New MAC user... regreting my choice

Well I just bought a new Macbook Black (core 2 duo, 1Gig RAM, 120HD) for my girl as a gift (a friend of mine was on USA, I'm from Mexico).
Everything was fine, first I read the manual, then I somehow I easily conect to internet wireless, star DL the upgrades, and suddenly at the end of the DL I lost conection... ok, not big deal I took that oportunity to restart, since some of the upgrades I DL request it.
After that, it has been ****, finally I end up quiting trying to conect wireless and go to ethernet... I'm on, no wait I'm not, yes... mmm NOPE, I lost conection to the world for good.
Everything in my house is conected to internet the only gripe is this black trash (no offense intended), so end up thinking, what was the problem...?? THE UPGRADES!!! it has to be, so I formated my machine, thinking everything will go back as a couple of days I just open it, but I was so wrong.
The Instalation DVD didnt do anything, there was still a user account after the format, it didnt wash all and star as good as new (user profile and all that the sistem ask you when is the very first time you use it).
Please help, I end up with a very expensive useless gift for my girl in my house, why do apple sell problems?, I should had stick with PC.

Hi Balhazer, and welcome to Apple Discussion!
I agree with Troy Enn, you seem to be a new Mac user, and although the Mac is relatively easy to use, there are many steps, or procedures, just like choosing the right and most suitable method to re-install/reformat your mac... if you are not sure, go online to browse around, or ask here, we will be please to help.
You need to choose a total reformat and reinsall OS of your mac to wipe everything, including current user away, to start afresh.
And please don't blame the updates, I have 4 macs running... 1 in the office and 3 at home of different flavours, have been updating them all 10.4.x throughout, and have never encounter any serious update problems (touch wood). If you follow the "protocols" or "procedures" correctly, like Repairing Disk Permission before and after you update, etc. Then you shouldn't have any problem keeping your mac in the pink of health.
Cheers

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    Select your ext HD and do a key board command - CMD+I (Get Info - File Menu). Under the Ownership & Permissions tab - do you have read and write access? If not give yourself that access. You may be prompted for your admin password.
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  • I am a new Mac user. It is necessary to install an antivirus?

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    ☞ A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
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