New Mac Please Help

I posted this in the iTunes forum but I know how friendly everyone is in here.
I just got a new Mac, iTunes authorized it already and a movie is downloading from search for purchases.
I have audio purchased, how do I download it to this computer?
Thanks and Macs are SO COOL! (First Mac ever)

If you have music purchased from iTunes the easiest would be to put all the purchased songs on an iPod or iPhone then connect to iTunes and go to File>Transfer Purchases from...

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I have saved my itunes on an hard while i was having a macbook i bought a new macbook but i cannot open it under the new mac please help

i had a mac book and had saved my itunes library on a hard drive
i now have bought mac book pro and i am try to open it and when i click on the library a have a an equation editor program that open
but i cannot open my library and access my music \
can one help
thnaks
N

old mac is Mac OS X 10.6.8
new mac is Mac Pro OS X 10.9.1
external hard drive WD passport

Transferring itunes onto a new mac - PLEASE HELP!

I hope this isnt a to confusing question. I JUST bought a new macbook and im getting rid of my imac. The problem is I have a TON of songs and albums on my itunes. I would like to know if i can transfer everything to where i wont have to set up all of my albums again. That would just take HOURS of work that i dont have. If anyone can help that would be great! If i wasnt clear enough in my question also please let me know so i can help get this issue fixed.
I have ALREADY done the Migration Assistant program with the 2 macs and it didnt seem to work.
Please NOTE: all of my MP3's were kept on an external HD that was fire wired to my old Imac.
Thanks for any advice and help!
Adam

i also forgot to add
right now im copying all of my files from the external HD to my macbook.
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I just bough a mac switching from a pc, i can't find my music or videos or movies when I sign into iTunes from my new mac. please help !!

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You should download VLC and try viewing the .mov file with it - for troubleshooting.

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Contentmom6 wrote:
Brand new Mac user help please! How do you connect a 17" monitor to the MacBook? I have the monitor plugged into the Mac, but the F8 that I am used to with PC does not work.
Normally, you just connect the monitor to the MacBook using a VGA adaptor that you can buy from an Apple Store. Now try System Preferences > Displays > Detect Displays. You should now be able to select a display mode for the monitor. If it still doesn't work, then I'd check that everything is properly connected. I've had problems with colours disappearing due to a faulty connection in the VGA adaptor.
Bob

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Apple has a site for new users. Use it. Also, David Pogue is an excellent tech writer who has penned a series called the Missing Manual. I assume you've come to the Mac from the Windows world and he's written one especially for switchers. I've linked to the version for Mavericks (10.9) but if you have an earlier version of the Mac OS he's written a similar book for them as well.

I believe that I have a keylogger or some sort of spyware installed on my mac, please help!

I followed this procedure to check my files:
Please read this whole message before doing anything.
The following procedure will help whether your system has been modified. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the page that opens.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Copy or drag — do not type — the line below into the Terminal window, then press return:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.) You can omit the final line ending in “$”.
Step 2
Repeat with this line:
sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}'
This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
Step 4
ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null
Step 5
osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
Remember, steps 1-5 are all drag-and-drop or copy-and-paste, whichever you prefer — no typing, except your password. Also remember to post the output.
You can then quit Terminal.
I believe that I have a keylogger or some sort of spyware installed on my mac, please help!
POST YOUR OUTPUT FOR REVIEW/COMMENT.
After running these commands, here is the output. Can you please tell me if you see anything here. I would be so grateful.
com.oxsemi.driver.OxsemiDeviceType00 (1.28.13)
at.obdev.nke.LittleSnitch (4052)
Password:
com.wdc.WDSmartWareServer
com.wdc.WDDMservice
com.sierrawireless.SwitchTool
com.oracle.java.JavaUpdateHelper
com.oracle.java.Helper-Tool
com.microsoft.office.licensing.helper
com.lacie.desktopmanager.service
com.google.keystone.daemon
com.adobe.fpsaud
at.obdev.littlesnitchd
jp.buffalo.NASPower
com.oracle.java.Java-Updater
com.lacie.eventsactions.launcher.agent
com.hp.messagecenter.launcher
com.hp.devicemonitor
com.google.keystone.system.agent
at.obdev.LittleSnitchUIAgent
com.nds.pcshow.uninstall
com.nds.pcshow
com.facebook.videochat.thomasbrown.updater
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae
com.adobe.AAM.Scheduler-1.0
LaCie DiscRecording/LaCie DiscRecording.pkg:
Contents
/Library/Address Book Plug-Ins:
/Library/Components:
/Library/Extensions:
/Library/Frameworks:
AEProfiling.framework
AERegistration.framework
Adobe AIR.framework
AudioMixEngine.framework
EWSMac.framework
HPDeviceModel.framework
HPPml.framework
HPScan.framework
HPServicesInterface.framework
HPSmartPrint.framework
HPSmartX.framework
NyxAudioAnalysis.framework
PluginManager.framework
Snapfish.framework
iLifeFaceRecognition.framework
iLifeKit.framework
iLifePageLayout.framework
iLifeSQLAccess.framework
iLifeSlideshow.framework
iTunesLibrary.framework
/Library/Input Methods:
/Library/Internet Plug-Ins:
AdobePDFViewer.plugin
Flash Player.plugin
JavaAppletPlugin.plugin
Quartz Composer.webplugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
SharePointWebKitPlugin.webplugin
Silverlight.plugin
flashplayer.xpt
googletalkbrowserplugin.plugin
iPhotoPhotocast.plugin
npgtpo3dautoplugin.plugin
nsIQTScriptablePlugin.xpt
o1dbrowserplugin.plugin
/Library/Keyboard Layouts:
/Library/LaunchAgents:
at.obdev.LittleSnitchUIAgent.plist
com.adobe.AAM.Updater-1.0.plist
com.google.keystone.agent.plist
com.hp.devicemonitor.plist
com.hp.messagecenter.launcher.plist
com.lacie.eventsactions.launcher.agent.plist
com.oracle.java.Java-Updater.plist
jp.buffalo.NASPower.plist
jp.buffalo.NASPower_pla.plist
/Library/LaunchDaemons:
at.obdev.littlesnitchd.plist
com.adobe.fpsaud.plist
com.apple.remotepairtool.plist
com.google.keystone.daemon.plist
com.lacie.desktopmanager.service.plist
com.microsoft.office.licensing.helper.plist
com.oracle.java.Helper-Tool.plist
com.oracle.java.JavaUpdateHelper.plist
com.sierrawireless.SwitchTool.plist
com.wdc.WDDMservice.plist
com.wdc.WDSmartWareServer.plist
/Library/PreferencePanes:
Flash Player.prefPane
HP Scanjet.prefPane
JavaControlPanel.prefPane
/Library/PrivilegedHelperTools:
.DS_Store
NasNavigator2.app
com.microsoft.office.licensing.helper
com.oracle.java.JavaUpdateHelper
/Library/QuickLook:
GBQLGenerator.qlgenerator
iWork.qlgenerator
/Library/QuickTime:
AppleIntermediateCodec.component
AppleMPEG2Codec.component
/Library/ScriptingAdditions:
/Library/Spotlight:
GBSpotlightImporter.mdimporter
Microsoft Entourage.mdimporter
Microsoft Office.mdimporter
iWeb.mdimporter
iWork.mdimporter
/Library/StartupItems:
ChmodBPF
HP IO
LocSvc
/etc/mach_init.d:
/etc/mach_init_per_login_session.d:
/etc/mach_init_per_user.d:
Library/Address Book Plug-Ins:
SkypeABDialer.bundle
SkypeABSMS.bundle
Library/Fonts:
04b-08.suit
Arial
Brush Script
Times New Roman
Verdana
Wingdings
Wingdings 2
Wingdings 3
encodings.dir
fonts.dir
fonts.list
fonts.scale
Library/Frameworks:
EWSMac.framework
Library/Internet Plug-Ins:
FacebookVideoCalling.bundle
Move-Media-Player.plugin
PlayerPlugin.bundle
fbplugin_1_0_3.plugin
Library/Keyboard Layouts:
Library/LaunchAgents:
com.adobe.AAM.Updater-1.0.plist
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
com.facebook.videochat.thomasbrown.plist
com.nds.pcshow.plist
com.nds.pcshow.uninstall.plist
Library/PreferencePanes:
Opera Preferences
TomTomHOMERunner, LDMStatusItem, apple-scc-20130209-112927
thank you much for helping...sincerely. tlenbro.

I followed this procedure to check my files:
Please read this whole message before doing anything.
The following procedure will help whether your system has been modified. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the page that opens.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Copy or drag — do not type — the line below into the Terminal window, then press return:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.) You can omit the final line ending in “$”.
Step 2
Repeat with this line:
sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}'
This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
Step 4
ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null
Step 5
osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
Remember, steps 1-5 are all drag-and-drop or copy-and-paste, whichever you prefer — no typing, except your password. Also remember to post the output.
You can then quit Terminal.
I believe that I have a keylogger or some sort of spyware installed on my mac, please help!
POST YOUR OUTPUT FOR REVIEW/COMMENT.
After running these commands, here is the output. Can you please tell me if you see anything here. I would be so grateful.
com.oxsemi.driver.OxsemiDeviceType00 (1.28.13)
at.obdev.nke.LittleSnitch (4052)
Password:
com.wdc.WDSmartWareServer
com.wdc.WDDMservice
com.sierrawireless.SwitchTool
com.oracle.java.JavaUpdateHelper
com.oracle.java.Helper-Tool
com.microsoft.office.licensing.helper
com.lacie.desktopmanager.service
com.google.keystone.daemon
com.adobe.fpsaud
at.obdev.littlesnitchd
jp.buffalo.NASPower
com.oracle.java.Java-Updater
com.lacie.eventsactions.launcher.agent
com.hp.messagecenter.launcher
com.hp.devicemonitor
com.google.keystone.system.agent
at.obdev.LittleSnitchUIAgent
com.nds.pcshow.uninstall
com.nds.pcshow
com.facebook.videochat.thomasbrown.updater
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae
com.adobe.AAM.Scheduler-1.0
LaCie DiscRecording/LaCie DiscRecording.pkg:
Contents
/Library/Address Book Plug-Ins:
/Library/Components:
/Library/Extensions:
/Library/Frameworks:
AEProfiling.framework
AERegistration.framework
Adobe AIR.framework
AudioMixEngine.framework
EWSMac.framework
HPDeviceModel.framework
HPPml.framework
HPScan.framework
HPServicesInterface.framework
HPSmartPrint.framework
HPSmartX.framework
NyxAudioAnalysis.framework
PluginManager.framework
Snapfish.framework
iLifeFaceRecognition.framework
iLifeKit.framework
iLifePageLayout.framework
iLifeSQLAccess.framework
iLifeSlideshow.framework
iTunesLibrary.framework
/Library/Input Methods:
/Library/Internet Plug-Ins:
AdobePDFViewer.plugin
Flash Player.plugin
JavaAppletPlugin.plugin
Quartz Composer.webplugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
SharePointWebKitPlugin.webplugin
Silverlight.plugin
flashplayer.xpt
googletalkbrowserplugin.plugin
iPhotoPhotocast.plugin
npgtpo3dautoplugin.plugin
nsIQTScriptablePlugin.xpt
o1dbrowserplugin.plugin
/Library/Keyboard Layouts:
/Library/LaunchAgents:
at.obdev.LittleSnitchUIAgent.plist
com.adobe.AAM.Updater-1.0.plist
com.google.keystone.agent.plist
com.hp.devicemonitor.plist
com.hp.messagecenter.launcher.plist
com.lacie.eventsactions.launcher.agent.plist
com.oracle.java.Java-Updater.plist
jp.buffalo.NASPower.plist
jp.buffalo.NASPower_pla.plist
/Library/LaunchDaemons:
at.obdev.littlesnitchd.plist
com.adobe.fpsaud.plist
com.apple.remotepairtool.plist
com.google.keystone.daemon.plist
com.lacie.desktopmanager.service.plist
com.microsoft.office.licensing.helper.plist
com.oracle.java.Helper-Tool.plist
com.oracle.java.JavaUpdateHelper.plist
com.sierrawireless.SwitchTool.plist
com.wdc.WDDMservice.plist
com.wdc.WDSmartWareServer.plist
/Library/PreferencePanes:
Flash Player.prefPane
HP Scanjet.prefPane
JavaControlPanel.prefPane
/Library/PrivilegedHelperTools:
.DS_Store
NasNavigator2.app
com.microsoft.office.licensing.helper
com.oracle.java.JavaUpdateHelper
/Library/QuickLook:
GBQLGenerator.qlgenerator
iWork.qlgenerator
/Library/QuickTime:
AppleIntermediateCodec.component
AppleMPEG2Codec.component
/Library/ScriptingAdditions:
/Library/Spotlight:
GBSpotlightImporter.mdimporter
Microsoft Entourage.mdimporter
Microsoft Office.mdimporter
iWeb.mdimporter
iWork.mdimporter
/Library/StartupItems:
ChmodBPF
HP IO
LocSvc
/etc/mach_init.d:
/etc/mach_init_per_login_session.d:
/etc/mach_init_per_user.d:
Library/Address Book Plug-Ins:
SkypeABDialer.bundle
SkypeABSMS.bundle
Library/Fonts:
04b-08.suit
Arial
Brush Script
Times New Roman
Verdana
Wingdings
Wingdings 2
Wingdings 3
encodings.dir
fonts.dir
fonts.list
fonts.scale
Library/Frameworks:
EWSMac.framework
Library/Internet Plug-Ins:
FacebookVideoCalling.bundle
Move-Media-Player.plugin
PlayerPlugin.bundle
fbplugin_1_0_3.plugin
Library/Keyboard Layouts:
Library/LaunchAgents:
com.adobe.AAM.Updater-1.0.plist
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
com.facebook.videochat.thomasbrown.plist
com.nds.pcshow.plist
com.nds.pcshow.uninstall.plist
Library/PreferencePanes:
Opera Preferences
TomTomHOMERunner, LDMStatusItem, apple-scc-20130209-112927
thank you much for helping...sincerely. tlenbro.

My iphoto wont open since i updated my mac, please help? it says i need to install an iphoto library upgrader which I have installed but still cant see my photos.

my iphoto wont open since i updated my mac, please help? it says i need to install an iphoto library upgrader which I have installed but still cant see my photos.

What version of iPhoto are you using? 9.6 is the current version.
Do a backup.
Quit the application.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.iPhoto.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this.

My app store is not working after installing mavericks. When I open app store it repeatedly asking me to login with apple ID and to provide User name and Password for proxy authentication in a loop.I am a newbie to mac,Please help me.

My app store is not working after installing mavericks. When I open app store it repeatedly asking me to login with apple ID and to provide User name and Password for proxy authentication in a loop.I am a newbie to mac,Please help me.

Hmmmm... would appear that you need to be actually logged in to enable the additional menu features.
Have you tried deletting the plists for MAS?
This page might help you out...
http://www.macobserver.com/tmo/answers/how_to_identify_and_fix_problems_with_the _mac_app_store
Failing that, I will have to throw this back to the forum to see if anyone else can advise further.
Let me know how you get on?
Thanks.

I'm battling to change my primary iCloud account on my mac, please help? I want to replace it with my secondary account by can't find a way to do this?

I'm battling to change my primary iCloud account on my mac, please help? I want to replace it with my secondary account by can't find a way to do this? Tony

System Preferences/iCloud - log out and then log in with your other ID.
https://discussions.apple.com/thread/3390335?tstart=0
Set up iCloud
Set up iCloud (2)

I currently use photoshop elements 10 on my laptop. My laptop has crashed and i need to install the exsisting software on my new laptop. please help?

I currently use photoshop elements 10 on my laptop and my laptop crashed. I need to install the existing software on my new laptop. please help!

Yes you can directly use the upgrade version.
You can visit this page Photoshop Elements (PSE) knowledge base. for further assistance.
Regards
Kishan

Switching from a PC to a MAC please help me get online!

okay so i just got my macbook and i am used to getting online from my PC. i used to just connect to my wireless network in my house, and then open up "broadband" connection, type in my username and password and i was connected, i cant quite find out how to do this on my mac please help me
also what is PPPoE?

Make sure airport is turned on. There should be an icon in your menu bar that looks like an antenna or fan. Most of the bars should be black. Click on that and select "broadband" from the menu.

Hello. i forgot my restriction passcode. i havn't back up so i can restore. i want to reset my iPhone4 as new.. please help me.. please???

hello. i forgot my restriction passcode. i havn't back up so i can restore. i want to reset my iPhone4 as new.. please help me.. please???

The Restrictions passcode is part of the backup, so you would not want to restore from backup. To restore as new, just connect the phone to the computer and iTunes, and restore. If you cannot just click on restore, you may need to put the device into recovery mode. Search for infomation on that.

HT3743 I purchased an iphone 3g that was to be open to any carrier, I went to restore it to my itunes account and get a 1015 error, can this be fixed. I am new to the iphone and like the product but cannot buy new. Please help. THANKS

I purchased an iphone 3g that was to be open to any carrier, I went to restore it to my itunes account and get a 1015 error, can this be fixed. I am new to the iphone and like the product but cannot buy new. Please help. THANKS

You got ripped off. You bought a hacked/jailbroken phone. That's what error 1015 means. Return it and get your money back if possible and buy a phone from a legitimate source.
Discussing jailbroken / hacked phones is forbidden by the terms of service. Jailbreaking / hacking voids any warranty and forfeits your right to support here or from Apple. You can not get help here.

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