New Mac Mini making loud clicking sound

I bought my Mac Mini (Late 2012) in August 2013 and from the first week of having it, it periodically makes a loud 'click' noise followed by a series of 'tick tick tick' noises. This is usually accompanied by a slight hang in any .app I'm using and my iTunes will cut out momentarily. Sometimes it happens when I'm not doing anything on it at all.
Is the hard drive failing, and why on earth would that be an issues in a brand new computer? Am I going to have to take it in for repair, as it's my only computer for work?!

Dead on arrival hard drives are nothing new.     Even my folks had a Dell with one.   Transportation in an unpadded cases can also jar a hard drive, though usually the parked heads prevents any damage.    You should always be backing up your data regardless:
https://discussions.apple.com/docs/DOC-1992
At least you are under the 1 year hardware warranty.  Buy AppleCare before that runs out, and that way you will be covered until 3 years from date of computer's purchase.

Similar Messages

  • Mac Mini (Intel) Ticking/Clicking Sound

    I purchased a new Mac Mini (1.8, 80gb, 1gb, superdrive) about a week ago, and have enjoyed using it ever since, however I recently there is a ticking or clicking sound coming from the unit which sounds to me like it may be the hard disk either starting up, or parking down, this happens intermittently and doesn't seem to follow any strict pattern.
    Opening Activity Monitor and viewing the Disk Activity tab reveals that there is usually a small amount of data being written to the hard disk when the ticking occurs, however this is not the case 100% of the time.
    The disk appears to be fine according to its S.M.A.R.T. status, however I've had "verified" disks fail on me before, therefore don't really trust the S.M.A.R.T. monitoring.
    Does anyone have any suggestion on what this may be?

    The drive is actually a Fujitsu.
    It's now started clicking again after being left on
    over night, I've closed everything and tried running
    fs_usage, but could see no distinct pattern when the
    sound occurred.
    This is happening to me with my 80GB Fujitsu Mac Mini Intel. It started after about two weeks of use. This also happened to my G4 Mini with the stock Seagate drive. My old G4 eventually beat itself to death over the course of a month and I have a feeling this one is going to do the same. My second drive (Toshiba I think) didn't have any problems so it may be that only certain drive models are affected.
    I also downloaded and ran fseventer, which again
    revealed nothing, when it first clicked after opening
    the app it said the machine was writing to Finders
    plist file, however nothing registered after this
    with subsequent clicks.
    Yeah, fs_usage doesn't seem to reveal anything significant either.
    I'm still in the dark with this, and have a hard time
    believing it to be normal.
    I agree, I think there's something wrong with the Mac Mini power controller. My drive mainly does it when it is left running overnight. As soon as I sleep and wake the drive, the noise goes away - to me that suggests a controller just needs reset. I've resorted to sleeping the drive overnight and when I'm out until Apple post a fix for it. The drive head slamming into the mechanical stop is not normal in the same way a train slamming into the mechanical stops at the station is not normal. Some control is being messed up - according to the last site, it is usually caused by the fact that the servo calibration is messed up and cannot properly govern the speed and position of the head assembly on the drive and this is worsened by temperature.
    http://kiza.kcore.de/software/declunk/
    http://forums.macrumors.com/showthread.php?t=232114
    http://macminiforums.com/forums/arch...php/t-162.html
    http://macminiforums.com/forums/arch...php/t-332.html

  • IPhone AC adapter making loud clicking sound

    My 2G phone's AC adapter is making a loud rattling or clicking sound when I dock the phone.
    Anyone else ever notice this behavior? I've had the phone since April and never had issues like this before. Guess I better give Apple a call.

    Dead on arrival hard drives are nothing new.     Even my folks had a Dell with one.   Transportation in an unpadded cases can also jar a hard drive, though usually the parked heads prevents any damage.    You should always be backing up your data regardless:
    https://discussions.apple.com/docs/DOC-1992
    At least you are under the 1 year hardware warranty.  Buy AppleCare before that runs out, and that way you will be covered until 3 years from date of computer's purchase.

  • Mac is making loud fan sound and running slow

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    computer has been shutting itself down
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  • Clicking noise from the HDD of the new Mac Mini

    I just recently purchased a new Mac mini to retire the Macbook pro from my leaving room (it was heating up too much when running Plex). The problem I find is that the new Mini's HDD (toshiba 5400) has a loud clicking noise which on the MBP I can't barely notice. Is anybody else experiencing this?
    I would like to understand if this is just a faulty HDD so I can exchange it or if the sound is normal and then I would just return it.
    Thanks in advance

    No clicking on my 2010 aluminum model or any of the previous ones that I have had.

  • Clicking noise on new Mac Mini

    I got a new Mac Mini last month and noticed it makes a clicking noise quite frequently. It just started to really bug me, so I looked into it and found this site:
    http://mymacfixes.blogspot.com/2009/06/how-do-i-stop-clicking-noise-from-hard.ht ml
    which says:
    On Macs, this is often found in replacement drives for the MacBook and the Mac Mini. Apple modifies the firmware of drives it supplies to avoid this problem, but no one does that for the speedier, larger replacements. Upgraders get more -- or less -- than they bargained for.
    How can you tell for sure if your drive is affected? Download a shareware program like smartctl orVolitans Software's Smart Utility and look for the load cycle count. Hard drives are rated for only a few hundred thousand of those. If your drive has gone through thousands or hundreds of thousands in a short time, you're in trouble.
    So, I downloaded Volitans Software Smart Utility and see that within the past 10 minutes the Load Cycle Count has a Raw Value that seems pretty high. 15 minutes ago it was 32257 and now it isof 32286... which sounds like about the correct number of clicks that I have heard coming out of this stupid thing.
    I noticed above it says "On Macs, this is often found in replacement drives for the MacBook and the Mac Mini" ... hmm, replacement drives? Interesting! I flipped the Mac Mini over to install new RAM after 2 weeks and that is when I noticed 2 big scuffs on the bottom of it. How did they get there? I couldn't believe I had been that rough with it since I was being VERY careful with it. That seemed very strange to me, but now  I think it makes sense. I think they gave me a machine with a replacement drive that was poorly upgraded (and scuffed up in the process).
    If I take it in to the Apple Store, will they deny there's a problem (o me it seems pretty obvious there is one)?
    Or will they do the right thing and transfer my info to a new machine?

    PS - before you reply suggesting I take it back to be on the safe side (which makes sense) can any of you with a relatively new Mac Mini download the trial software above and let me know what your Load Cycle Count is? You just have click the "show all" button under attributes and then find the Raw Value in the right column.
    If you can't do that, then could you please make it very quiet in your place and listen for clicking. If your machine clicks a few times every 15-30 seconds or so then either your Mac Mini is screwed up, too, or it's just what Mac Minis do.
    Thanks.

  • A new Mac Mini seems to have a very quiet constant squeaking sound, is this normal?

    Hi everyone,
    I just purchased a brand new Mac Mini (i5) yesterday, and today in my very quiet room noticed that there is a very quiet squeeking sound coming from the unit (I believe it is near the front of the machine, opposite where the ports are). It is constant and changes pitch very slightly - but when there is a chirping noise from the hard-drive doing work, I think it stops then comes back straight after.
    Any idea's if this is a problem and if I should be worried? It's just a bit annoying.
    I have the latest 2013 i5 model.
    Thanks everyone,
    John.

    If you purchased the full AppleCare service support extended plan with automatic enrollment with the Mini computer, and you get a new one (or refurbished) ask that the Plan coverage be moved to the replacement Mac. Or refunded if you choose to wait & want to re-think your next product. They may be able to re-credit your method of payment, if a credit card.
    I usually read through the product support discussion forums to see what the patterns of issues are, since that may be an indicator of a sort within a narrow specific build series model & sub-year version; and am watchful of graphic card problems in models where the parts may be difficult or costly to replace, if at all, later on.
    At least with a Mini, you can choose several display adapters and hope to get a good match with whatever kind of display or digital TV you may wish to try & use as a screen. Some don't do all that well, & others do better.
    Good luck & happy computing!

  • Hard Drive is not spinning up making rhythmic click sounds

    Hello,
    My Hard Drive is not spinning up and making rhythmic click sounds. I charged it completely. Tried to reset it but this results only in the Folder-Icon with a support link. It can not be connected to my computer anymore via USB. It is not recognized as a external disk anymore. I tried the disk mode too. nothing helps.
    As I can't connect it to my computer anymore I can't reformat it.
    Any ideas besides throwing it away...?
    Thanks, Juergen
    4G Click Wheel 40 Gig   Windows 2000  

    Hello,
    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/itunes/download/
    For old and other versions of iPod updater for window you can get here
    http://www.ipodwizard.net/showthread.php?t=7369
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes 7 and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iTunes 7 and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
    http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
    http://www.ipodresq.com/index.php
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
    Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
    Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

  • Airport Express problems with new MAC MINI and DLINK router SOLVED

    Hi just thought I would post this as it may well help others experiencing similar frustrations with new core duo mac mini and wireless connection or quality problems across the network / internet etc
    I have a 3 week old, new mac mini core duo 1.8ghz 2gig ram, 120gb disk - First Mac, connecting to my exisiting wireless network via DLINK ADSL Router 2MB Broadband also one windows laptop and pc also wireless on the network and two airport express potins to stream itunes to
    Problem was briefly
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    also if i ping the router directly from terminal (ping -c 20 192.168.1.1) average response 12+ ms with 20% packet loss, yet laptop and pc avg 2ms no losses
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    between us we carried out the folowing and resolved the problem and I am now very happy
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    Supposed to improve performance, but its rubbish and will make hardly any difference under mac os to the speed but will certainly affect your mac mini performance(you may have a similar setting switched on in your routers and mac os dont like it)
    We stumbled across this by first disconnecting one of the airport express devices from my dlink network, and using it on its own default apple wireless settings, effectively making it a standalone wireless network, and not via the dlink router
    we then carried out the same ping with the ip address of this device (from airport admin utility default 10.0.1.1) and the results were fantastic 2ms avg no package loss
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    Hope that may be of assistance to others, sorry that its a bit long winded and garbled, but I'm just so excited to finally get my new mac working as i would expect it to
    Also perhaps insist on speaking to a product specialist immediately that the helpdesk are unable to help you

    Hello macfar14. Welcome to the Apple Discussions!
    For just streaming iTunes and/or for sharing a USB printer, the AirPort Express Base Station (AX) just needs to be configured as a wireless client ... which you already attempted to do.
    Just to be sure nothing was missed, here are the basic steps to do this:
    Either connect to the AX's wireless network or connect directly, using an Ethernet cable, to the Ethernet port of the AX, and then using the AirPort Utility in "Manual Setup" mode, make the following changes:
    AirPort > Wireless
    o Wireless Mode: Join a wireless network
    o Network Name: <existing wireless network's Network Name or SSID>
    o Wireless Security: <select the encryption type of the existing wireless network>
    o Wireless Password: <enter the existing wireless network password>
    o Verify Password: <re-enter the existing wireless network password>
    Music
    o Enable AirTunes (checked)
    o iTunes Speaker Name: <enter desired speaker name>
    o iTunes Speaker Password: (optional)
    o Verify Password: (optional)
    o Click Update to write the new settings to the AX
    In iTunes:
    iTunes > Preferences... > Advanced > General
    o Look for remote speakers connected with AirTunes (checked)

  • I am unable to use my external CD player. I am told that the player is being used by another application, and that is not true. I have quit everything and restarted. I've unplugged the unit. I have a fairly new mac mini 10.8. What can I do?

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    I misread your message. I thought it said I did not have burn support with the Samsung hardware.
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    open finder
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    open disk utility
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    I don't know how to make a screen shot on a mac.
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    I wish I knew what caused this. It was a real problem Saturday morning.

  • FaceTime making strange clicking sound

    FaceTime making strange clicking sound
    When FaceTime calls from my MacBook through my iPhone 5 work its a great feature. When it fails, extremely frustrating. I often experience a loud clicking sound when trying to place calls. I can be heard by the person I am calling but I can't hear them, only the clicking. Restarting worked for months to eliminate clickling which seemed to happen after using the headphone port now nothing seems to work predictably, even lost all sound from attempted calls today even after restarting although everything worked fine yesterday. Running MacBook Pro (13-inch, Late 2011) with OS 10.10.2 and an iPhone 5 with 8.1.3. Would love to see a permanent fix that includes the ability to see voicemail messages on my Mac.

    Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
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    Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.
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  • Media bay fan in Powermac G5 making a clicking sound.

    Yesterday the media bay fan in my Powermac G5 tower started making a clicking sound.  It looks like I can buy a new one online pretty cheap but from what I've seen from some tutorials it is going to be a real B**** to install.  I have to take apart the whole case just to get at it.  Does anyone have any other suggestions or work arounds?  I have taken apart other Macs before but I don't know if this is worth the trouble!
    Model Name:          Power Mac G5
      Model Identifier:          PowerMac7,3
      Processor Name:          PowerPC G5  (2.2)
      Processor Speed:          2 GHz
      Number Of CPUs:          2
      L2 Cache (per CPU):          512 KB
      Memory:          2 GB
      Bus Speed:          1 GHz
      Boot ROM Version:          5.1.8f7

    Hi, I see no easy way to do it...

  • New Mac minis' optical drives

    Hello, today I've read in German Macintosh magazine, that the new Mac minis (released last month) would include a different optical drive (at least the model with a dvd burner inside) and that this drive would be much louder when reading dvds than the drive in the previous model.
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    Sound from optical drives is often a function of the quality of media. I've stated what you can do to avoid having low quality media in this thread:
    http://discussions.apple.com/message.jspa?messageID=5262710#5262710
    That said, if you find the drive you get is too noisy, you can always put the Mini behind the TV. Just be sure wherever it is put it has enough air circulation so it doesn't overheat. You can get DVI cables as long as 50 feet if you shop around.

  • Spotlight is not working on brand new Mac mini

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    Hi Ray Land,
    We can help narrow down the cause.  What operating system are you using on your new Mac Mini? 
    If you are running the Mountain Lion OS, you can download the latest driver here.  An important note is that the current print queue must be deleted before installing the new driver.  This will ensure proper communication.
    If this doesn't work or you need further assistance, please contact us here.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • How do I use my HP 5520 with my new Mac mini?

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    Hi @Linda28 ,
    I see by your post that you need the drivers for the new Mac mini. I will do my best to assist you with this issue.
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    HP Photosmart Full Feature Software and Drivers.
    I have also included a document for setting up the printer over a wireless network.
    Setting Up the Printer for a Wireless Network for the HP Photosmart 5520 e-All-in-One, ENVY 5530 e-A...
    What operating system are you using? Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
    If you need further assistance, just let me know.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

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