New Mac user needs help: some audio doesn't play...

Since I purchased my MacBook, I haven't been able to listen to any audio on the internet (movie trailers, youtube.com, etc.) I found this previous discussion: http://discussions.apple.com/thread.jspa?messageID=2784099&#2784099 which led me to this link: http://docs.info.apple.com/article.html?artnum=300832.
I did not have the Audio Midi Setup utility that the article required, but I downloaded Pacifist and installed the utility. When I opened it, I was disappointed to find that under 'Audio Output,' it simply said 'Output is not supported.' Any suggestions on how to get my online audio to play or how to get the output to be supported? Thanks a lot from a recent convert to Mac OS X!
Sara
MacBook   Mac OS X (10.4.6)  
MacBook   Mac OS X (10.4.6)  

The safer way to run is set up a user account without administrator privileges for normal use, and reserve the administrator account for software installation and system maintenance. Running from the user account will then prevent you from accidentally moving or deleting system files.
If there are files missing from your system, and you are sure you didn't do it accidentally, you have serious problems. Either the system wasn't installed properly at the factory or the disk is going bad. If the Mac is used, the previous owned may have messed with the system. In either case I would recommend backing up all your files to a CD or DVD, then using the OSX install disk, initialize the drive with the zeroing option, and reinstall OSX. Then create a non-administrator account for normal use. It is a bit of work, but then you will know where you are staring from. If system files again vanish when you are not using an administrator account, you know the disk is bad, and can get Apple to replace it.
Another thing you should do is run the Extended Hardware test. It should be on a disk that came with the computer. Read the fine print on the disks. You start it by holding down D (Diagnostics) when booting.
Audio not working with some applications does happen but system files should never go missing.

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    Message was edited by: spudnuty
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