New Mac Pro major issue's with Premiere CC 14

I bought the latest Mac Pro with top spec but it runs like a pig with Premiere cc 14, Adobe's video shows the Mac works perfectly. However mine takes forever to render, and has a jerky image on full quality playback with some clips, tried multiple setting, also been on the forum about open cl and open gl and other forums saying it's a mac issue and other saying it's adobe issue
Has anyone got a solution.
Would Adobe like to comment on the issues with the new Mac Pro's

I add to Jason's response with this: If you are having any suspicious behavior with Premiere Pro CC 2014 running OS X 10.9.4, please update your permissions to Read/Write first. Your permissions may be set to Read Only (this happens when you update, rather than clean install OS X). See this link: fixing permissions problem that impedes start of Adobe applications | After Effects region of interest
This forum post details the process: Re: Premier Pro 2014 is very sluggish
Thanks,
Kevin

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Which Mac Pro System works best with Premiere Pro CC?

I am looking to upgrade my 12 core tower to the newer Mac Pro. I am wondering if anyone out there has suggestion as to what makes the most sense financially in terms of which flavor of Mac Pro to get? For example, Is there a significant speed increase between the 8 core vs 12 core, and the D500 Vs the D700 Video Cards ? And how much RAM ? Normally the temptation is to go out and get the maxed out system, but reading though the forums with the various issues people are having with performance on the newer Mac Pro's and Premiere, would be great to know how it stacks up in the real world.
Appreciate any input in this regard.
Cheers
Chris

Gary Baker wrote:
I thought the only graphic card options on the new Mac Pro are all AMD cards, is that not correct? You can use the Quadro?
MtD
Yes, thanks I forgot about that. I was just going by what I have, which is an older model so I can apparently just replace it with a newer Quadro.
I'm no apple hardware expert and I'm not sure how the ports are setup. Apple's official support site only lists the AMD cards Chris mentioned for their most recent model, but that's also listed as late 2013 which doesn't seem right either. (or is it?) Note that they also list my mid-2010 model as only supporting ATI Radeon HD 577 and 5870 but I've been running a Quadro FX4800 in it with good results for several years, so I know that part's not right. So I'm not sure I'd take that site entirely literally, but of course you would not want to risk getting the wrong card. You should probably enlist the help of apple support (and/or forums) to get more details and assurance before purchasing, but bottom line is you'll want something with plenty of RAM (~ 4 GB or higher if possible) which will also be compatible with CUDA and or OPenCL playback in prpro.

New mac pro playback issues & sluggish

got my new mac pro this week. wanted a fesh start, so didn't migrate anything. started by installing my must-have apps: adobe cc, ableton, apogee, fontexplorer, natove instrument komplete. everything worked great. then suddenly, when vreating a simple project in premiere, playback didn't work. and neither in quicktime nor itunes. started seeing the beachball in many apps, everything totally sluggish. started deleting apps, but nothing seemed to help. anybody had similar issues?

My own remedy is more of the ounce of prevention:
Clone the system so you have the nice vanilla system as it was backed up to another drive volume or sparse image.
One person runs multiple copies of Mavericks in VMs using VMware Fusion to allow testing any changes first; restore a VM back to before changes, or to switch a VM to a boot image.
Create a bootable clone of the system, before making changes, in case a system does go south, or just for testing.
Sluggish is so common but generic, and how many apps run concurrently or have been tested to work even with 10.9.1 builds along with change to new hardware?
The things we may not see or be aware of, might be like this one uncovered and mentioned on Ars:
In our recent review of the late 2013 Mac Pro, one of our sticking points was the OpenGL performance that trailed Windows on the same hardware. A particularly damning case was the high-polygon-scene performance in Autodesk Maya showing how OpenGL viewport 2 performance fell off a cliff when you pushed into very high polygon counts of over 20 million with the D700 in OS X.
While this issue still needs to be resolved for some programs like modo, some quick sleuthing by Apple and AMD shows that the problem was on the Autodesk side. Maya was not simply querying the GPU RAM; for some reason, it was using a hard ceiling on OS X, so the brutal performance hit was the result of that ceiling. Once you explicitly tell Maya to use your available VRAM with the environment variable MAYA_OGS_GPU_MEMORY_LIMIT=6000 in ~/Library/Preferences/Autodesk/maya/2014-x64/Maya.env, performance is perceptibly the same as in Windows in Boot Camp with very large scenes:
If you have a GPU with more than 1GB of VRAM, I highly recommend setting this environment variable to your GPU's VRAM amount. This issue will reportedly be fixed in Maya 2015, but Maya is clearly an absolutely massive program with some annoying issues—here is my blog post on how to fix Maya performance when the Help Line is visible in OS X.
So, fellow Maya users, I just need to implicate Apple in another 17,000-word article about our other bugs, and we'll have them fixed in no time! This brings us to the question of why I thought to blame this on drivers and not the Mac Maya version to begin with. It's odd that this Mac-only hard-coded VRAM amount existed at all because Maya is very much the same beast on all platforms, and from my knowledge of it as a beta tester, platforms don't get specific attention for tuning, and that's the case for the dominant platform as well. That's why I assumed that this was a driver bug and not Maya-specific.
Anyway, we'd like to thank AMD and Apple for their quick work with Autodesk to resolve this issue. We'll be updating the review today to account for this new information.
http://arstechnica.com/apple/2014/02/2013-mac-pro-firepro-d700-opengl-is-better- than-we-thought-it-was/
I don't always follow my own advice, sometimes it works out, sometimes not, but any OS like Apple's needs a couple updates, and any new hardware needs some firmware revision, chips, changes in production, and time to ah "field test" new system in the real world.

New Mac Pro Won't Work With Old Studio Display

Hi,
Just got a new Mac Pro Desktop 8-core only to find out my old Apple Studio Display 17" won't work without a $100 adapter. We're thinking of just buying a new monitor instead. My question is will other brands now work direclty with the new Macs - or would they also need adapters? Is a DVI port the same as a DVI-D port?
Thanks for any info...

Thanks so much for the response, Malcolm, I really appreciate it! My old monitor is an LCD, but what we decided to do is since the adapter we found (and HAD to get from Apple directly) was going to cost $99!! We went and bought a brand new Dell monitor instead for $238 - it's fully compatible with the new Mac, and it's 23" (my old one was a 17") - so all's good!
Thanks again,
Jacki

New Mac Pro display issues with Thunderbolt display

When connected to a 27inch Thunderbolt display after a while I get vertical blue lines on the display. If I plug my Macbook Air into the screen, after a while the blue lines clear. How do I find out if it's the Mac Pro or the Display?

Thanks Turbostar, that's exactly right, it takes about 30 minutes having the Air plugged in and the stripes disappear.

Mac Pro bootup issues: started with graphical artifacts, and now nothing.

My computer specs:
- Purchased August 2008
- 2x 2.8GHz Quad-Core Xeon
- 2 Apple 1GB RAM sticks
- 2 Kingston 4GB RAM sticks
- NVIDIA GeForce 8800GT 512MB
-== The Saga of Trouble, Episode 1: Into the Very Heart of Trouble ==-
Started World of WarCraft. Trying to get rare Green Proto-Drake mount. Suddenly, approx. 3 minutes after starting the game, the display goes haywire: artifacts, flickering, you name it.
Tried:
- Power-cycling display: image returned, still messed up.
- Command-Q: nothing, no response.
- Yelling at computer: nothing, no response.
- Holding in power button to shut down: system shut down.
- Rebooting: no REFit bootup (I have REFit installed), and the gray Apple logo has graphical artifacts. Eventually I'm brought to a screen that looks like something out of an NES where the cartridge hasn't been cleaned.
- Rebooting with a different monitor: same result.
-== The Saga of Trouble, Chapter 2: Love is the Key, But Only When Contextually Relevant ==-
Cursing several times, and promising the Mac Pro swift physical retribution should it refuse to work, as, in my hubris, I haven't made a Time Machine backup in a while, I unhooked all cables from the tower, set it on an appropriate work surface, and opened it.
Tried:
- Dusting the interior with compressed air: dusted without incident.
- Checking to ensure graphics card was well-seated: it was.
- Checking to ensure RAM sticks were well-seated: they were.
- Complimenting self on proper usage of past tense: false sense of satisfaction given my Mac Pro's trouble.
-== The Saga of Trouble, Third Strike: Startup on Low Forward Reduced by Two Frames ==-
Reconnected everything and attempted to boot. A fan that normally whirs on startup (I assume from the graphics card, but I didn't visually confirm in the past) is not whirring. The characteristic "Apple noise" is heard, but nothing on screen.
Tried:
- The other DVI port on the graphics card: no dice.
- Another monitor: nothing.
- Another monitor on the other DVI port on the graphics card: no luck.
-== The Saga of Trouble, Future Shock: Escaping the Saga of Trouble ==-
With two upcoming trips, all part of chasing my dreams to become an awesomely famous screenwriter and game designer, instead of just an aspiring wannabe, I cannot afford to do what I think will solve the problem, and that's purchasing a new graphics card.
Given my foolishness in not making regular Time Machine backups, reinstalling the OS is going to be a last resort. As in I'm not trying that until I've exhausted all other options (which, as taught in college and in the four years of my life I wasted as an IT guy for an ISP, is not what you should try first anyway). I'll exorcise the HDD and plug it into something else before I reinstall the OS.
Given the above two points: what's my next step? Is there something I can try before either purchasing a new graphics card or reinstalling the OS?
Many thanks in advance for any advice.

Apple firmware (or flashed card).
The ATI line of Apple cards use universal EFI (EBC) so even the new 5770/5870s work as well.
Check the test results coming out on
http://www.barefeats.com comparing cards.
I realize the hard restart may be 'necessary' but booting from DVD or running the single user mode command FSCK -fy can minimize directory repair problem if you don't have OS X on another drive.
Installing OS X is fast and easy if you can shrink 30GB off another drive that you would then be able to boot from and has just mini OS and utilities.
Cache files often are the first to become corrupt as well, or prefs, anything that was in memory and that are changed frequently and after a startup. Cache files are automatically rebuilt and no fear if you can delete those.
AppleJack and Snow Leopard Cache Cleaner can 'enhance' what diskutil fsck you can do and add some more commands.
8800GTs are harder to find, still on ebay at times.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=300448795337

New Mac Pro, Firewire issues

I just purchased a Mac Pro and have only had it for a couple of days. I installed several internal drives and moved my data from my Windows machine to the Mac using a firewire drive. That went well, but the Mac could only read it as it was NTSF. I decided to format it as a mac drive (journaled) so I could use it to back up to. The Mac Pro will not format the drive. It fails the verify and repair. I hooked it up to my son-in-laws computer i-Mac and it formatted perfectly. I hook ti back to the mac pro and it is really buggy. Reads slowly and writes even slower. I again run the verify and it does not pass. Hook it again to my son-in-laws computer and it passes the verify. Is there an issue with my mac, or the operating system and firewire drives?

This is the only firewire drive that I have, but my mini DV camcorder works fine, but that is a different cord. When I plug in the drive to my son in laws imac with the same cord, it works fine.

Bought new mac pro, does not work with sims 3.

I bought a mac pro 13" today with 2,4 Ghrz, 4 GB RAM. I bought sims 3 pets and installed it. But I can't play it properly. All the settings are on low, and there are no details. When I set it on high my sims flashes, and the game goes slowly. What can be the problem??

http://forum.thesims3.com/jforum/posts/list/407986.page this is where you should be asking this question. seems like they need to fix some bugs with Lion.

I have a new Mac Pro. it was shipped with a 2TB drive and a 500G SSD. After 3 weeks, the machine can no longer see the SSD.

The disk utility cannot see it either. Sometimes I reboot and it is there. other times it is not.

Take it in for service. It's under warranty.

New Mac Pro - won't boot up with SSD drives attached

I have a new Mac Pro. It came with the stock 1TB HD. I installed two OWC SSD drives in the two optical drive bays. I booted up and the MacPro saw the two new drives. I set up the two new drives into a RAID0 setup with Disk Utility which worked fine. Then I cloned the 'Macintosh HD' drive so that I could use the two new SSDs as my boot drive.
When I removed the stock 1TB drive the machine will not boot up. I am stuck on the gray startup screen and it never even makes it to the Apple logo.
Even worse, when I reconnect the stock 1TB drive the machine will still not boot up if either or both of the SSD drives are connected. When I remove the SSD drives the machine boots fine.
Very weird - must be some weird RAID stuff going on.
Any ideas?
David

Hi dschamis
Just out of interest, what application did you use to clone from your HDD to the OWC SSD?
I had the same problem, but I was using only one SSD, when I cloned from a VelociRaptor 300GB HDD to an OCZ Agility EX SSD in December 2009.
The SSD "bricked", and when I contacted OCZ they told me that they did not recommend cloning from a HDD to a SSD. In fact they definitely advised against doing so.
I had used SuperDuper to clone from the HDD to the SSD.
When I received the replacement SSD ( OCZ sent me their top of their range Vertex EX), I didn't take any chances, and I did a clean install of the Mac OS and all my applications.
Everything was 100% OK, and I have not had a single problem with the SSD since then, but I never clone to it or from it. I just use Time Machine to back up to a WD My Book SE II 2T external drive, but I do have the original 640GB Apple (WD) HDD as a backup/emergency system boot drive in an external enclosure.
I have just ordered, and received, an OWC MercuryExtreme Pro RE SSD, which I will be using as my system boot drive solely for my photography related applications, and I will use the Vertex EX for the remainder of my applications.
However, I am not even going to risk using SuperDuper to clone the OS or any of the applications from the Vertex EX to the OWC SSD, although OCZ said it was OK to clone from SSD to SSD, and I will do a clean install of the Mac OS and the photography related applications on the Mercury Extreme Pro RE SSD.
Hope all goes well when you receive your replacement SSD.
If in doubt do a clean install of the Mac OS!
Regards,
Bill

New Mac Pro & PP CC 2014 "Not Responding" when exporting....

OK, this is a weird issue.
Short Version:
Project exports fine on PC
Premiere Pro CC 2014 stops responding on new Mac Pro just after clicking "Queue"
Premiere Pro CC 2014 renders the sequence fine when I click on "Export"
Details:
I have a week old 4 core, 12 Gig ram, Mac Pro running OSX 10.9.4 with the latest CC 2014 installed 1 week ago.
I have a sequence (the content) with Lumetri, Ultra Key, Track Matte and Lumetri (warm). This sequence is nested into an other sequence (holds the watermark titles and branding)
The project exports and renders fine on my 5 year old i7 pc.
However on my new MacPro every time I go to export that sequence by clicking on "Queue" AME CC 2014 starts and Premiere locks up. Activity monitor show Premiere as "Not Responding"
I force quit Premiere to exit.
I don't have this issue with other video projects. I have disabled OpenCL in Premiere and AME with no different outcome.
I can export the nested sequence by it self with out any issues. If I remove the nested sequence, the main sequence exports just fine.
I have also checked and repaired disk permissions - no difference.
However, If I click on "Export" in Premiere it starts to render and Premiere Pro does not lock up.
It looks like an issue with PP handing off to AME.
How can I troubleshoot this? I need to queue up 200+ videos to render in the next month....

That statement about 4k/5k in Premiere CC with the nMP is false, insofar as performance goes.
I just tested 5K Red raw files just dragged into Premiere Pro CC (latest version). I expected this to be slow, given my HD experience. However, on my 8 core/D700, I can play 1/2 just fine, full speed. And I even can also do that with a very streneous plugin/filter attached - FilmConvert (in OpenCL mode), also at 1/2 which is quite impressive. I can even add a bunch of other Premiere filters and SG looks and it still stays at full speed at 1/2.
Ironically, this is quite faster than FCPX which can't seem to play back 5K at all with that filter attached (it doesn't stutter, but it's not smooth... low resolution at "best performace" and reduced frame rate). Even if I remove all filters FCPX plays back Red 4k (again not transcoded) about the same as CC at 1/2, but with a seemingly lower resolution to keep it smooth. It's a head scratcher. It's like Adobe's Red handling is much better coded than Apple's in this case.
Or... it has to be attrituable to that particular plugin (other FCPX motion-based plugins don't suffer the same fate and are fast). But either way, filter or no, Premiere Pro CC is definitely and sharper looking at 1/2 when cutting Red 4k/5k with no transcode, playback in real time, than FCPX which needs to bump it down to what looks like a 1/4 or less rez to keep it smooth. So I have no idea what is going on.
This experience is the opposite with HD, where FCPX is significantly faster (using the same filters/plugin, using C300 Canon XF for HD and 4 and 5K RedRaw alternatively). Premiere seems slower in HD than FCPX by a good amount in HD and signficantly faster with Redraw 4k. Go figure.

Advice on choosing a new mac pro model

Hi. I'm looking to buy a new Mac Pro for use mainly with AE, Premiere, Photoshop plus Element 3d and trapcode. Should I spend most $$ on the CPU or the GPU? For just under $6.5K I can get the 3.7 quad+dualD700's or the 3.5 6core +dual D500's (Plus 32 GB of Ram). Any advice would be appreciated. BTW, I'm looking to do hi rez 4K renders in Element 3d (I know this uses GPU but am unsure as to whether I can get away with the lower spec'd GPU's. Does anyone use this with lots of vram for hi rez renders and how much vram seems adequate? Thanks!

You're not saying which model of MacPro you are considering, but if you go with the Quad, you will NOT be able to run all 11GBs of ram. You have 4 slots, and slots 3 & 4 are shared. So you can put the 2x4 for the 8, but then you will only be able to run the 2x1 for another 2, giving you a total of 10GBs.

New mac pro upgrade advice needed or keep the old clunker

I have a 2008 mac pro with only 8gb ram
I am use the computer for FCP and Logic as well
as photo editing. It is not my livelihood I am just a serious hobbiest.
My option is to go with a new Mac Pro probably 8 core with 1 TB
I would have to get an enclosure for my 4 thunderbolt internal drives.
I also have 2 firewire 800 2T external drives.
My monitor is a 30 inch cinema display
so an 8 core with 64gb plus 4k monitor and upped graphics card is $11,600 add my buisness discount i am probably
looking at around $11,000
My other option is to keep the clunker add a 1TB SSD PCIe card form owc and add 8gb ram this will
cost me $1,400. I am really only throwing away the $200 for increasing the ram as
the PCIe ssd drive can be salveged and used in the new mac pro if I bought an pcie/ thunderbolt enclosure.
Tha advantage of going this route is I could use the clunker for another year allowing time
for the kinks in the new mac pro to be ironed out as well as the advantage of faster chips in next years model.
The other issue I have is a use a Universal Audio PCI card with 4 sharc processors to run specific plugins that need that
card in logic. That card will no be compatible with the new Mac pro and the replacement cards are over $1000 that are compatibe
Just looking for some advice do you think the SSD PCI card and ram will keep me happy with the performance to hold off upgrading for
a year or shoul I just put the clumker out of its misery?

radman wrote:
Just looking for some advice do you think the SSD PCI card and ram will keep me happy with the performance to hold off upgrading for
a year or shoul I just put the clumker out of its misery?
On this page Apple compares the 2012 Mac Pro (12-core) to a 2013 Mac Pro (12-core). The new Mac Pro performs about 3x faster at rendering. You didn't say how many cores your Mac Pro has but you could expect about a 4-5x faster performance increase.
I would have some questions for you:
How much time do you spend waiting on your current Mac Pro?
How much money are you willing to spend for a 4-5x increase?
I have a 2010 Mac Pro with a 960 GB OWC Mercury Accelsior E2 PCIe SSD, program launches and computer restarts are much faster. Compressing video takes the same amount of time as it did when I booted from a hard drive. I can't read or type email any faster, iTunes plays music just as fast as it always has with a hard drive.
I would use Activity Monitor to monitor your computer's memory use while you work with FCP and Logic to see if you are maxing out your memory then adding more may be the way to go.
I use my Mac Pro for recording over-the-air TV and compressing that video into an Apple TV usable format. I've found that having a dedicated drive for capture works well. Also, when I compress the video my capture drive becomes a dedicated source drive for Compressor and I write the output file to a separate dedicated drive. This ensures I maximize data flow and keep all my cores nearly fully utilized. I tend to do the processor intensive tasks (compressing video which can take hours) at the end of the day when I know I won't be using the computer (or only doing light work on it such as email or web surfing).

New MAC PRO: itunes audio playback-stuttering, glitching, skipping

I have a brand new mac pro 3.2ghz quad, with 8gb ram (bought a couple weeks ago). All seems fine with the exception of brief skips, glitches and stutters with audio playback in itunes. I tried updating to itunes 11 and this did not resolve the problem. My music files play fine on my girlfriends macbook pro (purchased over a year ago), and never had any problems on my old machine (imac 24inch aluminum). I went to apple with the problem and after multiple system recoveries they determined that the computer was faulty and sent me a replacement. I just received the replacement and tested out some downloaded music from the itunes store and the same problem happened. Am I just unlucky to get two computers with this issue? Is it the Mac Pros? Has anyone had this issue with mac based machines, specifically the mac pros? I saw another thread on the issue but seemed to be primarily windows users running itunes. The skipping happens as frequent as every 20-30 seconds to every few minutes, but it is definitely enough to notice
Thanks.
Baffled,
Greg

Hi Greg.
I seem to have discovered this problem this weekend. I listen to a lot of music from my apple devices and have done for years. What I have noticed this weekend is that both my Macbook 2008 and iMac late 2010 both suffer with a brief stutter every minute or so making the enjoyment of listening to music a little annoying. Both are running Mountain Lion 10.8.2. My iMac is running the 2.93 GHz intel i7 processor with 8GB ram. Playing music should be a doddle!
From my point of view both Macs are running independently to external speakers. The music I am running on those 2 devices has been ripped on both devices. e.g. Macbook has ripped and plays Apple Lossless format and my iMac has ripped and plays songs in 320kbps. My guess is its a bug with the new iTunes 11 or Mountain Lion although I have been using 11 since its release.
While I'm not able to supply a fix I think its safe to say its not your new Mac Pro. One other thing to note is that I have been running up until this weekend a 7 or 8 year old Mac Mini as a media device in my kitchen playing Apple Lossless format with no issues at all. This device however is running Snow Leopard with all updates applied. The Macbook is now playing the Lossless music with stutters that was ripped on the Mac Mini that was playing OK.
So is the problem Mountain Lion?
Take care
Paul

New Mac Pro / Premiere Pro CC / Open CL - Known issue??

Hi all
I've been using Premiere Pro CC on a new Mac Pro since it was delivered in January. After some initial teething issues and system crashes everything was running VERY nicely until the last update (build 33) but since then I have been encountering all kinds of issues.
PP is now constantly freezing and crashing not only the software itself but the entire system requiring a reboot. Whenever I need to render I get all kinds of weird and wonderful glitches in the images and I've had to turn off GPU accel through Open CL just to get the system workable again.
So my question - are these known issues with build 33 or is something else going on??
Another issue unrelated to Open CL (i think) is that XML import / export now appears to be bugged to the point of being unusable. Very very frustrating!

Hi simonspear,
Please check the forum discussion which states the same issue. Hope it helps.
Render & Export Glitching
Regards,
Vinay

New Mac Pro major issue's with Premiere CC 14

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