New mac..need code

hi
have a new macbook (very nice) upgraded to qt pro on pld powermac this year, no record of key in my emails
how do i get existing keyto upgrade QT on new mac or must i pay 4 upgrade again?

Log in at the Apple Store and review your "software downloadable history" to retrieve your registration info.
Use copy/paste to enter it in the Quicktime System preference pane.

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Getting a new Mac: need to transfer files/applications, have external hard drive, and wipe clean old Mac to give to family member

Getting a new Mac this Christmas. I have several questions:
1. How do I transfer files/applications from old to new?
2. I have an external hard drive, do I need to save iTunes account to it?
3. How do I wipe the old Mac clean to give to family member?

1. Use the Migration Assistant the first time you turn on the new computer.
2. No, but you should do so as a backup.
3. Click here and follow the instructions. If the computer originally shipped with Mac OS X 10.6.8 or earlier, when you reach step 5, insert its original disk, restart with the C or Option key held down, use the Disk Utility to erase the internal drive, and install a fresh OS.
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Installation of Older FCP on New Mac - Need Help

Hi. Help.
I just got a new Mac. I have an older version of FCP - it is 4.5 aka HD.
My problem is that my 4.5 is an upgrade. I first got FCP when it was 1.2.5. Then I upgraded to 3, then 4.5.
To install 4.5 on my new Mac (with Leopard 10.5), I have to install the previous versions first, then the upgrades.
Guess what? I can't install the original 1.2.5, since there is no trace of Classic.
I am not going to go out and buy a full brand new version of FCP, when I am eligible for upgrades.
Is there a way that I can get Classic on my new Mac, even though I have 10.5?
Thanks,
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Mike,
By new Mac do you mean an new Intel machine or a used PowerPC machine?
If you really mean a new Mac then you need to upgrade your version of FCP. FCP 4.5 is PowerPC based and is not supported on Intel machines. You need a Universal Binary version. The first UB version was 5.1 and it was available during the Intel switch as a Crossgrade, it is no longer available. You can purchase an upgrade for FCP though as long as you have the original serial numbers you do not need to install the old version first.
K

New Mac - Need to Clean older 1022 Printer

I have an old HP 1022 Printer and a new Mac 10.9.3.
My printing is functional but I am getting a lot of spotting and shadowing
I would like to clean the printer per page 52 of the manual (only references a PC command to do it)
Does anyone know how to send the clean printer command from a MAC?

Welcome to the HP Forums Aloha1,
I see by your post that you would need to run a cleaning since the printer is printing shadows and spotting on the paper.
I can help you with this issue.
The driver for this printer for Maverick is the Apple Update drivers. Basic print drivers.
Most likely you won't have the option to run a cleaning through the Apple drivers installed.
You can check though, by going to the Apple, System Preferences, Printers and Scanners, click on the printer to open the printer's window. Click on Utility if you have the option and see if it provides the cleaning function.
Inspect the toner cartridge for damage:
1. Remove the toner cartridge from the product and verify that the sealing tape has been removed.
2. Check the memory chip for damage.
3. Examine the surface of the imaging drum on the bottom of the toner cartridge.
CAUTION: Do not touch the roller (imaging drum) on the bottom of the cartridge.
Fingerprints on the imaging drum can cause print-quality problems.
4. If you see any scratches, fingerprints, or other damage on the imaging drum, black toner, replace the toner.
5. If the imaging drum does not appear to be damaged, rock the toner cartridge gently several times and reinstall it. Print a few pages to see if the problem has resolved.
If you have another computer to setup the printer on, you could run the cleaning on it.
Hope this helps resolve your issue.
Are you using Genuine HP Toner?
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

New Mac, need to link to my itunes folder

So before I sold my other mac, I copied off my iTunes folder to an external drive. Now I have my new mac, and I have this external drive with my tunes on it, and I want to keep them there and point to it.
I have searched all around and keep doing it wrong, apparently, so I could use some pointers as to how I can easily link to the iTunes folder that is currently sitting on my drive.

Hold the Option key when starting iTunes.
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Mac Air Crashed New Mac Need help syncing

My Mac Book Air Crashed. My back up to my music was my IPad. I was able to get my purchased music from to sync with the new Ipad, or rather authorized. I want to get my pics and music from my IPad to the new computer. This is music from old CDs I had uploaded to my Mac Air and then to my IPad and Nano. I want the music that was not purchased from Itunes on my computer.
Can I do that? There has to be a way to do this. I know you can only sync to one computer, but what happens when you have a crash or your computer is lost or destroyed?

check out this post by Zevoneer.
also, there is PhoneView.
JGG

New Mac - Need Software recommendations

Hello All!!
This is my first post. I just got my brand new IMac yesterday and am a recent windows convert. I am looking for software packages to replace their PC equivalents. The software I used on my PC most often was :
Sierra's Print Artist - Desktop Publishing
Halmark Card Studio = Used to make greeting cards, calendars, etc.
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Thanks, in advance.
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I would search for software at VersionTracker or MacUpdate. There are lots of DP software. Most decent word processors can make cards and calendars as well as used for DP work.

PC crash Music only exists on Ipod, have new Mac, need to transfer files

I recently bought a Macbook Pro after my PC crashed, during the crash I lost all of the music files that were on my PC. Now these files only exist on the ipod. Is there any way that i can get the music onto my MacBook?

Here is another link to an article I found very helpful.
Best,
M.
http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/P0/

I need to transition my 1st Generation Apple TV from an older instance of iTunes to a new instance of iTunes on my brand new Mac... How do I "switch" from one instance of iTunes to another? How do I get the 5 Digit Code Network to come back on my Screen?

I need to transition my 1st Generation Apple TV from an older instance of iTunes on my iBook to a new instance of iTunes on my new Mac... How do I get the 5 digit Network code to come back? Is there anyway for 1st Generation Apple TV to be synched to two instances of iTunes or do I have to choose one or the other? I appreciate any advice or suggestions. Thanks!

The 5 digit code is every time different. That does not matter. Just integrate every device into your network.
You can connect many computers to Apple TV but syncronisation works exactly with one computer. That's why I use "streaming". But you can sync one computer, then another, and so on. The content on your Apple TV is the content from your computer that has synced last. But you can not mix it.
The new Apple TV has no syncronisation. Everything is streamed,
Regards,
Torsten,
Germany

I need to re activate CS 4 Creative suite, normally I got a challenge code by telephone, and the software worked. Now it's impossible to speak someone by telephone, how can I activate my software on my new mac? I need a challenge code because it is an upg

I need to re activate CS 4 Creative suite, normally I got a challenge code by telephone, and the software worked. Now it's impossible to speak someone by telephone, how can I activate my software on my new mac? I need a challenge code because it is an upgrade version.

Try serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Trying to load illustrator 6cs onto new mac and the old activation code for my ill cs doesn't work with it

Trying to load a downloaded version of illustrator 6cs onto new mac and the old activation code for my illustrator cs doesn't work with it. Do I need a new code or am I missing something? Same goes for my Photoshop cs.

you need your serial number.
if you purchased from or registered with adobe check your account, https://www.adobe.com/account.html

TS3694 Just took my 1st gen iPod out of it's original box, never used before. Plugged it into my new Mac book Pro and it recognizes that the iPod is in recovery mode but when I click to restore, error 1611 comes up - but that error code doesn't say what

I had an 8GB 1st gen iPod in it's original box in storage and just took it out to hook it up. Charged it overnight, plugged it into new Mac Book Pro and it was recognized as being an iPod in recovery but other identifying information was all indicated as "n/a" (so, unknown OS, etc). Error code 1604 came up so I downloaded iTunes on the Mac Book and it is currently showing version 10. But now when I try to restore the iPod, error code 1611 comes up and the troubleshooting doesn't tell me what else to try. The USB connector that came with the iPod was also never used before - brand new also from the box so that should be fine. I also tried a different USB port on the Mac Book. Any ideas?

Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.

Hard drive failing, need new Mac, how can I keep iTunes 10.7

I've got a mini mac, ca. 2009. The hard drive has begun to fail, and the external monitor is also beginning to go (once all-black screens is now mostly pale grey.
I have 75,000 songs on an external drive. I tried iTunes 11 when it came out, and had to roll back to 10.7 because iTunes 11 is simply not capable of managing a large library. Lack of multiple screens alone is enough to drive me away.
When I asked at the Apple store if there is any way to keep iTunes 10, they laughed in my face, then got the Apple-knows-better-than-you tone and said there is no way to use an "inferior" version of itunes anymore.
Is there any hope?

Any new Mac will come with the newest iTunes installed. Now something I don't really know much about but could be an issue is according to what I have read iTunes is now more intergrated into the system of the Mac. It used to be a pretty much stand-alone application which you didn't even have to install. How integrated I don't know. It may still be possible to delete iTunes using one of the many reverting back to an older version method posted here. Using older operating system components is not something you can do though, since they may well cause instability in a computer that was designed with a newer system in mind. However, I don't know if iTunes is really that much part of the system.
Realize also that you will be forced to upgrade should you ever buy an i-device since those require the version of iTunes current when you make the purchase.
Here's a downgrade post I had in my archives:
Back up your computer first, in case the unexpected happens
Here's a step-by-step method and you may find it easier to follow than alternative methods I have posted below.
Downgrade iTunes 11 to iTunes 10.7 - http://www.emacconsulting.com/apple/itunes/downgrade-itunes-11-to-itunes-10-7/
If the above does not work, or you want to do it without Pacifist, or you want to know what is actually going on when downgrading, or you encounter error messages, here's more details:
Quit iTunes.
Get iTunes 10.7 from http://support.apple.com/kb/DL1576 or the direct download link at: http://appldnld.apple.com/iTunes10/041-7195.20120912.d3uzQ/iTunes10.7.dmg
Do a few preparatory steps by making sure all iTunes components are not running and cleaning old files.   See https://discussions.apple.com/message/20475394. Do steps 3 and 4. Steps 6-8 may be also useful but I don't know if they are essential. Some of the other steps are not necessary, duplicate steps listed later in my post or are perhaps even unhelpful in the process.
Replace the iTunes 11 application with iTunes 10.7. Simply dragging the application to the trash may not work. Lion (OSX 10.7) and newer systems have iTunes integrated into the operating system and deleting is a bit more involved. Two ways to do this are:
1. (Easier) Use the shareware Pacifist utility (http://www.charlessoft.com/) to install iTunes 10.7 including all associated system files. Details at http://forums.macrumors.com/showpost.php?p=16400819&postcount=6
2. (More work) Check this reference on how to delete the iTunes application itself:
    Delete iTunes in Mac OS X 10.7 Lion - http://osxdaily.com/2011/09/13/delete-itunes-in-mac-os-x-10-7-lion/
    After deleting the application there may be other files that need downgrading too. See the note about error -42408 at the end of this post. You may want to tuck these away somewhere safe until you have completed the installation of iTunes 10.7. I have not tested this but ideally if newer versions are not found then the installer will put in the old versions. This may include these files in /System/Library/PrivateFrameworks/ which apparently get updated by iTunes 11:
AirTrafficHost.framework
CoreFP.framework
DeviceLink.framework
iTunesAccess.framework
MobileDevice.framework
After doing one of the two procedures above you will have to rescue the most recent old iTunes library from your iTunes > Previous Libraries folder. Rename it "iTunes Library.itl" and replace the existing one in the iTunes folder. A newer version of iTunes irreversibly updates your library file so you have to replace it with the old one or you will get an error message. Note, this will revert your library to the version at the time of the upgrade and you will have to update any changes made since. See:
https://discussions.apple.com/message/20401436 - turingtest2 11/2012 post on rebuilding empty/corrupt library from previous iTunes library file after upgrade/crash.
iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451
Other issues:
- https://discussions.apple.com/message/20432309 - solution to mobile devices saying they need to be restored after downgrading
- If you encounter error -42408:
iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - including specific error codes.
- Persistent "Show in iTunes Store" arrows after downgrade - https://discussions.apple.com/thread/4567064

HT4480 I cannot find my information or code that comes with new MAC boo pro. How do I find it? I did not know what all that was about and how to use it.

I purchased my new Mac Book Pro 13 inch last Fall 2011. I started using the book in March 2012. I am new users of the Mac book and apple world. How do I obtain $100 ITune credit I was sent with my mac book. It does not show up with the purchase. I did not know exactly what it was and what to do with it. Now I am getting ready to buy some applications using Itunes I could use the credit.

Try going to the APPLE in the upper left of the screen and click on it , you will get a drop down with several choices , click on about this mac and you will get a pop up with description of your Mac system , click on the more info tab and you will see a complete listing of you system.
To redeem your ITunes card
open ITunes and click on ITunes Store,if you do not have an apple id yo will need to create one, look for a tab that says redeem and click on it you will be prompted to enter the code on the back of the card , follow instructions and you should be good to go.

Error Installing CC on a new Mac Mini - Cookies dir - permissions - Code 13 Error

Hi there,
I have just bought a brand new mac Mini with Yosemite on it.
I have a Licence to CC with my PC so decided wanted to swap to the Apple.
When I attempt to install CC on the mac mini, it goes so far and then gets to looking like it has installed and then comes up with an error about not having permission to cookies dir and permissions issue code 13.
I am not really up on Apple, but went to finder and found the CC uninstall program and uninstalled it. It says that it is all uninstalled ok, so I attempted to reinstall and it still comes up with the same error.
I have no idea what i need to do to get it working on the mac.
Any assistance would be greatly appreciated.
thanks
Trish

Trish please make sure you are installing under a local administrator account. I would recommend utilizing the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to install the Creative Cloud Desktop application.

New mac..need code

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