New Mac Pro or 27" iMac

I apologize in advance for the length but I need some help in making a decision.
SITUATION:
I run a small business and currently have a Late 2012 21.5" iMac and two 23" monitors (3 screens total for running multiple applications and copy/pasting). My day-to-day includes always having 4-8 browser tabs open running external sites that I input order information into, a huge multi-thousand line Excel Spreadsheet (2008 MS Office for Mac), Google Voice tab open for phone calls/texts, Skype always open to talk to my technical team, Calendar, Notifications, Mail, etc... I keep most all emails because I have to search and refer to previous emails for customer issues, etc... so I have more than 10,000 emails in Mail. I take screenshots and screenvideos for our Help library at times as well. All day long I'm pretty much copying and pasting information to and from my spreadsheet to these other applications to process orders and using most of these applications simultaneously. I'm also backing up all data via Time Machine and Dropbox. Due to the volume or orders I process each day, I need my computer to be FAST!!!!
ISSUE:
My 21.5" iMac only has 8GB of RAM and is not user upgradable. I've had this iMac less than a year and I'm seeing the "colorwheel of death a lot", usually when copying and pasting, but sometimes other places as well. I think I need a more robust computer for reasons listed below, plus my wife's 7 year old iMac is on it's last leg so I'm planning on giving the 21.5" iMac to her and upgrading for my business.
Not that it happens all the time, but quite often an application will stop functioning and I have to Force Quit the application and reopen.
Each time I copy data from a cell in Excel it takes at least 5 seconds for the dotted line to appear around the cell indicating it's copied, so I have to be very careful not to paste the wrong data. This did not used to be the case. It would respond as fast as I could copy then paste. Excel and Word also take a lot longer to open and close than other programs.
When scrolling in various applications, sometimes the computer seems to stall then all of a sudden catch up and the page quickly scrolls to catch up.
I've run the Activity Monitor (which I know little about) and seen that I'm running normally 6.5-8GB of Memory Used. On the "DISK" tab often times my "Reads In" is higher than my "Reads Out" which I don't know if that's normal or not.
QUESTION:
I would like to know what you guys recommend for my situation.
Should I purchase a "beefed-up" 27" iMac with 16-32GB RAM or should I purchase one of the new Mac Pro models?
If Mac Pro, should I go with the 12GB Quad-Core or the 16GB Six-Core? (I realize I would have to purchase another monitor and microphone for phone calls).
I don't mind spending the money, but moreso I'm trying to get the right machine for my application without wasting money.
Thank you for your time and help to make this decision.
<*///><

January 9th, 2014 -- Final Cut Pro X 10.1 Shootout: 2013 Mac Pro vs 2010 Mac Pro
January 3rd, 2014 -- 'late 2013' Mac Pro 6-core versus 'mid 2010' Mac Pro 6-core
December 31st, 2013 -- Slowest 'late 2013' Mac Pro 4-core versus Fastest 'late 2013' iMac 4-core
December 28th, 2013 -- Does Final Cut Pro X 10.1 render faster on Mac Pro towers with Dual AMD GPUs? What about Motion 5.1?
December 16th, 2013 -- 'Late 2013' Retina MacBook Pro beats the 'Late 2013' iMac on Thunderbolt 1.0 Write Speeds
Good review on new vs old Mac Pro
My nMP Review (vs my old 4,1 Mac Pro)
I feel you outgrow an iMac sooner while almost impossible with Mac Pro (other than new software and such in 6 6yrs time) One is an investment and can be upgraded.  No throttling (hopefully) and Haswell cpu while nice is not a 24/7 Xeon designed for the type of work loads.
http://macperformanceguide.com/blog/2013/20131218_3-MacPro-CPU-choice.html
http://www.macperformanceguide.com/
If it weren't for the fact that software in 6 yrs will require newer hardware to meet the demands, your nMP will still be going strong. Other than Apple dropping support for whatever OS X in 5-6 yrs instead of 8-10 years it would still be able to run and do what it is designed for for years to come. Say that about an imac that can be outgrown or "why did OS X 11.99 make my system slow?"
nMP review from a 3,1 owner
My nMP 6core Arrived Today -- View from a non-Pro user
Nice photos: nMP FINALLY

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    Does it sound like it's waking up but the monitor just doesn't display anything?
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