and band aids.
    If you could at least propose WHY Apple made these changes, as in what were they HOPING would occur that would be helpful.   Not be supportive of a product which is quickly degrading in quality.
    Worse than windows users who accept MS need to reboot every update! Lol
    I for one am baffled.  It is as though they retrogradeedcode and reintroduced code trees from 2008 when they had exchange calendar problems.
    Tempted to go backwards to iOS 6 until Apple gets their $8!t together and fixes some of these bugs in 7 .  Busy professional who doesn't have time to mess w this nonsense.    What are 7's selling points for iPad?

  • HT201342 Can I get my old pic back the one get erased when I rest my phone

    Can I get my old pic back the one get erased when I rest my phone

    You can if it was in your camera roll when you last backed up to iCloud, but you will have to restore the entire backup to recover it (not just photos).  If you want to do this, it has to be done in the initial setup process.  If you have any data on your phone now that is not in the backup that you want to save you'll need to do that first.  Then go to Settings>General>Reset and tap Erase All Content and Settings.  You will then go through the setup screens as you did when the phone was new. When given the option, choose Restore from iCloud Backup (see image below).  Be sure you are connected to wifi and your charger as this will take some time to finish.

Maybe you are looking for

  • Embed image into email (not attachments)

    Hi all, i need to embed images into an HTML table of an email. Can anyone help me, please? Sergio

  • Which Oracle client to use? with CRS2008 on Windows 2008 R2 64bit

    Hi, We are setting up a standalone Crystal Reports 2008 Server on Windows 2008 R2 64bit. This server will serve some reports that will pull data from an Oracle 11g DB. Several Oracle 10g/11g, (32bit or 64bit) DB client has been tried, but CRS cannot

  • Problem with safari app keyboard ?? Please Help

    Hello, When i enter website address in safari app it does not show space bar in keyboard? please help.??

  • Can't reorder songs in some playlists

    I want to reorder the songs in one of my playlists. When I try to drag a song to a new location a blue line appears around the whole playlist and the black bar that usually tells you where the song will drop does not appear. This only happens in some

  • Mail not sending jpg/pdf files

    You've probably all heard about this problem but does anyone have a fix? When i send jpg or pdf files to windows computers they don't show up at the other end. This problem is intermittent. If i'm sending mutliple files it sometimes send one but not