New mac + new hp printer won't sync up w/usb...yet old printer connects

about 2 months ago i got a new imac and a new hp printer and when i hooked it up with my usb from my old hp printer it wouldn't connect (the mac wasn't reading that anything was connected) so i called hp and they tried to do what they could, but came to the conclusion that there was something wrong with that printer, so i brought it back and they gave me a new one. same problem. i connect it via usb and nothing all the while my old printer works perfectly. any thoughts?
Message was edited by: Jeremiah Pasternak

when i hooked it up with my usb from my old hp printer
Not sure what you mean: You didn't connect it directly to a USB port, you daisy chained it to the old printer? Or you mean you used the cable from the old printer?
I assume since you contacted HP, that you have the proper Driver/Software installed and they probably walked you through uninstalling/reinstalling. BTW, from my experience, HP printer tech support isn't all that wonderful and I wouldn't necessarily trust that they gave you the best advice.
What comes to mind is there was an HP printer update for Snow Leopard in Software Update, at least for my inkjet, which I'd been neglecting for ages. But when I finally installed it, it cleared up a number of issues. But, before updating, I was at least able to print and the printer was seen. Anyway, have a look in Software Update. I looked around the HP site for a standalone update and couldn't find anything.
If you give me the model I can probably find the most current software for it on the HP site.

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