New MacBook air startingup first time, loading bar stu

Bought yesterday, started it this morning, pressed power button, Apple logo screen with loading bar shows, loading bar will not progress any further (stuck at 1/4 of the way for ~40 mins.
please help,
serena

Take it back ASAP. You have 14 days from date of purchase to get a full refund or exchange without questions. You have a warranty so use it.

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