New macbook 2015

I just tried the new MacBook at the local Apple Store.
It's not underpowered compared to my 2 1/2 year old MB Air. It seems faster.
Probably because of faster DRAM and better graphics.
Retina display, Keyboard, and Force Touch are great.
I understand the next model will be even better, but I need a lighter and more compact laptop now.
I ordered one for 3 week delivery.  Can't wait until it arrives.
And I'm not concerned about the dongle required.
This "laptop of the future" approach will change the world!
Thank You Apple for pushing the envelop again!
I do wonder where to find a lower cost USB-C docking station or dongle?  Thanks for any suggestions!

Other brands of USB-C adapters and cables are expected to be offered this summer
from makers such as Belkin and another, have both advised they will be doing this...
At the present, there are a few adapters in the Apple Store online, a representative
image of some which were listed recently appears in this capture of screen:
And a recent article about the new MacBook and its USB-C port + adapters, is linked here:
•Using the USB-C port and adapters on your MacBook (Retina, 12-inch, Early 2015) - Apple Support
In any event...
Good luck & happy computing!

Similar Messages

  • Installing and running Arch linux on the new MacBook 2015

    So Apple has just started taking orders for the new 2015 MacBook. You know --
    the thinnest and lightest MacBook to date (even thinner than the MacBook Air),
    with a 12 inch retina display, the Intel Core M processor, a single USB-C port,
    and the new force touch trackpad.
    I'm pretty sure there are a few people like me who'd like to buy this new
    MacBook and then install and run Arch (or some other flavor of linux) on it.
    But of course, this MacBook is in many ways very dissimilar to previous MacBook
    Pros and MacBook Airs. So this thread is a shout out to likeminded individuals
    who are willing to brave the odds and install Linux on this new machine, so we
    can help each other figure out (and hopefully fix) the inevitable issues that
    will arise when we venture into this uncharted territory!
    I have a little bit of experience installing and running Arch on MacBook Pros
    and other Apple computers, but I'm (very) far from being an expert. But based
    on my limited experience, I think the following areas will pose the biggest
    challenges to getting Linux properly up and running on the new MacBook:
    1. Installation: it's possible that booting a live USB will fail. So we might
       have to use a CD. Indeed, perhaps we may even have to build a special ISO
       image for this laptop. And once the install is complete, EFI/EFISTUB booting
       with/without refit/refind may or may not work. Also, installing a bootloader
       (grub, gummiboot, etc.) for dual booting Mac OS X and Linux may be a
       challenge. We might have to endure kernel panics and deal with cryptic error
       messages while booting.
    2. Wifi may or may not work reliably. We might have to do some tinkering with
       different drivers, etc.
    3. Battery life may not be very good. We might have to fix a few things here.
    4. The HiDPI retina display may or may not work properly with specific window
       managers/desktop environments. Fonts/icons might be too tiny, may not scale,
       etc.
    5. The new Force touch trackpad may not work out of the box. In fact, I'm
       fairly sure the regular xf86-input-synaptics package won't play nice with
       this trackpad. There may not be support for features like the trackpad's
       haptic feedback, multi-finger gestures, pressure sensitivity, etc. Indeed,
       this might actually take a while to get properly working under Linux.
    6. I don't know if the new USB-C port will work out of the box. It may not
       play nice with USB flash drives and other peripherals and there may be
       issues with ehci/uhci/whatever.
    I tried Googling around trying to learn as much as I could about the issues
    above, but since the laptop is going on sale only today and most users are
    probably not interested in running Linux on it, I came up quite empty. I think
    many others on this forum might also have faced the same issue.
    So here's an open invitation. Let's share our experiences trying to get linux
    working on this laptop. If you buy this laptop and try to install Arch on
    it, please let us know how it went! Even if some things work out of the box, it
    might be useful for others to know, so please share.
    And of course, if you have more information/gotchas: for example, if you
    encountered and managed to fix one or more of the issues above, or you
    encountered a problem that's not on the list above, or even if you tried
    something and it didn't work out as expected, please post below. I'm sure this
    will be a very big help to others trying to solve similar issues on the same
    hardware. Thanks!

    It would probably be beneficial to post the output of lsusb -vvvv and dmesg. 
    FS1RTG77 wrote:
    2. Broadcom BCM4360 AirPort Extreme, not supported.
    5. The new Force touch trackpad and keyboard, both SPI bus devices, do not work.
    On 2, it may just be a case of needing firmware, my laptop has a BCM43602 card, and the firmware required has only just been added to the linux-firmware package.  Prior to that I had to install it manually.
    On 5, I'm wondering if you identified them as SPI devices by looking in OS X, I ask because my laptop categorises my keyboard and trackpad in the same way.  But they are actually still both connected to the USB bus, and presumably using SPI as an interconnect between the keyboard/trackpad and the microcontroller that tie them together.

  • Bootcamp on the New MacBook (2015)

    Want to order the new MacBook released today, but cannot see if Windows 7 support or Bootcamp is available for this?
    If somone could advise.

    No, New MacBook is not supported Windows7 with Bootcamp, however Windows8 is supported.
    System requirements to install Windows on your Mac via Boot Camp - Apple Support

  • Using Macbook 2015 with old iMac in target display mode?

    Opinions about the new 12 inch Macbook 2015 aside, I am wondering if I can use my 27 inch iMac mid-2011 in Target Display Mode.
    I also had trouble finding "daisy chain" solutions to this. Ex. An accessory that will allow me to charge the Macbook while also providing a thunderbolt port in order to output the display into my iMac.
    Am I just being too impatient? I have a feeling I will need to buy a load of different adapters just to try and work with the new Macbook's USB C...
    Just for more information, I'm currently using my 15 Inch Macbook Pro Retina Mid-2012 connected to my 27 inch iMac in target display mode through a thunderbolt cable. I'm just hoping I can have this simple setup also work with the new Macbook 2015..
    Thanks.

    Yes, that model supports Target Display Mode. You will have to wait for Apple to provide adaptors for such use.
    Target Display Mode- Frequently Asked Questions (FAQ)
    Target Display Mode 2011 & Later iMacs

  • Will the new Macbook be offered for sale on Amazon?

    I'm interested in buying the new Macbook 2015. I was wondering if it will be offered on sale from third-party retailers, specifically Amazon.
    Thanks!

    How the heck would we know that?
    Did you ever think of asking Amazon when they expect to have it?

  • Can i install windows 8.1 64 bit on new macbook 12inch 2015

    can i install

    Always the every helpful Bing/Google:
    Good overall review:
    http://www.anandtech.com/show/9136/the-2015-macbook-review
    https://www.bing.com/search?q=new+macbook+12inch+2015+Windows+8.1
    Apple had stopped supporting Windows 7 in 2013 though
    http://www.macrumors.com/2015/03/20/new-macbook-pro-air-no-windows-7-bootcamp/
    This is a Core-M and slower MHz so it will be limited. Would expect though that Windows 10 even the current builds Tech Preview would be more suitable (and you can download the ISO from Microsoft for now for free remember). I use 10-TP on i7-4771 and it handles very nice.

  • Buy new Macbook Pro now or wait until 2015

    Hi!
    I'm currently trying to decide between buying a new Macbook Pro 15" right now, or waiting for any possible releases next year.
    I'm totally dependent upon my laptop for both school and work. I heavily use programs such as Photoshop, Xcode, and others on an everyday basis. My current laptop is a summer '09 unibody Macbook Pro 13" (the cheapest version), with upgraded aftermarket storage and ram (two years ago). It works surprisingly well, and I could probably go on living perfectly fine with it. However, I find myself every day swearing over how annoyed I am by it. I often resort to turning it off and back on due to it freezing or lagging. But by all means, I can live with it.
    I was planning on buying a new Mac last winter, but I decided to wait for a possible upgrade this summer (2014). But when that was released I couldn't buy it until September because I was abroad. When I finally got back, I reluctantly decided to wait for a larger upgrade this October (heard something about Broadwell processors), but that didn't come.
    I figured since I waited that long, I might as well just wait a bit longer (until January). However yesterday my charger stopped working (Apple gave me a new one free of charge), and I realized how fragile and old my laptop is. I better trade it in before anything serious goes wrong.
    So now I'm trying to decided whether I should wait for a possible upgrade or buy a new one now. I don't think whatever upgrade is coming will be large enough for it to be worth it, but I just don't wanna splurge $2500 on a new mcbp if it's gonna be outdated soon. When I'm buying something I like it to be just after it was released, to avoid situations where I'm left with a brand new outdated product.
    I'm scared that if I buy it now I will regret it if a new version comes out soon. However, I'm scared that if I don't buy it now I'll end up waiting indefinitely (or just until next summer).
    It'd be stupid of me to waste time now using my old Mac when I'm clearly in need of a new one. But again, I wouldn't be able to live with myself if they release a new major update in early 2015.
    So hopefully someone understands my problem. My question is: what do you guys think is the right thing to do? What updates can we expect to see to the Macbook Pro line, and when can we expect to see them? Are we talking about minor upgrades like this past summer, or are we talking massive design changes, lighter and thinner body, better screen and performance? And would we see this in early (Q1, Q2) 2015 or as late as 2016? I know you can't give any definite answers, but at least you can make better assumptions than me haha.
    Thanks!

    We don't know. We have no more insight into Apple's plans for 2015 than you do. Making your decisions for you is not the purpose of these forums, so please do your own research and make your own decisions. If you have a technical problem with an Apple product then that is a proper use of these forums.
    Apple Support Communities - Terms of Use

  • USB-C  Hub/Dongle issues with new MacBook early 2015

    With the new MacBook that has the single USB-C port I find these results and would appreciate any comments:
    I purchased an Apple dongle that has 3 ports:  USB-3, HTMI and USB-C.  I also got a new Belkin 'USB-# / USB-C" 32 gb Flash Drive.
    With this dongle (hub?) I can utilize a USB flash drive or USB 500 gb HD via the USB port while charging the MB
    I can use the new Belkin USB-C/USB-3 flash drive in the USB port while charging, too
    BUT if I remove the charger and just plug-in the Belkin Flash Drive on the USB-C side to the USB-C port on the Apple Hub -- NOTHING  NOTE:  The Belkin 2-size Flash drive works fine in USB-C mode if DIRECTLY connected to the MB
    I also purchased a Belkin USB-3  3-port hub with 1 more port - an Ethernet port.  (Note:  This is an UNpowered hub - no transformer, power comes from the Mac)
    This works great if all 1, 2 or 3 USB ports are being used with Flash drives of 500 mb to 64 gb in size.
    But if I plug-in a SLIM 500 gb USB-3 HD (not an SSD) - then if there are any flash drives in the other ports, they immediately lose power and are "ejected" - and I get a warning message.  So it seems to use a true HD with a USB Hub it will have to be a powered hub.  (I returned the other for full credit and have not yet purchased a powered hub because frankly, I want something portable - so don't plan to do that experiment myself)
    So would this hub have worked with a MacBook Pro or iMac?  Is it just that the new MB-2015 model doesn't supply enough power?  (Maybe, I think - but not so sure).
    Same result with a 4-port Targus USB-2 hub I use on my MBP-2010.  I'll test that on the MBP with the 500 gb HD tonight.
    OK so just wondering if there is anyone out there with similar experience(s) using either the new MBP or in general with HD's and Flash Drives utilizing powered and unpowered USB Hubs.  And the first question about why the Belkin Flash works from the USB-3 side but not the USB-C WHEN UTILIZING THE APPLE HUB/Dongle.  (The Belkin 2-size Flash drive works fine in USB-C mode if DIRECTLY connected to the MB).
    Thanks very much.
    Best regards,
    Steve Schulte
    Monday 4 May 2015

    To add. The following note appears on the Apple store site pertaining to T-tech's mobile USB Disk: "Note: The G-Tech G-DRIVE mobile USB 3.0 Hard Drive is not compatible with the Apple USB-C Digital AV Multiport Adapter or USB-C VGA Multiport Adapter."

  • Safari slow on new macbook pro 2015 early

    Safari worked very well at first on my brand new MacBook Pro but now after a few days websites are slow to load and are too frequently hanging. I've cleared the cache, restarted, unticked Web GL and searched for answers to no avail. This is a big problem. Does anyone else have this issue? Found a solution? I do not want Chrome or Firefox.

      Go step by step by step and test.
    1. Power off the router. Unplug it from the wall. Wait a while.
        Plug it back to the wall. Power the router on. Wait until all the lights are lit properly. It will take a while.
        Restart the computer.
        Start up in Safe Mode.
        http://support.apple.com/kb/PH14204
    2. Delete Caches.db
        Close all windows and quit all applications.
        Hold "option" key down and click "Go" menu in the Finder menu bar.
        Select "Library" from the dropdown.
        Library > Caches > com.apple.Safari > Caches.db
        Right click the Caches.db file and select "Move To Trash.
        Close windows and relaunch Safari.
    3. Empty Caches
        Safari > Preference > Advanced
        Checkmark the box for "Show Develop menu in menu bar".
        Develop menu will appear in the Safari menu bar.
        Click Develop and select "Empty Caches" from the dropdown.
    4. Delete Cookies
        Safari > Preferences > Privacy > Cookies and other website data:
        Click the “Details” button.
        Remove all cookies except from Apple, your internet service provider and banks.
    5. Safari > Preferences > Extensions
        Turn off Extensions if any and launch Safari again to test.
        Turn on those one by one and test.
    6. Do an  EtreCheck and post the report here please.
         EtreCheck:  https://discussions.apple.com/docs/DOC-6173
    Note:
    A new Mac comes with 90 days of free tech support from AppleCare.
    AppleCare: 1-800-275-2273

  • Memory upgrade on new macbook pro without Retina display?

    Hello,
    I was wondering if the memory on the new macbook pro's without the retina display be upgraded still or is it soldered on?
    Thanks,

    1TB HD upgrade $69
    http://www.ebay.com/itm/Toshiba-1TB-MQ01ABD100-HDKBB96A1A01-2-5-5400RPM-Laptop-N otebook-9-5mm-HDD-/171120091488?pt=US_Internal_Hard_Disk_Drives&hash=item27d78d6 160
    16gig of Crucial memory  $170
    http://www.crucial.com/store/listparts.aspx?model=MacBook%20Pro%20%2813-inch%20a nd%2015-inch%2C%20Mid%202012%29&Cat=RAM
    Total $240 (do it yourself)

  • I purchased a new MacBook Pro, and a 2TB AirPort router. I have a 2007 24" iMac that I have been syncing my phone on for years. Is there a way to network these 3 devices so I can sync my phone on my MacBook and access the iMac data?

    I am not familiar with networking in the least. I feel like, being as it is 2015, this is not an unreasonable request. Basically, I do not make much use of my desktop iMac anymore, other than as a backup computer and to sync my phones. My primary computer is my MacBook Pro. I'd like to make my MacBook my primary computer for downloading music, saving and editing photos and images, and syncing my phones, but i'd like to do so without clogging the hard drive on the MacBook.
    Basically, what I am hoping to do is network my iMac, and MacBook Pro through the 2TB AirPort, and sync my phone through the MacBook without losing all data (ideally, I'd like to be able to sync through either computer at will).
    Additionally, something like 100GB of images are stored on the iMac, and I specifically purchased the MacBook with the upgrades to do image editing on, but again, I don't know how to transfer the data to the AirPort, and I don't want to slow down the MacBook by storing all of the data on the laptop.
    Any help would be appreciated. Thank you very much.
    -Bryan

    Sure-glad to help you. You will not lose any data by changing synching to MacBook Pro from imac. You have set up Time Machine, right? that's how you'd do your backup, so I was told, and how I do my backup on my mac.  You should be able to set a password for it. Save it.  Your stuff should be saved there. So if you want to make your MacBook Pro your primary computer,  I suppose,  back up your stuff with Time machine, turn off Time machine on the iMac, turn it on on the new MacBook Pro, select the hard drive in your Time Capsule, enter your password, and do a backup from there. It might work, and it might take a while, but it should go. As for clogging the hard drive, I can't say. Depends how much stuff you have, and the hard drive's capacity.  As for moving syncing from your iMac to your macbook pro, should be the same. Your phone uses iTunes to sync and so that data should be in the cloud. You can move your iTunes Library to your new Macbook pro
    you should be able to sync your phone on your new MacBook Pro. Don't know if you can move the older backups yet-maybe try someone else, anyways,
    This handy article from Apple explains how
    How to move your iTunes library to a new computer - Apple Support''
    don't forget to de-authorize your iMac if you don't want to play purchased stuff there
    and re-authorize your new macBook Pro
    time machine is an application, and should be found in the Applications folder. it is built in to OS X, so there is nothing else to buy. double click on it, get it going, choose the Hard drive in your Time capsule/Airport as your backup Time Machine  and go for it.  You should see a circle with an arrow on the top right hand of your screen (the Desktop), next to the bluetooth icon, and just after the wifi and eject key (looks sorta like a clock face). This will do automatic backups  of your stuff.

  • Can I get the new MacBook with a 1 tb Hard Drive?

    Well very good looking the new (GOLD) MacBook announced on Monday 9 March 2015.  But with just one USB-C port this means having a number of adapters with me at all times ---
    But the big concern is whether I can get at least 1 tb of storage space.  I have a 5 year old MB Pro with a 500 gb SSD and I removed the Optical Drive to install a 500 gb HD.  Now 5 years later…  Am I going to be limited to 8 gb of memory and 500 gb of storage space?  Not a lot of progress there!
    I know I can move to the 13" MacBook Pro and get more connection possibilities plus 16 gb of RAM and a 1 TB drive - but I would like to purchase the latest technology (especially since I keep my Macs a long time! - My 1989 SE is still running OS 6.0.4…  --- OK I'm not planning on 26 year lifespans but hey, 5 years, yes, please!)
    Any comments appreciated.  I see where they say one can move to 1.3 gHz (turbo to 2.9) - but I don't see where to select that on the Apple Store -- and I see nothing about where to select 16 gb of RAM  nor a 1 tb SSD.
    Thanks for any comments or opinions or web links!
    Best regards,
    Steve Schulte
    Monday 9 March 2015

    Wow this is a great reply!  I did not mean to imply that I would consider or even imagine that a 5200 rpm Hard Drive or anything like that would work with the new MacBook – but what I had NOT considered was that a standard SSD like I have in my MBP-13" (2010 mode)l would also NOT FIT in this almost iPad thin new MacBook!  Of course you are 100% right - it is going to be a real special flash drive -- and yet I am surprised that a 1 tb is not at least offered - even if for $400 or so more--- and I think this is so they have some way to differentiate the MacBook (new) with the MB Air and the MB Pro. 
    Certainly tempting!  I will wait to see what Belkin and others offer as to docks - and also to see if Apple doesn't offer a 1 tb option within a year.
    Thanks for your fine reply!!!!!!
    Best regards,
    Steve Schulte
    Monday 9 March 2015

  • I am looking for a webcam that will plugin and work on my new MacBook Pro running Yosemite?

    Just got my new MacBook pro and wanted to plug in my external Logitec Pro 4000 webcam...but it does not appear on any options to use.
    So I guess its time to upgrade it... but I can't find ANYWHERE what webcams will plug and play on the MacBook Pro (3/2015 model) running the latest version of Yosemite (10.10.2)
    I would LOVE to not have to buy a new camera...but i can't seem to find any other solution.  So ideas?  
    Gary

    It should plug into one of your USB ports.
    If you want a newer external camera, some compatible ones are listed in http://www.mac-compatible-web-cam.com/
    Message was edited by: EZ Jim
    Mac OSX 10.10.2

  • Brand new macbook very very slow -- etrecheck help!

    My brand new macbook pro is just annoyingly slow. lots of spinning rainbow wheel, eternally bouncing icons, uselessly slow search thing. i ran an etrecheck but have no idea what it means. i'm reluctant to go to the genius bar. this is a replacement macbook after the last one i bought required 5 trips to apple store in a month (maybe 12 hours total?) for a variety of problems. i just want this one to work at least half as well as the August 2008 macbook that it replaced... any help would be so appreciated.
    Problem description:
    brand new macbook is exceptionally slow… maybe a yosemite problem?
    EtreCheck version: 2.1.6 (109)
    Report generated January 16, 2015 at 8:50:28 PM EST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
      MacBook Pro - model: MacBookPro9,2
      1 2.5 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en1: 802.11 a/b/g/n
      Battery Health: Normal - Cycle count 13
    Video Information: ℹ️
      Intel HD Graphics 4000
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Time since boot: 17 days 22:48:4
    Disk Information: ℹ️
      APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 498.88 GB (250.45 GB free)
      Core Storage: disk0s2 499.25 GB Online
      HL-DT-ST DVDRW  GS41N 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
      Apple Inc. Apple Internal Keyboard / Trackpad
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Problem System Launch Agents: ℹ️
      [killed] com.apple.AirPlayUIAgent.plist
      [killed] com.apple.CallHistoryPluginHelper.plist
      [killed] com.apple.CallHistorySyncHelper.plist
      [killed] com.apple.cmfsyncagent.plist
      [killed] com.apple.coreservices.appleid.authentication.plist
      [killed] com.apple.EscrowSecurityAlert.plist
      [killed] com.apple.printtool.agent.plist
      [killed] com.apple.recentsd.plist
      [killed] com.apple.sbd.plist
      [killed] com.apple.security.cloudkeychainproxy.plist
      [killed] com.apple.spindump_agent.plist
      [killed] com.apple.telephonyutilities.callservicesd.plist
      12 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
      [killed] com.apple.AssetCacheLocatorService.plist
      [killed] com.apple.awdd.plist
      [killed] com.apple.ctkd.plist
      [killed] com.apple.emond.aslmanager.plist
      [killed] com.apple.icloud.findmydeviced.plist
      [killed] com.apple.ifdreader.plist
      [killed] com.apple.nehelper.plist
      [killed] com.apple.periodic-daily.plist
      [killed] com.apple.periodic-weekly.plist
      [killed] com.apple.softwareupdate_download_service.plist
      [killed] com.apple.spindump.plist
      [killed] com.apple.tccd.system.plist
      [killed] com.apple.wdhelper.plist
      [killed] com.apple.xpc.smd.plist
      [killed] org.cups.cupsd.plist
      15 processes killed due to memory pressure
    User Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist [Support]
    User Login Items: ℹ️
      iTunesHelper Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Google Chrome Application Hidden (/Applications/Google Chrome.app)
    Internet Plug-ins: ℹ️
      Default Browser: Version: 600 - SDK 10.10
      QuickTime Plugin: Version: 7.7.3
    3rd Party Preference Panes: ℹ️
      None
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          15% WindowServer
          12% Google Chrome
          2% hidd
          1% coreaudiod
          1% iTunes
    Top Processes by Memory: ℹ️
      159 MB Google Chrome
      148 MB Google Chrome Helper
      116 MB Finder
      77 MB iTunes
      56 MB Pages
    Virtual Memory Information: ℹ️
      122 MB Free RAM
      977 MB Active RAM
      878 MB Inactive RAM
      1.22 GB Wired RAM
      69.81 GB Page-ins
      2.00 GB Page-outs

    The warranty entitles you to complimentary phone support for the first 90 days of ownership.
    If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

  • I got a new MacBook pro and want to install my lightroom and elements 11.

    I uninstalled both programs on my old computer and this computer were set to factory setting and sold.
    When I try to install on my new computer - after informing my serial numbers, I get the answer, that this number is not correct. II of course checked again, and the typed numbers are correct. The same as mentioned on you webside under my file.
    please help.
    Kaj Aarup
    Denmark

    Hi,
    thanks for mail. I now tried again to activate lightroom by copying the serial number on Adobe webside/my account. Unfortunately same result: I got the following message:
    The serial number is invalid. Please try again: if the problem persist, please contact customer support.
    Unfortunately the could or would not help - only referred to this chat page.
    I have serial numbers for both version 4 and 5 and of course downloaded the latest, which is version 5.
    regards
    kaj
    Den 10/03/2015 kl. 11.37 skrev NicHamilton <[email protected]>:
    I got a new MacBook pro and want to install my lightroom and elements 11.
    created by NicHamilton <https://forums.adobe.com/people/NicHamilton> in Photoshop Lightroom - View the full discussion <https://forums.adobe.com/message/7271945#7271945>
    Hi Kaj,
         firstly this is a user to user forum so it's not our website, nevertheless I'm sure we can help you.
    Firstly, are the serial numbers you're using for the same version of Lightroom?
    If they are, then I'd suggest copying the serial numbers straight from your profile on the Adobe website to the Lightroom screen rather than retyping.  It's easy to mistype even when you're sure you're not (we've had several such instances in the past).
    Can you five us the exact wording of the error message (or a screen grab as long as it doesn't reveal the serial numbers as this a public forum)?
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7271945#7271945 and clicking ‘Correct’ below the answer
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