New Mac Pro & PP CC 2014 "Not Responding" when exporting....

OK, this is a weird issue.
Short Version:
Project exports fine on PC
Premiere Pro CC 2014 stops responding on new Mac Pro just after clicking "Queue"
Premiere Pro CC 2014 renders the sequence fine when I click on "Export"
Details:
I have a week old 4 core, 12 Gig ram, Mac Pro running OSX 10.9.4 with the latest CC 2014 installed 1 week ago.
I have a sequence (the content) with Lumetri, Ultra Key, Track Matte and Lumetri (warm). This sequence is nested into an other sequence (holds the watermark titles and branding)
The project exports and renders fine on my 5 year old i7 pc.
However on my new MacPro every time I go to export that sequence by clicking on "Queue" AME CC 2014 starts and Premiere locks up. Activity monitor show Premiere as "Not Responding"
I force quit Premiere to exit.
I don't have this issue with other video projects. I have disabled OpenCL in Premiere and AME with no different outcome.
I can export the nested sequence by it self with out any issues. If I remove the nested sequence, the main sequence exports just fine.
I have also checked and repaired disk permissions - no difference.
However, If I click on "Export" in Premiere it starts to render and Premiere Pro does not lock up.
It looks like an issue with PP handing off to AME.
How can I troubleshoot this? I need to queue up 200+ videos to render in the next month....

That statement about 4k/5k in Premiere CC with the nMP is false, insofar as performance goes.
I just tested 5K Red raw files just dragged into Premiere Pro CC (latest version). I expected this to be slow, given my HD experience. However, on my 8 core/D700, I can play 1/2 just fine, full speed. And I even can also do that with a very streneous plugin/filter attached - FilmConvert (in OpenCL mode), also at 1/2 which is quite impressive. I can even add a bunch of other Premiere filters and SG looks and it still stays at full speed at 1/2.
Ironically, this is quite faster than FCPX which can't seem to play back 5K at all with that filter attached (it doesn't stutter, but it's not smooth... low resolution at "best performace" and reduced frame rate). Even if I remove all filters FCPX plays back Red 4k (again not transcoded) about the same as CC at 1/2, but with a seemingly lower resolution to keep it smooth. It's a head scratcher. It's like Adobe's Red handling is much better coded than Apple's in this case.
Or... it has to be attrituable to that particular plugin (other FCPX motion-based plugins don't suffer the same fate and are fast). But either way, filter or no, Premiere Pro CC is definitely and sharper looking at 1/2 when cutting Red 4k/5k with no transcode, playback in real time, than FCPX which needs to bump it down to what looks like a 1/4 or less rez to keep it smooth. So I have no idea what is going on.
This experience is the opposite with HD, where FCPX is significantly faster (using the same filters/plugin, using C300 Canon XF for HD and 4 and 5K RedRaw alternatively). Premiere seems slower in HD than FCPX by a good amount in HD and signficantly faster with Redraw 4k. Go figure.

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Using the New Mac Pro (can) - AE will not let me use Race Traced 3-D

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Hi, I'm using the new Mac Pro
2.7 GHz 12-core Intel Xeon E5
64 GB 1867 MHz DDR3
AMD FirePro D700 6144 MB
OSX 10.9.2
I'm using After Effects 12.2.1.5
When I attempt to invoke the race trace 3D renderer in a comp, I get this error
"After Effects Error: Ray-traced 3D: Out of paged mapped memory for ray tracer. Your project may exceed GPU limits. Try closing other applications. Try updating the CUDA driver. (5070::2)"
My preferences are set to use the CPU for Raytraced 3D since I do not have an Nvidia card.
So, obviously there is an issue here in that it thinks I have an Nvidia card.
I know (or assume I know) the cause for this is that when I set up this machine, I used Apple's migration assistant to move most of my data over from the previous gen Mac Pro which DID have a CUDA card.
So my question is, what files can I delete/reset to cause After Effects to no longer look for CUDA files that do not exist on this machine?
I do not have the CUDA control panel in System Prefs, so THAT did not carry over.
Any ideas would be appreciated, thanks!

> I know (or assume I know) the cause for this is that when I set up this machine, I used Apple's migration assistant to move most of my data over from the previous gen Mac Pro which DID have a CUDA card.
Ugh. That causes so many problems.
The first thing to try is deleting the CUDA frameworks from your Mac: Look in /Library/Frameworks for the CUDA.Framework and get rid of it.

New Mac Pro 8-core / D700 not much faster than an iMac... in PPro CC.

So.... my very preliminary testing with our new Mac Pro using the plugin I use most (filmconvert -FC) anyway, shows that Premiere CC needs more optimization for the dual GPUs. In fact, I'd say the CPU utilization is not up to snuff either.
I know FC only uses one GPU presently from the developer. That will change. In the meantime, using a couple of typical projects with that plugin as an example, I'm only seeing 25-45% speed up in renders over our maxed out iMac (late 2012, 27") exporting the same project. That's significant of course but not the 100%+ one would think we would be seeing at the least given the MacPro config of 8 cores and dual D700s. Premiere Pro CC seems in fact to never maximize CPU (never mind GPUs). I have yet, in my very limited testing, see it "pin the meters" like I did on the iMac.
Of course that's just testing now two short (under 5 min) projects, and it depends on what one is doing. Some stuff is much, much faster like Red Giant's Denoiser II or Warp Stabilizer VFX. The improvement there can be 3-4x faster anecdotally. I used to avoid them for speed reasons unless absolutely needed a lot of the time but now they are fast enough to rely on quickly. Other stuff unrelated top PPro CC like DxO PRIME noise removal on RAW stills is much faster too, as is Photoshop CC. Some effects like blur, sharpening, resize there are nearly instant now even on giga pixel files in Photoshop CC.
And of course FCPX is much faster on it but I hate the whole editing paradigm. The timeline is just horrid on it; simple things like replacing a word in someone's dialogue is a multi click, multistep process that is nearly instant in Premiere and most every other NLE. Just to try to see your whole timeline is a chore, to see what your edits and sound are in detail are problematic, trying to keep things in sync is a chore, and you can't even zoom your timeline window to full screen! If anybody has edited for any amount of time, I do not understand how they use FCP X. If they start with that program, for example if they are young, then that is a different beast.
I'm sure Adobe will improve over time. They have to to stay competitive. In the meantime I'll take my 45%... but I wish I saw much more improvement given the cost and hardware differential. Unfortiunately, for now, the mainstream reviews I have seen regarding PPro performance on this machine were right.

That statement about 4k/5k in Premiere CC with the nMP is false, insofar as performance goes.
I just tested 5K Red raw files just dragged into Premiere Pro CC (latest version). I expected this to be slow, given my HD experience. However, on my 8 core/D700, I can play 1/2 just fine, full speed. And I even can also do that with a very streneous plugin/filter attached - FilmConvert (in OpenCL mode), also at 1/2 which is quite impressive. I can even add a bunch of other Premiere filters and SG looks and it still stays at full speed at 1/2.
Ironically, this is quite faster than FCPX which can't seem to play back 5K at all with that filter attached (it doesn't stutter, but it's not smooth... low resolution at "best performace" and reduced frame rate). Even if I remove all filters FCPX plays back Red 4k (again not transcoded) about the same as CC at 1/2, but with a seemingly lower resolution to keep it smooth. It's a head scratcher. It's like Adobe's Red handling is much better coded than Apple's in this case.
Or... it has to be attrituable to that particular plugin (other FCPX motion-based plugins don't suffer the same fate and are fast). But either way, filter or no, Premiere Pro CC is definitely and sharper looking at 1/2 when cutting Red 4k/5k with no transcode, playback in real time, than FCPX which needs to bump it down to what looks like a 1/4 or less rez to keep it smooth. So I have no idea what is going on.
This experience is the opposite with HD, where FCPX is significantly faster (using the same filters/plugin, using C300 Canon XF for HD and 4 and 5K RedRaw alternatively). Premiere seems slower in HD than FCPX by a good amount in HD and signficantly faster with Redraw 4k. Go figure.

Mac Pro/Illustrator/In-Design - not responding???

I inherited my Mac Pro from a past colleague at my office. I have tons of design work I need to do but I'm finding major problems with the Mac. For instance - I will open an Illustrator or In-Design File - this could be something I have saved on the computer or it could be something I have just downloaded - either way - when I open the file and go to "Save As" or "Save" it takes the Mac 2-3 minutes (if not longer) to save the file. If during this time I look at the Activity Monitor to see what is occurring - the program says "not responding" but when I'm in the program and try to move the mouse - the color wheel is processing indicating something is happening. This happens every time I try and save any file type. I think something in the computer is corrupt and I'm not sure what to do for a resolution. My helpdesk cannot determine the problem. What should take only a few minutes to perform is taking 30-45 due to how slow the computer is. The same problem occurs with pdf files too. Normal office products as not affected. I've ran the software update and also repaired disk permissions but still no luck. We wiped the computer of the old users info and created a new account under my name - I'm not sure if this would have caused the problem. Please help on this - it's getting extremely frustrating because everyone I've talked to says this should not be occurring with this computer but no one knows how to fix it.
Thank you!!!

I inherited my Mac Pro from a past colleague at my office. I have tons of design work I need to do but I'm finding major problems with the Mac.
For instance - I will open an Illustrator or In-Design File - this could be something I have saved on the computer or it could be something I have just downloaded - either way - when I open the file and go to "Save As" or "Save" it takes the Mac 2-3 minutes (if not longer) to save the file.
If during this time I look at the Activity Monitor to see what is occurring - the program says "not responding" but when I'm in the program and try to move the mouse - the color wheel is processing indicating something is happening.
This happens every time I try and save any file type. I think something in the computer is corrupt and I'm not sure what to do for a resolution.
My helpdesk cannot determine the problem. What should take only a few minutes to perform is taking 30-45 due to how slow the computer is. The same problem occurs with pdf files too.
I've ran the software update and also repaired disk permissions but still no luck. We wiped the computer of the old users info and created a new account under my name - I'm not sure if this would have caused the problem.
Please help on this - it's getting extremely frustrating because everyone I've talked to says this should not be occurring with this computer but no one knows how to fix it.
Buy a new set of drives. One for system, one for scratch, one for media files, one for backup. That is a good start. Then add enough drives for backups so you have backups of system; of data; two sets or more; and emergency boot drive.
Make sure you have more than enough memory. Graphics? 8GB is a good start. If you work with 2GB files, double that.
Don't rely on Apple Disk Utility First Aid, Alsoft Disk Warrior at the least - and you need to repair the drive and files, not just running Repair Permissions. Maybe a good How-To on maintenance and troubleshooting manual.
Start from scratch. If you are using Leopard, buy 10.5.6 DVD and use that to start with.
If you use SuperDuper to backup and clone your drives; and Disk Warrior to repair the drive and file system you will be a long way - but at this point, keep the old system and files where they are as "backup" and copy everything to new drive to work from.
And if you work with large files, then working off stripped RAID for scratch and saves helps. Do not use the same drive for the system AND scratch editing AND for files and media libraries. Separate those out.
Some tips that focus on Photoshop but also at configuring a system.
http://macperformanceguide.com/OptimizingPhotoshop-Intro.html
http://www.adobe.com/go/kb401089
http://www.macgurus.com/guides/storageaccelguide.php
http://www.macgurus.com/guides/photoshopguide.php

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I have 2 LaCie Thunderbolt 2 5Big drives. I have been using them successfully with my mbp. I just purchased a Mac Pro and plugged them in and they will not mount. I am stumped as how to get the Mac Pro to recognize them

This is the Mac Pro black cylinder, late 2013 model?
Have you tried one at a time? Have you tried different ThunderBolt ports?
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This article show which ports are on which ThunderBolt Busses:
Mac Pro (Late 2013): Using multiple displays - Apple Support

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Hello!
I am creating an animation using ActionScript2 on Flash Professional CS5 and whenever I try to export (or even test) my animation, the progress bar comes up but the progress does not move. Then after about a second the dreaded '(not responding)' appears at the top of the window and if you click anywhere it greys out closes it.
If I leave it it doesn't export for ages (liteally like 3-6 minutes which is long for just exporting).
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I have cleaned my registry many times (I thought that might be the problem or something).
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Bump

What's the status of new Mac Pros and CC 2014?

I've read some horror stories on this forum about new MacPros not being much faster with Pr CC or CC 2014. Since Pr accounts for about 80% of my income, I'm not inclined to spend $10K for a system with no net gain in speed, and an increase in problems and downtime.
I realize part of the problems may be with Mavericks and third party drivers; but if the whole system doesn't work well together, it's a no-go, and that many users don't come to the forums if their systems are working great. But, if the outlook is encouraging, I might start planning to upgrade from my trusty ol' MacPro3,1 and Quadro 4000, which running 10.8.5 has been more or less a dream, with a few bumps along the way (most if not all of which have been solved by Mark and Kevin from Adobe here. Thanks, guys!)

I appreciate that Sony Raw (.mxf) was fixed in 7.2. However, despite the update saying it contained additional Raw fixes, it still seems that Sony Raw (.dngs) are not being handled correctly by Adobe.
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I feel like this is a really stupid question but I'm a mac from pc convert.
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I am sick and tire using Skype with the speaker on my iMac. I don't see any point spending $100 for a headset with mic.
Are you suggesting that as long I get a USB based headset it should work with the Mac? and no need to install any drivers.
Is there anything specifically that I should be looking when shopping for a headset.
The Microsoft LifeChat is only for Windows how could it work with the Mac, please clarify it for me
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FCP not responding when Exporting

I have now been trying to export a large project 2:10 Min from FCS3 I have tried for 2 weeks now and it still freezes or stops responding. I have trashed the preferences multiple times, now trashed the render files and re-rendered the file. There is no way to recapture this project or redo any of the footage. I used the old HDV tapes and now sold the camera to upgrade to DSLR. I am in need of some help ASAP.. I have tried exporting through compressor, through final cut, I have tried every way possible. And after it freezes it wont reopen unless I shut down and restart.
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HT2844 My front headphone jack does not work when connecting a head phone to a new mac pro desktop computer. The sound still comes from the speakers. Any solutions?

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okay, try option-clicking on the speaker icon on the top of your screen. That should bring up a list of sound output options. including headphone. You could try messing around with Audio MIDI. It may be possible that the thing is still stuck inside the headphone jack. Careful use of a toothpick may get it unstuck. I dunno, I've never had a problem with the headphone jack. If all else fails, call Apple or take 'er in for an appointment
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Hi Kevin,
I'm using an XLR input mic which is connected to the phantom power enabled XLR mic socket on a USB M-Audio M-Track. The M-Track is connected by USB to the Mac Pro - so effectively I've got an M-Audio USB soundcard with a mic input. I've also tried a microphone that is a straight XLR to USB cable (guessing with some soundcard chip buried in the usb plug) but that also yields the same effect of bad latency, intermittent quality, stuttering and repeating and echoing (without the speakers on during record so its not feedback).
The mic works absolutely fine with other recording applications I have on the mac at the moment - albeit non-adobe ones (tested it on the EasyAudioRecorder - and it lives up to its name. it's easy)
I will try with Audition and report back, but sitting here right now I can imagine it would work fine with audition too - it just seems to be the way premiere is set up for recording into the timeline is a bit sketchy. I'm willing to accept it might well be a quirk with the new Mac Pro trashcan - I'm not weighting all the woes on premiere.
Any thoughts or am I out of luck to sit with my fingers crossed for a fix in the next round of updates?
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When I plugged the H/d in to the Firewire 400 socket on this machine it would not mount. So sadly the demo would have to wait for another meeting.
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It is more than obvious to me that my hard-drive has been corrupted by trying to use it with Apples latest entry into the market.
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External iSight - New mac pro

Hi Guys,
I've bought myself a new mac pro with two 27" screens, and everything works hunky dory, BUT I want to drill through my office wall and put my old iSight camera in the lounge, and run the cable through tje wall back into my Mac pro. Its only a metre so no problem with length. My problem is how do I plug in the old firewire connector into a new mac pro. The idea is that when I'm away from home I can see my lounge and make sure everythings ok. I assume I can change camera in Skype from screen to iSight using back to my mac? Thanks
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http://tinyurl.com/ydsbb6m (I use this one.)
http://tinyurl.com/cgll7o
http://www.sonnettech.com/product/fw_adapter.html
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I consider to update my 1.5 year old Mac Pro 2.66 ghz (4 core) to a Mac Pro 8 core. I use this machine as the center in my studio running Logic 8. I use a lot of V.I. and plugs.
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Or show me where to find information. MacWorld use to be my resource in that kind of matters, but they never use Logic as a test program.
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Stigc56
Musicmind.dk

Glenn,
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Premeire CC 2014 not playing clips or timeline with New Mac Pro Late 2013 D700

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I just bought a new mac pro and installed the trial of Premeire cc 2014
I import clips like normal, set my sequence and the play button does not work
in the viewer or in the timeline. Can seem to make anything work
also I am on 10.9.5 which from what I can see should be fine.

Hi Ernie,
Try this: create a new user with Admin privileges and see if you can get Premiere Pro to playback video once more.
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